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Schweizerhof Pontresina

3.0 star property

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Photo gallery for Schweizerhof Pontresina

Garden
Staircase
Bar (on property)
Breakfast, dinner served; Italian cuisine, garden views
Front of property - evening/night

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Room service
  • Bar
  • Laundry
  • Parking available
  • Housekeeping
$258
includes taxes & fees
Sep 28 - Sep 29

Explore the area

View in a map
Via Maistra 175, Pontresina, GR, 7504
  • Place, Val Roseg
    ‪8 min walk‬
  • Place, Lake St. Moritz
    ‪8 min drive‬
  • Place, Signal Gondola
    ‪10 min drive‬

Room options

View all photos for Comfort Double or Twin Room

Comfort Double or Twin Room | Premium bedding, pillowtop beds, minibar, in-room safe

Comfort Double or Twin Room

9.6 out of 10
Exceptional
(11 reviews)
  • 237 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Luxury Double Room (Queen)

Luxury Double Room (Queen) | Premium bedding, pillowtop beds, minibar, in-room safe

Luxury Double Room (Queen)

9.6 out of 10
Exceptional
(4 reviews)
  • 236 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Junior Suite (Comfort)

Junior Suite (Comfort) | Premium bedding, pillowtop beds, minibar, in-room safe

Junior Suite (Comfort)

10.0 out of 10
Exceptional
(1 review)
  • 323 sq ft
  • 1 bedroom
  • Mountain view
  • Sleeps 3
  • 1 Double Bed

View all photos for Comfort Double Room (Queen)

Premium bedding, pillowtop beds, minibar, in-room safe

Comfort Double Room (Queen)

9.4 out of 10
Exceptional
(8 reviews)
  • 236 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Junior Suite (Deluxe)

Junior Suite (Deluxe) | Premium bedding, pillowtop beds, minibar, in-room safe

Junior Suite (Deluxe)

8.0 out of 10
Very good
(1 review)
  • 322 sq ft
  • 1 bedroom
  • Mountain view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Junior Suite (Luxus)

Junior Suite (Luxus) | Premium bedding, pillowtop beds, minibar, in-room safe

Junior Suite (Luxus)

9.0 out of 10
Wonderful
(2 reviews)
  • 344 sq ft
  • 2 bedrooms
  • Mountain view
  • Sleeps 4
  • 1 Twin Bed

View all photos for Luxury Double Room

Luxury Double Room | Premium bedding, pillowtop beds, minibar, in-room safe

Luxury Double Room

9.4 out of 10
Exceptional
(6 reviews)
  • 301 sq ft
  • City view
  • Sleeps 3
  • 1 Twin Bed

View all photos for Deluxe Double Room

Deluxe Double Room | Premium bedding, pillowtop beds, minibar, in-room safe

Deluxe Double Room

10.0 out of 10
Exceptional
(2 reviews)
  • 269 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

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About this property

Schweizerhof Pontresina

3-star Pontresina hotel with restaurant
Along with a restaurant, this smoke-free hotel has a bar/lounge and a snack bar/deli. Free buffet breakfast, free WiFi in public areas, and free train station pick-up are also provided. Other amenities include a sauna, a coffee shop/cafe, and self parking.
Schweizerhof Pontresina offers 68 accommodations with minibars and safes. Each accommodation is individually furnished. Pillowtop beds feature premium bedding. 60-cm flat-screen televisions come with digital channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Pontresina hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

Recreational amenities at the hotel include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wireless Internet access.

This Pontresina hotel also offers a sauna, a library, and a terrace. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Schweizerhof Pontresina is a smoke-free property.

A complimentary buffet breakfast is served each morning between 7 AM and 10 AM.
Au Premier - Overlooking the garden, this restaurant specializes in Italian cuisine and serves breakfast and dinner. A children's menu is available. Reservations are required.
Deco - This restaurant specializes in Asian cuisine and serves lunch and dinner. A children's menu is available. Reservations are required. Open daily.
Deco Stüvetta - This restaurant specializes in fondue and serves lunch and dinner. A children's menu is available. Reservations are required. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free train station pick-up shuttle
  • Ski shuttle nearby
  • Self parking on site (CHF 15 per night)
  • Limited onsite parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Au Premier
  • Deco
  • Deco Stüvetta

Things to do

  • Helicopter/airplane tours
  • Library
  • Piano
  • Sauna
  • Shopping
  • Ski passes
  • Ski storage

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Meeting room

Outdoors

  • Garden
  • In the mountains
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 60-cm flat-screen TV with digital channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Heating
  • Individual furnishings
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:30 PM; Check-in end time: 10:00 PM
Contactless check-in available
Express check-in available

