This smoke-free hotel features a restaurant, a bar/lounge, and a business center. Free WiFi in public areas and free self parking are also provided. Additionally, concierge services, dry cleaning, and laundry facilities are onsite.
Hotel Neo Gajah Mada Pontianak by ASTON offers 105 accommodations with minibars and safes. 32-inch LED televisions come with cable channels.
Bathrooms include showers, slippers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 3.5-star property consist of a business center and meeting rooms.
Public areas are equipped with complimentary wireless Internet access. This Pontianak hotel also offers concierge services, complimentary newspapers in the lobby, and laundry facilities. Onsite self parking is complimentary.
Hotel Neo Gajah Mada Pontianak by ASTON is a smoke-free property.
Hotel Neo Gajah Mada Pontianak by ASTON has a restaurant on site.
Room service (during limited hours) is available.
Languages
English, Indonesian
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Free offsite parking
Free self parking on site
Food and drink
A bar/lounge
A restaurant
Family friendly
Laundry facilities
Conveniences
24-hour front desk
Free newspapers in lobby
Laundry facilities
Luggage storage
Safe at front desk
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Business services
Business center
Meeting rooms
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Wheelchair accessible (may have limitations)
More
13 floors
Ballroom
Banquet hall
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Bathroom
Free toiletries
Hair dryer
Private bathroom
Shower
Slippers
Towels provided
Entertainment
32-inch LED TV with cable channels
Food and drink
Coffee/tea maker
Electric kettle
Limited room service
Minibar
More
Air conditioning (climate-controlled)
Connecting rooms available
Iron/ironing board on request
Safe
Policies
Check-in
Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18
Check-out
Check-out before 11:30 AM
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Cribs (infant beds) are not available
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a security system
We should mention
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Property is also known as
Hotel Neo Gajah Mada
Neo Gajah Mada Pontianak
Neo Gajah Mada
Hotel Neo Gajah Mada Pontianak
Hotel Neo Gajah Mada Pontianak by ASTON Hotel
Hotel Neo Gajah Mada Pontianak by ASTON Pontianak
Hotel Neo Gajah Mada Pontianak by ASTON Hotel Pontianak
Hotel Neo Gajah Mada Pontianak by ASTON Reviews
Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 12 out of 38 reviews" "
10 - Excellent
12
Rating 8 - Good. 16 out of 38 reviews" "
8 - Good
16
Rating 6 - Okay. 4 out of 38 reviews" "
6 - Okay
4
Rating 4 - Poor. 3 out of 38 reviews" "
4 - Poor
3
Rating 2 - Terrible. 3 out of 38 reviews" "
2 - Terrible
3
7.8/10
Cleanliness
8.2/10
Staff & service
8.6/10
Amenities
7.6/10
Property conditions & facilities
8.0/10
Eco-friendliness
Reviews
6/10 Okay
Ricardo
Traveled with family
Apr 19, 2024
Disliked: Cleanliness
The besheet is not clean and shower is not good and comfortable,
Everything about this hotel is wrong. And better to check everything before paying what you didn’t get. If I’m back to the city I won’t stay here again
Very nice hotel, i stay 3 days for cap goh meh event. located on center of the city. ( gajah mada ). Easy to go everywhere, a lot of food stall and nice restaurant. Staff all are super friendly. I have no complaint about. Will be back when im in pontianak again.
For the price of this hotel I felt I got a fantastic deal! The outside of the hotel looks plain but once you step through the doors into the gleaming lobby it was a really wonderful hotel! The staff was friendly, helpful, and efficient and the room was great! The room was very modern with a strong air conditioner, a fridge, a clean and modern bathroom, and a very comfortable bed. The room included breakfast which was on the 11th floor with a fantastic view! Breakfast was a big buffet with something for everyone😀
I only had one night here but i would definitely stay here again if I were to return to Pontianak.This had to be the best deal in town!
Verified traveler
Stayed 1 night in Jul 2019
6/10 Okay
DORIAN, Hong Kong
Jul 27, 2019
Disliked: Cleanliness, amenities
Location is good. Cafeteria located on 11/f, the highest in the city. Has panoramic view of the city, excellent. The amenities is terrible, towel has holes and black. The toilet has rusting colour!
Rather noisy at night from the music downstairs. I stayed on the third floor.
The towel had some odors I think it was not dried completely.
Other than that, the hotel is very good for its price. Location is great and very close to all the restaurants.
I would stay there again.
Relatively new hotel, if you are gonna stay here, ask for a room at the higher floors, I was on level 3 and the noise from the traffic on the streets made for a hard sleep