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Hibiscus Resort & Spa

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hibiscus Resort & Spa

2 outdoor pools, sun loungers
2 Bedroom Ensuite Apartment | Living area | Flat-screen TV, DVD player
Apartment, 1 Bedroom | Terrace/patio
Apartment, 1 Bedroom | Living area | Flat-screen TV, DVD player
Family Apartment | Living area | Flat-screen TV, DVD player

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Spa
  • Pool
  • Kitchen
  • Air conditioning
  • Dryer
  • Free WiFi

Explore the area

Map
22 Owen Street, Port Douglas, QLD, 4877
  • Macrossan Street
    2 min walk
  • Four Mile Beach
    6 min walk
  • Port Village Shopping Centre
    7 min walk
  • Port Douglas, QLD (PTI-Port Douglas Heliport)
    4 min drive

Room options

View all photos for 1 Bedroom Accessible Apartment

1 Bedroom Accessible Apartment | Iron/ironing board, free WiFi, bed sheets

1 Bedroom Accessible Apartment

  • 1 bedroom
  • 1 bathroom
  • Sleeps 4
  • 1 King Bed

View all photos for 2 Bedroom Duel Key Apartment

2 Bedroom Duel Key Apartment | Living area | Flat-screen TV, DVD player

2 Bedroom Duel Key Apartment

  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

View all photos for Apartment, 1 Bedroom

Apartment, 1 Bedroom | Iron/ironing board, free WiFi, bed sheets

Apartment, 1 Bedroom

  • 700 sq ft
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Family Apartment

Family Apartment | Living area | Flat-screen TV, DVD player

Family Apartment

  • 2 bedrooms
  • 1 bathroom
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Studio Spa Apartment

Studio Spa Apartment | Iron/ironing board, free WiFi, bed sheets

Studio Spa Apartment

  • 484 sq ft
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for 1 Bedroom Apartment - BALLY meets Bali

1 Bedroom Apartment - BALLY meets Bali | Iron/ironing board, free WiFi, bed sheets

1 Bedroom Apartment - BALLY meets Bali

  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for 2 Bedroom Ensuite Apartment

2 Bedroom Ensuite Apartment | Iron/ironing board, free WiFi, bed sheets

2 Bedroom Ensuite Apartment

  • 1184 sq ft
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds

View all photos for 3 Bedroom Apartment

3 Bedroom Apartment | Iron/ironing board, free WiFi, bed sheets

3 Bedroom Apartment

  • 1722 sq ft
  • 3 bedrooms
  • 1 bathroom
  • Sleeps 7
  • 1 King Bed and 4 Twin Beds OR 2 King Beds and 2 Twin Beds

View all photos for Studio Apartment

Studio Apartment | Iron/ironing board, free WiFi, bed sheets

Studio Apartment

  • 484 sq ft
  • Studio
  • 1 bathroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for One Bedroom Spa Apartment

Iron/ironing board, free WiFi, bed sheets

One Bedroom Spa Apartment

  • Sleeps 2
  • 1 Queen Bed

View all photos for Three Bedroom Apartment

Private kitchen | Fridge, microwave, stovetop, coffee/tea maker

Three Bedroom Apartment

  • Sleeps 7
  • 2 King Beds and 2 Twin Beds

View all photos for Two Bedroom Family Apartment

Iron/ironing board, free WiFi, bed sheets

Two Bedroom Family Apartment

  • Sleeps 4
  • 2 Twin Beds and 1 Queen Bed

Two-Bedroom Apartment

  • Sleeps 5
  • 1 Queen Bed

Studio Spa Apartment

  • Sleeps 2
  • 1 Queen Bed

Studio Apartment

  • Sleeps 2
  • 1 Queen Bed

Two Bedroom Ensuite Apartment

  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for One Bedroom Apartment

Iron/ironing board, free WiFi, bed sheets

One Bedroom Apartment

  • Sleeps 3
  • 1 Queen Bed

View all photos for Apartment-Disability Access

Iron/ironing board, free WiFi, bed sheets

Apartment-Disability Access

  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

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About this property

Hibiscus Resort & Spa

3.5-star Port Douglas apartments with kitchenettes
Along with 2 outdoor pools, this smoke-free aparthotel has a full-service spa and spa services. Free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, a library, and express check-in are onsite. Each apartment provides a flat-screen TV with digital channels, plus a kitchenette with a refrigerator, a stovetop, and a microwave. Guests can appreciate conveniences like a dryer and a coffee/tea maker, and other amenities include free WiFi and a furnished balcony. Limited housekeeping is available.
Hibiscus Resort & Spa offers 42 accommodations, which are accessible via exterior corridors and feature DVD players and coffee/tea makers. Rooms open to furnished balconies or patios. Accommodations at this 3.5-star aparthotel have kitchenettes with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Flat-screen televisions come with digital channels. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided on a limited basis.

