Silkari Lagoons Port Douglas

4.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Silkari Lagoons Port Douglas

Terrace/patio
Exterior
Exterior
Blackout drapes, iron/ironing board, bed sheets
Exclusive Apartment | Living area | 30-inch flat-screen TV with cable channels, TV

Reviews

8.4 out of 10

Very good

Popular amenities

  • Pool
  • Barbecue grill
  • Laundry
  • Kitchen
  • Air conditioning
  • Free WiFi

Explore the area

Map
2 Langley Road, Port Douglas, QLD, 4877
  • Four Mile Beach Park
    7 min walk
  • Four Mile Beach
    12 min walk
  • Wildlife Habitat
    2 min drive
  • Port Douglas, QLD (PTI-Port Douglas Heliport)
    3 min drive

Room options

Three Bedroom Lagoon Swim Out Dual Key

  • 1076 sq ft
  • 3 bedrooms
  • 2 bathrooms
  • Sleeps 6
  • 2 King Beds and 1 Double Bed

Two Bedroom Exclusive Plunge Pool Dual Key

  • 1076 sq ft
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 5
  • 2 King Beds and 1 Double Sofa Bed

Hotel Garden Room (stair access only)

  • 249 sq ft
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Two Bedroom Balcony Spa Dual Key

  • 925 sq ft
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 5
  • 2 King Beds and 1 Double Sofa Bed

Hotel Lagoon Swim-Out

  • 237 sq ft
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

One Bedroom Lagoon Swim-Out

  • 732 sq ft
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

Two Bedroom Lagoon Swim-Out Dual Key

  • 1076 sq ft
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 5
  • 2 King Beds and 1 Double Sofa Bed

Hotel Balcony Spa

  • 237 sq ft
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

One Bedroom Deluxe

  • 732 sq ft
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Three Bedroom Balcony Spa Dual Key

  • 925 sq ft
  • 3 bedrooms
  • 2 bathrooms
  • Sleeps 6
  • 2 King Beds and 1 Double Bed

Similar properties

About this property

Silkari Lagoons Port Douglas

4.5-star Port Douglas aparthotel walkable to Four Mile Beach Park
6 outdoor pools, concierge services, and dry cleaning are available at this smoke-free aparthotel. Free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, tour/ticket assistance, and a garden are onsite. Each apartment features a kitchenette with a refrigerator and a microwave, plus a coffee/tea maker and a flat-screen TV with cable channels. A ceiling fan, a hair dryer, and a shower are among the other amenities that guests will find. Weekly housekeeping is available.
Silkari Lagoons Port Douglas offers 123 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and slippers. Accommodations at this 4.5-star aparthotel have kitchenettes with full-sized refrigerators/freezers and microwaves.

Bathrooms include showers, complimentary toiletries, and hair dryers. 30-inch flat-screen televisions come with cable channels. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided weekly.

6 outdoor swimming pools are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Silkari Lagoons Port Douglas features 6 outdoor swimming pools. Wireless Internet access is complimentary. For a surcharge, the property provides an airport shuttle (available 24 hours) and an area shuttle. This luxury aparthotel also offers a terrace, barbecue grills, and a vending machine. Onsite self parking is complimentary.

Silkari Lagoons Port Douglas is a smoke-free property.

Languages

Chinese (Mandarin), English, Korean

Property amenities

Beach

  • Beach nearby

Pool/Spa

  • 6 outdoor pools
  • Fenced pool
  • Pool loungers
  • Pool toys

Internet

  • Available in the apartment: Internet access
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free self parking on site

Family friendly

  • Babysitting (surcharge)
  • Pool toys

Kitchenette

  • Coffee/tea maker
  • Electric kettle
  • Freezer
  • Full-sized refrigerator/freezer
  • Microwave

Bedrooms

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 30-inch flat-screen TV with cable channels
  • TV in common areas

Outdoor areas

  • Barbecue grill
  • Deck/patio
  • Garden
  • Picnic area
  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry detergent
  • Laundry facilities

Comfort

  • Air conditioning
  • Ceiling fan
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • No elevator
  • Thin carpet in room
  • Tile flooring in room
  • Smoke-free property

Services and conveniences

  • Blackout drapes
  • Concierge services
  • Electrical adapters
  • Guidebooks
  • Housekeeping (weekly)
  • Iron/ironing board
  • Limited-hour front desk
  • Local maps
  • Luggage storage
  • Phone
  • Safe at front desk
  • Tour and ticket assistance
  • Vending machine

Location highlights

  • Near the ocean

Things to do

  • Bicycle rentals
  • Hiking/biking trails nearby
  • Horseback riding nearby
  • Sailing nearby
  • Windsurfing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Fire extinguisher

General

  • 123 units
  • 3 floors
  • Access via exterior corridors
  • Bicycle rentals
  • Connecting units available
  • Garden

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 7:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The property charges 1.5 percent for credit card payments
The front desk is open daily from 7:00 AM - 7:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:00 AM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 75 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: AUD 41 per person (one way)
  • Airport shuttle fee per child: AUD 20.50 (one-way), (from 2 to 11 years old)
  • Credit card charges are subject to a surcharge of 1.5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property is professionally cleaned

