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My Pond Hotel

3.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for My Pond Hotel

Outdoor pool, sun loungers
Family Room | In-room safe, desk, free WiFi, bed sheets
Executive Suite | In-room safe, desk, free WiFi, bed sheets
Front of property - evening/night
Outdoor banquet area

Reviews

8.4 out of 10

Very good

Popular amenities

  • 24/7 front desk
  • Bar
  • Pool
  • Room service
  • Breakfast available
  • Housekeeping

Explore the area

Map
33 Van Der Riet Street, Port Alfred, Eastern Cape, 6170
  • Great Fish Point Lighthouse
    4 min walk
  • Kwena Golf
    4 min walk
  • Ocean Basket
    1 min walk
  • Graze By The River
    3 min walk

Room options

View all photos for Classic Twin Room

Classic Twin Room | In-room safe, desk, free WiFi, bed sheets

Classic Twin Room

  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Suite, Balcony, River View (Twin)

Suite, Balcony, River View (Twin) | In-room safe, desk, free WiFi, bed sheets

Suite, Balcony, River View (Twin)

  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Superior Suite

Superior Suite | In-room safe, desk, free WiFi, bed sheets

Superior Suite

  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Double Room

Classic Double Room | In-room safe, desk, free WiFi, bed sheets

Classic Double Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Quadruple Room

Family Quadruple Room | In-room safe, desk, free WiFi, bed sheets

Family Quadruple Room

  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Suite (Twin)

Suite (Twin) | Bathroom | Shower, free toiletries, hair dryer, towels

Suite (Twin)

  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Executive Suite

Executive Suite | In-room safe, desk, free WiFi, bed sheets

Executive Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, 2 Bedrooms

Family Room, 2 Bedrooms | In-room safe, desk, free WiFi, bed sheets

Family Room, 2 Bedrooms

  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Family Room

Family Room | Bathroom | Shower, free toiletries, hair dryer, towels

Family Room

  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

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About this property

My Pond Hotel

3.5-star Port Alfred hotel with restaurant
Along with an outdoor pool, this smoke-free hotel has a restaurant and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a conference center, dry cleaning, and laundry facilities.
My Pond Hotel offers 27 air-conditioned accommodations with safes and complimentary newspapers. 43-inch flat-screen televisions come with satellite channels. Refrigerators and coffee/tea makers are provided. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an outdoor pool.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. This business-friendly hotel also offers an outdoor pool, a terrace, and multilingual staff. Onsite uncovered self parking is complimentary.

My Pond Hotel is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Lily - Overlooking the garden, this restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner.
Lily - Overlooking the garden, this bar serves breakfast, lunch, and dinner. A children's menu is available. Open daily.
Room service (during limited hours) is available.

Languages

Afrikaans, Dutch, English, Xhosa

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: ZAR 160 for adults and ZAR 80 for children
  • A bar/lounge
  • A restaurant
  • Couples/private dining

Restaurants on site

  • Lily
  • Lily

Things to do

  • Outdoor pool

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Turndown service

Business services

  • Conference center
  • Meeting rooms

Outdoors

  • Garden
  • On a river
  • Outdoor furniture
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Elevator (39 inch wide door)
  • Smooth flooring in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk (20 inches high)
  • Wheelchair-accessible restaurant

More

  • 2 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Eco-friendly cleaning products used
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reusable cups
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Meal delivery service
  • Refrigerator

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately ZAR 160 for adults and ZAR 80 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
A car is not required for transportation to and from this property

Property is also known as

My Pond Hotel Port Alfred
My Pond Port Alfred
My Pond Hotel Hotel
My Pond Hotel Port Alfred
My Pond Hotel Hotel Port Alfred

My Pond Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 23 out of 46 reviews" "
Rating 8 - Good. 16 out of 46 reviews" "
Rating 6 - Okay. 1 out of 46 reviews" "
Rating 4 - Poor. 2 out of 46 reviews" "
Rating 2 - Terrible. 4 out of 46 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

