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Casa da Matriz

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Casa da Matriz

Studio | Private kitchenette | Coffee/tea maker
Basic Double Room, 1 Bedroom, City View | Free WiFi, bed sheets
Basic Double Room, 1 Bedroom, City View | View from room
Balcony view
Apartment, 1 Bedroom, Balcony (T1) | Free WiFi, bed sheets

Reviews

8.4 out of 10

Very good

Popular amenities

  • Breakfast available
  • 24/7 front desk
  • Housekeeping
  • Laundry
  • Free WiFi

Explore the area

Map
Rua António José D'Almeida, 22, Ponta Delgada, 9500-053
  • Nossa Senhora da Esperanca Convent
    1 min walk
  • Bell Tower
    1 min walk
  • Ponta Delgada City Gates
    2 min walk
  • Ponta Delgada (PDL-Joao Paulo II)
    13 min drive

Room options

View all photos for Studio

Balcony view

Studio

  • 323 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Apartment, 1 Bedroom, Balcony (T1)

Apartment, 1 Bedroom, Balcony (T1) | Living area | Flat-screen TV

Apartment, 1 Bedroom, Balcony (T1)

  • 1184 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room, Shared Bathroom

Twin Room, Shared Bathroom | Free WiFi, bed sheets

Twin Room, Shared Bathroom

  • 215 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Basic Double Room, 1 Bedroom, City View

Basic Double Room, 1 Bedroom, City View | Free WiFi, bed sheets

Basic Double Room, 1 Bedroom, City View

  • 215 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Basic Double Room, 1 Bedroom

Basic Double Room, 1 Bedroom | Free WiFi, bed sheets

Basic Double Room, 1 Bedroom

  • 172 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Basic Double Room, 1 Bedroom

Basic Double Room, 1 Bedroom | Free WiFi, bed sheets

Basic Double Room, 1 Bedroom

  • 236 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Twin Room, Shared Bathroom

Free WiFi, bed sheets

Twin Room, Shared Bathroom

  • 151 sq ft
  • Sleeps 2
  • 2 Twin Beds

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About this property

Casa da Matriz

3-star Ponta Delgada guest house with free WiFi
Along with laundry facilities, this smoke-free guesthouse has a 24-hour front desk and free WiFi in public areas. Weekly housekeeping is available.
Casa da Matriz offers 7 accommodations with coffee/tea makers and complimentary toiletries. Flat-screen televisions come with cable channels. This Ponta Delgada guesthouse provides complimentary wireless Internet access. Housekeeping is provided daily.
The recreational activities listed below are available either on site or nearby; fees may apply.
Casa da Matriz features a terrace and laundry facilities. Wireless Internet access is complimentary.

Casa da Matriz is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:30 AM and 10:30 AM.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: EUR 10 for adults and EUR 6 for children

Things to do

  • Bicycle rentals

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (daily)

Outdoors

  • Terrace

Accessibility

  • No elevator

More

  • Mosquito nets
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker

Policies

Check-in

Check-in time starts at 2 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 3 nights. This tax does not apply to children under 14 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 10 for adults and EUR 6 for children
  • Housekeeping is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

This property does not have elevators

Property is also known as

Casa da Matriz Guesthouse Ponta Delgada
Casa da Matriz Guesthouse
Casa da Matriz Ponta Delgada
Casa da Matriz Guesthouse
Casa da Matriz Ponta Delgada
Casa da Matriz Guesthouse Ponta Delgada

Casa da Matriz Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 25 out of 43 reviews" "
Rating 8 - Good. 8 out of 43 reviews" "
Rating 6 - Okay. 5 out of 43 reviews" "
Rating 4 - Poor. 1 out of 43 reviews" "
Rating 2 - Terrible. 4 out of 43 reviews" "

8.6/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

ERIN

Stayed 1 night in Jun 2024

6/10 Okay

Nancy

Liked: Cleanliness
Disliked: Property conditions & facilities
The location was good..room was nice and clean but big issue with no hot water and when I told staff.The reply was let it run a few minutes and it will get hot. It was cold the entire time...disappointing.
Stayed 1 night in Apr 2024

10/10 Excellent

William J

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice spacious room with access to a small kitchen.
Stayed 4 nights in May 2023

10/10 Excellent

Andrew Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic place. Fantastic location. You will have to find and pay for parking downtown, but there are places to park pretty close.
Stayed 6 nights in Nov 2022

6/10 Okay

Michael

Liked: Cleanliness, property conditions & facilities
Good but can be loud music at weekends
Good option in town but it can be loud music on a Friday and Saturday night until around 4am if you have a room on the front. The other nights were okay. Our room had no mirror, bin or sink in the room. There is a kitchen and a lounge. Good location when not a weekend.
Stayed 2 nights in Jul 2022

6/10 Okay

Michael

Liked: Cleanliness
Disliked: Room comfort
Stayed 2 nights in Jul 2022

10/10 Excellent

helena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was only to sleep as the plane was late but nice and comfortable place
Stayed 1 night in May 2022

10/10 Excellent

Chad, Salt Lake

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to stay but a little hot...
Our stay was really good except that our room did not have a fan or AC and it was extremely stuffy. Worse, there were some really hot days in PD while we were there. Otherwise, the place was clean and we enjoyed using the kitchen. It was nice to be in the heart of the city.
Stayed 4 nights in Jul 2019

10/10 Excellent

Verified traveler

Stayed 1 night in Jul 2019

6/10 Okay

Fil, Laval

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Good location to be in the center of the town. Easy check-in. Very, very, very noisy, i only slept 2 hours because of all the noise (people coming in and out). No insonority at all.
Stayed 1 night in Jul 2019

