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Sunstar Pontresina

4.0 star property

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Photo gallery for Sunstar Pontresina

Lobby lounge
Sauna, steam room
Sauna, steam room
Exterior
Sauna, steam room

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Spa
  • Breakfast included
  • Parking available
  • Pet friendly
  • Free WiFi
$329
includes taxes & fees
Sep 29 - Sep 30

Explore the area

View in a map
6 Fulluns, Pontresina, GR, 7504
  • Val Roseg
    ‪11 min walk‬
  • Lake St. Moritz
    ‪9 min drive‬
  • Signal Gondola
    ‪11 min drive‬

Room options

View all photos for Design Studio

2 bedrooms, premium bedding, free minibar, in-room safe

Design Studio

  • 534 sq ft
  • Mountain view
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Sofa Beds

View all photos for Design Double Room

2 bedrooms, premium bedding, free minibar, in-room safe

Design Double Room

9.6 out of 10
Exceptional
(4 reviews)
  • 258 sq ft
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Design Apartment

2 bedrooms, premium bedding, free minibar, in-room safe

Design Apartment

  • 797 sq ft
  • 2 bedrooms
  • Mountain view
  • Sleeps 6
  • 2 Queen Beds and 2 Twin Sofa Beds

Mountain Living Loft

  • Sleeps 2

Mountain Family Apartment

  • Sleeps 4

Mountain Style Double Room

  • Sleeps 2

Similar properties

Front of property

Schloss Hotel & Spa Pontresina

  • Pool
  • Breakfast included
  • Spa
  • Pet friendly
4.2 out of 5, Very Good, 292 reviews
Schloss Hotel & Spa Pontresina

About this property

Sunstar Pontresina

4-star Pontresina hotel with free minibar refreshments
Along with a full-service spa, this smoke-free hotel has a bar/lounge and a snack bar/deli. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include self parking, coffee/tea in a common area, and a library. Housekeeping is available on request.
Sunstar Pontresina offers 46 accommodations with free minibar items and safes. Accommodations offer separate sitting areas and include desks. Beds feature premium bedding. A pillow menu is available. Flat-screen televisions are featured in guestrooms.

Bathrooms include showers with rainfall showerheads, bathrobes, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Housekeeping is provided on request.

The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Sunstar Pontresina features a full-service spa. The hotel offers a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wireless Internet access.

This Pontresina hotel also offers a library, a vending machine, and multilingual staff. Onsite parking is available (surcharge), along with a car charging station.

Sunstar Pontresina is a smoke-free property.

A complimentary buffet breakfast is served each morning between 8:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Covered self parking on site (CHF 15 per night; includes in/out privileges)

Food and drink

  • Free buffet breakfast available daily 8:00 AM to 10:00 AM
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Full-service spa
  • Library
  • Ski passes
  • Ski storage

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Lockers
  • Luggage storage
  • Vending machine
  • Virtual front desk
  • Water dispenser

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Outdoors

  • Garden

Full-service spa

  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • Hardwood flooring in room
  • No elevator

More

  • Communal living room
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle
  • Free bottled water
  • Free stocked minibar

More

  • Desk
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; access will be through a private entrance
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
A virtual front desk provides assistance to guests

Access methods

Private entrance

Pets

Pets allowed for an extra charge of CHF 25 per pet, per night
Welcoming dogs only

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 3.10 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Covered self parking fee: CHF 15 per night (in/out privileges)
  • Pet fee: CHF 25 per pet, per night
  • Housekeeping fee: CHF 45 per day; may vary based on length of stay and unit size

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

This property does not have elevators
Guests under 16 years old are not allowed in the spa

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Sunstar Pontresina Hotel
Sunstar Pontresina Pontresina
Sunstar Pontresina Hotel Pontresina

Sunstar Pontresina Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 23 out of 28 reviews
Rating 8 - Good. 3 out of 28 reviews
Rating 6 - Okay. 1 out of 28 reviews
Rating 4 - Poor. 0 out of 28 reviews
Rating 2 - Terrible. 1 out of 28 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Oscar E

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the most amazing stays we've had in our trip to Switzerland. Brand New hotel, stylish, comfortable, excellent location and the most kind and wonderful stay I've ever met. I'll go back again to this place.
Stayed 1 night in May 2025

