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Salterns Harbourside Hotel

3.0 star property

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January 2025

Photo gallery for Salterns Harbourside Hotel

Room, Sea View | View from room
Room, Sea View | Iron/ironing board, free WiFi, bed sheets
Exterior
Iron/ironing board, free WiFi, bed sheets
Exterior

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk
  • Housekeeping
  • Pet friendly
  • Parking included

Explore the area

Map
38 Salterns Way, Lilliput, Poole, England, BH14 8JR
  • Compton Acres
    2 min drive
  • Sandbanks Beach
    6 min drive
  • Poole Harbour
    6 min drive
  • Bournemouth (BOH-Bournemouth Intl.)
    23 min drive

Room options

View all photos for Room, Sea View

Room, Sea View | Iron/ironing board, free WiFi, bed sheets

Room, Sea View

  • 172 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Double or Twin Room, 1 Double Bed

Double or Twin Room, 1 Double Bed | Iron/ironing board, free WiFi, bed sheets

Double or Twin Room, 1 Double Bed

  • 172 sq ft
  • Sleeps 2
  • 1 Double Bed

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Exterior

Holiday Inn Express Poole, an IHG Hotel

Breakfast included
Free WiFi
Restaurant
Air conditioning
4.0 out of 5, Very Good, (1001)
The price is $67
per night
$80 total
includes taxes & fees
Jan 2 - Jan 3
Holiday Inn Express Poole, an IHG Hotel

About this property

Salterns Harbourside Hotel

3-star Poole hotel close to Poole Harbour
This smoke-free hotel features a marina, a restaurant, and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Additionally, conference space, a 24-hour front desk, and a garden are onsite. Bathrooms are shared.
Salterns Harbourside Hotel offers 20 accommodations with complimentary bottled water and coffee/tea makers. This Poole hotel provides complimentary wireless Internet access. Guests have access to shared bathrooms. Bathrooms include shower/tub combinations with deep soaking bathtubs, complimentary toiletries, and hair dryers. Housekeeping is provided daily.
The recreational activities listed below are available either on site or nearby; fees may apply.
Salterns Harbourside Hotel features a marina. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

This Poole hotel also offers a terrace, a garden, and room service (during limited hours). Complimentary self parking is available on site.

Salterns Harbourside Hotel is a smoke-free property.

Bistro Restaurant - This bistro serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Languages

English, Polish, Portuguese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Bistro Restaurant

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Marina
  • On the waterfront
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • 1 building
  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Shared bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Iron/ironing board

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 1 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 10 per accommodation, per stay, plus a deposit of GBP 10 per stay
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Pet deposit: GBP 10 per stay
  • Pet fee: GBP 10 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators

Property is also known as

Salterns Harbourside
Salterns Harbourside Hotel
Salterns Harbourside Hotel Poole
Salterns Harbourside Poole
Salterns Hotel
Salterns Harbourside Hotel Poole, Dorset
Hotel Salterns Harbourside
Salterns Harbourside
Salterns Harbourside Hotel Hotel
Salterns Harbourside Hotel Poole
Salterns Harbourside Hotel Hotel Poole

Salterns Harbourside Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 72 out of 200 reviews" "
Rating 8 - Good. 86 out of 200 reviews" "
Rating 6 - Okay. 30 out of 200 reviews" "
Rating 4 - Poor. 6 out of 200 reviews" "
Rating 2 - Terrible. 6 out of 200 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Behnam

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely breakfast
We really enjoyed this hotel. We took our twin baby boys on their first trip away and it was so easy. The 2 beds in the family room made it so effortless. The breakfast was fantastic, being vegetarian, breakfast can always be bland for us in hotels but the options were some of the best we’ve had and they tasted so fresh. We’ll be coming back, even if it’s just for the breakfast.
Stayed 2 nights in Oct 2020

8/10 Good

Angela

Liked: Cleanliness, staff & service, room comfort
Weekend away
Great views from this hotel, excellent food and the staff did a great job during Covid. The hotel is a bit difficult to find in the dark and could have a better sign post
Stayed 1 night in Oct 2020

10/10 Excellent

Duncan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in lovely location
We had a lovely stay. The staff were efficient and very friendly. The food was excellent and the room very comfortable. Location was superb. Would definitely recommend.
Stayed 3 nights in Oct 2020

10/10 Excellent

Verified traveler

Liked: Staff & service, amenities, property conditions & facilities
Stayed 3 nights in Oct 2020

8/10 Good

shirley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sea view room
The room was excellent best on premises very pleased
Stayed 4 nights in Oct 2020

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An amazing time
We had a lovely stay room lovely although sheet on bed was a big small so moved in the night which was uncomfortable at times Staff from the time we arrive until we left we’re lovely nothing was too much for them Food is of high quality Every meal we had we enjoyed Beautifully positioned watching the comings and going’s of the harbour
Stayed 4 nights in Oct 2020

