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Mai Tai Resort

4.0 star property

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your current months are January, 2025 and February, 2025.
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February 2025

Photo gallery for Mai Tai Resort

Property amenity
Breakfast area
Executive Villa | Premium bedding, pillowtop beds, minibar, in-room safe
Executive Villa | Mountain view
Executive Villa | Private kitchen | Coffee/tea maker

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Pool
  • Laundry
  • Air conditioning
  • Free WiFi

Explore the area

Map
Lot 78 Mossman Mt. Molloy Road, Shannonvale, QLD, 4877
  • Mossman Gorge Center
    9 min drive
  • Wildlife Habitat
    10 min drive
  • Kuranda Station
    66 min drive
  • Port Douglas, QLD (PTI-Port Douglas Heliport)
    14 min drive

Room options

View all photos for Superior Suite, 1 King Bed

Superior Suite, 1 King Bed | Premium bedding, pillowtop beds, minibar, in-room safe

Superior Suite, 1 King Bed

  • 431 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed

Deluxe Suite, 1 King Bed | Premium bedding, pillowtop beds, minibar, in-room safe

Deluxe Suite, 1 King Bed

  • 431 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Villa

Executive Villa | Floor plan

Executive Villa

  • 2691 sq ft
  • Partial ocean view
  • Sleeps 4
  • 2 King Beds

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About this property

Mai Tai Resort

4-star Shannonvale guest house with private patios
This smoke-free guesthouse features an outdoor pool, a business center, and dry cleaning. Free WiFi in public areas and free self parking are also provided. Other amenities include laundry facilities, a 24-hour front desk, and tour/ticket assistance.
Mai Tai Resort offers 6 air-conditioned accommodations with DVD players and minibars. Rooms open to furnished patios. These individually decorated and furnished accommodations include day beds. Pillowtop beds feature premium bedding. LCD televisions are featured in guestrooms.

Bathrooms include showers, bathrobes, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Additionally, rooms include safes and coffee/tea makers. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the guesthouse include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Public areas are equipped with complimentary wireless Internet access. This 4-star property offers access to a business center. This Shannonvale guesthouse also offers an outdoor pool, a terrace, and barbecue grills. Wedding services and tour/ticket assistance can be provided. Onsite self parking is complimentary.

Mai Tai Resort is a smoke-free property.

Languages

English, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Things to do

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center

Outdoors

  • Barbecue grill
  • Garden
  • In the mountains
  • Picnic area
  • Terrace

Accessibility

  • No elevator

More

  • 1 floor
  • 3 buildings
  • Built in 2003
  • Smoke-free property

Room amenities

Bedroom

  • Day bed
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • DVD player
  • LCD TV

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a first aid kit and outdoor lighting

We should mention

This property does not have elevators
Guests under 18 years old are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms

Property is also known as

Mai Tai Cassowary
Mai Tai Resort
Mai Tai Resort Cassowary
Tai Resort
Mai Tai Port Douglas
Mai Tai Hotel Port Douglas
Mai Tai Resort Guesthouse
Mai Tai Resort Shannonvale
Mai Tai Resort Guesthouse Shannonvale

Mai Tai Resort Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 56 out of 71 reviews" "
Rating 8 - Good. 13 out of 71 reviews" "
Rating 6 - Okay. 0 out of 71 reviews" "
Rating 4 - Poor. 1 out of 71 reviews" "
Rating 2 - Terrible. 1 out of 71 reviews" "

9.8/10

Cleanliness

10/10

Staff & service

10/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

10/10 Excellent

A

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful tranquil tropical resort. Fantastic location and André the owner is a wonderful host and a warm soul. If you want to relax, but also have a base that is central to everything, this is the place. 5 stars is not enough.
Stayed 6 nights in Jul 2024

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jun 2024

10/10 Excellent

Elaina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024

10/10 Excellent

Doug

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2023

10/10 Excellent

Anisa

Liked: Cleanliness, staff & service
The hosts were terrific , genuine , polite , helpful and friendly . The sceneries were beautiful , nice views all round . Property was relaxing .
Stayed 6 nights in Sep 2022

10/10 Excellent

Katherine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful tranquil setting. Surrounded by rainforest. Great place to stay.
Stayed 7 nights in Oct 2022

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Sep 2022

2/10 Terrible

Verified traveler

Traveled with partner
Beware. I was surprised and disappointed that after a snap lockdown in Victoria and boarder closing in QLD no compensation was given or credit for a future stay. The request was unkindly dismissed. This was the first very negative experience I’ve had across three continents during this pandemic. The proprietor made our lockdown experience much more painful through our conversation.
Stayed 3 nights in Jul 2021

