See all properties

Casa das Arcadas

3.0 star property

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Casa das Arcadas

Interior
Double Room, City View | Desk, blackout drapes, free cribs/infant beds, free WiFi
Front of property
Interior
Interior

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Breakfast available
  • Air conditioning
  • Free WiFi

Explore the area

Map
Rua dos Mercadores nº77, Ponta Delgada, Ponta Delgada, 9500-093
  • Bell Tower
    3 min walk
  • Nossa Senhora da Esperanca Convent
    3 min walk
  • Ponta Delgada City Gates
    3 min walk
  • Ponta Delgada (PDL-Joao Paulo II)
    13 min drive

Room options

View all photos for Double Room, City View

Double Room, City View | Desk, blackout drapes, free cribs/infant beds, free WiFi

Double Room, City View

  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Double Room

Desk, blackout drapes, free cribs/infant beds, free WiFi

Double Room

  • Sleeps 3
  • 1 Double Bed

Similar properties

Lobby sitting area

Casa Ateneu

Free WiFi
Breakfast available
Housekeeping
4.4 out of 5, Excellent, (148)
The price is $50
per night
$52 total
includes taxes & fees
Dec 12 - Dec 13
Casa Ateneu

About this property

Casa das Arcadas

3-star Ponta Delgada hotel close to Ponta Delgada Harbour
This smoke-free hotel features free WiFi in public areas. Housekeeping is available on request.
Casa das Arcadas offers 11 air-conditioned accommodations with complimentary bottled water and hair dryers. LCD televisions are featured in guestrooms.

Bathrooms include showers and complimentary toiletries. This Ponta Delgada hotel provides complimentary wireless Internet access. Housekeeping is provided on request.

The recreational activities listed below are available either on site or nearby; fees may apply.
Public areas are equipped with complimentary wireless Internet access.

Casa das Arcadas is a smoke-free property.

Continental breakfasts are available for a surcharge and are served each morning between 8:00 AM and 11:00 AM.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily continental breakfast available 8:00 AM to 11:00 AM for a fee: EUR 10 for adults and EUR 5 for children

Things to do

  • Bicycle rentals

Family friendly

  • Free crib

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (on request)

Accessibility

  • No elevator

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV

Food and drink

  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Desk

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

The front desk is open daily from 10:00 AM - 2:00 AM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately EUR 10 for adults and EUR 5 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards and cash
Property Registration Number 1771/RRAL

We should mention

This property does not have elevators

Property is also known as

Casa das Arcadas Hotel Ponta Delgada
Casa das Arcadas Hotel
Casa das Arcadas Ponta Delgada
Casa das Arcadas Hotel
Casa das Arcadas Ponta Delgada
Casa das Arcadas Hotel Ponta Delgada

Casa das Arcadas Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 58 out of 102 reviews" "
Rating 8 - Good. 33 out of 102 reviews" "
Rating 6 - Okay. 5 out of 102 reviews" "
Rating 4 - Poor. 4 out of 102 reviews" "
Rating 2 - Terrible. 2 out of 102 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Karen

Stayed 3 nights in Aug 2024

2/10 Terrible

Marcia

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I couldn’t check in I didn’t receive the code to key myself in. Until an hour after booking. I had to book at 9 points across the street
Stayed 1 night in Jul 2024

10/10 Excellent

Kjell

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was amazing, very comfortable and spacious. Location was fantastic. The challenge was there was some noise during the night from some party people.
Stayed 1 night in May 2024

10/10 Excellent

Fawzia

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, service and facility.
Stayed 1 night in Apr 2024

4/10 Poor

Sardar

Liked: Staff & service
Disliked: Amenities
The water was cold during my stay and I couldn’t shower
Stayed 1 night in Apr 2024

10/10 Excellent

Karin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful service! I arrived quite early and they let me store my luggage and let me know when my room was ready. I needed a nap and a shower after traveling so long! Much appreciated Very easy check in and out as all done over phone Nice location just off beaten track so not loud and walkable to all of town. Cool little place with great details like arches and old beams. No view but that wasn't needed. Windows open for fresh air and sound of rain. Nice sized room but small shower and bathroom for Americans. Get used to it. Comfortable bed Microwave and fridge and fileted water available and electric kettle in room.
Stayed 1 night in Apr 2024

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot
Stayed 1 night in Apr 2024

10/10 Excellent

Bruce, Bedford

Liked: Property conditions & facilities
Stayed 3 nights in Mar 2024

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to stay in the heart of the city.
Stayed 1 night in Dec 2023