10/10 Excellent

Leon, Brentwood, CA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed at property for one night as a layover from Terceira back to California. Stayed in apt. A1. Room provided plenty of room for 3 adults and two teenagers. Very modern interior, with plenty of amenities and comfortable. Heard music and yelling from disco down the street around 3:00 AM, but really just due to location. Only complaint, if you can call it a complaint, was the shower drained very slowly, which caused water to overflow floor pan onto bathroom floor... made for short showers. More of a maintenance issue really. Happy with stay overall.
Stayed 1 night in Jun 2019

4/10 Poor

Verified traveler

Traveled with family
Disliked: Staff & service, amenities
Liked that it was in central location, but at the same time. It was really noisy, no sound barrier, could hear everything. People walking a lover the place, flushing walking up and downstairs. Outside noise level really annoying especially if you’re really trying to rest and sleep. No a/c no fans, and we were told not to open windows, stuffy. Could sleep noise level outside until 4am. Would not stay there again.
Stayed 5 nights in Jun 2019

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2019

2/10 Terrible

Josh

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don’t risk ruining your holiday by staying here
Let’s be clear, Casa da Matriz is nothing more than a very, very expensive hostel, and it’s barely that. There is no lobby, there is no one on site if you have a problem. Here is where you take the risk. As there is no one on site there is a piece of paper with two numbers to call if you have a problem. We soon realized there was no hot water and called one of the numbers. We were told someone would be by to fix the water within 10 minutes. An hour later no one had stopped by. I called both numbers for the next 20 minutes, no one answered. It would be 2 DAY, YES, TWO DAYS before we would have hot water. Let’s return to the point that again, this “hotel” is most certainly not a hotel, it’s a hostel. The walls are paper thin and you hear EVERYTHING that is going on. In fine hostel fashion there is an extra bed stored in the room that was not requested and a closet full of broken hangers and pillows without pillow cases. The bathroom door doesn’t open all the way because it hits the sink and the toilet doesn’t stop running until you go and physically lift the lid off the toilet and mettle with the plug. The bed is like sleeping on a pyramid, for some reason the middle protrudes and drops along the sides. Finally, I would add that I sent two messages to the administration to explain to them what happened and how inappropriate I found it to pay so much for a 2 days without hot water. Both messages were completely ignored. So stay here at your own risk.
Stayed 3 nights in May 2019

6/10 Okay

luiz

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
it was terrible .there is a bar three shops down which stays open till two am. then the people come on to the street till light. only night you sleep is sunday as they closed.
Stayed 4 nights in Oct 2018

10/10 Excellent

Bernadette

Beautiful room. Great spot in the middle of all the action.
Stayed 1 night in Aug 2018

8/10 Good

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. In the heart of everything. Portas da cidade within view. Only negative was that nearby cafe was open till 5am and the guests were very loud
Stayed 1 night in Jul 2018

2/10 Terrible

Winemaker, California

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
HOTEL WAS NOT AVAILABLE WHEN WE ARRIVED
We traveled over 24 hours to the Azores and when we finally arrived (tired and in need of sleep), we were told our room was not available. The property manager shuttled us 30 minutes away and out of town to another location and asked it this room would be ok. We booked this room so that we would be in the city center not 30 minutes away so the replacement was unacceptable. I had to drive back to town and book another hotel to be able to stay where we wanted. This is a horrible let down and I probably won't book with Expedia ever again. In regards to the property in Ponta Delgada, Andre tried his best to make it work so kudos to him!
Stayed 5 nights in Jun 2018

10/10 Excellent

Rachael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful and central.
This is a guesthouse so there are different types of rooms. We booked the room that had it's own kitchen, bathroom and living quarters. This place was huge and beautiful. Very clean and at the city center. Others have complained about the noise. Well,thats because you are at the center of cafes resturaunts and bars. The bed are firmer than U.S. beds but they are all like that on São Miguel. We loved this place and will book again.
Stayed 1 night in Jun 2018

10/10 Excellent

Brian, Boston

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Long weekend off season
It took me a bit to find the place, as there are a lot of narrow one-way streets and I was driving and had no GPS. It took me another bit to find my apt.as I hadn't remembered the "A" in A1. Opening the door and going in though was a complete shock. It was huge, and new, and clean, and nicely appointed. I hadn't even expected a kitchen but there it was. The place continually surprised me. It took me two days before I realized there was a porch off the kitchen for example. The biggest surprise was how quiet it was. With all new insulated windows and metal door the city just disappeared once inside. But maybe not. Maybe the biggest surprise was how central the place is. If you found the geometric center of the interesting parts of downtown you'd probably be pointing right at this place. The only nightclub in town (Raiz) is just a few doors down yet you can't hear the live band until you step outside. The best place to eat (A Tasca, in my opinion) just a street over. The marina just a few blocks. Couldn't recommend the place more and look forward to going back some day.
Stayed 3 nights in Feb 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really big , clean , and beautiful guest house.
The guest house was the cleanest ive been in and maybe one of the nicest.
Stayed 2 nights in Dec 2017

10/10 Excellent

Miguel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ubicación excelente
El hotel está muy bien, amplio y limpio. Ubicación excelente, quizás en temporada alta pueda ser ruidoso por la ubicación tan céntrica. Los propietarios muy amables respondiendo en todo momento a cualquier necesidad.
Stayed 1 night in Jun 2024

10/10 Excellent

Mahran

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tres bien mais beaucoup de bruit exterieur, alcool, bon cest dimanche matin 5h
Stayed 1 night in May 2024

8/10 Good

Albert

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Mucho ruido, sobretodo el fin de semana. El apartamento muy bien, limpio y muy serviciales.
Stayed 10 nights in Jun 2023

10/10 Excellent

Virginie

Stayed 1 night in Apr 2023