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Renaissance Hotel

3.0 star property

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Photo gallery for Renaissance Hotel

Aerial view
Lobby sitting area
Property grounds
Lobby sitting area
Front of property

Reviews

5.6 out of 10

Popular amenities

  • Bar
  • Pool
  • Pet friendly
  • Breakfast included
  • 24/7 front desk
  • Room service

Explore the area

View in a map
Tabarre 52, Port-au-Prince
  • Champs de Mars Square
    ‪13 min drive‬
  • Port-au-Prince Cathedral
    ‪14 min drive‬
  • Fort Jacques
    ‪22 min drive‬
  • Port-au-Prince (PAP-Toussaint Louverture Intl.)
    ‪7 min drive‬

Room options

View all photos for Standard Room, Executive Level

Standard Room, Executive Level | Property grounds

Standard Room, Executive Level

  • Sleeps 3
  • 1 King Bed OR 1 Queen Bed

View all photos for Studio, Kitchenette

Premium bedding, free WiFi

Studio, Kitchenette

  • Sleeps 3
  • 1 King Bed

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About this property

Renaissance Hotel

3-star Tabarre hotel with restaurant
An outdoor pool, a restaurant, and a bar/lounge are available at this hotel. Free continental breakfast and free self parking are also provided. Other amenities include a poolside bar, a meeting room, and a 24-hour front desk.
Renaissance Hotel offers 40 air-conditioned accommodations with complimentary toiletries. Accommodations offer separate sitting areas. Beds feature premium bedding. Flat-screen televisions come with cable channels.

Bathrooms include showers. This Tabarre hotel provides complimentary wireless Internet access. Microwaves and refrigerators can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.
The hotel offers a restaurant. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. A complimentary breakfast is offered each morning.

This Tabarre hotel also offers an outdoor pool, a terrace, and multilingual staff. Complimentary self parking is available on site.

A complimentary continental breakfast is served each morning between 7 AM and 10:30 AM.
Renaissance Hotel has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:30 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant

Things to do

  • Outdoor pool

Family friendly

  • Babysitting (surcharge)
  • Microwave on request
  • Outdoor pool
  • Refrigerator on request

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Meeting room

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Limited room service
  • Microwave on request
  • Refrigerator on request

More

  • Air conditioning
  • Free local calls
  • Separate sitting area

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets stay free

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

Property is also known as

Renaissance Hotel Port-au-Prince
Renaissance Port-au-Prince
Renaissance Hotel Hotel
Renaissance Hotel Port-au-Prince
Renaissance Hotel Hotel Port-au-Prince

Renaissance Hotel Reviews

Reviews

5.6
Rating 10 - Excellent. 5 out of 27 reviews
Rating 8 - Good. 4 out of 27 reviews
Rating 6 - Okay. 4 out of 27 reviews
Rating 4 - Poor. 7 out of 27 reviews
Rating 2 - Terrible. 7 out of 27 reviews

5.8/10

Cleanliness

6.4/10

Staff & service

7.0/10

Amenities

5.8/10

Property conditions & facilities

Reviews

2/10 Terrible

Foufoune, New York

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
This place didn’t worth $57 they took from us , our room was dirty and full of mosquitos. The place is full Cuban workers they come get on a lousy bus at 3 am , not to mention the swimming pool party all night long . Worse place in town .
Stayed 2 nights in Jan 2020

6/10 Okay

Verified traveler

Liked: Staff & service
Stayed 4 nights in Sep 2019

10/10 Excellent

GUERLINE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jul 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Since the last time I went there, there's a lot of improvement. The Wi-Fi is getting better. The staffs had always been great they very friendly, great personality, they always ready to help. They recently expand they have more rooms and a brand new indoor bar. There still room for improvement.
Stayed 4 nights in Mar 2019

10/10 Excellent

Simone

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018

8/10 Good

Nicolas, Irvington, NJ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It’s a nice hotel, the staff is excellent. And i will stay there whenever i go to haiti again
Stayed 7 nights in Sep 2018

6/10 Okay

Verified traveler

Liked: Staff & service
Overall experience at the hotel was okay, but there some work that can be done. Staffing was great. The food was okay, they need to have more choices for Breakfast. There Wifi needs to be better, because the wifi only works in certain area of the building and not in the rooms, they also needs to fix the channels for the TVs in the room as well.
Stayed 4 nights in Aug 2018

2/10 Terrible

Edrice, Connecticut

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
that place for me doesn't exist for incorrect address
Stayed 2 nights in Jul 2018

2/10 Terrible

Merlin, Boston

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location but bad service

Nothing was working while I was there. The bathroom was a mess and I had to come to clean my room. There was a big shortage of water, TV was not working, and the AC. The was very uncomfortable. The fridge and microwave were bad. There are a lot things that need to be fixed in this hotel.....
Stayed 6 nights in Jun 2018

