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Poole Quay Hotel

3.0 star property

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Photo gallery for Poole Quay Hotel

2 bars/lounges, pub
View from property
Breakfast, lunch and dinner served
Reception
Standard Double Room, Harbor View | Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Reviews

7.6 out of 10
Good

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant
  • Business services

Explore the area

View in a map
The Quay Poole Dorset, Poole, ENG, BH151HD
  • Place, Poole Harbour
    ‪2 min walk‬
  • Place, Poole Quay
    ‪2 min walk‬
  • Place, Baiter Park
    ‪8 min walk‬
  • Airport, Bournemouth (BOH-Bournemouth Intl.)
    ‪29 min drive‬

Room options

View all photos for Standard Twin Room

Standard Twin Room | Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Standard Twin Room

  • 215 sq ft
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Standard Single Room

Standard Single Room | Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Standard Single Room

  • 161 sq ft
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Standard Double Room

Standard Double Room | Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Standard Double Room

  • 215 sq ft
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Double Room, Harbor View

Standard Double Room, Harbor View | Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Standard Double Room, Harbor View

8.0 out of 10
Very good
(4 reviews)
  • Harbor view
  • 215 sq ft
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Twin Room, 2 Twin Beds, Harbor View

Standard Twin Room, 2 Twin Beds, Harbor View | Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Standard Twin Room, 2 Twin Beds, Harbor View

10.0 out of 10
Exceptional
(1 review)
  • Harbor view
  • 215 sq ft
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

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About this property

Poole Quay Hotel

3-star Poole hotel steps from Poole Harbour
This smoke-free hotel features a restaurant, 2 bars/lounges, and a snack bar/deli. Self parking is free. Additionally, WiFi in public areas, 24-hour room service, and a business center are onsite.
Poole Quay Hotel offers 70 accommodations with complimentary bottled water and hair dryers. Cable television is provided. Bathrooms include shower/tub combinations and complimentary toiletries.

This Poole hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a restaurant and a snack bar/deli. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. This 3-star property offers access to a business center and a meeting room.

Public areas are equipped with wireless Internet access (surcharge). Event facilities measuring 990 square feet (92 square meters) include conference space. This business-friendly hotel also offers a terrace, a garden, and a picnic area. Onsite self parking is complimentary.

Poole Quay Hotel is a smoke-free property.

Full breakfasts are available for a surcharge between 7:30 AM and 10:30 AM on weekends.
Harbour View Restaurant - Overlooking the ocean, this restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Anchor Bar - Overlooking the ocean, this pub serves lunch and dinner. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: WiFi (surcharge)

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Weekend full breakfast available 7:30 AM to 10:30 AM for a fee: GBP 12 for adults and GBP 6 for children
  • 2 bars/lounges
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Anchor Bar
  • Harbour View Restaurant

Things to do

  • 18-hole adjacent golf course

Family friendly

  • In-room crib
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Travel crib

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 990 square feet of conference space
  • Business center
  • Meeting room

Outdoors

  • Garden
  • In a national park
  • On the bay
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 40-inch TV with cable channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Tea bags/instant coffee

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: GBP 10

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 15 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 30.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 12 for adults and GBP 6 for children
  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: GBP 10 (subject to availability)
  • Rollaway bed fee: GBP 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Poole Thistle
Thistle Hotel Poole
Thistle Poole
Poole Thistle Hotel
Thistle Poole Dorset
Thistle Poole Hotel Poole
Thistle Poole Hotel
Thistle Hotel
Thistle Poole
Poole Quay Hotel Hotel
Poole Quay Hotel Poole
Poole Quay Hotel Hotel Poole

Poole Quay Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 180 out of 720 reviews
Rating 8 - Good. 315 out of 720 reviews
Rating 6 - Okay. 125 out of 720 reviews
Rating 4 - Poor. 66 out of 720 reviews
Rating 2 - Terrible. 34 out of 720 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Oltea

Liked: Cleanliness, amenities, property conditions & facilities
Absolutely beautiful hotel and surroundings.
Stayed 1 night in Jul 2022
Verified

8/10 Good

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very nice stay , all staff very friendly : breakfast very good
Stayed 1 night in May 2023
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, good location, good quality of food at breakfast, clean and comfortable room.
Stayed 2 nights in Feb 2023
Verified

8/10 Good

Adrian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleasant stay and staff were more than friendly and helpful
Stayed 1 night in Feb 2024
Verified

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyable stay, lovely room/view, friendly staff, enjoyed the dinner and breakfast
Stayed 1 night in Aug 2022
Verified

8/10 Good

Denise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel

Brilliant stay friendly staff good location
Stayed 1 night in Aug 2023
Verified

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect place to stay close to everything
Stayed 1 night in Dec 2023
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value hotel
Stayed 1 night in Nov 2023
Verified

10/10 Excellent

Jackie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel

Great location huge bed lovely view from restaurant
Stayed 1 night in Feb 2023
Verified

8/10 Good

Nazanin

Liked: Cleanliness, staff & service, amenities
Nice hotel
Stayed 3 nights in Aug 2023
Verified

10/10 Excellent

shivakumar

Liked: Cleanliness, staff & service, property conditions & facilities
Located close to the harbour with shops and restaurants nearby.
Stayed 1 night in Jun 2023
Verified

8/10 Good

Linda

Liked: Cleanliness, staff & service
Excellent location
Stayed 3 nights in Oct 2022
Verified

8/10 Good

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay.

Always a good stay and the staff are friendly The menu is limited but the food was really good. Best of all it’s dog friendly
Stayed 2 nights in Jan 2023
Verified

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cant wait to go back

Hotel was perfect for us location harbour view comfy bed good breakfast what more do you need
Stayed 2 nights in Aug 2022
Verified

8/10 Good

Rubi

Liked: Staff & service, property conditions & facilities, room comfort
Good location
Stayed 1 night in Aug 2023
Verified

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Great base for our visit to Brownsea island. Staff were friendly and efficient. Food was excellent.
Stayed 1 night in Sep 2023
Verified

8/10 Good

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

July stay one night

Great location right on the quay. Room was nice and bed comfortable. Would stay here again
Stayed 1 night in Jul 2022
Verified

8/10 Good

Mindy

Liked: Cleanliness, staff & service, amenities
Close to restaurants and shopping. The staff were very approachable and helpful.
Stayed 1 night in Sep 2023
Verified

10/10 Excellent

Frederick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

All round excellent

Lovely hotel Friendly staff Great location Comfortable room
Stayed 1 night in Nov 2022
Verified

10/10 Excellent

Vicki

Liked: Cleanliness, property conditions & facilities, room comfort
Enjoyed this hotel. Location in the heart of Poole made it easy to walk to stores and restaurants. Front desk staff was accommodating.
Stayed 1 night in Oct 2022
Verified

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Poole quay stay.

Upon arrival we received a friendly welcome and check in was fast. Clean room and a great location.
Stayed 1 night in Nov 2023
Verified

8/10 Good

Liz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly helpful staff. A great location for Poole harbour!
Stayed 1 night in Sep 2023
Verified

8/10 Good

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities
The location to everything was fab
Stayed 2 nights in Jul 2022
Verified

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel and location fantastic views of harbour plenty of places to eat friendly and helpful staff good car parking whats not to like i am a regular visitor clean comfortable lovely dining room and bar with views of harbour brownsea island lots going on i love it
Stayed 1 night in Oct 2023
Verified

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, amenities
Great reception staff. Plentiful parking, great views over harbour. Hotel slightly dated but clean, good size room & powerful shower.
Stayed 1 night in Sep 2023