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Hotel Santika Pontianak

3.0 star property

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Photo gallery for Hotel Santika Pontianak

BBQ/picnic area
Spa
Outdoor pool
Superior Room, 1 King Bed | Minibar, in-room safe, desk, free WiFi
Exterior

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • Spa
  • Breakfast available
  • Gym
  • Pool
  • Room service

Explore the area

Map
Jalan Diponegoro No. 46, Pontianak, West Kalimantan, 78123
  • Gajah Mada Shopping Complex
    ‪16 min walk‬
  • Ayani Mega Mall
    ‪5 min drive‬
  • Danau Sentarum National Park
    ‪7 min drive‬
  • Pontianak (PNK-Supadio)
    ‪30 min drive‬

Room options

View all photos for Superior Room, 1 King Bed

Shower, hair dryer, slippers, towels

Superior Room, 1 King Bed

  • 258 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds

Shower, hair dryer, slippers, towels

Deluxe Room, 2 Twin Beds

  • 344 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed

Shower, hair dryer, slippers, towels

Deluxe Room, 1 King Bed

  • 344 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed

Shower, hair dryer, slippers, towels

Suite, 1 King Bed

  • 613 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

Shower, hair dryer, slippers, towels

Executive Room, 1 King Bed

  • 516 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Twin Beds

Superior Room, 2 Twin Beds | Minibar, in-room safe, desk, free WiFi

Superior Room, 2 Twin Beds

  • 258 sq ft
  • Sleeps 3
  • 2 Twin Beds

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Outdoor pool, sun loungers

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  • Spa
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  • Parking included
3.9 out of 5, Good, (12)
The price is $28
per night
$34 total
includes taxes & fees
Mar 24 - Mar 25
HARRIS Hotel Pontianak

About this property

Hotel Santika Pontianak

3-star Pontianak hotel with 1 restaurants, connected to a shopping center
Along with an outdoor pool, this smoke-free hotel has a restaurant and a health club. Free WiFi in public areas and free valet parking are also provided. Other amenities include a bar/lounge, a coffee shop/cafe, and spa services.
Hotel Santika Pontianak offers 129 air-conditioned accommodations with minibars and safes. Televisions come with premium satellite channels. Refrigerators and coffee/tea makers are provided. Bathrooms include showers, slippers, and hair dryers.

This Pontianak hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a health club.
Guests can pamper themselves by indulging in the onsite spa services.
Hotel Santika Pontianak features an outdoor pool and a health club. Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

This 3-star property offers access to a business center and meeting rooms. This business-friendly hotel also offers spa services, a library, and barbecue grills. For a surcharge, a shuttle from the airport to the hotel (available on request) is offered to guests. Complimentary valet parking is available on site.

Hotel Santika Pontianak is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:00 AM.
Bamboo Cafe - This restaurant serves breakfast, lunch, and dinner.
24-hour room service is available.

Languages

English, Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Airport pick-up shuttle (surcharge) from 8:00 AM to 8:30 PM at scheduled times and on request
  • Free valet parking on site

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: IDR 70,000 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Bamboo Cafe

Things to do

  • Health club
  • Library
  • Outdoor pool

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden

Spa

  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path to elevator

More

  • 6 floors
  • Banquet hall
  • Built in 2003
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • TV with premium cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
At check-in, guests must provide a negative COVID-19 test result
Guests providing a negative COVID-19 test result must have been tested no more than 48 hours prior to check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately IDR 70000 per person
  • Airport shuttle fee: IDR 50000 per vehicle (maximum occupancy 6)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Hotel Pontianak
Hotel Santika Pontianak
Pontianak Hotel
Santika Pontianak
Hotel Santika Pontianak Hotel
Hotel Santika Pontianak Pontianak
Hotel Santika Pontianak CHSE Certified
Hotel Santika Pontianak Hotel Pontianak

Hotel Santika Pontianak Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 9 out of 42 reviews
Rating 8 - Good. 17 out of 42 reviews
Rating 6 - Okay. 11 out of 42 reviews
Rating 4 - Poor. 3 out of 42 reviews
Rating 2 - Terrible. 2 out of 42 reviews

7.8/10

Cleanliness

7.6/10

Staff & service

9.0/10

Amenities

7.4/10

Property conditions & facilities

Reviews

10/10 Excellent

sahap

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2020

8/10 Good

Lesley

Liked: Staff & service, property conditions & facilities, room comfort
Good location
Good hotel let down by not being as clean as it could be. Staff were very pleasant and helpful, wifi was dreadful, we had difficulty booking things online.
Stayed 1 night in Oct 2019

6/10 Okay

Fatimah

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in May 2019

4/10 Poor

Purnama

Disliked: Staff & service, room comfort
Stayed 1 night in May 2019

2/10 Terrible

Verified traveler

Stayed 3 nights in Apr 2019

8/10 Good

Darmawan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019

8/10 Good

Darmawan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very helpful staff and nice hotel.Very near to the town.
Stayed 4 nights in Dec 2018

8/10 Good

GOVENDA RAJU, USJ

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2018

8/10 Good

Sathees Jeevanathan

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

8/10 Good

Zora, Kuching

Liked: Cleanliness, staff & service, room comfort
Nice, near to eateries and shops
Overall, Santika Hotel Pontianak is a suitable place for holiday makers or business trips. It is in the city centre and near to many eateries and shops, supermarkets and the impressive St Joseph Cathedral
Stayed 2 nights in May 2018

10/10 Excellent

julia, kuching

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfort stay in the city
1. convenient stay easy to get food at night 2. variety of food served for breakfast 3. with the price, it is value for money, clean room, clean bathroom 4. will definitely come back here for my next trip 5. special area for smoking - will not affect non-smoker
Stayed 2 nights in Nov 2017

8/10 Good

Ku Hazizam

Liked: Cleanliness, staff & service, room comfort
NEED TO REPAIR BATHROOM.
NEED TO REPAIR BATHROOM.stagnant water
Stayed 2 nights in Oct 2017

2/10 Terrible

Andrew

Disliked: Cleanliness, staff & service, property conditions & facilities
I once loved this hotel, but now I won't be back!
Years ago this hotel was one of the top in Pontianak but it has not been maintained. The overall hotel feels old and rundown. We had to be moved from our first room because the air con, TV and fridge didn't work. The gym is really used and tatty, not nice at all. The breakfast has very little selection, and not enough of what it did have as things kept running out. The condition of things in the restaurant look old and falling apart. The worst thing about what I found in the restaurant; cockroaches... this should not be! No excuse, totally discussing! About the only thing this hotel has going for it is the lovely, honest staff who work there.
Stayed 20 nights in Jun 2017

6/10 Okay

Verified traveler

8/10 Good

magdalena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
reliable
the room was beautiful and very clean, but dark during the day (window only to the inside courtyard)

6/10 Okay

Verified traveler

classical
everything was correct

10/10 Excellent

Budi

Liked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

Verified traveler

Room for improvement
Not bad but could be better.

8/10 Good

shaffeqe, Kuching

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good plus plus...
Everything were nice, be it from front desk, location, the hotel's price, food and other services, but during our stay, Sauna doesn't work, Swimming pool also doesn't work.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
worth it
Overall it was a good stay..

10/10 Excellent

dave, s

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff. Great breakfast.
I left a shirt on our first stay here and did not think I would see it again. I asked anyway on our return 10 days later and a man dilivered it to our room in minutes. I highly recommend this hotel.

8/10 Good

Diansyah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort