Azao Resort & Spa

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Azao Resort & Spa

Private beach, white sand, beach shuttle, sun loungers
Outdoor pool, pool umbrellas, sun loungers
Private beach, white sand, beach shuttle, sun loungers
View from property
Front of property

Reviews

7.6 out of 10

Good

Popular amenities

  • Bar
    Bar
  • On private beach
    On private beach
  • Gym
    Gym
  • Pool
    Pool
  • Spa
    Spa
  • Room service
    Room service

Explore the area

Map
Uroa to Pongwe Road, Ndudu village, Pongwe, North region, 2199
  • Pongwe Beach
    7 min walk
  • Kiwengwa Pongwe Forest
    14 min walk
  • Uroa Beach
    6 min drive
  • Zanzibar (ZNZ-Zanzibar Intl.)
    76 min drive

Room options

Deluxe Room, Pool View (Deluxe Pool View)

  • 646 sq ft
  • Sleeps 2
  • 1 King Bed

Deluxe Room (Deluxe Ocean View)

  • 418 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Standard Garden View

  • 538 sq ft
  • Sleeps 3
  • 1 King Bed

Deluxe Duplex (Duplex Pool View)

  • 431 sq ft
  • Sleeps 3
  • 1 King Bed

Similar properties

About this property

Azao Resort & Spa

4-star Pongwe hotel with private balconies
At Azao Resort & Spa, relax by an outdoor pool or hit the private white sand beach where you can enjoy volleyball. Change of towels is available on request.
Azao Resort & Spa offers 49 accommodations with safes and complimentary bottled water. Rooms open to balconies. 32-inch LCD televisions come with satellite channels. Bathrooms include showers, bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include change of towels.

A private beach and a health club are featured at the hotel. An outdoor pool and a children's pool are on site. Other recreational amenities include a steam room and a fitness center.

Children under 10 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include facials, body wraps, body scrubs, and body treatments.
Simply walk outside to feel the sun on your face at the white sand beach. For a convenient ride to the sand and surf, hop on the hotel's beach shuttle (surcharge). Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. After a day at the beach, enjoy amenities at Azao Resort & Spa like an outdoor pool, a children's pool, and a health club.

The hotel offers a restaurant. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Public areas are equipped with complimentary wireless Internet access. This beach hotel also offers a steam room, a garden, and a terrace. Onsite self parking is complimentary.

Azao Resort & Spa has designated areas for smoking.

Palma Court Restaurant - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Karibu Bar - This poolside bar serves light fare only. Happy hour is offered. Open daily.
Room service (during limited hours) is available.

Languages

Arabic, English, Hebrew, Hindi, Swahili

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Beach shuttle (surcharge)
  • Free self parking on site

Food and drink

  • A bar/lounge
  • A poolside bar
  • A restaurant

Restaurants on site

  • Karibu Bar
  • Palma Court Restaurant

Things to do

  • Beach volleyball
  • Children's pool
  • Evening entertainment
  • Games
  • Health club
  • Outdoor pool
  • Playground
  • Steam room
  • Table tennis

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Playground

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 steps to reach entrance
  • Accessible airport shuttle
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • Banquet hall
  • Designated smoking areas
  • Mosquito nets

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 6:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children up to the age of 6 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 25.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Christmas Eve (24 December) Gala Dinner per adult: USD 75
  • Christmas Eve (24 December) Gala Dinner per child: USD 75 (from 6 to 12 years old)
  • New Year's Eve (31 December) Gala Dinner per adult: USD 75
  • New Year's Eve (31 December) Gala Dinner per child: USD 75 (from 6 to 12 years old)
  • A tax is imposed by the city: USD 5.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 70 per vehicle (one-way, maximum occupancy 5)
  • Rollaway bed fee: USD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a first aid kit, and outdoor lighting

We should mention

This property does not have elevators
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Children under 10 years old are not allowed in the swimming pool or fitness facility without adult supervision

Property is also known as

Azao Resort Pongwe
Azao Resort
Azao Pongwe
Azao Resort Opulent Pongwe
Azao Resort Opulent
Azao Opulent Pongwe
Azao Opulent
Azao Resort & Spa By Opulent Pongwe
Azao Resort Spa
Azao
Azao Resort Spa by Opulent
Azao Resort & Spa Hotel
Azao Resort & Spa Pongwe
Azao Resort & Spa Hotel Pongwe

