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Neat Hotel Avenida

3.0 star property

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Photo gallery for Neat Hotel Avenida

Daily buffet breakfast (EUR 10.5 per person)
Lobby
Lobby
Front of property - evening/night
1 bedroom, in-room safe, individually decorated, desk

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Gym
  • 24/7 front desk
  • Bar
  • Housekeeping
  • Laundry
$156
includes taxes & fees
Sep 11 - Sep 12

Explore the area

View in a map
Rua Dr José Bruno Tavares Carreiro, Ponta Delgada, 9500-119
  • Ponta Delgada Marina
    ‪2 min walk‬
  • Ponta Delgada City Gates
    ‪5 min walk‬
  • Ponta Delgada Harbour
    ‪9 min walk‬
  • Ponta Delgada (PDL-Joao Paulo II)
    ‪6 min drive‬

Room options

View all photos for Superior Double Room, 1 Bedroom

1 bedroom, in-room safe, individually decorated, desk

Superior Double Room, 1 Bedroom

9.4 out of 10
Exceptional
(3 reviews)
  • 248 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Club Triple Room, 1 Bedroom

1 bedroom, in-room safe, individually decorated, desk

Club Triple Room, 1 Bedroom

  • 205 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Room Single Use, 1 Bedroom

1 bedroom, in-room safe, individually decorated, desk

Standard Double Room Single Use, 1 Bedroom

9.0 out of 10
Wonderful
(2 reviews)
  • 172 sq ft
  • Sleeps 1
  • 1 Double Bed OR 2 Twin Beds

View all photos for Single Room

Single Room | 1 bedroom, in-room safe, individually decorated, desk

Single Room

8.6 out of 10
Excellent
(4 reviews)
  • 108 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Double or Twin Room, 1 Bedroom

1 bedroom, in-room safe, individually decorated, desk

Standard Double or Twin Room, 1 Bedroom

8.4 out of 10
Very good
(29 reviews)
  • 172 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Single Room, 1 Bedroom

1 bedroom, in-room safe, individually decorated, desk

Superior Single Room, 1 Bedroom

  • 248 sq ft
  • Sleeps 1
  • 1 Double Bed

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About this property

Neat Hotel Avenida

3-star Ponta Delgada hotel close to Ponta Delgada Harbour
Along with a marina, this smoke-free hotel has a fitness center and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, a coffee shop/cafe, and coffee/tea in a common area. Change of towels is available on request.
Neat Hotel Avenida offers 120 air-conditioned accommodations with safes and hair dryers. Each accommodation is individually decorated. Flat-screen televisions come with premium cable channels. Bathrooms include bathtubs or showers and complimentary toiletries.

This Ponta Delgada hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Neat Hotel Avenida features a marina and a fitness center. The hotel offers a coffee shop/cafe and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

This 3-star property offers access to a business center and meeting rooms. This eco-certified hotel also offers a vending machine, multilingual staff, and tour/ticket assistance.

Neat Hotel Avenida is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.

Awards and affiliations

Eco-Certified Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 10.50 for adults and EUR 5.25 for children
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Shopping
  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Marina
  • On the boardwalk/promenade

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-width doorways

More

  • 1 building
  • 5 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Built in 1977
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Living plant wall
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic soft drink bottles
  • Reusable cups
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Individual decor
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in fee for check-in between 12:30 PM and 5:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 30.0 per day
Cribs (infant beds) are available for EUR 15.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 3 nights. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 10.5 for adults and EUR 5.25 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 12:30 PM and 5:00 PM
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: EUR 15.0 per day
  • Rollaway bed fee: EUR 30.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Neat Hotel Avenida Ponta Delgada
Neat Avenida Ponta Delgada
Neat Avenida
Neat Hotel Avenida Hotel
Neat Hotel Avenida Ponta Delgada
Neat Hotel Avenida Hotel Ponta Delgada

Neat Hotel Avenida Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 209 out of 443 reviews
Rating 8 - Good. 160 out of 443 reviews
Rating 6 - Okay. 47 out of 443 reviews
Rating 4 - Poor. 16 out of 443 reviews
Rating 2 - Terrible. 11 out of 443 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Grace

