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Crystal Inn

2.5 star property

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Photo gallery for Crystal Inn

Deluxe Double Room | Premium bedding, down comforters, desk, laptop workspace
View from property
Lobby
Classic Studio Suite | Living area | 43-inch TV with cable channels
Reception

Reviews

7.4 out of 10
Good

Popular amenities

  • Breakfast included
  • Free WiFi
  • Air conditioning
  • Business services
  • Laundry
$75
includes taxes & fees
Jan 26 - Jan 27

Explore the area

View in a map
2015 TX-73, Port Arthur, TX, 77640
  • Place, London Bridge Park
    ‪6 min drive‬
  • Place, Central Mall
    ‪8 min drive‬
  • Place, Museum of the Gulf Coast
    ‪8 min drive‬
  • Airport, Beaumont, TX (BPT-Southeast Texas Regional)
    ‪10 min drive‬

Room options

View all photos for Comfort Single Room

Premium bedding, down comforters, desk, laptop workspace

Comfort Single Room

8.0 out of 10
Very good
(35 reviews)
  • 270 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room

Deluxe Double Room | Premium bedding, down comforters, desk, laptop workspace

Deluxe Double Room

  • 270 sq ft
  • Sleeps 4
  • 2 Queen Beds
  • City view

View all photos for Classic Studio Suite

Premium bedding, down comforters, desk, laptop workspace

Classic Studio Suite

8.6 out of 10
Excellent
(13 reviews)
  • 280 sq ft
  • Sleeps 2
  • 1 Queen Bed
  • City view

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About this property

Crystal Inn

Port Arthur hotel with free breakfast
Laundry facilities, a 24-hour front desk, and free breakfast are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Change of towels is available on request.
Crystal Inn offers 80 air-conditioned accommodations with complimentary toiletries. Beds feature down comforters and premium bedding. A pillow menu is available. Televisions come with premium cable channels.

Bathrooms include shower/tub combinations. This Port Arthur hotel provides complimentary wireless Internet access, with a speed of 500+ Mbps (good for 6+ people or 10+ devices). Housekeeping is offered daily and change of towels can be requested.

A complimentary breakfast is offered each morning. Wireless Internet access is complimentary. This business-friendly hotel also offers laundry facilities and an elevator. Onsite self parking is complimentary.

Crystal Inn is a smoke-free property.

A complimentary continental breakfast is served each morning between 5:00 AM and 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 5:00 AM to 9:00 AM

Family friendly

  • In-room microwave
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Change of towels on request
  • Housekeeping (daily)

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Elevator
  • Grab bar in bathtub
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held showerhead
  • Height-adjustable showerhead
  • In-room roll-in shower
  • Low-height electrical outlets in bathroom
  • Phone accessibility kit
  • Portable bathtub seat
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • Smoking not allowed

Room amenities

Bedroom

  • Down comforter
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch TV with premium cable channels

Food and drink

  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 4:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

Property is also known as

Crystal inn Hotel
Crystal inn Port Arthur
Crystal inn Hotel Port Arthur

Crystal Inn Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 166 out of 425 reviews
Rating 8 - Good. 100 out of 425 reviews
Rating 6 - Okay. 57 out of 425 reviews
Rating 4 - Poor. 46 out of 425 reviews
Rating 2 - Terrible. 56 out of 425 reviews

7.4/10

Cleanliness

7.6/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

Reviews

4/10 Poor

huyen, pensacola

Disliked: Cleanliness, staff & service, property conditions & facilities
There was these weird pill like substances on the floor. Crushed and powdery. Didnt trust. Room had a musty smell. Red flashing lights all night in the windows.
Stayed 1 night in Oct 2025

6/10 Okay

Huong

Traveled with family
Staff was not very kind. First room had plumbing issues.
Stayed 1 night in Oct 2025

2/10 Terrible

eglay

Liked: Room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Jimmie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my second time here first time i had a room that smelled like it had pets in it ,had a pet oder, this time was pretty good clean and comfortable.
Stayed 1 night in Oct 2025

2/10 Terrible

aiden

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No ac
Stayed 1 night in Oct 2025

2/10 Terrible

Mike

Business traveler
Disliked: Amenities
They lost power and would not give me another night nor money back or even a discount or voucher of some kind. I had to stay at another hotel so they are sorry in the management department
Stayed 1 night in Oct 2025

10/10 Excellent

Lindsay

Stayed 1 night in Oct 2025

8/10 Good

Mike

Business traveler
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
It was clean and quite but when i got off of work the power was out so i had to get a night at different hotel and they would not compensate me for nothing at all. No free night, no voucher, Not even a discount on one night
Stayed 6 nights in Oct 2025

8/10 Good

Francisco

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Cedric

Stayed 1 night in Sep 2025

10/10 Excellent

Quincy

Stayed 1 night in Oct 2025

10/10 Excellent

Robert

Stayed 1 night in Oct 2025

4/10 Poor

Gregory

Stayed 1 night in Oct 2025

4/10 Poor

Emmanuel

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Stayed 3 nights in Oct 2025

6/10 Okay

Keith

.
Stayed 1 night in Oct 2025

6/10 Okay

Martin

Liked: Staff & service, room comfort
The breakfast was terrible or what I should say is there was no breakfast. By 6:30am everything was gone and not refreshed.
Stayed 2 nights in Sep 2025

8/10 Good

Jacob

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Sep 2025

6/10 Okay

Travis

Business traveler
Disliked: Staff & service
I had a family emergency and needed to change my booking dates and they would not let me and still charged me :/ didn’t want a refund just switch dates. Management RUDE!!!!!
Stayed 1 night in Sep 2025

6/10 Okay

Steven

Business traveler
Clean room
Stayed 11 nights in Sep 2025

2/10 Terrible

Marvin

Stayed 1 night in Sep 2025

8/10 Good

Juan

Stayed 1 night in Sep 2025

4/10 Poor

Teresa

Traveled with family
Disliked: Staff & service, room comfort
Customer service was not friendly
Stayed 1 night in Sep 2025

8/10 Good

Daniel

Stayed 4 nights in Sep 2025

6/10 Okay

david

Traveled with group
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, amenities
Waffle maker a cheap home one w no nonstick spray stuck right to the maker Not oj but orange drink Food there 5 to 9 am but other hotels dont even offer so the staff at least tries
Stayed 3 nights in Sep 2025

8/10 Good

Clayton

Traveling for fun

It was okay had to use the stairs elevator was out
Stayed 1 night in Sep 2025