Laundry facilities, a 24-hour front desk, and free breakfast are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Change of towels is available on request.
Crystal Inn offers 80 air-conditioned accommodations with complimentary toiletries. Beds feature down comforters and premium bedding. A pillow menu is available. Televisions come with premium cable channels.
Bathrooms include shower/tub combinations. This Port Arthur hotel provides complimentary wireless Internet access, with a speed of 500+ Mbps (good for 6+ people or 10+ devices). Housekeeping is offered daily and change of towels can be requested.
A complimentary breakfast is offered each morning. Wireless Internet access is complimentary. This business-friendly hotel also offers laundry facilities and an elevator. Onsite self parking is complimentary.
Crystal Inn is a smoke-free property.
A complimentary continental breakfast is served each morning between 5:00 AM and 9:00 AM.
Property amenities
Internet
Available in all rooms: Free WiFi
In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
Available in some public areas: Free WiFi
Parking and transportation
Free self parking on site
Wheelchair-accessible parking available
Food and drink
Free continental breakfast available daily 5:00 AM to 9:00 AM
Family friendly
In-room microwave
Laundry facilities
Mini-fridge
Conveniences
24-hour front desk
Laundry facilities
Guest services
Change of towels on request
Housekeeping (daily)
Business services
Meeting rooms
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Accessible bathtub
Elevator
Grab bar in bathtub
Grab bar in shower
Grab bar near toilet
Hand-held showerhead
Height-adjustable showerhead
In-room roll-in shower
Low-height electrical outlets in bathroom
Phone accessibility kit
Portable bathtub seat
Stair-free path to entrance
Visual fire alarm
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible bathroom vanity
Wheelchair-accessible parking
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
More
Smoking not allowed
Room amenities
Bedroom
Down comforter
Pillow menu
Premium bedding
Bathroom
Free toiletries
Shampoo
Shower/bathtub combination
Soap
Toilet paper
Towels provided
Entertainment
43-inch TV with premium cable channels
Food and drink
Microwave
Mini-fridge
More
Air conditioning
Desk
Laptop workspace
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: 4:00 AM
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before 11:00 AM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Property is also known as
Crystal inn Hotel
Crystal inn Port Arthur
Crystal inn Hotel Port Arthur
Crystal Inn Reviews
Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 194 out of 462 reviews
10 - Excellent
194
Rating 8 - Good. 103 out of 462 reviews
8 - Good
103
Rating 6 - Okay. 60 out of 462 reviews
6 - Okay
60
Rating 4 - Poor. 47 out of 462 reviews
4 - Poor
47
Rating 2 - Terrible. 58 out of 462 reviews
2 - Terrible
58
7.6/10
Cleanliness
7.6/10
Staff & service
7.2/10
Amenities
7.2/10
Property conditions & facilities
Reviews
6/10 Okay
Sonia
Business traveler
Dec 29, 2025
Liked: Cleanliness, staff & service, amenities
Room was clean & staff was courteous. Toilet needs fixing and sink doesn't drain. I work near by, so I was really just there to sleep to avoid making the long drive to and from home at 130am. Other than that, it served it's purpose. Would def stay again a night or 2 outta the week
Second time staying there elevator out of order again.
Toilet bowl water continues to run never fills up for flushing.
Building states no smoking but second floor smells like ashtray.
Roaches in the room and cleaning people don’t know what privacy is came in my room at 10:20 in the morning when I said hey who is it door shut and they walked away fast