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Azoris Royal Garden

4.0 star property

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Photo gallery for Azoris Royal Garden

Breakfast, lunch, dinner served; garden views
Indoor pool, outdoor pool, pool umbrellas, sun loungers
Breakfast, lunch, dinner served; garden views
Lobby lounge
1 bedroom, minibar, in-room safe, desk

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
$89
includes taxes & fees
Nov 16 - Nov 17

Explore the area

View in a map
Rua De Lisboa, Ponta Delgada, 9500-216
  • Place, University of the Azores
    ‪2 min walk‬
  • Place, Ponta Delgada Harbour
    ‪10 min walk‬
  • Place, Ponta Delgada City Gates
    ‪12 min walk‬
  • Airport, Ponta Delgada (PDL-Joao Paulo II)
    ‪5 min drive‬

Room options

View all photos for Executive Twin Room

1 bedroom, minibar, in-room safe, desk

Executive Twin Room

10.0 out of 10
Exceptional
(1 review)
  • 269 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Double Room

1 bedroom, minibar, in-room safe, desk

Classic Double Room

9.2 out of 10
Wonderful
(9 reviews)
  • 213 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room

Family Room | 1 bedroom, minibar, in-room safe, desk

Family Room

10.0 out of 10
Exceptional
(1 review)
  • 431 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Suite

Suite | Living area | 36-inch flat-screen TV with cable channels, TV

Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 753 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Family Suite

1 bedroom, minibar, in-room safe, desk

Family Suite

10.0 out of 10
Exceptional
(1 review)
  • 753 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Royal Suite

1 bedroom, minibar, in-room safe, desk

Royal Suite

  • 1420 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Executive Double Room

Executive Double Room | 1 bedroom, minibar, in-room safe, desk

Executive Double Room

9.6 out of 10
Exceptional
(7 reviews)
  • 269 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Double Room

1 bedroom, minibar, in-room safe, desk

Classic Double Room

  • Sleeps 2

View all photos for Executive Twin Room

1 bedroom, minibar, in-room safe, desk

Executive Twin Room

  • Sleeps 2

View all photos for Family Room

1 bedroom, minibar, in-room safe, desk

Family Room

  • Sleeps 3

View all photos for Family Suite

1 bedroom, minibar, in-room safe, desk

Family Suite

  • Sleeps 4

View all photos for Suite Master Royal

1 bedroom, minibar, in-room safe, desk

Suite Master Royal

  • Sleeps 4

View all photos for Classic Single Room

1 bedroom, minibar, in-room safe, desk

Classic Single Room

  • Sleeps 1

View all photos for Suite

1 bedroom, minibar, in-room safe, desk

Suite

  • Sleeps 3

View all photos for Classic Twin Room

1 bedroom, minibar, in-room safe, desk

Classic Twin Room

  • Sleeps 2

View all photos for Executive Double Room

1 bedroom, minibar, in-room safe, desk

Executive Double Room

  • Sleeps 2

View all photos for Classic Twin Room (Zen View)

Classic Twin Room (Zen View) | 1 bedroom, minibar, in-room safe, desk

Classic Twin Room (Zen View)

9.8 out of 10
Exceptional
(19 reviews)
  • 269 sq ft
  • Sleeps 2
  • 2 Twin Beds

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About this property

Azoris Royal Garden

4-star Ponta Delgada hotel walkable to Carlos Machado Museum
Along with a full-service spa, this smoke-free hotel has an indoor pool and an outdoor pool. WiFi in public areas is free. Other amenities include a restaurant, a fitness center, and a bar/lounge. Change of towels is available on request.
Azoris Royal Garden offers 193 accommodations, which are accessible via exterior corridors and feature minibars and safes. 36-inch flat-screen televisions come with cable channels. Bathrooms include bidets, complimentary toiletries, and hair dryers.

This Ponta Delgada hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary newspapers and complimentary bottled water. Housekeeping is offered daily and change of towels can be requested.

An indoor pool, an outdoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include an outdoor tennis court, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials.
In addition to a full-service spa, Azoris Royal Garden features an outdoor tennis court and an indoor pool. The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 4-star property consist of a business center and 6 meeting rooms. This family-friendly hotel also offers an outdoor pool, a children's pool, and a hot tub. For a surcharge, an airport shuttle (available on request) is offered to guests. Onsite parking is available (surcharge).

Azoris Royal Garden is a smoke-free property.

KOI Restaurant - Overlooking the garden, this restaurant serves breakfast, lunch, and dinner. A children's menu is available.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 7:00 AM to midnight on request
  • Self parking on site (EUR 9 per day)
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • KOI Restaurant

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Library
  • Outdoor pool
  • Outdoor tennis court
  • Sauna
  • Steam room

Family friendly

  • Arcade/game room
  • Baby bath
  • Children's games
  • Children's pool
  • In-room babysitting (surcharge)
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 6 meeting rooms
  • Business center
  • Computer station

Outdoors

  • Garden
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in hallways
  • Handrails in stairways
  • Lever door handles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 4 floors
  • Banquet hall
  • Built in 2004
  • Communal living room
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 36-inch flat-screen TV with cable channels

Food and drink

  • Champagne service
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Free daily newspapers
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: EUR 50

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 3 nights. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: EUR 20 per room (one-way)
  • Self parking fee: EUR 9 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: EUR 50 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number 7158

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hotel Royal Garden
Royal Garden Hotel Ponta Delgada
Royal Garden Ponta Delgada
Azoris Royal Garden Hotel Ponta Delgada
Azoris Royal Garden Hotel
Azoris Royal Garden Ponta Delgada
Azoris Royal Garden Hotel Ponta Delgada Azores - Sao Miguel
Azoris Royal Garden Hotel
Azoris Royal Garden Ponta Delgada
Azoris Royal Garden Hotel Ponta Delgada