7.4/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Christiane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

8/10 Good

Michael, Dublin

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jun 2024

2/10 Terrible

Karen

Stayed 2 nights in Oct 2023

8/10 Good

mark

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel right on the river.
Absolutely beautiful hotel. The breakfast included was amazing. friendly staff, beautiful pool, spacious and clean rooms. I will definitely stay here again. It was absolutely lovely and safe.
Stayed 4 nights in Mar 2023

10/10 Excellent

Grahame

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023

10/10 Excellent

Carl

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel close to the Main Street
Stayed 1 night in Nov 2022

10/10 Excellent

Terena

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel
Fantastic hotel with fantastic service
Stayed 1 night in Jul 2022

10/10 Excellent

Hussein

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel with great value for money
Stayed here for the third time, so it must be good :) Best value-for-money in the town in my opinion. Food was good and rooms were excellent.
Stayed 3 nights in Jun 2022

8/10 Good

Rushmilla

Traveled with family
Liked: Cleanliness, room comfort
Comfortable, clean and breakfast staff are amazing... Maintenence required in the room i stayed in.. However, overall, I would return
Stayed 2 nights in Apr 2022

10/10 Excellent

Bulelwa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Excellent
Stayed 2 nights in Jul 2021

10/10 Excellent

Stuart

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Purified water in each ropm
The only comment I can make is that apparently the water in the rooms is not fit for consumption. Why supply bottled water? This is a costly exercise. If the hotel was to put an RO filtration kit in each room with a filter change every 24 months, there would be no problems. These kits would pay for themselves over and over again. Worth a thought???
Stayed 1 night in Jun 2021

6/10 Okay

Shakiera

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020

4/10 Poor

Cuma Khonjiwe

Stayed 1 night in Aug 2020

8/10 Good

Xabiso

Stayed 1 night in Dec 2019

8/10 Good

Zoleka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities
Stayed 2 nights in Aug 2019

4/10 Poor

Verified traveler

Liked: Cleanliness
Disliked: Room comfort
Friendly trainee staff...small rooms
Surrounds on the river side of hotel are pleasant. Unfortunately we were told when there was no hot water that it would only be fixed the following day, with no management on site. The standard room has a double bed size only with no extra length. Staff are predominantly trainees at hotel but are friendly. Very small pool area with partial sun during the day. All not what one expects from a 4 or so star hotel spending good money.
Stayed 1 night in Aug 2019

10/10 Excellent

Hussein

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing river views and bargain prices
The hotel still looks new after a few years of being around; rooms have a modern styling and the typical amenities; all the staff were very helpful; the hotel has one of the best river views I have seen, so I always had breakfast outside on the river bank; breakfast was excellent - it was not lavish but each item was done well; the price I paid for the room made this a bargain; Wifi worked fine - I wasn't expecting to stream video in Port Alfred anyway so when that did not always work, i was not bothered; have been here before and will stay here again!
Stayed 3 nights in Jul 2019

10/10 Excellent

Nobukhosi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
complement
The staff were friendly and very welcoming, when we wanted to be assisted with anything they were always willing to assist. But their menu was not easy to understand and we felt like it was limited or not user friendly
Stayed 2 nights in May 2019

8/10 Good

JURIE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A place for more than one stay
Great stay at a very good hotel. food was fantastic. service friendly and very good. only neg. was the noise level at night in out room coming from the street mainly the car guards. will next time ask for a room facing the river.
Stayed 3 nights in Feb 2019

8/10 Good

Milile

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
exellent
I enjoyed staying there
Stayed 2 nights in Dec 2018

8/10 Good

Nokuphila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2019

10/10 Excellent

Asanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Stayed 1 night in Dec 2018

8/10 Good

Kevin, Cape Town, za

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is on the river and the restaurant has a nice view. The rooms had a bit of a smell like it’s been standing empty.
Stayed 1 night in Dec 2018