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Grand Hotel Açores Atlântico

5.0 star property

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Photo gallery for Grand Hotel Açores Atlântico

Breakfast, dinner served; Portuguese cuisine, ocean views
Reception
Junior Suite | Minibar, in-room safe, desk, soundproofing
Rooftop terrace
Front of property - evening/night

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Gym
$149
includes taxes & fees
Dec 10 - Dec 11

Explore the area

View in a map
Avenida Infante D. Henrique 113, Ponta Delgada, 9500-150
  • Place, Ponta Delgada Harbour
    ‪5 min walk‬
  • Place, Ponta Delgada Marina
    ‪5 min walk‬
  • Place, Ponta Delgada City Gates
    ‪9 min walk‬
  • Airport, Ponta Delgada (PDL-Joao Paulo II)
    ‪6 min drive‬

Room options

View all photos for Double or Twin Room, Ocean View

Minibar, in-room safe, desk, soundproofing

Double or Twin Room, Ocean View

9.6 out of 10
Exceptional
(30 reviews)
  • 269 sq ft
  • Ocean view
  • Sleeps 2
  • 2 Twin Beds OR 1 Double Bed

View all photos for Double or Twin Room, Ocean View

Minibar, in-room safe, desk, soundproofing

Double or Twin Room, Ocean View

10.0 out of 10
Exceptional
(1 review)
  • 269 sq ft
  • Ocean view
  • Sleeps 1
  • 2 Twin Beds OR 1 Double Bed

View all photos for Double or Twin Room, Bay View

Minibar, in-room safe, desk, soundproofing

Double or Twin Room, Bay View

9.8 out of 10
Exceptional
(11 reviews)
  • 248 sq ft
  • Bay view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Double or Twin Room, Bay View

Minibar, in-room safe, desk, soundproofing

Double or Twin Room, Bay View

10.0 out of 10
Exceptional
(4 reviews)
  • 248 sq ft
  • Bay view
  • Sleeps 1
  • 1 Double Bed OR 2 Twin Beds

View all photos for Suite

Suite | Minibar, in-room safe, desk, soundproofing

Suite

  • 560 sq ft
  • Ocean view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Junior Suite

Junior Suite | Minibar, in-room safe, desk, soundproofing

Junior Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 388 sq ft
  • Ocean view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for City View Triple

City View Triple | Minibar, in-room safe, desk, soundproofing

City View Triple

9.8 out of 10
Exceptional
(9 reviews)
  • 301 sq ft
  • City view
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Bed

View all photos for Classic Double Room, City View

Minibar, in-room safe, desk, soundproofing

Classic Double Room, City View

10.0 out of 10
Exceptional
(6 reviews)
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Double Room, City View

Minibar, in-room safe, desk, soundproofing

Classic Double Room, City View

  • City view
  • Sleeps 1
  • 1 Double Bed

View all photos for Double or Twin Room, City View

Minibar, in-room safe, desk, soundproofing

Double or Twin Room, City View

9.4 out of 10
Exceptional
(10 reviews)
  • City view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

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About this property

Grand Hotel Açores Atlântico

5-star Ponta Delgada hotel walkable to Ponta Delgada Harbour
A marina, a full-service spa, and an indoor pool are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a restaurant, a fitness center, and a bar/lounge.
Grand Hotel Açores Atlântico offers 140 accommodations with minibars and safes. 42-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, bathrobes, slippers, and bidets.

This Ponta Delgada hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and complimentary toiletries. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is open daily.
In addition to a full-service spa, Grand Hotel Açores Atlântico features a marina and an indoor pool. Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary.

Business-related amenities at this 5-star property consist of a business center and 8 meeting rooms. Event facilities measuring 5027 square feet (467 square meters) include conference space. This luxury hotel also offers a fitness center, a terrace, and multilingual staff. For a surcharge, an area shuttle within 0 kilometers is available to guests. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Grand Hotel Açores Atlântico is a smoke-free property.

A complimentary buffet breakfast is served each morning between 7 AM and 10:30 AM.
Balcony - Overlooking the ocean, this restaurant specializes in Portuguese cuisine and serves breakfast and dinner.
Vapore Bar - This bar specializes in Portuguese cuisine and serves breakfast, brunch, dinner, and light fare. A children's menu is available. Open daily.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Area shuttle (surcharge)
  • Self parking on site (EUR 14 per day)
  • Limited onsite parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Balcony
  • Vapore Bar

Things to do

  • Bicycle rentals
  • Full-service spa
  • Gym
  • Indoor pool
  • Shopping

Family friendly

  • In-room babysitting (surcharge)
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 5,027 square feet of conference space
  • 8 meeting rooms
  • Business center