Reviews

Azoris Royal Garden Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness
Rating 10 - Excellent. 319 out of 474 reviews
Rating 8 - Good. 116 out of 474 reviews
Rating 6 - Okay. 28 out of 474 reviews
Rating 4 - Poor. 7 out of 474 reviews
Rating 2 - Terrible. 4 out of 474 reviews

Reviews

10/10 Excellent

Priyna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

6/10 Okay

Camille, Washington

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
No early check-in. Upgrade to vast Suite not really needed for our one-day stay. Intense green flashing light in bedroom for all of night.We were too tired to call reception. Outside pool cold.Jacuzzi next to inside pool tepid but nice. Non-working sauna. Staff tries very hard to please. Hotel is convenient to airport and waterfront, and has covered parking.
Stayed 1 night in Jul 2025

10/10 Excellent

Greg

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great support at the front desk. Leandro was so helpful. Michelle and Ricardo at the lounge both made amazing drinks! I may have forgotten my ear pods there and the team looked long and hard for them; they communicated greatly about that issue.
Stayed 4 nights in Jun 2025

4/10 Poor

Verified traveler

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service

Fine but not for the price

The hotel is fine, but not worth the 4-star description and price. Firstly there are at-cost extras, e.g. €9 per day car parking not included in the overnight price, and €3 swimming cap MANDATORY for using the indoor pool, hot tub, etc. Our room service each day missed at least one thing, e.g. not replacing dirty towels and just hanging them back up messily, not replenishing the coffee pods, not changing the sheets. The only hot drink facilities in the room was a coffee pod machine with tiny mugs, so no kettle or tea, biscuits, etc. Buffet dinners included no vegetarian options. The outdoor pool (the only one available if you don't have a swimming cap) closed quite early - 2 hours before the indoor facilities. And there was no one around the day I needed pool towels - no towels and no service for around 20 mins.
Stayed 6 nights in Jun 2025

10/10 Excellent

Nicole

Traveled with family
Awesome place so clean and fresh
Stayed 4 nights in Jun 2025

8/10 Good

monia

Stayed 2 nights in Jun 2025

10/10 Excellent

Sabina

Stayed 1 night in Jun 2025

10/10 Excellent

Marie-Claude

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Fantastic hotel, great breakfast, 2 pools, friendly staff!
Stayed 4 nights in Jun 2025

10/10 Excellent

Paul

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic stay! It was my wife’s birthday during our stay. I had asked the hotel could they do something to help celebrate & they provided a complimentary cake, which was delicious, & a bottle of sparkling wine in our room. Breakfast was very good as was bar snack at the pool. Shout out to Michelle on the bar brilliant friendly service.
Stayed 4 nights in May 2025

6/10 Okay

Verified traveler

Stayed 6 nights in May 2025

10/10 Excellent

Huicheng

Liked: Cleanliness, amenities, property conditions & facilities
Easy and safe garage parking, excellent breakfast
Stayed 5 nights in May 2025

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel that has everything you need. Staff was great too!
Stayed 1 night in May 2025

8/10 Good

Michael

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 6 nights in May 2025

10/10 Excellent

Erin, Cobourg

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property
Stayed 1 night in May 2025

10/10 Excellent

Timothy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and property was spotless. Enjoyed using the indoor facility such as Turkish bath, sauna and indoor pool
Stayed 1 night in May 2025

6/10 Okay

David

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Breakfast buffet was nice Staff at the bar was very helpful and friendly Check in was not very good
Stayed 5 nights in Apr 2025

8/10 Good

Donald, George Town

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Generally very good. I would stay again. Steam room and hot tub were only working half the time.
Stayed 4 nights in Apr 2025

10/10 Excellent

Stella

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is located in the outskirts of the city, but it is an easy 15 minute walk. The hotel has parking garage. Good breakfast.
Stayed 5 nights in Mar 2025

10/10 Excellent

Jacques

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, clean & confortable
Stayed 3 nights in Mar 2025

10/10 Excellent

Alexander

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff made the stay incredible! Thank you very much for your kind hospitality!
Stayed 2 nights in Jan 2025

10/10 Excellent

Robert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Azoris Royal Garden offered us exactly what we wanted for our visit to the Azores. The rooms were a good size and very comfortable. After a long day touring the swimming pool and hot tub were a welcome sight. We took the Breakfast option and it was excellent. Lots of different foods to chose from and a beautiful dining room. The location was an easy walk to centre of Ponta Delgada and to many good restaurants. The check in and check out was very smooth .
Stayed 3 nights in Feb 2025

10/10 Excellent

Michael-Alexander

Liked: Cleanliness, staff & service, property conditions & facilities
Though stayed a short day at this hotel, we absolutely loved it. The hotel was very clean, the food options were great, tasty, and overall really good choice and variety. This hotel is super clean, we never had any issues with the room. We also enjoy the very easy parking. I would recommend this hotel to anyone, and I am sure I will be returning to this one again in the future. Good job and thank you Azoris Royal Garden.
Stayed 3 nights in Feb 2025

10/10 Excellent

Juliana

Stayed 3 nights in Feb 2025

8/10 Good

ALBERTO

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recomendable

El hotel está muy bien. Nuevo, comodo y bonito. Bien ubicado. El desayuno excelente. Recomendable. La piscina cubierta esta bien, el spa es sencillo, dolo un jacuzzi para unas 6 persinas, no hay mas. No sexpuede considerar spa. Nobhsy chorros en la piscina.... pero hay sauna.
Stayed 5 nights in Jan 2025

8/10 Good

Nicholas, ENFIELD

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well located, good service àd comfortable rooms
Stayed 5 nights in Jan 2025