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7:00 AM - 10:00 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of CHF 15 per pet (varies based on length of stay)
Welcoming dogs and cats only
2 total pets
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 2 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CHF 70.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 3.10 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: CHF 15.00 per night
  • Pet fee: CHF 15 per pet (varies based on length of stay)
  • Rollaway bed fee: CHF 70.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Schweizerhof Hotel Pontresina
Schweizerhof Pontresina
Schweizerhof Pontresina Hotel
Schweizerhof Pontresina Hotel
Schweizerhof Pontresina Pontresina
Schweizerhof Pontresina Hotel Pontresina

Schweizerhof Pontresina Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 232 out of 467 reviews
Rating 8 - Good. 185 out of 467 reviews
Rating 6 - Okay. 37 out of 467 reviews
Rating 4 - Poor. 11 out of 467 reviews
Rating 2 - Terrible. 2 out of 467 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Conrad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Sonia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly and helpful and the facilities were excellent We only had a short stay but it was very pleasant.
Stayed 2 nights in May 2025

10/10 Excellent

Gantcho

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel has good facilities in an amazing location. Staff provided us with a taxi to pick us up from the train station. I would recommend
Stayed 1 night in May 2025

8/10 Good

Ivy, RHE

Stayed 1 night in May 2025

10/10 Excellent

Richard, canyon country

Liked: Cleanliness, amenities, property conditions & facilities
Lovely hotel not too far from the train station. On check in we received transportation passes for the local bus & train. Wonderful breakfast and delicious dinner. Our room was large, clean and very comfortable.
Stayed 3 nights in May 2025

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely, comfy hotel with mountain view

We came in very late and they were very understanding and helpful, the room turned out to be a mini suite with a bard room and sitting room and bathroom, comfy bed, Mountain View, lots of cupboards and closets, good food in restaurant, free bus and train passes with two day stay. Really lovely place!
View out our wondow
Stayed 2 nights in May 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
We had a wonderful stay at this hotel.
Stayed 3 nights in May 2025

10/10 Excellent

Sandeep

Stayed 1 night in May 2025

10/10 Excellent

Evgeniya

Stayed 2 nights in Feb 2025

4/10 Poor

David

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The property was very nice and clean. A couple issues: There was no hot water in the shower. We called the desk and whoever answered sounded like they just woke up and I am sure that is what happened. We asked about the hot water, we were told since we were up so early no one else was using the water and to let it run for five minutes, it never got hot. One checkout it was like the lady never checked anyone out before, we were under a time constraint and there was no sense of urgency. We asking for help getting to the train station for the Glacier Express train, they never heard of it and directed us to the wrong train station, they told us to take the bus and told us the stop was next door, we waiting there and the bus just drove on by. We actually had to go down the street to another hotel and get proper help. If not for the two ladies at the desk, the stay would have been great. They almost made us miss our train!! No sense of urgency at all!
Stayed 1 night in Feb 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our room was big with a great mountain view. Buffet breakfast had plenty of options. The hotel gives you a free bus pass for the area which is very useful. The Thai DECO restaurant was excellent
Stayed 2 nights in Feb 2025

2/10 Terrible

Vinicius

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible customer service!!!! We booked one night stay at this hotel and could not arrive due to an accident on the way. We called, explained the situation was told the hotel needs to charge the night regardless of the situation, which we understand. We are trying for days asking the hotel to send us a receipt ( that show how we paid) so the insurance can give us the refund. We are just being ignored and ignored!!! Terrible!!!!
Stayed 1 night in Dec 2024

10/10 Excellent

Judith, Granby

Liked: Staff & service, property conditions & facilities
Buffet dinner and breakfast were both excellent.
Stayed 1 night in Oct 2024

10/10 Excellent

Belinda C

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Kathleen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room, nice bathroom, good breakfast
Stayed 1 night in Aug 2024

8/10 Good

Shirleen

Traveled with group
Liked: Cleanliness, staff & service
Disliked: Room comfort
Staff was amazing but the beds were very hard. Lots of dust under the bed.
Stayed 3 nights in Jul 2024

10/10 Excellent

Burke

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A little far from the train station to travel over the Bernina Pass but bus access works as does accessible parking at the station. Totally surpasses nearby St. Moritz. Hotel should be a four star.
Stayed 2 nights in Jul 2024

10/10 Excellent

Hemalkumar

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed there for one night. Everyone was very helpful. They tried to rise beyond our expectations. We had to catch an early train and they packed us wonderful breakfast. We had dinner at the onsite Thai restaurant. The staff their was wonderful and the food and drinks were one of the best we have had so far. We would like to go there again and stay for more days.

8/10 Good

Mohamedali, London

Traveled with partner
We have been to this area and the hotel for several years many years ago when we used to ski
Stayed 2 nights in May 2024

10/10 Excellent

Joseph

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All top notch!
Stayed 1 night in May 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024

8/10 Good

Benjamin

Business traveler
Liked: Cleanliness, staff & service
Stayed 4 nights in Jan 2024

10/10 Excellent

Francois, Montherod

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023