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Whales Bay Hotel

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Whales Bay Hotel

Terrace/patio
Terrace/patio
Penthouse, 2 Bedrooms (4 Adults + 2 Children) | Beach/ocean view
Reception
Aerial view

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Gym
    Gym
  • Spa
    Spa
  • Pool
    Pool
  • Laundry
    Laundry
  • Parking included
    Parking included
  • Kitchen
    Kitchen

Explore the area

Map
Canada do Terreiro, São Vicente Ferreir, Ponta Delgada, 9545-520
  • Batalha Golf Course
    9 min drive
  • Antonio Borges Garden
    12 min drive
  • University of the Azores
    13 min drive
  • Ponta Delgada (PDL-Joao Paulo II)
    18 min drive

Room options

View all photos for Penthouse, 2 Bedrooms (4 Adults + 2 Children)

Penthouse, 2 Bedrooms (4 Adults + 2 Children) | In-room safe, individually furnished, desk, blackout drapes

Penthouse, 2 Bedrooms (4 Adults + 2 Children)

  • 1604 sq ft
  • 2 bedrooms
  • 2 bathrooms
  • Sea view
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Double Sofa Bed

View all photos for Apartment, 2 Bedrooms (4 Adults + 2 Children)

Apartment, 2 Bedrooms (4 Adults + 2 Children) | Extra beds

Apartment, 2 Bedrooms (4 Adults + 2 Children)

  • 861 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 Queen Bed, 2 Twin Beds and 1 Double Sofa Bed

View all photos for Apartment, 1 Bedroom (2 Adults + 2 Children)

Apartment, 1 Bedroom (2 Adults + 2 Children) | In-room safe, individually furnished, desk, blackout drapes

Apartment, 1 Bedroom (2 Adults + 2 Children)

  • 678 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

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Room

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Pool
Spa
Kids pool
Parking included
4.7 out of 5, Exceptional, (395)
The price is $110
per night
$115 total
includes taxes & fees
Dec 8 - Dec 9
Hotel Verde Mar & SPA

About this property

Whales Bay Hotel

4-star Ponta Delgada apartments with kitchens
Along with a full-service spa, this aparthotel has a health club and a steam room. Free WiFi in public areas and free self parking are also provided. Additionally, spa services, a seasonal outdoor pool, and concierge services are onsite. Each apartment provides a kitchen with a refrigerator, a stovetop, a microwave, and a dishwasher. Conveniences include a sofa bed and a sitting area, and guests will appreciate thoughtful touches like an espresso maker and bathrobes. Limited housekeeping is available.
Whales Bay Hotel offers 15 air-conditioned accommodations with espresso makers and safes. Rooms open to lanais. These individually furnished accommodations have separate sitting areas and include double sofa beds. LED televisions come with cable channels. Accommodations at this 4-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations, bathrobes, slippers, and bidets.

This Ponta Delgada aparthotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is provided on a limited basis.

Recreational amenities at the aparthotel include a health club, a steam room, and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Wet Zone has 1 treatment room. Services include massages. The spa is equipped with a spa tub. The spa is open daily.
In addition to a full-service spa, Whales Bay Hotel features a health club and a steam room. Public areas are equipped with complimentary wireless Internet access. This family-friendly aparthotel also offers a seasonal outdoor pool, spa services, and a terrace. Onsite self parking is complimentary. Guests can use the outdoor pool at a partner property.

Whales Bay Hotel has designated areas for smoking.