10/10 Excellent

Aidan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Glorious spacious apartment with stunning views, tranquility & the opportunity for a well earned rest & relax. Easy access to restaurants, shops & markets. A thoroughly enjoyable weekend getaway a must for the discerning traveller. Attentive & helpful hosts Anthony & Andre make this resort a place of first class enjoyment & friendliness. My Grateful thanks Aidan
Stayed 3 nights in Oct 2020

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not a resort, bed and breakfast, shower is outside
Just about everything is not as described in the listing --very disappointing. I seriously question the authenticity of the other reviews. This is not a resort, not a hotel, it is a bed and breakfast. Breakfast is fruit and coffee (better described as continental breakfast). The rooms are semi-attached to the owners' home, they are constructed of cinder blocks with fixtures from home depot and decorated with hung pictures and knick knacks of asian culture. The shower is outside and crawling with bugs (god forbid other things like snakes!!). The pool is seemingly unusable, I would not have gotten in as it didn't appear to be regularly cleaned. In short, this is a bed and breakfast, operated by two very friendly gentlemen that also live there. It is a bed and breakfast, it is not up to even a 3-star hotel standards and a very far cry from a 4-star resort as advertised. The listing should be reclassified to bed and breakfast to reflect reality. Also, the listing should state that the shower is located outdoors.
Stayed 5 nights in Dec 2019

10/10 Excellent

Andre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly and relaxed hotel in a jungle paradise
I cannot commend this hotel highly enough. We were in Port Douglas for a week and decided to go for an accommodation away from the crowds. We could not be happier with our choice. Andre and Anthony are exceptional hosts, always there to help with good insights and local stories. They are a lot of fun to talk to. The hotel is located in the slope in the middle of the forest so it is very quiet with nature sounds. The swimming pool is very relaxing and has great views. A car is almost essential to move around, as the nearest restaurant is in Mossman 5 km away. Breakfast is very good at the hotel and it was included for us. The only minor downside for us was that our room could have had more light during the day. I think all the rooms have an outdoors private area though which largely makes up for the low light in the room. Once again this was probably the best accommodation I ever had in Australia.
Stayed 7 nights in Nov 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like how quiet and intimate it is as well as the Balinese style
Stayed 5 nights in Oct 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a beautiful place to take in the views and relax. Anthony & Andrea were very attentive hosts who had extensive knowledge of the area to make sure your stay was a wonderful expierence. A lovely freshly prepare breakfast every morning with clean rooms and efficient service.
Stayed 5 nights in Sep 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay at Mai Tai if you like to be surrounded by lush greenery of the rainforest, waking up to the sound of birds chirping in a unique setting with awesome hosts. We had the most relaxing 4 days in Aug and would definitely stay there again on our next visit to Far North Queensland...next time we will stay longer. It is secluded so you will need your own transport and it will help to arrive during daylight. Breakfast is delightful when you have awesome views to accompany the fresh fruits, fluffy croissant, home made jams and great coffee that is served on the gorgeous verandah. If you like your fur babies, ask Andre to introduce you to their beautiful and very well behaved, sociable Bernese.
Stayed 4 nights in Aug 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jul 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
After a week of travelling around and doing all the touristy things it was so nice to have the opportunity to relax and just enjoy the property and the view. The staff went out of their way to make my stay a highlight of my trip and I can’t wait to come back to relax.
Stayed 3 nights in Mar 2019

10/10 Excellent

Karl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great stay
Stayed 6 nights in Feb 2019

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service. Quiet boutique accomodation
Location is up on the hill slope where you get a view of the sugar plantations every morning. Andre and Anthony are the best hosts you could ask for. They offer the best guides and suggestions for visiting the sites around the area. Enjoyable 5 days we spent here.
Stayed 5 nights in Dec 2018

10/10 Excellent

Kia, Adelaide

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful quiet resort, great place to go and forget about all your worries. The owners are so lovely and so knowleable about the surrounding area. Exactly what we needed, thank you!
Stayed 3 nights in Jun 2018

10/10 Excellent

Morten, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2018

10/10 Excellent

Chris , Polson Montana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay too short
We enjoyed our short stay at the MaiTai. The gentlemen who take care of you are great. Right from making the reservation until we departed. Very friendly and helpful . We would stay for a longer period next time .
Stayed 3 nights in Mar 2018

10/10 Excellent

Bernie, melbourne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A little Bali in Port Douglas
Excellent facilities lovely peaceful retreat in the surrounding hills of Port Douglas Anthony our host was brilliant attention to detail was excellent Would definitely go back
Stayed 3 nights in Feb 2018

8/10 Good

Karyne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Peaceful and Relaxing
Anthony and Andre are wonderful and gracious hosts at this luxury Bed and Breakfast. It is beautifully decorated with a fabulous view. The bed is comfortable and the shower wonderful. They really go the extra mile to make their guests comfortable. Our only complaint is internet access in the area is intermittent but that is a problem in Queensland right now.
Stayed 3 nights in Oct 2017