2 outdoor swimming pools are on site.
Guests can indulge in a pampering treatment at the aparthotel's full-service spa, Hibiscus Day Spa. Services include hot stone massages, facials, body wraps, and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a spa tub.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Hibiscus Resort & Spa features 2 outdoor swimming pools. Wireless Internet access is complimentary. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. This Port Douglas aparthotel also offers spa services, a library, and a terrace. Complimentary self parking is available on site.

Hibiscus Resort & Spa is a smoke-free property.

Languages

English, German, Slovak

Property amenities

Beach

  • Sandy beach nearby

Pool/Spa

  • 2 outdoor pools
  • Aromatherapy
  • Body wraps
  • Facials
  • Full-service spa
  • Hot stone massages
  • Pool loungers
  • Prenatal massages
  • Spa tub

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle at scheduled times for a surcharge
  • Free self parking on site
  • Wheelchair-accessible parking available

Kitchenette

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Microwave
  • Refrigerator
  • Stovetop

Bedrooms

  • Bedsheets provided
  • Rollaway/extra bed: AUD 65 per day

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Towels provided

Living spaces

  • Living room

Entertainment

  • DVD player
  • Flat-screen TV with digital channels
  • Library

Outdoor areas

  • Barbecue grill
  • Furnished balcony/patio
  • Garden
  • Outdoor furniture
  • Terrace

Laundry

  • Dryer
  • Laundry facilities
  • Laundry service

Climate control

  • Air conditioning
  • Ceiling fan

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Smoke-free property

Services and conveniences

  • Housekeeping (limited availability)
  • Iron/ironing board
  • Limited-hour front desk
  • Luggage storage
  • Phone
  • Tour and ticket assistance

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)

General

  • 2 buildings
  • 3 floors
  • 42 units
  • Access via exterior corridors
  • Built in 1996
  • Garden

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
The property charges 2.5 percent for credit card payments
The front desk is open daily from 8:30 AM - 4:00 PM
Guests must contact the property in advance for check-in instructions and an access code; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Access methods

Access code, front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 65.0 per day
Cribs (infant beds) are available for AUD 15.0 per day

Property payment types

Important information

Optional extras

  • Airport shuttle fee: AUD 52 per person (one-way)
  • Airport shuttle fee per child: AUD 26 (one-way), (up to 11 years old)
  • Crib (infant bed) fee: AUD 15.0 per day
  • Rollaway bed fee: AUD 65.0 per day
  • Credit card charges are subject to a surcharge of 2.5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
This property is professionally cleaned

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not allowed in the spa

Property is also known as

Hibiscus Gardens Spa
Hibiscus Gardens Spa Port Douglas
Hibiscus Gardens Spa Resort
Hibiscus Gardens Spa Resort Port Douglas
Hibiscus Spa Resort
Hibiscus Gardens Hotel Port Douglas
Hibiscus Resort Port Douglas
Hibiscus Resort
Hibiscus Port Douglas
Hibiscus Resort Spa
Hibiscus & Spa Port Douglas
Hibiscus Resort & Spa Aparthotel
Hibiscus Resort & Spa Port Douglas
Hibiscus Resort & Spa Aparthotel Port Douglas

Hibiscus Resort & Spa Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 77 out of 194 reviews" "
Rating 8 - Good. 88 out of 194 reviews" "
Rating 6 - Okay. 22 out of 194 reviews" "
Rating 4 - Poor. 5 out of 194 reviews" "
Rating 2 - Terrible. 2 out of 194 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

8.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Kim

Stayed 3 nights in Aug 2024

8/10 Good

John

Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in Jul 2024

6/10 Okay

Darren

Stayed 1 night in Jul 2024

8/10 Good

Duncan

Traveled with partner
Liked: Cleanliness, amenities
The protection from the Easterlies around the pool was a great bonus
Stayed 3 nights in Sep 2023

6/10 Okay

Stephen

Liked: Cleanliness
Great location and very friendly staff
Stayed 5 nights in Aug 2023

10/10 Excellent

Mary

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The property was in a great location. We walked everywhere.
Stayed 4 nights in Aug 2023

6/10 Okay

April

Traveled with family
Liked: Room comfort
Grounds are beautiful . Wonderful pools and atmosphere. Close to beach and walking distance to shops and restaurants. Great location. Some reception staff don't demonstrate good customer service while others helpful . Felt at times was being nickled and dimed. Charged for toilet paper and doing laundry. Think given cost of staying this should be included as other apartments don't charge for this where we have stayed. Didn't think apartment was that clean on arrival and no room cleaning with apology they don't have staff . Should at least place sanitizer in apartment and mop or swifter so we could clean ourselves.
Stayed 5 nights in Jul 2023

10/10 Excellent

Christopher

Liked: Cleanliness, amenities, property conditions & facilities
Great Balinese vibe
Stayed 3 nights in Apr 2023

10/10 Excellent

nicole Jane

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Loved the 2 pools, quiet but close to everything location and Balinese feel.

