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Crystal Inn

2.5 star property

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Photo gallery for Crystal Inn

Deluxe Double Room | Premium bedding, down comforters, desk, laptop workspace
Exterior
Free daily continental breakfast
Lobby
Classic Studio Suite | Living area | 43-inch TV with cable channels

Reviews

7.4 out of 10
Good

Popular amenities

  • Breakfast included
  • Free WiFi
  • Air conditioning
  • Business services
  • Laundry
$70
includes taxes & fees
Jan 4 - Jan 5, 2026

Explore the area

View in a map
2015 TX-73, Port Arthur, TX, 77640
  • Place, London Bridge Park
    ‪6 min drive‬
  • Place, Our Lady of Guadalupe Shrine
    ‪7 min drive‬
  • Place, Central Mall
    ‪8 min drive‬
  • Airport, Beaumont, TX (BPT-Southeast Texas Regional)
    ‪10 min drive‬

Room options

View all photos for Comfort Single Room

Premium bedding, down comforters, desk, laptop workspace

Comfort Single Room

8.0 out of 10
Very good
(35 reviews)
  • 270 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room

Deluxe Double Room | Premium bedding, down comforters, desk, laptop workspace

Deluxe Double Room

  • 270 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Studio Suite

Premium bedding, down comforters, desk, laptop workspace

Classic Studio Suite

8.6 out of 10
Excellent
(13 reviews)
  • 280 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

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About this property

Crystal Inn

Port Arthur hotel with free breakfast
Laundry facilities, a 24-hour front desk, and free breakfast are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Change of towels is available on request.
Crystal Inn offers 80 air-conditioned accommodations with complimentary toiletries. Beds feature down comforters and premium bedding. A pillow menu is available. Televisions come with premium cable channels.

Bathrooms include shower/tub combinations. This Port Arthur hotel provides complimentary wireless Internet access, with a speed of 500+ Mbps (good for 6+ people or 10+ devices). Housekeeping is offered daily and change of towels can be requested.

A complimentary breakfast is offered each morning. Wireless Internet access is complimentary. This business-friendly hotel also offers laundry facilities and an elevator. Onsite self parking is complimentary.

Crystal Inn is a smoke-free property.

A complimentary continental breakfast is served each morning between 5:00 AM and 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 5:00 AM to 9:00 AM

Family friendly

  • In-room microwave
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Change of towels on request
  • Housekeeping (daily)

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Elevator
  • Grab bar in bathtub
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held showerhead
  • Height-adjustable showerhead
  • In-room roll-in shower
  • Low-height electrical outlets in bathroom
  • Phone accessibility kit
  • Portable bathtub seat
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • Smoking not allowed

Room amenities

Bedroom

  • Down comforter
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch TV with premium cable channels

Food and drink

  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 4:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

Property is also known as

Crystal inn Hotel
Crystal inn Port Arthur
Crystal inn Hotel Port Arthur

Crystal Inn Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 157 out of 405 reviews
Rating 8 - Good. 95 out of 405 reviews
Rating 6 - Okay. 55 out of 405 reviews
Rating 4 - Poor. 43 out of 405 reviews
Rating 2 - Terrible. 55 out of 405 reviews

7.6/10

Cleanliness

7.6/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

4/10 Poor

Teresa

Traveled with family
Disliked: Staff & service, room comfort
Customer service was not friendly
Stayed 1 night in Sep 2025

8/10 Good

Daniel

Stayed 4 nights in Sep 2025

6/10 Okay

david

Traveled with group
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, amenities
Waffle maker a cheap home one w no nonstick spray stuck right to the maker Not oj but orange drink Food there 5 to 9 am but other hotels dont even offer so the staff at least tries
Stayed 3 nights in Sep 2025

8/10 Good

Clayton

Traveling for fun

It was okay had to use the stairs elevator was out
Stayed 1 night in Sep 2025

2/10 Terrible

khalid

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

A Horrible Hotel

The room assigned to us does not have working key, the technician took 3 hours for opening the door for us, the toilet was not working, room was not clean-sheets and pillow needs to be changed, elevator was not working-we made 6 trips from 3rd floor to the cashier for help, there was not breakfast served in the morning-just a kettle with cold coffee.
Stayed 2 nights in Sep 2025

2/10 Terrible

Geraldine M

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
This was an awful experience! The closet had water damage with mold in it. In the bathroom water was coming from under the floor into the hallway and the toilet ran all night. Also ,the refrigerator leaked and ruined my food. The old adage ,”You get what you pay for!” I have truly learned my lesson
Stayed 2 nights in Aug 2025

6/10 Okay

Rigoberto

Business traveler, Traveled with partner
Clean room
Stayed 4 nights in Jul 2025

6/10 Okay

Rigoberto

Business traveler, Traveled with partner
Clean room
Stayed 4 nights in Jul 2025

6/10 Okay

Rigoberto

Business traveler, Traveled with partner
Clean room
Stayed 4 nights in Aug 2025

10/10 Excellent

Jessy

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super nice stay I highly recommend!
Stayed 1 night in Jul 2025

10/10 Excellent

Denicholas

Stayed 1 night in Jul 2025

10/10 Excellent

Denicholas

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great
Stayed 1 night in Aug 2025

8/10 Good

Charles, Navasota

Business traveler
Liked: Staff & service, amenities, property conditions & facilities
The front-desk staff are incredibly helpful and friendly. The housekeeping service is daily but they tend to miss a-lot with regards to cleaning the bathrooms and they do not resupply the bathrooms daily either. I bring my own towels to hotels and had to track them down through the Mgmt three separate times in two weeks and failed to get them prior to checking out the last week. they do offer breakfast but I never tried it. The tv have cable but you do not have access to the streaming services on them (if your room has a smart tv) and the wiring is hanging out from underneath the tvs on the walls. The rooms are ok but definitely "dated" two of the three beds I had were relatively comfortable and it is very quiet throughout the nights there. The AC is AMAZING for each room and will freeze you out if that's what you like. I will stay here when in the area for certain but I will not bring expensive "bath sheets" unless they're colored to avoid losing them to housekeeping again.
Stayed 3 nights in Aug 2025

10/10 Excellent

Andris

👌
Stayed 7 nights in May 2025

8/10 Good

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

4/10 Poor

Tuyen

Disliked: Cleanliness, staff & service, property conditions & facilities
The room is small and strong bleach smell.
Stayed 2 nights in Aug 2025

2/10 Terrible

Suhail

Disliked: Cleanliness, staff & service, property conditions & facilities
Unfriendly.
Stayed 4 nights in Aug 2025

4/10 Poor

Gregory

Stayed 3 nights in Aug 2025

2/10 Terrible

Lee

Disliked: Cleanliness, staff & service, property conditions & facilities
Nasty
Stayed 1 night in Aug 2025

2/10 Terrible

Judy

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don't stay here!

Place is filthy. Even when we told the lady at the front desk that the floors needed to be cleaned, she sat there and did nothing. By the next morning, it had still not been cleaned.We found hair on our towel, and the room had an awful swampy smell.
Stayed 4 nights in Jul 2025

6/10 Okay

Darrell

Disliked: Staff & service
Stayed 2 nights in Aug 2025

8/10 Good

JAMES

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great
Stayed 1 night in Aug 2025

2/10 Terrible

Esaú

Stayed 1 night in Jul 2025

8/10 Good

Verified traveler

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities

Worth it

Pretty good place to stay for the week for the moneys worth it’s got its flaws but none the less it was pretty good stay
Stayed 5 nights in Jul 2025

6/10 Okay

Kelsey

Liked: Cleanliness
Stayed 3 nights in Jul 2025