8/10 Good

HEATHER

Stayed 2 nights in May 2025

10/10 Excellent

Katarzyna

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great place, well located with a pleasant spa
Stayed 1 night in May 2025

10/10 Excellent

R, Newnan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was better than we expected. This was the first hotel that we ever stayed at in Switzerland and we thought it was very expensive. However, we later found out that everywhere in Switzerland is expensive. Nearby you can see Ibex (Capricorns) on the hills.
Stayed 2 nights in Apr 2025

10/10 Excellent

Alireza

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was excellent and the staff very friendly. We would have appreciated, if we could have gotten a room with a better view than to the small alley.
Stayed 3 nights in Mar 2025

10/10 Excellent

Flick

Liked: Staff & service
Stayed 3 nights in Jan 2025

10/10 Excellent

Terry

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super nice place. Highly recommend.
Stayed 3 nights in Feb 2025

10/10 Excellent

Aira

Stayed 1 night in Feb 2025

10/10 Excellent

Adriana

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Very comfortable Had to pay for cleaning- this is not normal
Stayed 3 nights in Dec 2024

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Brilliant stay

It's a brand new hotel. Staff were super friendly and wanted to make the stay as good as possible. Room was excellent. Food was also excellent.
Stayed 1 night in Nov 2024

10/10 Excellent

Jeffrey

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Communication prior to stay was quick and useful! Upon arrival, the staff go above and beyond to be helpful. Check-in was easy and someone was on hand to assist if needed. All staff members were super friendly and very knowledgeable about the area, hikes, trains, public transportation, etc During breakfast, the manager checked in with guests to see how their stay was going. Lobby, dining, and lounge area are bright, modern, clean and we loved the cozy area by the fireplace! Room was nice size and spa was relaxing! Having a few tv channels in English was appreciated! Great stay!
Stayed 2 nights in Sep 2024

10/10 Excellent

Jose

Liked: Cleanliness, amenities, property conditions & facilities
Todo excelente ✅👍
Stayed 1 night in May 2025

10/10 Excellent

Roland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Das Hotel mit dem tollen Blick auf die Bergwelt

Sehr schneller und genialer Check-In. An Unterstützung hat es nicht gefehlt, da uns eine freundliche und aufgestellte Mitarbeiterin zur Seite gestanden hat. Das Zimmer war sehr grosszügig und hatte viel Stauraum aufzuweisen. Das Bett und die Bettdecke waren genial und die Ruhe ebenfalls. Es wren auch genügend Handtücher im Bad/WC vorhanden. Gutes Essen, wenn auch die Karte nicht sehr gross ist. Was mich besonders überrascht hat, ist der Hinweis am Morgen, dass das Frühstücksbuffet nicht allzu üppig ist, weil man bewusst auf Foodwaste verzichten wolle. Wenn man aber einen Wunsch habe, dass man den anbringen solle und so bin ich trotz allem zu meinem Rührei gekommen. Davor ziehe ich den Hut. Eine aufgestelltes Team mit zwei Geschäftsführerinnen, die einen guten Job machen. Ich kann diese Hotel nur weiterempfehlen und werde bestimmt wieder zurückkommen.
Stayed 1 night in Apr 2025

10/10 Excellent

Karin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Tobias

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful modern hotel

Modern hotel with a beautifully renovated old building and a new extension. The rooms are very spacious, clean and modern, including a minibar that is replenished daily. Breakfast leaves nothing to be desired.
Stayed 1 night in Mar 2025

2/10 Terrible

Rafael

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Falta de bom senso

The establishment has no common sense when negotiating for rescheduling. I tried to reschedule online, by email, even with plenty of time in advance. I booked new dates, paid, with the intention of personally refunding the other stay, but there was no reception or other way to do so. In short: I paid for two periods of stay, but only enjoyed one.
Stayed 2 nights in Mar 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

antonio

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ci siamo trovati benissimo, accoglienza, gentilezza, tutte le comodità, MAGNIFICO
Stayed 1 night in Feb 2025

10/10 Excellent

stefan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Leonardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Alexander

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastisches Hotel in Graubünden

Spontaner Kurztrip in die Berge. Super Lage, Bahnhof ist zu Fuß erreichbar. Viele Restaurants in unmittelbarer Nähe. Super freundliches Personal, klasse Sauna und tolles Frühstück.
Stayed 1 night in Jan 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024