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Hotel Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

One Bedroom Suite

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Two Bedroom Suite

Bed Count 2 Twin Beds Maximum Occupancy 5 Max

1 Bedroom Swim Out

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

2 Bedroom Dual Key Swim Out

Bed Count 2 Twin Beds Maximum Occupancy 5 Max

Two Bedroom Dual Key

Bed Count 2 Twin Beds Maximum Occupancy 5 Max

Hotel Amenities

Renovations + Closures

The property will be renovating from October 23 2024 to December 11 2024 (completion date subject to change). The following areas are affected:

  • Elevator

During renovations, the hotel will make every effort to minimize noise and disturbance.

Property Features

Mantra Heritage features an outdoor pool and a spa tub. Wireless Internet access is complimentary. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. This Port Douglas hotel also offers barbecue grills, tour/ticket assistance, and a garden. Onsite self parking is complimentary.

Mantra Heritage is a smoke-free property.

  • Safe-deposit box at front desk
  • Barbecue grill(s)
  • Luggage storage
  • Wheelchair accessible – no
  • Number of outdoor pools - 1
  • Number of hot tubs - 1
  • Elevator
  • Internet access in public areas - high speed
  • Front desk (limited hours)
  • Laundry facilities
  • Airport transportation
  • Tours/ticket assistance
  • Total number of rooms - 39
  • Free self parking
  • Number of floors - 4
  • Dry cleaning/laundry service
  • Free WiFi
  • Airport transportation (surcharge)
  • Smoke-free property
  • Garden

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi
  • Laundry facilities

Room Amenities

Mantra Heritage offers 39 air-conditioned accommodations with safes and coffee/tea makers. Rooms open to balconies. This Port Douglas hotel provides complimentary wireless Internet access. Bathrooms include showers, complimentary toiletries, and hair dryers. Additionally, rooms include irons/ironing boards and ceiling fans. Cribs/infant beds (surcharge) are also available. Housekeeping is provided weekly.

  • Air conditioning
  • Coffee/tea maker
  • Phone
  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Iron/ironing board
  • In-room safe
  • Balcony
  • Ceiling fan
  • Shower only
  • Free WiFi
  • Weekly housekeeping provided
  • Connecting/adjoining rooms available
  • Cribs/infant beds (surcharge)
  • Limited housekeeping
  • Electric kettle
  • Towels provided
  • Bedsheets provided
  • Number of bathrooms - 1
  • Toothbrush and toothpaste not available

Parking

Free self parking

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Internet access in public areas - high speed

Nearby Activities

An outdoor pool and a spa tub are on site.

Hotel Policies

Payment types

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 200.00

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: AUD 45 per person (one-way)
  • Airport shuttle fee per child: AUD 22.95 (one-way), (from 2 to 11 years old)
  • Crib (infant bed) fee: AUD 10.0 per night
  • Rollaway bed fee: AUD 43.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time starts at 2:00 PM

Check-in time ends at 4:00 PM

Minimum check-in age is: 18

Check-out

Check-out time is 10 AM

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Cashless transactions are available

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Front desk opens daily at 8:00 AM

Front desk closes daily at 6:00 PM

Property does not offer onsite COVID-19 testing

Property does not require health documentation at check-in

Guest accommodation is not sealed after cleaning

Electrostatic spray is not used for disinfection

Cashless transactions are available

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Masks are not compulsory at the property

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Contactless food service / room service is not available

Commonly-touched surfaces are cleaned with disinfectant

Reservation is not required for facilities onsite

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property follows sanitization practices of Bureau Veritas (3rd party expert - Global)

Property is cleaned with disinfectant

Staff wears personal protective equipment

Protective clothing is available to guests

Masks are available to guests

Mobile key entry is not available

Debit cards not accepted

Food service has not been amended for enhanced safety

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Staffed front desk

Social distancing measures are in place

Contactless check-in is not available

Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)

Property confirms they are implementing enhanced cleaning measures

Individually-wrapped food options are not available

No gap period between guest stays

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 43.0 per night.
  • Cribs (infant beds) are available for AUD 10.0 per night.

Pet Policy

  • Pets not allowed

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Cashless payment methods are available for all transactions.

Contactless check-out is available.

Hotel Names

  • Mantra Heritage
  • Mantra Heritage Hotel
  • Mantra Heritage Hotel Port Douglas
  • Mantra Heritage Port Douglas
  • Mantra Heritage Port Douglas Hotel Port Douglas
  • Port Douglas Mantra Heritage
  • Mantra Heritage Hotel
  • Mantra Heritage Port Douglas
  • Mantra Heritage Hotel Port Douglas

Hotel Reviews

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