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Servotel

3.0 star property

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Photo gallery for Servotel

Lobby sitting area
Outdoor pool, free cabanas, pool umbrellas
Free daily continental breakfast
Reception
Lobby

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Gym
  • Pool
  • Breakfast included
  • Room service
$173
includes taxes & fees
Sep 2 - Sep 3

Explore the area

View in a map
Route de l'Aéroport, Zone Cargo, Tabarre, Port-au-Prince
  • Port-au-Prince Cathedral
    ‪9 min drive‬
  • Champs de Mars Square
    ‪10 min drive‬
  • National Palace
    ‪10 min drive‬
  • Port-au-Prince (PAP-Toussaint Louverture Intl.)
    ‪13 min walk‬

Room options

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 1 King Bed

8.0 out of 10
Very good
(54 reviews)
  • 376 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 2 Double Beds

8.0 out of 10
Very good
(22 reviews)
  • 344 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | In-room safe, desk, iron/ironing board, free WiFi

Suite, 1 King Bed

8.8 out of 10
Excellent
(3 reviews)
  • 376 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

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About this property

Servotel

3-star Port-au-Prince hotel with restaurant
Along with an outdoor pool, this hotel has a restaurant and a fitness center. Free continental breakfast, free WiFi in public areas, and a free airport shuttle are also provided. Additionally, a bar/lounge, a poolside bar, and a snack bar/deli are onsite.
Servotel offers 66 air-conditioned accommodations with safes and complimentary newspapers. Flat-screen televisions come with satellite channels.

Bathrooms include jetted bathtubs and complimentary toiletries. This Port-au-Prince hotel provides complimentary wired and wireless Internet access. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is offered daily and hair dryers can be requested.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Servotel features an outdoor pool and a fitness center. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wired and wireless Internet access.

This 3-star property offers access to a business center and a meeting room. This business-friendly hotel also offers a terrace, multilingual staff, and tour/ticket assistance. A roundtrip airport shuttle (available 24 hours) and an area shuttle are complimentary for guests.

Servotel has designated areas for smoking.

A complimentary continental breakfast is served each morning between 6:30 AM and 9:30 AM.
Servotel Restaurant - This poolside restaurant serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • No onsite parking available
  • 24-hour free roundtrip airport shuttle
  • Free area shuttle
  • Beach shuttle (surcharge)

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Servotel Restaurant

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Free area shuttle
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Meeting room

Outdoors

  • Free pool cabanas
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • Elevator

More

  • Designated smoking areas

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Jetted bathtub
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Servotel Hotel Port-au-Prince
Servotel Hotel
Servotel Port-au-Prince
Servotel
Servotel Haiti/Port-Au-Prince
Servotel Hotel
Servotel Port-au-Prince
Servotel Hotel Port-au-Prince

Servotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 429 out of 1000 reviews
Rating 8 - Good. 280 out of 1000 reviews
Rating 6 - Okay. 138 out of 1000 reviews
Rating 4 - Poor. 61 out of 1000 reviews
Rating 2 - Terrible. 92 out of 1000 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Dodley

Traveled with family
Management during special period need to be adapted (room readiness).
Stayed 1 night in May 2025

6/10 Okay

Johny

Business traveler, Traveled with family
Liked: Cleanliness, staff & service
Food issues
Stayed 1 night in Mar 2025

10/10 Excellent

Ednel

Stayed 2 nights in Feb 2025

10/10 Excellent

Nicolle, Columbus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe and so close to the PAP airport.
Stayed 1 night in Nov 2024

10/10 Excellent

Nicolle, Columbus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my favorite place to stay in PAP!
Stayed 1 night in Dec 2024

8/10 Good

Ralph

Liked: Cleanliness, staff & service, property conditions & facilities
I did enjoy staying there. the staff was supper friendly, especially the servers.
Stayed 2 nights in Nov 2024

10/10 Excellent

Juana

Traveled with family
Liked: Cleanliness
Everything
Stayed 1 night in Nov 2024

8/10 Good

Dukens

Stayed 1 night in Oct 2024

10/10 Excellent

Phara

Liked: Cleanliness
Stayed 2 nights in Sep 2024

10/10 Excellent

Pierre Astrel

Stayed 2 nights in Oct 2024

4/10 Poor

Jean

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Kevin

Stayed 3 nights in Nov 2024

6/10 Okay

Erik

Stayed 2 nights in Nov 2024

10/10 Excellent

??

Liked: Cleanliness, staff & service
Stayed 2 nights in Nov 2024

6/10 Okay

Carl Philippe

Disliked: Property conditions & facilities
Stayed 3 nights in Nov 2024

8/10 Good

Nadine

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a quite stay
Stayed 1 night in Sep 2024

10/10 Excellent

Jean

Liked: Cleanliness, staff & service, property conditions & facilities
Properly is ok Staff are very friendly
Stayed 2 nights in Nov 2024

10/10 Excellent

marcel, Delray Beach

Liked: Cleanliness
Stayed 1 night in Nov 2024

4/10 Poor

Linda

Business traveler
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
I would give my stay there a poor rating, although the staff was excellent. I made a few friends there. Patrick, the driver, is very kind and helpful; there was Donald also the door keeper and helper; Reginald, the server and others. Also the food was excellent. However, my 104 room had a broken chair, you couldn't lock the bathroom door, the AC thermostat didn't work, you could see the wear and tear of the furniture, etc. I did sleep well, but for almost 200 dollars a night room, they can do a better job.
Stayed 1 night in Nov 2024

6/10 Okay

lamarre, cumming

Liked: Cleanliness, property conditions & facilities
They need to put towels and wash cloth place need to be renovated.
Stayed 2 nights in Nov 2024

10/10 Excellent

Nicolle, Columbus

Traveled with group
Liked: Amenities
Best place to stay in Port-au-Prince.
Stayed 1 night in Oct 2024

10/10 Excellent

Nicolle, Columbus

Great place to stay!
Stayed 2 nights in Oct 2024

6/10 Okay

John

Stayed 1 night in Oct 2024

8/10 Good

Samson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mr. Samson

My staying was great. Staff provided good service, very friendly and safe. You feel protected while in premises due to the level of security measures.
Stayed 2 nights in Oct 2024

8/10 Good

Gilnor

Stayed 1 night in Sep 2024