10/10 Excellent

Meaghan Jane

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
We loved our stay at Hibiscus. It is such a beautiful resort with a very Balinese feel to it. Jenny was absolutely lovely and welcoming, you can tell she is passionate about what she does. Hibiscus was so close to everything in Port Douglas literally walking distance to everything, the beach, the marina, the shops and the restaurants which made it so convenient as we were travelling with a 1 and a half year old baby. The pools and gardens here were amazing and well looked after, nice to relax in after long days out and about. Only negative is we found 2 cockroaches in the apartment and the lounge could use a clean but other than that all was good!
Stayed 3 nights in Nov 2022

8/10 Good

Helen

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It was convenient to everything. Close proximity to beach, restaurants and shops. Nice relaxed environment. Pool was relaxing and grounds were well maintained.
Stayed 2 nights in Oct 2022

10/10 Excellent

Patrick

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Catered perfectly for our family with 3 teenagers. Location was great. 2 very nice pool. Friendly staff.
Stayed 5 nights in Sep 2022

8/10 Good

Lorraine

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
The fridge had an unpleasant smell which was attended to by housekeeping staff. The view from the balcony was very disappointing as it overlooked the property next doors airconditioning units & a garden of dead plants. Everyone else had lovely views.
Stayed 7 nights in Aug 2022

10/10 Excellent

Angela

Stayed 6 nights in May 2022

10/10 Excellent

Stefan

Liked: Cleanliness, room comfort
The perfect place to relax for a week
Hibiscus was a beautiful place to relax and unwind. Location is perfect with easy walking distance to everything in town as well as the beach and the marina. We especially loved the semi-private terrace extension from the living room where we spent many hours enjoying breakfasts and dinners. And both pools at this resort are beautiful…clean and inviting at any hour. Oh, and the bed in our room was super comfortable! We slept amazingly. Thanks for a great week.
Stayed 4 nights in Apr 2022

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
A beautiful property, just a (very) short walk from the center of town. Comfortable, relaxing and full of all the amenities you could need for a self sustained holiday. Just fantastic!
Stayed 6 nights in Jul 2021

8/10 Good

Verified traveler

Traveled with group, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I enjoyed the atmosphere the gardens made you feel like you were in paradise.
Stayed 5 nights in May 2021

8/10 Good

Monique, Brisbane

Traveled with family and small children
Liked: Amenities, property conditions & facilities
I liked the free onsite parking and the fabulous reception staff. The pool was amazing. Our room left a lot to be desired. The bedding was outdated and the beds themselves very uncomfortable. The starter pack of soap etc is great but having to go to reception and pay for more is not. Paying for pool towel hire isn't cool either and not typical of most hotels. There is no glass in the windows. Just screens and shutters so no outdoor noise is blocked out and you're either in the dark without natural light or you're hot because you can't close a window so the air con does nothing. Never been in a hotel like that. Not a lot of thought went into guest experience there. The tvs are tiny and really should just be wall mounted. There is no safety switch for the stovetop hobs in the rooms so I was constantly monitoring my 3 year old to ensure he didn't switch the stove on which isn't very relaxing for parents. There was no clean towel service and there's no extended reception hours so if you leave early and get back late and need something - tough luck. There's also no phones to call reception, you have to walk down there basically.
Stayed 7 nights in Jan 2021

8/10 Good

Shirley, Melbourne

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The resort was clean, very close to Macrossan Street and had a lovely pool. Staff were also friendly. The only problem is that when you are in bed you can hear the people in the units above walking around.
Stayed 5 nights in Jan 2021

10/10 Excellent

Kristian

Liked: Cleanliness, room comfort
Home away from home
Great place to stay , for us the little kitchen that had everything we needed to cook , The uses of the BBQ areas was great they had 4 x Webber Q BBQ and this was a nice way to meet other guest of the hotel, the 2 x pool area are very nice we used this every night as the pool was open to 10pm , The rooms where nice very QLD style/ Bali looking , the art work was out-dated but had everything we need , I find most places in QLD are out-dated like this, Free under cover parking close to our room and only 5 min walk to main street with everything you will need and more. I would stay here again. we are a gay couple and found this place gay friendly. The Hibiscus is perfect for couples that want a small home with everything , family's and gropes of friends. This was a great home away from home for 5 nights we stayed.
Stayed 5 nights in Jan 2021

10/10 Excellent

Lee

Liked: Cleanliness, room comfort
Stayed 5 nights in Dec 2020

10/10 Excellent

Paul

Liked: Cleanliness, room comfort
Stayed 2 nights in Sep 2020

10/10 Excellent

Ian, Adelaide

Traveled with partner
Liked: Cleanliness, amenities
Stayed 22 nights in Jul 2020

8/10 Good

Vince, Cairns

Traveled with partner
Liked: Cleanliness, amenities
Friendly helpful staff quiet area and still close to town centre.
Stayed 2 nights in Jul 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Mar 2020