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Grand Hotel Kronenhof

5.0 star property

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Front of property
Junior Suite Premium | Premium bedding, down comforters, minibar, in-room safe
Lobby sitting area
Fireplace Suite | Living area | 55-inch flat-screen TV with satellite channels, DVD player
Indoor pool, open 7:00 AM to 8:00 PM, sun loungers

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Parking available
  • Bar
  • Hot Tub
  • Breakfast included
  • Room service

Explore the area

Map
Via Maistra 130, Pontresina, GR, CH-7504
  • Val Roseg
    ‪9 min walk‬
  • Lake St. Moritz
    ‪9 min drive‬
  • Signal Gondola
    ‪11 min drive‬

Room options

View all photos for Superior Single Room

Superior Single Room | Premium bedding, down comforters, minibar, in-room safe

Superior Single Room

  • Mountain view
  • 236 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Languard Suite

Languard Suite | Living area | 55-inch flat-screen TV with satellite channels, DVD player

Languard Suite

  • 592 sq ft
  • Sleeps 2
  • 2 Large Twin Beds OR 1 King Bed

View all photos for Doppelzimmer Premium

Doppelzimmer Premium | Premium bedding, down comforters, minibar, in-room safe

Doppelzimmer Premium

  • 322 sq ft
  • Sleeps 2
  • 2 Large Twin Beds OR 1 King Bed

View all photos for Doppelzimmer Deluxe Bellavista

Doppelzimmer Deluxe Bellavista | Premium bedding, down comforters, minibar, in-room safe

Doppelzimmer Deluxe Bellavista

  • 409 sq ft
  • Sleeps 2
  • 2 Large Twin Beds OR 1 King Bed

View all photos for Fireplace Suite

Fireplace Suite | Living area | 55-inch flat-screen TV with satellite channels, DVD player

Fireplace Suite

  • Mountain view
  • 646 sq ft
  • Sleeps 2
  • 2 Large Twin Beds OR 1 King Bed

View all photos for Junior Suite Superior

Junior Suite Superior | Premium bedding, down comforters, minibar, in-room safe

Junior Suite Superior

  • Mountain view
  • 484 sq ft
  • Sleeps 2
  • 2 Large Twin Beds OR 1 King Bed

View all photos for Doppelzimmer Deluxe

Doppelzimmer Deluxe | Premium bedding, down comforters, minibar, in-room safe

Doppelzimmer Deluxe

  • Mountain view
  • Sleeps 2
  • 2 Large Twin Beds OR 1 King Bed

View all photos for Einzelzimmer Deluxe

Einzelzimmer Deluxe | Premium bedding, down comforters, minibar, in-room safe

Einzelzimmer Deluxe

  • 312 sq ft
  • Sleeps 1
  • 1 Queen Bed

View all photos for Diavolezza Suite

Diavolezza Suite | Premium bedding, down comforters, minibar, in-room safe

Diavolezza Suite

  • 678 sq ft
  • Sleeps 2
  • 2 Large Twin Beds OR 1 King Bed

View all photos for Bellaval Suite

Bellaval Suite | Premium bedding, down comforters, minibar, in-room safe

Bellaval Suite

  • Mountain view
  • 624 sq ft
  • Sleeps 2
  • 2 Large Twin Beds OR 1 King Bed

View all photos for Junior Suite Premium

Junior Suite Premium | Premium bedding, down comforters, minibar, in-room safe

Junior Suite Premium

  • Mountain view
  • 462 sq ft
  • Sleeps 2
  • 2 Large Twin Beds OR 1 King Bed

View all photos for Doppelzimmer Superior

Doppelzimmer Superior | Courtyard view

Doppelzimmer Superior

  • Mountain view
  • 366 sq ft
  • Sleeps 2
  • 2 Large Twin Beds OR 1 King Bed

View all photos for Laret Suite

Laret Suite | Premium bedding, down comforters, minibar, in-room safe

Laret Suite

  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

View all photos for Kronenhof Suite

Kronenhof Suite | Living area | 55-inch flat-screen TV with satellite channels, DVD player

Kronenhof Suite

  • 818 sq ft
  • Sleeps 2
  • 2 Large Twin Beds OR 1 King Bed

View all photos for Doppelzimmer Classic

Doppelzimmer Classic | Premium bedding, down comforters, minibar, in-room safe

Doppelzimmer Classic

  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite Deluxe

Junior Suite Deluxe | Premium bedding, down comforters, minibar, in-room safe

Junior Suite Deluxe

  • Mountain view
  • 538 sq ft
  • Sleeps 2
  • 2 Large Twin Beds OR 1 King Bed

View all photos for Roseg Suite

Roseg Suite | Living area | 55-inch flat-screen TV with satellite channels, DVD player

