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Crystal Inn

2.5 star property

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Photo gallery for Crystal Inn

Deluxe Double Room | Premium bedding, down comforters, desk, laptop workspace
Classic Studio Suite | Living area | 43-inch TV with cable channels
Exterior
Free daily continental breakfast
Lobby

Reviews

7.4 out of 10
Good

Popular amenities

  • Breakfast included
  • Housekeeping
  • Laundry
  • Parking included
  • Free WiFi
  • 24/7 front desk
$70
includes taxes & fees
Dec 10 - Dec 11

Explore the area

View in a map
2015 TX-73, Port Arthur, TX, 77640
  • Place, London Bridge Park
    ‪6 min drive‬
  • Place, Babe Zaharias Golf Course
    ‪7 min drive‬
  • Place, Central Mall
    ‪8 min drive‬
  • Airport, Beaumont, TX (BPT-Southeast Texas Regional)
    ‪10 min drive‬

Room options

View all photos for Comfort Single Room

Premium bedding, down comforters, desk, laptop workspace

Comfort Single Room

8.0 out of 10
Very good
(35 reviews)
  • 270 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room

Deluxe Double Room | Premium bedding, down comforters, desk, laptop workspace

Deluxe Double Room

  • 270 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Studio Suite

Premium bedding, down comforters, desk, laptop workspace

Classic Studio Suite

8.6 out of 10
Excellent
(13 reviews)
  • 280 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

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About this property

Crystal Inn

Port Arthur hotel with free breakfast
Laundry facilities, a 24-hour front desk, and free breakfast are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Change of towels is available on request.
Crystal Inn offers 80 air-conditioned accommodations with complimentary toiletries. Beds feature down comforters and premium bedding. A pillow menu is available. Televisions come with premium cable channels.

Bathrooms include shower/tub combinations. This Port Arthur hotel provides complimentary wireless Internet access, with a speed of 500+ Mbps (good for 6+ people or 10+ devices). Housekeeping is offered daily and change of towels can be requested.

A complimentary breakfast is offered each morning. Wireless Internet access is complimentary. This business-friendly hotel also offers laundry facilities and an elevator. Onsite self parking is complimentary.

Crystal Inn is a smoke-free property.

A complimentary continental breakfast is served each morning between 5:00 AM and 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 5:00 AM to 9:00 AM

Family friendly

  • In-room microwave
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Change of towels on request
  • Housekeeping (daily)

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Elevator
  • Grab bar in bathtub
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held showerhead
  • Height-adjustable showerhead
  • In-room roll-in shower
  • Low-height electrical outlets in bathroom
  • Phone accessibility kit
  • Portable bathtub seat
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • Smoking not allowed

Room amenities

Bedroom

  • Down comforter
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch TV with premium cable channels

Food and drink

  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 4:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

Property is also known as

Crystal inn Hotel
Crystal inn Port Arthur
Crystal inn Hotel Port Arthur

Crystal Inn Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 155 out of 396 reviews
Rating 8 - Good. 91 out of 396 reviews
Rating 6 - Okay. 55 out of 396 reviews
Rating 4 - Poor. 41 out of 396 reviews
Rating 2 - Terrible. 54 out of 396 reviews

7.6/10

Cleanliness

7.6/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Andris

👌
Stayed 7 nights in May 2025

8/10 Good

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

4/10 Poor

Tuyen

Disliked: Cleanliness, staff & service, property conditions & facilities
The room is small and strong bleach smell.
Stayed 2 nights in Aug 2025

2/10 Terrible

Suhail

Disliked: Cleanliness, staff & service, property conditions & facilities
Unfriendly.
Stayed 4 nights in Aug 2025

4/10 Poor

Gregory

Stayed 3 nights in Aug 2025

2/10 Terrible

Lee

Disliked: Cleanliness, staff & service, property conditions & facilities
Nasty
Stayed 1 night in Aug 2025

2/10 Terrible

Judy

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don't stay here!

Place is filthy. Even when we told the lady at the front desk that the floors needed to be cleaned, she sat there and did nothing. By the next morning, it had still not been cleaned.We found hair on our towel, and the room had an awful swampy smell.
Stayed 4 nights in Jul 2025

6/10 Okay

Darrell

Disliked: Staff & service
Stayed 2 nights in Aug 2025

8/10 Good

JAMES

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great
Stayed 1 night in Aug 2025

2/10 Terrible

Esaú

Stayed 1 night in Jul 2025

8/10 Good

Verified traveler

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities

Worth it

Pretty good place to stay for the week for the moneys worth it’s got its flaws but none the less it was pretty good stay
Stayed 5 nights in Jul 2025

6/10 Okay

Kelsey

Liked: Cleanliness
Stayed 3 nights in Jul 2025

6/10 Okay

Stephen

WiFi is not good.
Stayed 1 night in Jul 2025

2/10 Terrible

Kevin

Disliked: Cleanliness, staff & service, property conditions & facilities
Not good
Stayed 1 night in Jul 2025

8/10 Good

Donna

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect spot for a reasonable price.
Stayed 1 night in Jul 2025

4/10 Poor

Gary

Disliked: Staff & service
You couldn't never get a hold the hotel manager
Stayed 6 nights in Jul 2025

4/10 Poor

Crystal

Stayed 1 night in Jul 2025

2/10 Terrible

Gary

Disliked: Cleanliness, staff & service, property conditions & facilities
The job got canceled had to leave Saturday 7/19 had the rm till 7/24 tried getting a refund but wouldn't give one Expedia try contact them several time not good people
Stayed 4 nights in Jul 2025

8/10 Good

Daniel

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good place to stay at.
Stayed 1 night in Jul 2025

10/10 Excellent

Malik

Stayed 2 nights in Jul 2025

6/10 Okay

Ricardo

Liked: Staff & service
Stayed 1 night in Jul 2025

8/10 Good

Alberto

Liked: Cleanliness, staff & service, property conditions & facilities
Price,
Stayed 3 nights in Jun 2025

10/10 Excellent

Sabino

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

4/10 Poor

Alvin

Stayed 3 nights in Jun 2025

4/10 Poor

Francisco

Stayed 1 night in Jul 2025