Languages

English, German, Portuguese

Property amenities

Beach

  • Beach towels

Pool/Spa

  • Couples treatment rooms
  • Full-service spa
  • Massage
  • Pool loungers
  • Seasonal outdoor pool
  • Spa tub
  • Steam room
  • Treatment room

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Family friendly

  • Children's games
  • Free crib
  • Playground

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Espresso maker
  • Freezer
  • Full-sized refrigerator/freezer
  • Microwave
  • Mixer
  • Stovetop
  • Toaster
  • Toaster oven

Dining

  • Champagne service

Bedrooms

  • Bedsheets provided
  • Double sofa bed

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Living spaces

  • Separate sitting area

Entertainment

  • LED TV with cable channels
  • TV in common areas

Outdoor areas

  • Garden
  • Lanai
  • Terrace

Laundry

  • Laundry facilities

Work spaces

  • Desk

Comfort

  • Air conditioning

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Hand-held showerhead
  • Handrails in hallways
  • Handrails in stairways
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Designated smoking areas

Services and conveniences

  • Blackout drapes
  • Concierge services
  • Grocery/convenience store
  • Guidebooks
  • Housekeeping (limited availability)
  • Limited-hour front desk
  • Luggage storage
  • Mobile key entry
  • Multilingual staff
  • Phone
  • Safe
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • Near the boardwalk/promenade
  • Near the sea

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Gym
  • Health club
  • Mini golf
  • Shopping
  • Outdoor pool (guest access) nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Security system
  • Fire extinguisher

General

  • 1 building
  • 15 units
  • 3 floors
  • Bicycle rentals
  • Garden
  • Individual furnishings
  • Soundproofing

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 8:00 AM - 11:00 PM
Guests will receive an email 48 hours before arrival with check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

Renovations and closures

The following facilities are closed on Sunday, Wednesday, Thursday, Friday, and Saturday:
  • Public bath
  • Sauna
  • Spa tub

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property is professionally cleaned

We should mention

The seasonal pool will be open from May 01 to October 31
Pool access available from 9:00 AM to 10:30 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Whales Bay Hotel Ponta Delgada
Whales Bay Ponta Delgada
Whales Bay Hotel Aparthotel
Whales Bay Hotel Ponta Delgada
Whales Bay Hotel Aparthotel Ponta Delgada

Whales Bay Hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 73 out of 90 reviews" "
Rating 8 - Good. 13 out of 90 reviews" "
Rating 6 - Okay. 2 out of 90 reviews" "
Rating 4 - Poor. 2 out of 90 reviews" "
Rating 2 - Terrible. 0 out of 90 reviews" "

10/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Chad

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
Lovely pool and nice apartment suite
Stayed 1 night in Aug 2024

10/10 Excellent

Heather

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Aug 2024

4/10 Poor

Emanuel

Traveled with family
Liked: Cleanliness
Great Grounds/Poor customer support
Though the hotel grounds and apartments were lovely and clean, we didn't feel comfortable or welcomed. At one point were accussed of sharing the hotel pool/hot tub with outside guests and it was not the case at all. Instead of being asked first if it was the ase, it was just assumed without looking at cameras or seeing it for themselves. For that reason we definitely won't use this hotel again. It left a bad taste for us.
Stayed 3 nights in Jul 2024

10/10 Excellent

Ana C

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful property for families. An easy 20 minute drive from the airport, it’s located in a small village. Spacious, clean and modern apartments with a great pool. We loved it!
Stayed 5 nights in Jul 2024

10/10 Excellent

Laura

Traveled with family
What an amazing Hotel
From booking to check out the hotel staff were friendly and helpful with all questions. The hotel was clean and so many amazing things to do.
Stayed 1 night in Jul 2024

10/10 Excellent

ELVIN

Traveled with family
Liked: Cleanliness, room comfort
Excellent
Stayed 9 nights in Jul 2024

8/10 Good

Laurent

Traveled with family
Liked: Cleanliness, room comfort
Stayed 8 nights in Jun 2024

10/10 Excellent

Laurence

Liked: Cleanliness, room comfort
Appartements spacieux, calme. Joli parc, piscine à débordement. Mon mari a trouvé le matelas moyennement confortable, mais il a des problèmes de dos. Le réceptionniste prend le temps de répondre à toute nos questions
Stayed 4 nights in Jun 2024

10/10 Excellent

Rime

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful & affordable hotel, nice staff, very clean and calm environment
Stayed 1 night in Jun 2024