Azao Resort & Spa Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 4 out of 17 reviews" "
Rating 8 - Good. 8 out of 17 reviews" "
Rating 6 - Okay. 3 out of 17 reviews" "
Rating 4 - Poor. 1 out of 17 reviews" "
Rating 2 - Terrible. 1 out of 17 reviews" "

8.4/10

Cleanliness

7.4/10

Staff & service

10/10

Amenities

7.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
מלון משגע ויפה נקי ומסודר ברמה גבוהה רמת שרות הצוות אין דברים כאלה מומלץ בחום
Stayed 6 nights in Aug 2019

10/10 Excellent

Verified traveler

Stayed 2 nights in Aug 2019

4/10 Poor

asaf

Liked: Cleanliness, property conditions & facilities, room comfort
No beach access.
Stayed 2 nights in Dec 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel. Great Value. Friendly staff. Big and clean rooms
Stayed 1 night in Dec 2018

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort
Beautiful location staff needs a little training
I had to think long an hard as to wheter I'd reccomend this hotel. This is a great hotel for families and couples. The pool is great and the food is good. Take advantage of the free bikes. We stayed in a beautiful oceanview bungalow but we had issues with the water working properly so we had to relocate to a villa without a view. I feel like the staff is a little lazy and there was a disconnect. The spa was under construction. I was pleasantly surprised when the staff surprised me with a birthday cake
Stayed 3 nights in Jun 2018

8/10 Good

Julie, Canada

Liked: Cleanliness, staff & service
Nice hotel with sea view
Azao resort is a nice hotel but be aware, there is no beach. If your plan is to relax by the pool, this is a great resort. If you plan to swim in the ocean and relax on the beach, this might not be the best option. We were aware of it, but kinf of hope we could go swim. It was not possible during our stay. we ended up moving to another hotel. However, the resort is nice, in the nature, it's calm, the rooms are spacious and clean. The staff is extremey friendly and always ready to help. The pool is big, well maintained. We opted for the all inclusive and it was a good idea as the resort is isolated. There is not much around and if you end up paying for food at the hotel, it can be a bit expensive. The resort is quite big, there is a jetté where you can go for a drink after dinner. It's fine. Food wasgood. I feel I got what I paid for. It wasn't very expensive compared to other options, so got what I paid for. At low tide, we could go explore the beach (rocks, crabs, etc). We enjoyed it, but after a few days, we felt it was time to move elsewhere. My recommendation would be to spend a few days and move to another part of the hotel.
Stayed 7 nights in Feb 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Dec 2017

8/10 Good

Remy, San Rafael, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel, a bit isolated
Had a fabulous stay at Azao. The only thing we were a bit disappointed by was the lack of beach and nothing in walking distance. It seems like many people never leave the resort, which is not exactly my style of travel. Otherwise, incredible staff! Kevin, Rose, Elizabeth and Farhat were so kind to us during our stay. Nice rooms! Food was varied (would have liked more local food- now it’s only one night per week). I had no idea it was owned by Hilton. Apparently they have plans to renovate. I just hope they don’t change the staff or add a ton more rooms- the size was nice as it was not too crowded nor too desolate.
Stayed 2 nights in Jan 2018

8/10 Good

Anjan

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Gem in pongwe
Excellent hotel at the price. Newly built and ticks most of the boxes except for a little slow service which needs a lot of improvement. Will definitely go back and try the private villas.
Stayed 2 nights in Jul 2017

6/10 Okay

marta, crema

Liked: Room comfort
Disliked: Staff & service
Ottima struttura ma pessimo punto di mare
Ho soggiornato all'Azao per 7 notti con 3 amiche, la permanenza in hotel è stata piacevole, posto molto tranquillo, indicato per chi come noi voleva rilassarsi. Forse persino troppo tranquillo però, alla sera dopo cena mancava qualsiasi tipo di intrattenimento ( musica, spettacoli o altro) per cui dopo cena non si poteva fare altro che andare subito a dormire, eventualmente con l'unica possibilità di bere qualcosa al bellissimo bar sul mare, collegato all'hotel da una passerella, molto suggestivo però appunto al meno un po di musica sarebbe stata piacevole. Personale cortese ma con tempistiche troppo lunghe nel rispondere alle nostre esigenze, nota negativa il mare impraticabile. Fondo in parte sabbioso simile a fango, ci si sprofonda dentro fino alla caviglia ed é impossibile camminare e la restante parte rocciosa molto tagliente, con la bassa mare impossibile quasi entrare. Ci siamo dovute spostare ogni giorno per cercare il mare bello. Cibo ok
Stayed 7 nights in Feb 2018