10/10 Excellent

Andre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
andre and Lotties stay
We spent one night there Friday Saturday beautiful weather plenty of parking great view from our room and bar area
Stayed 1 night in Oct 2020

10/10 Excellent

Carole, Sandhurst . Kent

Liked: Cleanliness, staff & service
Felt safe and very comfortable ..food and stafff excellect ...room very clean and cleaned daily .lovely veiws perfect location ...garden lovely for coffee .etc...going agsin .early next year ..
Stayed 5 nights in Oct 2020

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent 5 star .
Excellent hotel ! Truly five star service. Friendly staff, lovely room and first class food ! Thank you for a pleasant stay.
Stayed 1 night in Oct 2020

8/10 Good

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable. Food excellent. Wonderful breakfast.
Stayed 1 night in Oct 2020

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020

10/10 Excellent

Maxine

Liked: Cleanliness, staff & service, room comfort
Good mid week break
Really friendly, helpful staff. Decor in need of a bit of TLC, but considering the present economic climate, this is not unexpected. Our room, which was double aspect, had the most beautiful views. The bathroom was large. The hotel was clean. Breakfast was very good. We used the bistro one evening and food was very tasty.
Stayed 2 nights in Sep 2020

10/10 Excellent

RICHARD

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020

8/10 Good

Susan

Liked: Staff & service, room comfort
Great views but bit dated
The hotel has great views but is a ten minute drive out of Poole which is not that obvious when booking. Service was great and the bar and restaurant offered great places to eat and relax. The room was spacious with brilliant views but it was a bit dusty and the curtains had definitely seen better days with some stains that looked like blood on them??? TV wasn’t working either which we weren’t told about. Great place for an overnight stay but shame there aren’t more walks on doorstep. After a long drive the last thing you want is to have to get in the car again for amenities. Very peaceful stop though and the views do make up for it.
Stayed 1 night in Sep 2020

8/10 Good

Taj

Liked: Cleanliness, staff & service, property conditions & facilities
They were very helpful to me , a disable . Staff very polite and friendly , plesant
Stayed 3 nights in Sep 2020

10/10 Excellent

M A

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
everything but service
Great location with wonderful views, seemed clean enough throughout the hotel. Staff were really struggling with the new table service rules brought in. Had to chase for a drink everytime we wanted another one, as did most of the other customers.Staff not looking to see empty glasses and being proactive. Also had dinner in the bar and after waiting an hour and a half from first ordering chased the staff who informed us the kitchen thought we had had our meal. Again none of the staff on duty thought to check themselves why 2 customers were sat waiting so long. Spoilt what was a really nice break as weather was amazing for us to sit and enjoy
Stayed 1 night in Sep 2020

10/10 Excellent

Verified traveler

Stayed 2 nights in Sep 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Sep 2020

8/10 Good

Ade, Atherstone

Liked: Cleanliness, staff & service
We were more impressed with this Hotel than many others we have stayed in. It was a very spacious room, well cleaned for us. We however did not witness any cleaning of communal areas during our stay. Breakfast was slow to arrive probably due to low staffing, however the staff were friendly and the Breakfast was very nice. Overall a good Hotel which we would choose to stay in again.
Stayed 2 nights in Sep 2020

6/10 Okay

Stevie, Oxford

Liked: Cleanliness, staff & service, amenities
Excellent position on Marina but property is tired although I believe there is planning for redevelopment of the site in the future which would explain the condition of the property. For a stay with a dog perfectly acceptable accommodation.
Stayed 2 nights in Sep 2020

8/10 Good

Sue

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short stay.
Our two night stay at Salterns was most enjoyable,the rooms were comfortable and clean with all the amenities we needed.Noise carried a little bit,but that's due to the floorboards and the building structure. The position is good and close to many places of interest. Thanks everyone on the staff.....we would come again,may l add it was also very Covid aware and we'll organized.
Stayed 2 nights in Sep 2020

8/10 Good

Matthew

Liked: Cleanliness, room comfort
Pleasant
Stayed for one night it was pleasant and the room was clean and comfortable and they very kindly upgraded us to a sea view room. We arrived at 1.30p.m and it was raining and we couldn’t check in until 2pm so as not much to do on a rainy day in area had to sit outside in car and wait for check in. Bar staff were friendly but other staff a bit formal in other areas.
Stayed 1 night in Sep 2020

10/10 Excellent

vivien

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place to stay.
The room was large and had good sea views. The evening meal and breakfast was excellent. The staff were polite and helpful. Not far from Sandbanks but quieter.
Stayed 1 night in Sep 2020

8/10 Good

Jacqui

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
needs TLC
Comfortable room, very dated could do with some TLC looked as though the place needed a good clean, especially the dining room floor.
Stayed 1 night in Sep 2020

2/10 Terrible

Rae, Herts

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in a perfect location with wonderful views across the harbour.. But beware of the infestation of flies.. We had too move rooms from 202 because of flies in the room. No applogies or recompense!!!!
Stayed 1 night in Aug 2020