3-star Popayán hotel steps from Humilladero Bridge
Along with a restaurant, this hotel has 3 bars/lounges and a coffee shop/cafe. A manager's reception is free. Additionally, coffee/tea in a common area, a microwave in a common area, and a refrigerator in a common area are onsite.
Hotel La Herreria Colonial offers 16 accommodations with safes and complimentary weekday newspapers. Beds feature premium bedding. LCD televisions come with cable channels. Bathrooms include showers and complimentary toiletries. Rollaway/extra beds (surcharge) are also available. Housekeeping is provided daily.
Dining options at the hotel include a restaurant and a coffee shop/cafe. Guests can unwind with a drink at one of the hotel's 3 bars/lounges. A complimentary manager's reception is offered each day.
This Colonial hotel also offers a terrace, multilingual staff, and tour/ticket assistance.
Hotel La Herreria Colonial has designated areas for smoking.
A complimentary manager's reception is offered each day.
Hotel La Herreria Colonial has a restaurant on site.
24-hour room service is available.
Languages
English, Spanish
Property amenities
Internet
Available in all rooms: WiFi
Available in some public areas: WiFi
Parking and transportation
Offsite parking available from 8:00 PM to 6:00 AM (COP 12,000 per night)
Onsite parking includes off-street options
Food and drink
3 bars/lounges
A coffee shop/cafe
A restaurant
Coffee and tea in common areas
Free daily manager's reception
Family friendly
Grocery/convenience store
Laundry facilities
Rollaway/extra bed (surcharge)
Soundproofed rooms
Conveniences
24-hour front desk
Free newspapers in lobby
Grocery/convenience store
Laundry facilities
Luggage storage
Safe at front desk
Shared microwave
Shared refrigerator
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Proposal/romance packages
Tour and ticket assistance
Outdoors
Garden
Terrace
Accessibility
Area rugs in public areas
Tile flooring in public areas
More
3 floors
Built in 1900
Colonial architecture
Designated smoking areas
Reception hall
Room amenities
Bedroom
Premium bedding
Rollaway/extra bed (surcharge)
Bathroom
Free toiletries
Private bathroom
Shower
Towels provided
Entertainment
LCD TV with cable channels
Food and drink
24-hour room service
More
Desk
Free weekday newspapers
Iron/ironing board
Safe
Soundproofed rooms
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 18
Check-out
Check-out before 1 PM
Contactless check-out available
Express check-out available
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
3 children, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for COP 50000 per night
Cribs (infant beds) are not available
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).
We have included all charges provided to us by the property.
Optional extras
Nearby parking fee: COP 12000 per night (3 ft away; open 8:00 PM to 6:00 AM)
Rollaway bed fee: COP 50000 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards, and cash
Cashless transactions are available
We should mention
If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Only registered guests are allowed in the guestrooms
Property is also known as
Herreria Colonial Popayan
Hotel MS La Herrería Popayan
MS La Herrería
MS La Herrería Popayan
Hotel MS Herrería Confort Popayan
Hotel MS Herrería Confort
MS Herrería Confort Popayan
MS Herrería Confort
La Herreria Colonial Popayan
Hotel La Herreria Colonial Hotel
Hotel La Herreria Colonial Popayán
Hotel La Herreria Colonial Hotel Popayán
Hotel La Herreria Colonial Reviews
Reviews
7.2
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 14 out of 58 reviews" "
10 - Excellent
14
Rating 8 - Good. 19 out of 58 reviews" "
8 - Good
19
Rating 6 - Okay. 14 out of 58 reviews" "
6 - Okay
14
Rating 4 - Poor. 8 out of 58 reviews" "
4 - Poor
8
Rating 2 - Terrible. 3 out of 58 reviews" "
2 - Terrible
3
7.8/10
Cleanliness
7.8/10
Staff & service
8.0/10
Amenities
6.8/10
Property conditions & facilities
7.2/10
Eco-friendliness
Reviews
6/10 Okay
Juan Carlos
Business traveler
Nov 3, 2022
Liked: Staff & service
Great staff super friendly and helpful.
Regular quality of the facilities.
Terrible internet.
A fair low cost option but there are better choices in Popayan.
I was trying to go to sleep when 2 drunk guys in the room next to me started arguing and hitting things. The phone in my room did not work and the WiFi did not reach my room so I had no way to call for help. The men were screaming and arguing for an hour while I packed my stuff in the dark as I was so scared. The police finally arrived so I went to the lobby but the receptionist said there were no other rooms available in the hotel. The police did not kick the men out of the hotel and I did not feel comfortable staying there. The receptionist was a jerk and would not help me find another hotel as I think he was scared about losing his job. I called Orbitz and the representative was very helpful as always. She called the hotel and then helped me locate one which had rooms. I took an Uber and stayed in another hotel where I felt safe so I really appreciate Orbitz. However, Orbitz should not advertise this hotel anymore as I don’t know if I will receive my money back. Thanks Orbitz for always having great customer service available.
Mattress was too hard and hot water was not working
Arturo
Stayed 3 nights in Jan 2018
10/10 Excellent
Juana
Jan 25, 2017
Liked: Cleanliness, staff & service
Cute but some staff need training
Everything went well except for checkout- they wanted to charge me over 25% more for taxes, when no one ever mentioned taxes not being included in the reservation price. Both the website and the hotel need to be clear about this BEFORE checkout. All other staff members were incredibly nice and helpful- we even had a nurse/receptionist help us out!
Juana
6/10 Okay
HELEN
Jan 11, 2017
Adequate and cheap
Inexpensive, but adequate. Great deal.
HELEN
4/10 Poor
Verified traveler
Aug 26, 2016
Disliked: Room comfort
See above room description. This is not a place I would recommend.
Verified traveler
6/10 Okay
Thomas
Jun 18, 2016
Liked: Cleanliness, staff & service
Loud and bright rooms
Great location, nice simple breakfast and really helpful staff. However our room was very loud (could hear every movement and conversation in the lobby) and not all the windows in our room had curtains so was really bright. Not the greatest place to try and get any sleep.
Thomas
10/10 Excellent
Verified traveler
Feb 6, 2016
Liked: Cleanliness, staff & service, room comfort
Confortable
Staff very helpful ,Nice hotel well situated Closed to restaurant and park central. Ask for a room with outside window or balcony.
We stay only 2 nights but was great, we rest a lot, comfortable bed y very nice hot water and the best thing of all, wifi always available at hotel, the last day we went to see the town and they let us leave our backpacks there without extra cost, deffinitelly I recomend this hotel and I will stay again there
The staff was very nice and the service was really good. They gave us very good information about the neighborhood.
Me
6/10 Okay
Waykoh, Calgary
Jan 3, 2015
Liked: Cleanliness
good value
This hotel is located within the historic center, mattresses are a bit hard as per standard in Colombia, service is helpful, walk up the hill, down the hill there is nothing to see as you will be leaving the historic centre. Overall this hotel gives good value for a very reasonable price
We are on a motorcycle trip through Central and South America. We just needed a quick overnight stay with a secure place to store the bikes. For just a place to sleep the hotel was good enough and very friendly...and the price was right.
The hotel was not too much good, the room was bit dirty, the bed was hard like a rock, and had old sheets. They asked me to leave before 11 am because they needed the room because of a group of people were going to check in the hotel that morning.
Un lugar muy excelente para hospedarse en Popayán. Nos recibió una señora súper atenta y nos ayudó con todo durante nuestra estadía. Muy buena ubicación y instalaciones. ¡Servicio y atención excelente!