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Kota Baru

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Reviews

10 out of 10
Exceptional

Popular amenities

  • Bar
  • Spa
  • Pool
  • Room service
  • Parking included
  • 24/7 front desk

Explore the area

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Jl. Sultan Abdurrahman No. 72, 72, Pontianak, West Kalimantan, 78116
  • Museum Provinsi Kalimantan Barat
    ‪4 min drive‬
  • Ayani Mega Mall
    ‪4 min drive‬
  • Danau Sentarum National Park
    ‪5 min drive‬
  • Pontianak (PNK-Supadio)
    ‪21 min drive‬

Room options

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About this property

Kota Baru

Pontianak hotel with restaurant
This smoke-free hotel features an indoor pool, a restaurant, and a bar/lounge. Free WiFi in public areas and free valet parking are also provided. Other amenities include a coffee shop/cafe, spa services, and 24-hour room service.
Kota Baru offers 137 air-conditioned accommodations with minibars and safes. Televisions come with satellite channels and pay movies. Bathrooms include bathrobes and hair dryers.

This Pontianak hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. A nightly turndown service is provided.

Recreational amenities at the hotel include an indoor pool.
Guests can pamper themselves by indulging in the onsite spa services.

The spa is open daily. Children under 15 years old are not allowed in the spa without adult supervision. Guests under 5 years old are not allowed in the spa.

Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. A business center is on site.

Public areas are equipped with complimentary wireless Internet access. This business-friendly hotel also offers an indoor pool, spa services, and multilingual staff. Onsite valet parking is complimentary.

Kota Baru is a smoke-free property.

Drasa - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Rasbora - This bar serves light fare only.
24-hour room service is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Drasa
  • Rasbora

Things to do

  • Indoor pool

Family friendly

  • Babysitting
  • Indoor pool
  • Rollaway/extra bed

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Conference space

Spa

  • Spa open daily
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 10 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Rollaway/extra bed

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom

Entertainment

  • Pay movies
  • TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 2 PM
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 5 years old are not allowed in the spa, and guests under 15 years old are only allowed with adult supervision

Property is also known as

Best Western Kota Baru Hotel Pontianak
Best Western Kota Baru Hotel
Best Western Kota Baru Pontianak
Best Western Kota Baru

Kota Baru Reviews

Reviews

10

Exceptional

Rating 10 - Excellent. 1 out of 1 reviews
Rating 8 - Good. 0 out of 1 reviews
Rating 6 - Okay. 0 out of 1 reviews
Rating 4 - Poor. 0 out of 1 reviews
Rating 2 - Terrible. 0 out of 1 reviews

10/10

Cleanliness

10/10

Staff & service

10/10

Property conditions & facilities

Reviews

10/10 Excellent

Daeng, Sydney ,Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New Hotel Friendly staff Nice Indonesian breakfast Hotel room nice very clean Very good showers