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Aparthotel

Altoprado Popayán

3.5 star property

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Photo gallery for Altoprado Popayán

Mini-refrigerator
Exterior detail
Hallway
Premium Studio Suite | Television
Full-size fridge, microwave, stovetop, cookware/dishes/utensils

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Washer
  • Kitchen
  • Pet friendly
  • Parking included
  • Housekeeping
  • Free WiFi
$38
Sep 9 - Sep 10

Explore the area

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#10 Cra. 7, Popayán, Cauca, 190002
  • Humilladero Bridge
    ‪8 min walk‬
  • University of Cauca
    ‪15 min walk‬
  • Caldas Park
    ‪15 min walk‬
  • Popayan (PPN-Guillermo Leon Valencia)
    ‪10 min walk‬

Room options

View all photos for Premium Studio Suite

Premium Studio Suite | 1 bedroom, premium bedding, pillowtop beds, individually decorated

Premium Studio Suite

  • 377 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Superior Studio Suite

Superior Studio Suite | 1 bedroom, premium bedding, pillowtop beds, individually decorated

Superior Studio Suite

  • 344 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Standard Studio Suite

1 bedroom, premium bedding, pillowtop beds, individually decorated

Standard Studio Suite

  • 323 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed and 1 Twin Sofa Bed

Similar properties

Reception

Hotel Linaje Real Popayan

  • Free WiFi
  • Laundry
  • Housekeeping
  • 24/7 front desk
Hotel Linaje Real Popayan

About this property

Altoprado Popayán

3.5-star Popayán aparthotel walkable to Humilladero Bridge
This smoke-free aparthotel features a meeting room, concierge services, and dry cleaning. Free WiFi in public areas and free self parking are also provided. Other amenities include laundry facilities, express check-out, and tour/ticket assistance. Each apartment provides free WiFi and free wired Internet, a Smart TV with digital channels, and a kitchenette with a refrigerator, a stovetop, and a microwave. Comforts include a pillowtop bed and premium bedding, and also available are a washing machine and a TV.
Altoprado Popayán offers 8 accommodations, which are accessible via exterior corridors. These individually decorated and furnished accommodations include desks. Pillowtop beds feature premium bedding. Accommodations at this 3.5-star aparthotel have kitchenettes with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers with rainfall showerheads, and bidets.

Guests can surf the web using the complimentary wired and wireless Internet access. 50-inch Smart televisions come with premium digital channels and Netflix. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Altoprado Popayán features gift shops/newsstands, tour/ticket assistance, and concierge services. Wireless Internet access is complimentary. This hot springs aparthotel also offers laundry facilities, dry cleaning/laundry services, and a convenience store. Limited complimentary onsite parking is available on a first-come, first-served basis.

Altoprado Popayán is a smoke-free property.

Property amenities

Internet

  • Available in the apartment: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Family friendly

  • Children stay free (see details)

Kitchenette

  • Cleaning supplies
  • Cookware, dishware, and utensils
  • Freezer
  • Full-sized refrigerator/freezer
  • Microwave
  • Stovetop

Bedrooms

  • Bedroom
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bidet
  • Rainfall showerhead
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch smart TV with premium digital channels
  • Netflix
  • Streaming services

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities
  • Washing machine

Work spaces

  • Laptop workspace
  • Meeting room

Pets

  • Pet friendly
  • Fee: COP 35,000 per pet per night
  • Service animals exempt from fees

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Smoking not allowed

Services and conveniences

  • Concierge services
  • Gift shop/newsstand
  • Grocery/convenience store
  • Guidebooks
  • Housekeeping (daily)
  • Luggage storage
  • Porter/bellhop
  • Restaurant dining guides
  • Tour and ticket assistance
  • Virtual front desk

Location highlights

  • In a shopping district
  • Near a health/beauty spa
  • Near the airport
  • Near the boardwalk/promenade

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 8 units
  • Access via exterior corridors
  • Individual decor
  • Individual furnishings
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:30 PM
Early check-in subject to availability
Late check-in fee for check-in between 1:00 PM and 5:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code; access will be through a private entrance
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
A virtual front desk provides assistance to guests

Check-out instructions

The host requires you complete the following before checking out:
Gather used towels

Access methods

Access code, private entrance

Pets

Pets allowed for an extra charge of COP 35000 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: COP 35000 per pet, per night
  • Service animals are exempt from fees
  • Late check-in fee for check-in between 1:00 PM and 5:00 PM
  • Late check-out is available for a fee (subject to availability)
  • Housekeeping is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Long-term renters welcome
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Property Registration Number 14287