10/10 Excellent

Andrea

Liked: Cleanliness, room comfort
Stayed 7 nights in Jun 2024

10/10 Excellent

Pep

Liked: Cleanliness, room comfort
Stayed 4 nights in May 2024

10/10 Excellent

vahap

Liked: Cleanliness, property conditions & facilities
Clean and quite
Stayed 6 nights in May 2024

8/10 Good

Melissa

Traveled with family
Liked: Cleanliness, property conditions & facilities
Nice hotel with a beautiful backdrop in a quiet local neighborhood. The hotel is gated, so it feels safe, and there is plenty of parking. The staff was wonferful - always willing to help any way they could, however the desk is not staffed 24/7, so getting a hold of someone wasnt always possible. The room was spacious and well stocked, however not the most updated/new (coffee maker leaked water, microwave door stuck, ice cune tray was broken, sliding glass door to patio was very hard to open). The property had a lovely view and a nice infinity-style pool, however the other "amenities" were minimal. The gym was very small and some of the machines did not work, there was not an on-site spa as mentioned, and the hot tub and sauna were not working at the time. The only "extra" that was really available was the steam room type area. Overall, the location, view, and staff were lovely (very quiet area without much around - but there is a mercado, gas station, and a couple small local restaurants; not walkable. Ocean views walkable from hotel). The room was certainly sufficient but could use a few upgrades and the amenities were definately lacking compared to what was advertised. All that being said, our experience at Whale's Bay was good and we would stay there again - decent value for the money.
Stayed 5 nights in May 2024

10/10 Excellent

Douglas Vernon

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay. Not crowded like Ponta Delgada. Is in a residential area, with a 2 minute walk to the shoreline. Nice area to walk along shore, a small ocean bay with a swimming within a 10 minute walk. Stayed on the second floor, they advertise you dont have a ocean view, but ocean was viewable as well a shore line to the west. Very clean, modern and quiet.
Stayed 5 nights in Apr 2024

10/10 Excellent

Vignesh Parakkalam

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
People are nice
Stayed 8 nights in Mar 2024

10/10 Excellent

Vadym

Liked: Cleanliness, room comfort
Perfect stay
The stay at this gotelnwss great. It’s locatrd near the beach, view from an apparent was incredible. There are all kitchen amenities that you wull need.
Stayed 9 nights in Oct 2023

10/10 Excellent

Lee

Liked: Cleanliness, room comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

Pamela

Traveled with group
Liked: Cleanliness, room comfort
Lovely place
It was a welcome site after traveling and having the flight cancelled. It was so nice , clean, and comfortable. I wish I could have stayed longer. The night desk person was so VERY helpful. He deserves a raise.
Stayed 1 night in Sep 2023

10/10 Excellent

Cassandra

Liked: Cleanliness, room comfort
Lovely honeymoon stay
We spent part of our honeymoon trip at the Whales Bay apartment hotel and loved every moment! They even greeted us with special honeymoon decorations in our apartment. This is a lovely location to stay at if you’re looking for apartment style accommodations to be able to do your own cooking while enjoying hotel amenities. We will be back!
Stayed 5 nights in Sep 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, room comfort
Stayed 12 nights in Aug 2023

10/10 Excellent

Ricardo A

Stayed 9 nights in Jul 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, room comfort
Stayed 4 nights in Jul 2023

10/10 Excellent

Veronika

Traveled with family
Liked: Cleanliness, room comfort
2 Bedroom apartment was fantastic for our family!
Beautiful hotel. Very clean and new/modern. Sadly, we were only able to stay for one night - we would have loved to stay longer. We stayed in 2 bedroom apartment, and it was perfect for us and our 3 grown up kids. The kitchen looked great, too bad we were there for so short. Super friendly, kind, efficient staff. Highly recommend! Teresa in reception was amazing! Thank you!
Stayed 1 night in Jun 2023

10/10 Excellent

Sobia

Stayed 1 night in Jun 2023

8/10 Good

Nuno

Stayed 6 nights in Apr 2023