Outdoors

  • Marina
  • Pool loungers
  • Terrace

Full-service spa

  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 6 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Comprehensive recycling policy
  • Double-glazed windows
  • Locally-owned and organized tours and activities
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Electric kettle
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 3 nights. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: EUR 14 per day
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hotel Acores Atlantico Ponta Delgada, Azores - Sao Miguel
Grand Hotel Açores Atlântico Ponta Delgada
Grand Açores Atlântico Ponta Delgada
Grand Açores Atlântico
 Açores Atlântico Grand Hotel
Hotel Açores Atlântico Ponta Delgada
Hotel Açores Atlântico
Açores Atlântico Ponta Delgada
Açores Atlântico
Acores Atlantico Ponta Delgada
Grand Hotel Açores Atlântico Hotel
Grand Hotel Açores Atlântico Ponta Delgada
Grand Hotel Açores Atlântico Hotel Ponta Delgada

Grand Hotel Açores Atlântico Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 849 out of 1003 reviews
Rating 8 - Good. 113 out of 1003 reviews
Rating 6 - Okay. 19 out of 1003 reviews
Rating 4 - Poor. 9 out of 1003 reviews
Rating 2 - Terrible. 13 out of 1003 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Oksana

Stayed 1 night in Sep 2025

10/10 Excellent

Jason

Stayed 1 night in Sep 2025

10/10 Excellent

Kate

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the staff was extremely friendly and helpful. the hotel was very clean and the breakfast buffet was expansive! espresso martinis from the bar and the pineapple crème brulee- heavenly!
Stayed 3 nights in Sep 2025

10/10 Excellent

Leonid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Aug 2025

10/10 Excellent

Lindsey

Stayed 3 nights in Sep 2025

10/10 Excellent

Andrea

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff and dining. Very convenient to everything. Again excellent staff!!
Stayed 8 nights in Aug 2025

10/10 Excellent

Rick

Well located. Terrific breakfast. Nice view of harbor.
Stayed 2 nights in Sep 2025

10/10 Excellent

Miki

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing property with everything you need! Wonderful staff, great breakfast and clean beautiful room designs. Gym definitely needs a full remodel so fyi if that’s important to you
Stayed 4 nights in Aug 2025

10/10 Excellent

Denise Marie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything. It would be nice to have had a sauna or steamroom. My husband had an injury and couldn't get wet so unfortunately we couldn't use the indoor pool or swim in the ocean across the street. Loved the Balcony.
Stayed 6 nights in Aug 2025

10/10 Excellent

Valerie

Stayed 1 night in Aug 2025

10/10 Excellent

Connie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and great service
Stayed 1 night in Aug 2025

10/10 Excellent

Kathleen Ellen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful location. Great staff.
Stayed 10 nights in Aug 2025

10/10 Excellent

Duarte

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The vibe was pleasant
Stayed 1 night in Aug 2025

10/10 Excellent

Ash

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I thoroughly enjoyed my stay. The staff were so friendly and kind. As a solo traveler they looked out for me. The room was spacious and great Bay view. I would definitely come back.
Stayed 4 nights in Aug 2025

10/10 Excellent

Elizabeth

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous hotel, delicious food and situated in the perfect location
Stayed 1 night in Jul 2025

10/10 Excellent

Mili

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A variety of options at breakfast, food was good quality. Staff were professional and friendly. Excellent location, we had a bay view room with a balcony. Room was clean and comfortable. WiFi worked well. We only stayed one night and would happily stay longer.
Stayed 1 night in Aug 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
this was the most beautiful experience. we can't say enough about the property, the care, the attention, the staff (who were beyond AMAZING). We were so sorry to leave. And the island is like a fantasy.
Stayed 6 nights in Aug 2025

2/10 Terrible

Phyllis

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Confirmed reservation one week before, but when I arrived they told me only one room was available. They told me I could get my second room on a different floor. I said I wanted a discount. They made me show my email confirmation. After a long wait, a supervisor was called and I got the rooms I reserved, but not adjoining. No discount and no apology for the very long wait and not holding the rooms I reserved. Would not recommend this hotel!
Stayed 2 nights in Aug 2025

10/10 Excellent

James

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unbelievable hotel and staff. Would highly recommend. Valet parking was a plus.
Stayed 6 nights in Jul 2025

8/10 Good

Danny

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

8/10 Good

Debbie

Traveled with family
Liked: Staff & service, property conditions & facilities
All great but the air freshener scent that you smell as soon as you walk into lobby is too strong, a cologne-like smell. I was surprised as many people are sensitive to chemical perfumes
Stayed 2 nights in Jul 2025

4/10 Poor

Samantha

Stayed 5 nights in Jul 2025

10/10 Excellent

Senthil

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service. Great location close to the city attractions and restaurants. Beautiful view overlooking the marina.
Stayed 9 nights in Jul 2025

10/10 Excellent

Michael S

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was unbeatable. Extremely respectful and attentive to the guest needs. They would go the extra mile to make sure all my needs were met, and then check in with me and ask if I needed further assistance. Rooms were immaculate, pool was great. Food was delicious. Thank you!
Stayed 2 nights in Jul 2025