We should mention

This property does not have elevators
Pool access available from 7:00 AM to 9:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Oaks Lagoons
Oaks Lagoons Hotel
Oaks Lagoons Hotel Port Douglas
Oaks Lagoons Port Douglas
Oaks Lagoons Apartment Port Douglas
Oaks Lagoons Apartment
Oaks Lagoons
Silkari Lagoons Port Douglas Aparthotel
Silkari Lagoons Port Douglas Port Douglas
Silkari Lagoons Port Douglas Aparthotel Port Douglas

Silkari Lagoons Port Douglas Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 479 out of 1050 reviews" "
Rating 8 - Good. 375 out of 1050 reviews" "
Rating 6 - Okay. 138 out of 1050 reviews" "
Rating 4 - Poor. 42 out of 1050 reviews" "
Rating 2 - Terrible. 16 out of 1050 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Robert

Disliked: Cleanliness, property conditions & facilities
Toilet wasn’t clean when we got there but they stamped the the toilet paper and didn’t clean the bowl ,sheets had black stains on them we were there for 3 days and cleaners never came once to change sheets or bring new towels. Pretty disappointing.
Stayed 3 nights in Aug 2024

8/10 Good

Leanne

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
It was lovely to be able to stay in a property that was fully self contained AND had the convenience of on site pools. The two burner cook top was a little tight. The single drawer dishwasher ended up being the perfect size to be able to do a daily wash.
Stayed 7 nights in Aug 2024

8/10 Good

Katrina

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Equipped with everything you need for a longer stay
Stayed 1 night in Aug 2024

8/10 Good

Robert Bruce

Traveled with partner
It really is a great place to stay, however, it is getting a bit tired and the maintenance side of the resort really needs some attention.
Stayed 7 nights in Aug 2024

10/10 Excellent

Elizabeth C

Liked: Cleanliness, amenities, room comfort
Stayed 4 nights in Aug 2024

8/10 Good

Katrina

Stayed 2 nights in Aug 2024

8/10 Good

Susanna

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Elisabeth

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Loved my stay loved the pools and the spa and the space of the rooms and the cleanliness of the rooms , very friendly and helpful all of the staff .
Stayed 6 nights in Aug 2024

10/10 Excellent

Katie Beverley

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Location was great, swim out room was amazing with the kids who were able to jump in and out all day. Room was super neat and tidy, great size to accomodate a family of 5 very comfortably. Staff were ever so helpful and friendly - we will definitely be coming back! Thanks Silkari Lagoons for such an awesome stay!
Stayed 7 nights in Aug 2024

8/10 Good

Linda

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Lovely quiet well maintained property .
Stayed 5 nights in Jul 2024

10/10 Excellent

Phil, Remuera

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The location was quiet although on the main road , parking was easy and just a short drive into the main shopping area of Port Douglas
Stayed 14 nights in Aug 2024

8/10 Good

Ann

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Staff were extremely helpful and friendly
Stayed 1 night in Aug 2024

10/10 Excellent

DEBORAH JANE DEASY and JASON JOHN

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We had a great stay at Silkari, great facilities, kitchen, internal laundry, quiet. It was a great base to return to each night after exploring far north QLD, we will definitely be returning
Stayed 11 nights in Jul 2024

8/10 Good

Catherine

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jul 2024

6/10 Okay

Owen

Traveled with family
Liked: Cleanliness
The apartments are good for families. The parking can be difficult in busy periods and if you have a spa be prepared that you will use all your hot water filling the spa and there will not be any hot water for showers for a few hours after. This can be a problem with larger families. Also the staff were/are unaware of the issues. By and large a pleasant stay.
Stayed 7 nights in Aug 2024

10/10 Excellent

Nicole

Traveled with family
Liked: Cleanliness, property conditions & facilities
Room wasn’t ready
Stayed 2 nights in Aug 2024

8/10 Good

Steve

Liked: Cleanliness, property conditions & facilities
Good spot for the kids .
Stayed 4 nights in Jun 2024

10/10 Excellent

Renae

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Francis

Liked: Cleanliness
Stayed 1 night in Jul 2024

8/10 Good

Patricia Mary

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Access to Ramada next door restaurant
Stayed 9 nights in Jul 2024

10/10 Excellent

alison

Stayed 6 nights in Jul 2024

10/10 Excellent

Lynn

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jul 2024

4/10 Poor

Tanya

Traveled with family
Disliked: Amenities, property conditions & facilities
Room for everyone especially if you have a large family, has the potential but very dated and in need of improvements. Rooms didn’t feel or look clean because everything was old, towels were tiny and had holes, sheets had marks/stains, beds not comfortable, limited facilities on the property. Staff were wonderful and very informative and did the best they could
Stayed 2 nights in Jul 2024

8/10 Good

Thuy trang

Traveled with family and small children
Disliked: Amenities, property conditions & facilities
We stayed in a 3 bedroom unit. The layout was perfect for us as we were travelling with my parents and 2 kids. My parents had their own room which could be sectioned off from the main area. The swim out lagoon pool was very popular with the kids. They enjoyed a morning and evening swim. Even though the pool wasn't heated, the weather was warm so this didn't matter. The unit was outdated and the kitchen did not have a full cooktop. The utensils were quite limited so it was difficult to cook pasta for our family. Also there is a fee to refresh towels and get additional tea and coffee. Silkari Lagoons is located about 5 kms from Port Douglas centre so we needed a car to drive to the local Coles and shops. Overa
Stayed 3 nights in Jul 2024

8/10 Good

Luana

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Enjoyed our stay.
Stayed 2 nights in Jul 2024