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Hotel Aroi Ponferrada

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Aroi Ponferrada

Reception
Minibar, in-room safe, desk, blackout drapes
Lobby sitting area
Lobby
Miscellaneous

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
  • Breakfast available
  • 24/7 front desk
  • Laundry
  • Air conditioning
  • Housekeeping

Explore the area

Map
Marcelo Macías 4, Ponferrada, LEON, 24400
  • Plaza del Ayuntamiento
    12 min walk
  • Castillo de los Templarios
    13 min walk
  • Museo del Bierzo
    13 min walk

Room options

View all photos for Standard Single Room

Standard Single Room | Minibar, in-room safe, desk, blackout drapes

Standard Single Room

  • 129 sq ft
  • City view
  • Sleeps 1
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Double Room

Standard Double Room | Minibar, in-room safe, desk, blackout drapes

Standard Double Room

  • 129 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

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About this property

Hotel Aroi Ponferrada

4-star Ponferrada hotel with coffee shop/cafe
This smoke-free hotel features a bar/lounge, a coffee shop/cafe, and dry cleaning. WiFi in public areas is free. Additionally, a 24-hour front desk, a communal living room, and a front-desk safe are onsite.
Hotel Aroi Ponferrada offers 39 air-conditioned accommodations with minibars and safes. Flat-screen televisions are featured in guestrooms. Bathrooms include bathtubs, designer toiletries, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily.

The hotel offers a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. This Ponferrada hotel also offers a terrace, multilingual staff, and dry cleaning/laundry services.

Hotel Aroi Ponferrada is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:30 AM and 10:30 AM.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: EUR 9 for adults and EUR 9 for children
  • A bar/lounge
  • A coffee shop/cafe

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Turndown service

Outdoors

  • Terrace

Accessibility

  • No elevator

More

  • Banquet hall
  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Minibar

More

  • Air conditioning
  • Desk
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 9 for adults and EUR 9 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

We should mention

This property does not have elevators
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

Aroi Ponferrada
Hotel Aroi
Hotel Aroi Ponferrada
Hotel Aroi Ponferrada Hotel
Hotel Aroi Ponferrada Ponferrada
Hotel Aroi Ponferrada Hotel Ponferrada

Hotel Aroi Ponferrada Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 22 out of 56 reviews" "
Rating 8 - Good. 25 out of 56 reviews" "
Rating 6 - Okay. 6 out of 56 reviews" "
Rating 4 - Poor. 3 out of 56 reviews" "
Rating 2 - Terrible. 0 out of 56 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel close to castle and train station
My preference is a shower vs a bath tub. Getting out of the tub is tricky when it is wet because you have to step over the walls of tub. The breakfast was very good. The area around the hotel was nice and quiet. Only 5 to 10 minutes to train station.
Stayed 3 nights in Oct 2023

10/10 Excellent

Wanda

Liked: Staff & service, property conditions & facilities
Very nice place to stay.
Stayed 1 night in Sep 2023

10/10 Excellent

Denton Jay, Seattle

Stayed 1 night in Sep 2021

8/10 Good

paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel. Good value for money
Very clean and quiet hotel. A little out of the way from restaurants. Staff very helpful and friendly.
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location and cleanliness of property. Friendly staff with ease of check in
Stayed 1 night in May 2019

6/10 Okay

Peter

Liked: Cleanliness
Disliked: Room comfort
Overnight stop, could have been better
The room was hot so prevented a good nights sleep and air con noisy and not very effective. Coupled with the noisy plumbing from other rooms sleep was not good. Breakfast choice ok, just continental. No boiling water to make tea. Noisy but all noise created by staff stacking plates in restaurant! We were the only ones in there so could have been done later. Would not stay again.
Stayed 1 night in May 2018

4/10 Poor

Henry, Canada

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Not worth it.
Air conditioner not effective, wifi comes and goes. Breakfast was good. Location is central but town people seem to be sick of tourists.
Stayed 1 night in Sep 2017

8/10 Good

Erik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel in a lovely town.
This hotel was far better than I had expected. The decor is modern and clean, and the staff were very helpful. I didn't have breakfast, but there is a fabulous churros and chocolate place just round the corner on the pedestrian precinct.

10/10 Excellent

Ray, California

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sisters Trip- starting our Camino
Only a half mile from Templar castle and old town. Got lost finding the Camino to walk out of town!

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Room comfort
Nice bright clean room; bed was very UNcomfortable
We stayed at this hotel while walking El Camino. Booked here in error - meant to book at the Aroi in the city centre and didn't realize there are two hotels with similar names! Good price; Nice bright clean room, located about a 10-15 minute walk to the historic centre, and midway between the bus and train stations (about a 10 minute walk to each) and to El Camino. Since the hotel was rated as 4 star, we were disappointed with the bed, which was very uncomfortable, and there was no bar in the hotel (although several just down the street). Nice hotel but it didn't rate 4 stars because of the bed and amenities.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A nice hotel at a very reasonable price
This is a very nice hotel. Updated, clean, and comfortable. Location is OK, and we were able to park outside on the street with no problem. Breakfast was good. The bathroom was spacious, but whoever designed it needs a lesson in the use of space. Although there was plenty of room, we had to climb over the bidet to get into and out of the shower. What was someone thinking when they designed that arrangement? Overall, though, a pleasant stay in a nice hotel.

8/10 Good

Virginia

Stayed 1 night in Aug 2024

10/10 Excellent

Alvaro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Marta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Davide

Liked: Cleanliness, staff & service, room comfort
Muy buen Hotel
Hotel muy limpio y buen servicio
Stayed 1 night in Aug 2023

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service
Esta bien, pero las paredes estan todas manchadas y se ve sucio.
Stayed 1 night in Aug 2021

8/10 Good

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2021

10/10 Excellent

Angel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy buen hotel y un trato inmejorable
Una muy buena estancia y el personal del hotel, de 10. Me equivoqué a la hora de reservar y lo hice en el otro hotel que la misna cadena tiene en Ponferrada y me lo solucionaron de forna inmediata y sin problemas.
Stayed 2 nights in Aug 2020

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2019

10/10 Excellent

beatriz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente escolha!
Tudo impecável A sra Sílvia da recepção foi muito atenciosa conseguindo para nós na cidade de Villafranca que estava lotada por ocasião de eventos no cidade! O nosso muito obrigada a Sra Silvia!!!!
Stayed 1 night in Sep 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
lo que no me gustó es que las habitaciones son demasiado pequeñas. lo que más me gustó es que está en el centro.
Stayed 2 nights in Jul 2019

10/10 Excellent

EVALDO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Desayuno muy bueno, céntrico y muy buena atención. Volvería a hospedarme
Stayed 1 night in Mar 2019

8/10 Good

Roxana

Liked: Cleanliness, staff & service, property conditions & facilities
Aprobado.
Hotel céntrico. Habitación bien e equipada.decoracion moderna. Al contrario de la opiniones leídas en alguna plataforma, la calefacción funcionaba perfectamente,incluso la apagamos a pesar de las temperaturas bajo cero del exterior. La habitación algo pequeña pero suficiente. Por ponerle alguna pega, el colchón era durisimo, pero eso ya es para gustos......
Stayed 1 night in Jan 2019