Roseg Suite

  • Mountain view
  • 624 sq ft
  • Sleeps 2
  • 2 Large Twin Beds OR 1 King Bed

View all photos for Segantini Suite

Segantini Suite | Premium bedding, down comforters, minibar, in-room safe

Segantini Suite

  • 517 sq ft
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

View all photos for Engiadina Suite

Engiadina Suite | Premium bedding, down comforters, minibar, in-room safe

Engiadina Suite

  • Mountain view
  • 624 sq ft
  • Sleeps 2
  • 2 Large Twin Beds OR 1 King Bed

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About this property

Grand Hotel Kronenhof

5-star Pontresina hotel with 1 restaurants, connected to the convention center
Jump on the free ski shuttle for a day on the slopes before returning to Grand Hotel Kronenhof for a meal at the restaurant or a drink at the bar/lounge. Additional amenities include an indoor pool and a full-service spa.
Grand Hotel Kronenhof offers 112 accommodations with DVD players and minibars. Each accommodation is individually furnished and decorated. Beds feature down comforters and premium bedding. A pillow menu is available. 55-inch flat-screen televisions come with satellite channels. Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries.

This Pontresina hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and hair dryers. Hypo-allergenic bedding and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An indoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Kronenhof Spa has 13 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology.
After a day on the slopes, indulge in a treatment at the full-service spa or soothe your muscles in the hot tub. Getting to the slopes is a breeze with this mountain hotel's complimentary ski shuttle. Grand Hotel Kronenhof helps provide the perfect winter holiday with ski storage and ski passes. When the sun goes down, sip après-ski drinks in the hotel's bar.

Dining options at the hotel include a restaurant and a snack bar/deli. A complimentary breakfast is offered each morning. Wired and wireless Internet access is complimentary. This luxury hotel also offers an indoor pool, a children's pool, and a complimentary children's club. Guests can use the indoor pool and health club at a partner property. Onsite parking is available (surcharge), along with a car charging station.

Grand Hotel Kronenhof has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 7:00 AM and 11:00 AM.
Grand Restaurant - This restaurant specializes in international cuisine and serves breakfast and dinner. A children's menu is available.
Restaurant Kronenstübli - This restaurant specializes in international cuisine and serves dinner only. Open select days.
Le Pavillon - Overlooking the garden, this restaurant specializes in Regional cuisine and serves lunch and light fare. Open daily.
Kronenhof Bar - Overlooking the garden, this bar serves lunch, dinner, and light fare. Open daily.
Late night fare is available from room service (during limited hours).

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, German, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free train station pick-up shuttle
  • Free ski shuttle
  • Limo/town car service
  • Valet parking on site (CHF 33 per night; includes in/out privileges)

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Grand Restaurant
  • Kronenhof Bar
  • Le Pavillon
  • Restaurant Kronenstübli

Things to do

  • 9-hole adjacent golf course
  • Arcade/game room
  • Art gallery
  • Bicycle rentals
  • Billiards/pool table
  • Bowling alley
  • Children's pool
  • Designer stores
  • Free children's club
  • Full-service spa
  • Health club
  • Hot tub
  • Ice skating
  • Indoor pool
  • Indoor pool (guest access)
  • Library
  • Optional golf privileges
  • Piano
  • Pilates classes
  • Playground
  • Sauna
  • Ski passes
  • Ski storage
  • Snow sports gear
  • Steam room
  • Yoga classes

Family friendly

  • Arcade/game room
  • Bowling alley
  • Children's pool
  • DVD player
  • Free children's club
  • In-room babysitting (surcharge)
  • Indoor pool
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 9 meeting rooms

Outdoors

  • Garden
  • In the mountains
  • On a river
  • Pool loungers
  • Terrace

Full-service spa

  • 13 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Sports massages
  • Steam room
  • Swedish massages
  • Turkish bath

Accessibility

  • Elevator (28 inch wide door)

More

  • 1 building
  • 8 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas
  • Fireplace in lobby
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with satellite channels
  • DVD player

Food and drink

  • Free bottled water
  • Late-night room service
  • Minibar

More

  • Desk
  • Heated floor
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 AM
Contactless check-in available
Late check-in subject to availability

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
This property enforces a strict dress code in the restaurant.

Renovations and closures

The property is closed between April 3 and June 22.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CHF 45 per pet, per night
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 2 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CHF 160.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 3.10 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: CHF 800 per vehicle (one way)
  • Valet parking fee: CHF 33 per night (in/out privileges)
  • Pet fee: CHF 45 per pet, per night
  • Rollaway bed fee: CHF 160.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

National rating

This hotel is rated 5 stars.