2/10 Terrible

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort
I stayed for one night at this nearby property to the airport after a flight cancelation. This hotel seems primary set for Cubans, all memos are written either in Spanish or English. Our room had many flies even with air conditioning, a standard 2 star property. Customer service there was awful not certain if it was simply because we were a Haitian couple but you could tell the service we were receiving was different from the tourist coming from Cuba. I did feel it was important to leave a review mostly in regards to my experience with breakfast. The hotel stay came with breakfast, we were denied breakfast and were advised that the only breakfast they offered was made with Cuban spices and Haitian do not eat the food and this was mentioned to us after 30 minutes waiting for eggs and bread that they initially said we were receiving. Now they did not know I am a travel agent by profession and I travelled to Cuba and I have experienced Cuban food first hand and never had any issues. I also want to press the issue that this location has nothing to do with Cuba, as Cuban hospitality is top in the Caribbean and this is a poor representation of anything Cuban. No I would never go back to this property mainly because I find it ridiculous for a hotel to be in Haiti and have nothing for the Haitians, it was really hard to ear this words ’’Haitians do not eat here’’; besides being borderline racist, I would never say Canadians don’t eat here while in Canada (home town). We simply left.

4/10 Poor

jl, virginia

Disliked: Property conditions & facilities, room comfort

not to bad hotel is close to the airport

They picture they show is not real they I spend 6 days I enjoyed only the view the pool. they internet for the guest never working for me Toilet paper on demand they have lake on the woof. for the neighborhood is go
Stayed 6 nights in Jan 2018

6/10 Okay

Nadine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2018

10/10 Excellent

vanessa, Coquitlam, BC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel!

This hotel is awesome! Very clean with friendly and accommodating staff. They went the extra mile and made us a vegetarian meal when there wasn't one on the menu. The pool is lovely and, while the rooms aren't completely modern, it was very clean. They even provided us with bottled water! I would absolutely stay here again.
Stayed 6 nights in Dec 2017

4/10 Poor

p, Orlando,fl

Disliked: Cleanliness, property conditions & facilities, room comfort
The staff are very friendly and helpful,however the hotel is not that clean as it appear on the outside.And it needs a lot of work and upgrade as well in the inside.
Stayed 7 nights in Dec 2017

4/10 Poor

John

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Keep looking...

When we arrived late in the evening, our rooms had been given away, even though we prepaid. Almost no one spoke English. I would not recommend this location!
Stayed 6 nights in Nov 2017

10/10 Excellent

jonathan, miami

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great time

I've been stayed there for the past years .I always enjoy to stay there
Stayed 1 night in Nov 2017

4/10 Poor

BOBBY, MIAMI, FLORIDA

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, room comfort

Stay at this hotel from October 14 to October 18

Great location and safe area. Nice pool and nice outside bar. Good looking hotel from outside. AC and room fridge working great. But, hotel lacking professional Management, Limited staff who are nice and trying their best. No wall mirror in the bathroom, was removed and no place to put toothbrush, tooth paste and other toilet stuff in the bathroom. Shower curtain was nasty. And roaches were sharing the room, mainly the bathroom. Need to hire professional cleaners or provide the ones who are currently working there with adequate tools. Well maintained with professionalism, this hotel can cost more than the current rate.
Stayed 4 nights in Oct 2017

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel stay

I stayed at this hotel for 1 night, management is a mess. They do not know how to treat guests because they claimed to be the "owner" .Borjan the manager is rude. Room looks terribly bad, even if you asked for cleaning housekeeper refused because your room was not on their lists. Never will I stay at something like that.
Stayed 5 nights in Aug 2017

8/10 Good

Thomas, louisiana

Liked: Cleanliness, staff & service, property conditions & facilities

Nice secure hotel

Nice secure hotel I stayed eight days and seven nights and the staff were very professional also very helpful. The hotel was clean and the food was good
Stayed 7 nights in Aug 2017

2/10 Terrible

Jean

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very bad experience

I reserved for a king bed they gave me a full size I can't call that bed but they know what is that but me I don't know .iwas so very upset I never sleep over .
Stayed 3 nights in Aug 2017

6/10 Okay

Marhino

Liked: Cleanliness, property conditions & facilities, room comfort
The staffs are great but the owner needs to hire a manager to run the hotel
Stayed 2 nights in May 2017

8/10 Good

Guiteau

Liked: Cleanliness, staff & service, property conditions & facilities
Great staffs

10/10 Excellent

Saint Luc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

all areas was cleaning swimming pool was very clea

Everything was fine nice trip

4/10 Poor

Jan, Florida

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nothing is working in this "Hotel", there is basically just nothing. Not going there again.

4/10 Poor

Jay, World Traveler

Disliked: Cleanliness, staff & service, room comfort

A place with potential. Nice layout. Good LOC

The hotel location and layout is not bad. The staff try but they are not properly trained to deal with international guests. Their thinking and actions are locally (Haitian) orientated. I had problems finding the hotel because the online information, especially the phone number is bad. Once at the hotel, things got a bit better, but the staff need to be more diligent. Management seem to have a system for guest check-in but the system, like everything else in Haiti, is ancient. The place could potentially rival any mid-size hotel in Petionville but it needs a more progressive and modern staff and thinkers.