10/10 Excellent

Matthew, Los Angeles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. It was clean and quiet. I liked the access to the kitchen and dining area.
Stayed 4 nights in Oct 2023

10/10 Excellent

Kevin

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great room quiet, clean and on a mosaic stone lane way with small shops and restaurants, very quaint.
Stayed 2 nights in Oct 2023

2/10 Terrible

merle

Traveled with partner
Disliked: Staff & service, property conditions & facilities
We arrived at the property after flying from Las Vegas to Boston and from Boston to St Michael Azores. It was about 9:00 pm when we arrivedat the property. They contacted us with a list of instructions and a code to open the door. As we entered, there was a very big staircase and nothing else. We are senior citizens with very heavy luggage. We, somehow managed to carry the luggage up the stairs. There was no one upstairs to tell us our room number or give us a key. The instructions said to call when we arrive. There was no wifi, and no phones that we could see, so calling was impossible. We had no choice but to leave. Most of the hotels were booked. We drove around till 1:00 am an we finally found a hotel that had a vacancy. This was the worst trip ever.

8/10 Good

Kimberly

Stayed 1 night in Aug 2023

10/10 Excellent

Mussamo

Liked: Cleanliness, staff & service
Good
Stayed 2 nights in Jun 2023

8/10 Good

Kim

Liked: Staff & service, property conditions & facilities
Stayed 1 night in May 2023

10/10 Excellent

Veronika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Such a great place to stay
The hotel is right in the city center, just one street from the sea, yet quite. The room was very spacious and comfy, the service perfect and we just loved the picnic basket breakfasts.
Stayed 7 nights in Aug 2022

8/10 Good

Christina

Stayed 4 nights in Aug 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2022

10/10 Excellent

Jakub

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, lots of restaurants around. Quick taxi from the airport. Will book here again when visiting. Prompt responses from the staff.
Stayed 1 night in Jun 2022

10/10 Excellent

Patricia

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
I might have missed it but note there are stairs and no elevators so if you have large luggage, you will need to carry that up yourself potentially up to 1 - 2 floors depending on where your room is. The stairs are sturdy and wide, but may not be for everyone. There is a nice kitchen area shared by everyone, a nice place to sit and have tea or coffee or even cook your dinner. The breakfast basket is left outside your room door and contains everything from dishes, cutlery, yogurt, fruit, cheese/ham/bread/butter, coffee/tea - the whole works! The staff is helpful and responsive on WhatsApp. The only thing I would suggest for them to improve on is the bathroom amenities. There is a pump bottle of hand soap for the sink but they provide a similar thing for the body wash/shampoo in a plastic hanger/holder. For easier use and convenience they should just have these pumps attached to the wall. For the sink had soap, this might free up a bit of space to put a few personal toiletries. The plastic holder is essentially useless as you can't pump the wash easily while inside the holder. I think the housekeeping staff just need to follow a check list of what they need to check for. My friend's room didn't have body wash and they never came with a pump for that up to the time we checked out. Instead the office staff poured it in a cup for her.
Stayed 4 nights in Jun 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2022

8/10 Good

Cheryl

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Location excellent. Room beautifully appointed. Bed very comfortable. Staffing???? I could have been on the back side of the moon.
Stayed 4 nights in May 2022

10/10 Excellent

helena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was only one brief stay and on the way back it was full on the date requested which was a shame. Next time we will stay again with you as it's a beautiful place many thanks
Stayed 1 night in May 2022

4/10 Poor

Verified traveler

Liked: Cleanliness
Disliked: Room comfort
Disappointing
It is sold as an hotel room but it is not. It is a refurbished traditional house with various rooms. This makes it no soundproof and very noisy stay both beacuse of other guests (I was woken up multiple nights at 2 am by new guests arriving as rooms are no sound isolated and guests think treat it as their own house as it is hoe it looks like) than by the street noise. Do not add breakfast to the booking as this will consist in a basket with food left in front of your door in the morning, the cost of breakfast is 10 euros per night and the content of the basket is really disappointing: yogurt, bread, butter, jam and a juice. In the same street there is Bagga in which you can pick your fresh breakfast starting from only 2 euros (yes everywhere food is very cheap in ponta delgada). My room smelled of mould (guess is what you get with a traditional house) and internet wasn't working on all my devices, which made my stay not so comfortable. This is really something the property should solve. The view from the window was on another wall, so not very nice to spend time in the room. The price of the accommodation is quite affordable and very central in the town but definitely I wouldn't pick this again to have a comfortable stay.
Stayed 7 nights in Apr 2022