Property is also known as

Grand Hotel Kronenhof
Grand Hotel Kronenhof Pontresina
Grand Kronenhof
Grand Kronenhof Pontresina
Hotel Kronenhof
Kronenhof
Kronenhof Hotel
Grand Hotel Pontresina
Grand Hotel Kronenhof Hotel
Grand Hotel Kronenhof Pontresina
Grand Hotel Kronenhof Hotel Pontresina

Grand Hotel Kronenhof Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 119 out of 136 reviews
Rating 8 - Good. 9 out of 136 reviews
Rating 6 - Okay. 5 out of 136 reviews
Rating 4 - Poor. 2 out of 136 reviews
Rating 2 - Terrible. 1 out of 136 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Danny

Liked: Cleanliness, staff & service, property conditions & facilities
Love it
Stayed 2 nights in Jan 2025

10/10 Excellent

A M

Stayed 3 nights in Jan 2025

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Konstantin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Nov 2024

10/10 Excellent

Roshan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Retreat trip

Beautiful property, excellent service, great food.💯
Stayed 2 nights in Oct 2024

10/10 Excellent

Joel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a fantastic stay at Grand Hotel Kronenhof! The hotel has an amazing history and great old world glamour. The rooms are spacious and the amenities and spa were top notch. By far the biggest plus at the hotel were the staff. The were all exceptional and really warm. They offered great recommendations and Daniel the concierge was a standout.
Stayed 3 nights in Sep 2024

10/10 Excellent

Gurman

Stayed 1 night in Jul 2024

10/10 Excellent

Richard, JACKSON

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facility is very nice and staff was great!
Stayed 2 nights in Jul 2024

10/10 Excellent

mariam

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property!
Stayed 2 nights in Jul 2024

10/10 Excellent

Alejandro, Sefner

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location
Stayed 2 nights in Mar 2024

10/10 Excellent

Elmira

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2024

10/10 Excellent

Iryna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with great spa, pool, gym facilities. Perfect, very customised service. We didn’t have any problems or delays with anything. Very caring and friendly staff. 10 out of 10 for everything
Stayed 5 nights in Mar 2024

10/10 Excellent

mehmet

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with great rooms. Service is impeccable, and all staff is remarkably service-oriented. Thanks to the receptionists and waiters In one word, “exceptional”.

10/10 Excellent

LUZ KATHERINE

Stayed 2 nights in Dec 2023

10/10 Excellent

Eun Ji

Stayed 1 night in Dec 2023

10/10 Excellent

Ligia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service provided is of exceptional quality. The exquisite interior design, the attentive and meticulous service from the staff, and the impeccable attention to detail truly contribute to an outstanding experience. The spa facilities are truly remarkable.
Stayed 1 night in Nov 2023

10/10 Excellent

nora

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely come back
Stayed 2 nights in Oct 2023

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Do not miss this hotel when in the upper Engadin

The Kronenhof was the kind of impressionable experience that will "force" me to stay in Pontresina everytime I visit the Upper Engadin. The hotel, staff, food, you name it, is top notch. Breakfast was amazing and both restaurant provided high end dining to be remembered. I did not visit the Spa, but from the outside it looks to be very well done. The view down the Roseg valley is wonderful and staying just a few miles away from the crowds at St. Moritz is also a bonus.
Stayed 3 nights in Oct 2023

10/10 Excellent

Brian

Stayed 1 night in Oct 2023

10/10 Excellent

Esther

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hands down the best customer service I have received at a hotel!
Stayed 2 nights in Sep 2023

10/10 Excellent

Tom

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, great staff, epic spa!
Stayed 1 night in Jun 2023

10/10 Excellent

April

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was absolutely wonderful!
Stayed 3 nights in Mar 2023

10/10 Excellent

Gary, North oaks

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
We visited for a cross country ski event and couldn’t be happier with our choice of hotel. The staff was very accommodating, anticipating all of our needs including special services for the skiers attending the event including shuttles and early breakfasts. Our room was updated and comfortable but was a bit too warm from the radiant heat so we had to open a window. We enjoyed the splendid spa-especially the floating pool. We would highly recommend this property.
Stayed 2 nights in Mar 2023

10/10 Excellent

tatiana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is the most complete hotel, has beautiful areas, great pool and sauna, kids club, ice skating rink. The concierge service is the best I have experienced.
Stayed 6 nights in Jan 2023

10/10 Excellent

Udai

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2022