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Crystal Inn

2.5 star property

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Photo gallery for Crystal Inn

Deluxe Double Room | Premium bedding, down comforters, desk, laptop workspace
Reception
Free daily continental breakfast
Lobby
Exterior

Reviews

7.6 out of 10
Good

Popular amenities

  • Breakfast included
  • Housekeeping
  • Laundry
  • Free WiFi
  • 24/7 front desk
  • Parking included

Explore the area

Map
2015 TX-73, Port Arthur, TX, 77640
  • London Bridge Park
    ‪8 min drive‬
  • Medical Center of Southeast Texas
    ‪11 min drive‬
  • The Medical Center of Southeast Texas
    ‪11 min drive‬
  • Beaumont, TX (BPT-Southeast Texas Regional)
    ‪12 min drive‬

Room options

View all photos for Classic Studio Suite

Premium bedding, down comforters, desk, laptop workspace

Classic Studio Suite

  • 280 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double Room

Deluxe Double Room | Premium bedding, down comforters, desk, laptop workspace

Deluxe Double Room

  • 270 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Comfort Single Room

Comfort Single Room | Premium bedding, down comforters, desk, laptop workspace

Comfort Single Room

  • 270 sq ft
  • Sleeps 2
  • 1 Double Bed

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About this property

Crystal Inn

Port Arthur hotel with free breakfast
Laundry facilities, a 24-hour front desk, and free breakfast are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Change of towels is available on request.
Crystal Inn offers 80 air-conditioned accommodations with complimentary toiletries. Beds feature down comforters and premium bedding. A pillow menu is available. Televisions come with premium cable channels.

Bathrooms include shower/tub combinations. This Port Arthur hotel provides complimentary wireless Internet access, with a speed of 500+ Mbps (good for 6+ people or 10+ devices). Housekeeping is offered daily and change of towels can be requested.

A complimentary breakfast is offered each morning. Wireless Internet access is complimentary. This business-friendly hotel also offers laundry facilities and an elevator. Onsite self parking is complimentary.

Crystal Inn is a smoke-free property.

A complimentary continental breakfast is served each morning between 5:00 AM and 9:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 5:00 AM to 9:00 AM

Family friendly

  • In-room microwave
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Change of towels on request
  • Housekeeping (daily)

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Elevator
  • Grab bar in bathtub
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held showerhead
  • Height-adjustable showerhead
  • In-room roll-in shower
  • Low-height electrical outlets in bathroom
  • Phone accessibility kit
  • Portable bathtub seat
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch TV with premium cable channels

Food and drink

  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Laptop workspace

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 3:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

Property is also known as

Crystal inn Hotel
Crystal inn Port Arthur
Crystal inn Hotel Port Arthur

Crystal Inn Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 118 out of 281 reviews
Rating 8 - Good. 67 out of 281 reviews
Rating 6 - Okay. 35 out of 281 reviews
Rating 4 - Poor. 25 out of 281 reviews
Rating 2 - Terrible. 36 out of 281 reviews

7.6/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Otto

Business traveler
TV was not working and there was no toilet paper.
Stayed 4 nights in Feb 2025

10/10 Excellent

Henry

Liked: Cleanliness, staff & service, property conditions & facilities
Everything
Stayed 3 nights in Feb 2025

10/10 Excellent

Henry

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Perfect
Stayed 4 nights in Feb 2025

2/10 Terrible

Kendall

Stayed 1 night in Feb 2025

2/10 Terrible

Aniya

Disliked: Cleanliness, staff & service, property conditions & facilities
I do not recommend this hotel it was disgusting and they had bugs in the bed ! Stains all over the cover they moved to another room the bath water was slimy
Stayed 2 nights in Feb 2025

10/10 Excellent

Aram

Stayed 7 nights in Feb 2025

8/10 Good

Henry

Liked: Amenities
Great
Stayed 4 nights in Feb 2025

2/10 Terrible

Isbel

Stayed 3 nights in Jan 2025

6/10 Okay

Quindarrow

Traveled with family
Liked: Staff & service
Stayed 3 nights in Dec 2024

6/10 Okay

John

Traveled with family
Disliked: Cleanliness
Stayed 5 nights in Feb 2025

8/10 Good

Alberto

Stayed 6 nights in Feb 2025

10/10 Excellent

Brandon

Stayed 2 nights in Feb 2025

2/10 Terrible

Dietrich

Traveled with partner
Disliked: Property conditions & facilities
Never again will stay here
Stayed 1 night in Feb 2025

8/10 Good

Andrea

Stayed 4 nights in Jan 2025

8/10 Good

Gerardo

Business traveler
Liked: Cleanliness
Disliked: Staff & service
A
Stayed 3 nights in Jan 2025

4/10 Poor

Michelle

Disliked: Property conditions & facilities
Stayed 2 nights in Jan 2025

8/10 Good

Juan b

Liked: Cleanliness, staff & service, property conditions & facilities
Locaton
Stayed 1 night in Jan 2025

4/10 Poor

John

Traveled with family
Stayed 2 nights in Jan 2025

8/10 Good

Lori

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Room was ok, shower had hair on the walls, tub faucet lightly ran constantly, only ice machine was on first floor in breakfast area, bed was uncomfortable, overall acceptable stay.
Running faucet
Hair
Hair
Stayed 1 night in Jan 2025

2/10 Terrible

ALETIA

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wet slimly floors

Floors wet and slimly, dirty water came out of floor when you walked on them it was gross.
Stayed 2 nights in Nov 2024

10/10 Excellent

Esmeralda

Stayed 1 night in Jan 2025

10/10 Excellent

Andrew

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They were great.
Stayed 1 night in Dec 2024

10/10 Excellent

Andrea

Stayed 1 night in Jan 2025

10/10 Excellent

Katherine

Liked: Cleanliness
Stayed 1 night in Jan 2025

10/10 Excellent

Isbel

Stayed 2 nights in Jan 2025