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Only registered guests are allowed in the guestrooms

Property is also known as

ALTOPRADO POPAYAN
Altoprado Popayán Popayán
Altoprado Popayán Aparthotel
Altoprado Popayán Aparthotel Popayán

Altoprado Popayán Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 14 out of 23 reviews
Rating 8 - Good. 5 out of 23 reviews
Rating 6 - Okay. 1 out of 23 reviews
Rating 4 - Poor. 0 out of 23 reviews
Rating 2 - Terrible. 2 out of 23 reviews

9.6/10

Cleanliness

8.0/10

Staff & service

9.0/10

Amenities

10/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

2/10 Terrible

kleber, Davie

We have to go to another hotel couse we went there and no body answered the door and fone we called and called and nothing so we have to pay more than we espected.
Stayed 1 night in Nov 2023

8/10 Good

Dustin

Liked: Cleanliness, room comfort
Good hotel… no onsite checking. All done via whatsapp so very inconvenient
Stayed 5 nights in Jun 2022

8/10 Good

Juan

Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, amenities, property conditions & facilities
The apartment was in nice and clean condition and cleaning services was daily and satisfactory. The location was close to restaurants and bars within walking distance. Over all it was a good experience.
Stayed 9 nights in Jun 2021

10/10 Excellent

Juan David

Liked: Cleanliness, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Jahir

Business traveler
Liked: Cleanliness, room comfort

Buen alojamiento

Es un muy buen concepto en el cual se siente como en casa y no en un hotel. La comunicación si se podría manejar mejor dado que no hay recepción y todo se maneja por Chat, pero en términos generales me gustó mucho y volvería. Muy bien ubicado.
Stayed 1 night in Nov 2024

10/10 Excellent

Juan Manuel

Liked: Cleanliness, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Julian

Liked: Cleanliness, room comfort

Muy buena opción de alojamiento

Muy buena opción de alojamiento. Al precio mostrado hay que agregarle impuestos (IVA). Se escuchan las voces de los vecinos cuando hablan duro en el pasillo o en sus habitaciones. Sin embargo es muy cómodo. Entraron a hacer aseo, cosa que nos sorprendió gratamente.
Stayed 2 nights in Jun 2024

10/10 Excellent

CARLOS

Liked: Cleanliness, room comfort
Muy bien su ubicacion. Cómoda, amplia. Pueden mejorar la comunicación
Stayed 3 nights in May 2024

8/10 Good

Hugo

Liked: Cleanliness
Stayed 1 night in Feb 2024

10/10 Excellent

Karen

Liked: Cleanliness, room comfort
Stayed 1 night in Dec 2023

8/10 Good

Andres F

Traveled with family
Liked: Room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

Jose David

Liked: Cleanliness, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Natalia

Liked: Cleanliness, room comfort
Limpio, organizado, cerca restaurantes, facil llegar, el ingreso y salida faciles, parqueadero muy pequeño pero pudimos guardar los carros
Stayed 1 night in Dec 2023

2/10 Terrible

Mayra Alejandra

Stayed 2 nights in Dec 2023

8/10 Good

andres h

Stayed 1 night in Mar 2023

10/10 Excellent

JULIAN D

Liked: Cleanliness, room comfort
Excelente atención, el lugar muy confortable y aseado, cuenta con buena ubicación. Perfecto para hacer viajes express.
Stayed 3 nights in Mar 2023

10/10 Excellent

Edilson

Traveled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Dec 2022

10/10 Excellent

Ariel

Liked: Cleanliness, room comfort
Stayed 1 night in Dec 2020

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Adresse à Retenir

Encore une bonne adresse. Immeuble neuf, chambre très spacieuse et bien équipé. Kitchenette dans toutes les chambres et Bonus! Lave linge dans certaines chambres. Merci Felipe et Carlos pour l'accueil. Plusieurs bons restaurants à 50m de l'hotel. Pas loin de la gare routière.
Stayed 3 nights in Jan 2020

6/10 Okay

Maria Camila

Liked: Cleanliness, property conditions & facilities, room comfort
Todo muy bien pero al llegar no teníamos nuestra reserva y se demoraron en entregarnos las habitaciones. Además decía que el desayuno estaba incluido y cuando bajamos a desayunar nos dijeron que la señora del desayuno no había ido ese día. El sitio es bonito, todo nuevo, pero les falta organizarse y mejorar el servicio y los detalles.
Stayed 1 night in Oct 2019