8/10 Good

Dodi, Frankfurt, Germany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hübsches Hotel, sehr leckeres Essen, schöne Coctai
sehr gutes Essen, schöne und leckere Coctails, sauber, nett Service, es gibt ein einzige Probleme mit dem Hotel, dass es kein Strand hat. Das SwimmingPool ist doch schön, aber wir wolltem auf jedem Fall am Meer auch baden, was das Hotel leider nicht erlaubt. Am besten Strände sind ca. 1 Stunde weg, und man muss Taxi dazu bezahlen.
Stayed 4 nights in Jan 2018

2/10 Terrible

sergio

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Azao resort is a nightmare. Stay away
We bought a 3 bedroom villa with pool and garden view. Garden view is like a wild Bush that they don’t take care per 1month with a lot of insects and frogs and a lot of lizards. The way to go to the room is so so bad that the guy that bring our luggage broke 2 luggage wheels bringing them. When we arrive in the room. At lobby hotel after one hour in a cab they didn’t offer us nothing to drink and a lot of unnecessary paper to fill out. Really I never saw this. Very incompetent people working there. Even English she cannot talk. When we arrive in the room. The pool was really really dirty. Look at pictures green with a gutter from the roof and a lot of tiles falling them. I didn’t believe in this. Special note Hilton bought this hotel. Do they know that they are waiting for guests with all of those problems? One room was upstairs and the bathroom was in another floor with a dangerous stairs to go. And the villa is like a building that we share the pool. Rooms small and completely separated. Where did you saw a villa like this in a 4 star hotel ? Staying with kids is completely insane in a place like this. After 1 hour they give us another room with a pool falling out the tiles but that look clean and a roof gutter. Then they put 2 chair beds for the kids for spend that night. Stay away from azao resort. Very disappointed. You need to check the stars and downgrade it. Maybe it’s only for local people.
Stayed 7 nights in Dec 2017

8/10 Good

Freddan, Stockholm, Sweden

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly and affordable resort
Friendly and helpful staff and management. Clean and high "Zanzibar standard" on all facilities. Food was awesome for adults and teenagers. Atmosphere around pool-area was relaxing and promoting meetings with other guest and the helpful bartenders. Would recommend this resort to all my friends!
Stayed 7 nights in Dec 2017

6/10 Okay

Serge

Disliked: Staff & service
Never again this hotel
They have a restaurant where you can have lunch with extraordinary poor and expensive food. 20$ buffet lunch / person which does not include many options to eat.For 4 days we paid 320 euro for food (2 persons)!!! That given that we do not ate three meals a day there and barely managed to choose something to eat in the restaurant. Unfortunately, you will not pay on the spot( you ll sign a paper), but at the end will surely cause different issues how it happened to us, to ask for 400€ instead of 300€.We asked for explain as why do we have to pay 400€ and they showed us some paper we would have signed, with alcohol and cocktails consumed, but unfortunately for them they were not our signatures and we did not consume any alcohol during that period;If you want do any extra activities try to met a local guy. In the hotel prices are crazy. They asked as 500 $ for 2 persons for Dauphins tour + jozani, and we pays 75$ with a local guy.I still have so many negatives points about you guys, but I don’t want lose all my days writing about this resort
Stayed 4 nights in Sep 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bien
Bonne expérience. Personnel sympathique. Quelques difficultés sur la gestion des factures. Mais un accueil au top.
Stayed 10 nights in Oct 2017

10/10 Excellent

Imed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Aug 2017

8/10 Good

Anna

Liked: Cleanliness, staff & service, property conditions & facilities
Vi var de enda gästerna på hotellet vilket gjorde att det kändes ödsligt. Mycket var slut i restaurangen och frukosten var begränsad. Serviceinriktad personal som uppgraderade våra rum och lät oss checka ut sent.