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Superior Twin Room, 2 Twin Beds

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Twin Room, 2 Twin Beds

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Superior Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Hotel Amenities

Property Features

In addition to a children's pool and an outdoor pool, Mercure Pontianak City Center provides a health club and a spa tub. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 4-star property consist of a 24-hour business center and a meeting room. This business-friendly hotel also offers a sauna, a terrace, and multilingual staff. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Complimentary self parking is available on site.

Mercure Pontianak City Center is a smoke-free property.

  • Express check-in
  • Organic food
  • Number of outdoor pools - 1
  • Water dispenser
  • Number of hot tubs - 1
  • Elevator
  • Locally-owned & organized tours & activities
  • Fitness facilities
  • Showcase for local artists
  • Locally-sourced food on site (80% or more)
  • 24-hour front desk
  • At least 80% of all lighting comes from LEDs
  • Business center
  • Porter/bellhop
  • Vegan menu options available
  • Vegetarian menu options available
  • Free self parking
  • Bulk dispenser for toiletries
  • Dry cleaning/laundry service
  • No single-use plastic soda bottles
  • No single-use plastic stirrers
  • Biodegradable/compostable stirrers
  • Computer station
  • No single-use plastic straws
  • Biodegradable/compostable straws
  • No single-use plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Water-efficient showers only
  • Number of meeting rooms - 1
  • Terrace
  • Luggage storage
  • Concierge services
  • Gift shops or newsstand
  • Shopping on site
  • Total number of rooms - 265
  • Airport transportation (surcharge)
  • Number of bars/lounges - 1
  • Free WiFi
  • Sauna
  • Vegetable garden
  • Health club
  • Smoke-free property
  • Children's pool
  • Safe-deposit box at front desk
  • Breakfast available (surcharge)
  • Number of restaurants - 1
  • 24-hour business center
  • Banquet hall
  • Laundry facilities
  • Vegetarian breakfast available
  • Garden
  • Multilingual staff
  • Free newspapers in lobby

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Children's pool
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Playground on site
  • Refrigerator

Room Amenities

Mercure Pontianak City Center offers 265 air-conditioned accommodations with safes and complimentary newspapers. Beds feature premium bedding. LCD televisions come with satellite channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers, slippers, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

  • Air conditioning
  • Free newspaper
  • Refrigerator
  • Coffee/tea maker
  • Daily housekeeping
  • Phone
  • Private bathroom
  • Hair dryer
  • Iron/ironing board
  • In-room safe
  • Room service (24 hours)
  • Desk
  • Premium bedding
  • Soundproofed rooms
  • Free bottled water
  • Slippers
  • Shower only
  • Satellite TV service
  • Free WiFi
  • Free wired internet
  • LCD TV
  • Rollaway/extra beds (surcharge)
  • Electric kettle
  • Towels provided
  • Bedsheets provided
  • Number of bathrooms - 1
  • Number of beds 1
  • Housekeeping on request
  • Eco-friendly cleaning products provided
  • Eco-friendly toiletries
  • LED light bulbs
  • Recycling
  • Change of towels (on request)
  • Change of bed sheets (on request)
  • Energy-saving switches

Parking

Free self parking

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi

Food & Drink

Buffet breakfasts are available for a surcharge and are served each morning between 5:30 AM and 10:30 AM.

Ebony - Overlooking the pool, this restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

24-hour room service is available.

Nearby Activities

An outdoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals on site
  • Playground on site
  • Hiking/biking trails nearby

Hotel Policies

Payment types

Fees

Optional extras

  • Fee for buffet breakfast: approximately IDR 110000 per person
  • Airport shuttle fee: IDR 120000 per vehicle (roundtrip)
  • Rollaway bed fee: IDR 350000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time starts at 2 PM

Check-in time ends at 1:00 AM

Minimum check-in age is: 21

Check-out

Check-out time is noon

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

This property uses a grey water recycling system

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, debit cards, and cash. This property uses a grey water recycling system.

Grey water recycling system

Humane animal treatment

Sustainability/community reinvestment (10% revenue or more)

Staffed front desk

Guest education on local ecosystems and culture

No cribs (infant beds) available

Comprehensive food waste policy

Comprehensive recycling policy

Service animals not allowed

Debit cards

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for IDR 350000.0 per night.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets or service animals allowed

We should mention

No pets and no service animals are allowed at this property.

Hotel Names

  • Mercure Hotel Pontianak
  • Mercure Pontianak
  • Mercure Pontianak Hotel Pontianak
  • Mercure Pontianak City Center Hotel
  • Mercure Pontianak City Center Hotel
  • Mercure Pontianak City Center Pontianak
  • Mercure Pontianak City Center Hotel Pontianak

Hotel Reviews

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