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
I like everything only one thing i don't like no laundry, but the stuff is really nice 👌.
Stayed 6 nights in May 2025

8/10 Good

Susan

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean. We were able to walk to several shops and restaurants from there. My only complaint was that I wish you could just get a coffee in the morning without having to get the whole breakfast. Coming from USA I didn’t want an espresso ! Just a regular coffee! And there was no cream just 2% milk or skim milk! I really missed my coffee
Stayed 6 nights in May 2025

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff at the front desk were very helpful, warm smiles, very welcoming.Hotel was very clean, from the lobby and the corridors. My room was in excellent condition and well looked after. I definitely recommend and will return again.
Stayed 2 nights in May 2025

6/10 Okay

Ann

Traveled with partner
Disliked: Amenities, property conditions & facilities
Noisy
Stayed 1 night in May 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Location and Staff is the best!

Great Stay! Very Friendly Staff!
Stayed 1 night in May 2025

10/10 Excellent

Debra

Stayed 4 nights in May 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel in the center of the city

Amazing hotel and staff! Had a great trip! Everyone there was so amazing! It made the trip even better!
Stayed 1 night in Apr 2025

4/10 Poor

Megan

Business traveler
Disliked: Staff & service, room comfort

Pass, nicer hotels in the area

Not on to complain about hotels, as i have to stay in alot but this one was below the standard.. Check in was very rude and slow. The parking is blocks away and always full so be prepare to pay for parking. The front desk We had issues unloading the car, taxis honking and no luggage's cart, a d was told to move the car. The area is busy and very hard to drive around. The room was hot and smelly.the fans where not working and the qindows dont stay open. The beds where uncomfortable lumpy and old. The pillows are hard. Very noisy hallways and outside with the windows closed. I know this sounds like alot, but we where really looking forwars to staying down by the pier. No breakfast, no coffee in the room you have to upgrade to supirior.
Stayed 3 nights in Apr 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing location and phenomenonal staff

The most amazing staff! Everyone was so welcoming and friendly and gave so many suggestions for things to do and see! Great location in the heart of the city!
Stayed 2 nights in Apr 2025

10/10 Excellent

Rodrigo

Traveled with family
Liked: Amenities, property conditions & facilities
Be nice hotel
Stayed 2 nights in Apr 2025

10/10 Excellent

Rodrigo

Liked: Cleanliness, amenities, property conditions & facilities
Very nice hotel
Stayed 1 night in Apr 2025

10/10 Excellent

Becky

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and clean
Stayed 1 night in Apr 2025

8/10 Good

Shaila

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
No coffee in the room

10/10 Excellent

Michelle

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So far, so good! Love that the building has a gym and our room Was spotless!
Stayed 1 night in Mar 2025

10/10 Excellent

Murugar William

Stayed 6 nights in Mar 2025

8/10 Good

stephen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location at a good price
Stayed 1 night in Mar 2025

6/10 Okay

Dakla

Traveled with group
Liked: Staff & service
My room had a moldy smell, so we had to keep the window open every day. Even on days we forgot, our cleaning lady opened it for us. If you’re a light sleeper, this could be a problem because you can hear people screaming both outside and inside the hotel!
Stayed 5 nights in Mar 2025

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Feb 2025

8/10 Good

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Lucia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location. Restaurants within walking distance. Staff are respectful and polite.
Stayed 1 night in Feb 2025

10/10 Excellent

Bruno, New Bedford

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and accommodating staff at the hotel.
Stayed 6 nights in Feb 2025

10/10 Excellent

robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Rob in the Azores

staff was extremmely helpful with tips on where to eat, what to do
Stayed 4 nights in Feb 2025

6/10 Okay

Kim

Traveled with group
Liked: Cleanliness, staff & service
Disliked: Amenities
The staff was most helpful, the location convenient and good choice for budget travellers.
Stayed 3 nights in Feb 2025

10/10 Excellent

Emmanuel

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and quiet rooms. Very friendly staff. Overall a Very nice hotel
Stayed 1 night in Feb 2025

8/10 Good

Joseph

Liked: Cleanliness, staff & service
Excess to public transport and restaurants.
Stayed 2 nights in Jan 2025