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Oaks Port Douglas Resort

4.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Oaks Port Douglas Resort

Breakfast and dinner served, international cuisine
Exterior
Outdoor pool
In-room safe, desk, iron/ironing board, free WiFi
Lobby

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
  • Housekeeping
  • 24/7 front desk
  • Breakfast available
  • Spa
  • Pool

Explore the area

Map
87 Port Douglas Road, Port Douglas, QLD, 4877
  • Four Mile Beach
    15 min walk
  • Four Mile Beach Park
    18 min walk
  • Wildlife Habitat
    3 min drive
  • Port Douglas, QLD (PTI-Port Douglas Heliport)
    14 min walk

Room options

View all photos for 2 Bedroom Pool View, No Housekeeping

In-room safe, desk, iron/ironing board, free WiFi

2 Bedroom Pool View, No Housekeeping

  • 871 sq ft
  • Sleeps 5
  • 2 King Beds OR 1 King Bed and 2 Twin Beds

View all photos for Hotel Room, Pool View, No Housekeeping

In-room safe, desk, iron/ironing board, free WiFi

Hotel Room, Pool View, No Housekeeping

  • 290 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for 1 Bedroom Pool View, No Housekeeping

View from room

1 Bedroom Pool View, No Housekeeping

  • 581 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Hotel Room, Pool View

In-room safe, desk, iron/ironing board, free WiFi

Hotel Room, Pool View

  • 291 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for 1 Bedroom Garden View

In-room safe, desk, iron/ironing board, free WiFi

1 Bedroom Garden View

  • 581 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Hotel Room, Garden View

In-room safe, desk, iron/ironing board, free WiFi

Hotel Room, Garden View

  • 291 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for 2 Bedroom Garden View

In-room safe, desk, iron/ironing board, free WiFi

2 Bedroom Garden View

  • 872 sq ft
  • Sleeps 5
  • 2 King Beds OR 1 King Bed and 2 Twin Beds

View all photos for 2 Bedroom Pool View

In-room safe, desk, iron/ironing board, free WiFi

2 Bedroom Pool View

  • 872 sq ft
  • Sleeps 5
  • 2 King Beds OR 1 King Bed and 2 Twin Beds

View all photos for 1 Bedroom Pool View

View from room

1 Bedroom Pool View

  • 581 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for 2 Bedroom Garden View, No Housekeeping

In-room safe, desk, iron/ironing board, free WiFi

2 Bedroom Garden View, No Housekeeping

  • 872 sq ft
  • Sleeps 5
  • 2 King Beds OR 1 King Bed and 2 Twin Beds

View all photos for Hotel Room Garden View, No Housekeeping

In-room safe, desk, iron/ironing board, free WiFi

Hotel Room Garden View, No Housekeeping

  • 291 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for 1 Bedroom Garden View, No Housekeeping

In-room safe, desk, iron/ironing board, free WiFi

1 Bedroom Garden View, No Housekeeping

  • 581 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Hotel Room Pool View

In-room safe, desk, iron/ironing board, free WiFi

Hotel Room Pool View

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for One-Bedroom with Garden View

In-room safe, desk, iron/ironing board, free WiFi

One-Bedroom with Garden View

  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Hotel Room Garden View

In-room safe, desk, iron/ironing board, free WiFi

Hotel Room Garden View

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Two Bedroom Pool View

In-room safe, desk, iron/ironing board, free WiFi

Two Bedroom Pool View

  • Sleeps 4
  • 1 King Bed

View all photos for Two-Bedroom Garden View

In-room safe, desk, iron/ironing board, free WiFi

Two-Bedroom Garden View

  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for One Bedroom Pool View

In-room safe, desk, iron/ironing board, free WiFi

One Bedroom Pool View

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

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About this property

Oaks Port Douglas Resort

4.5-star Port Douglas hotel close to Four Mile Beach
A full-service spa, an outdoor pool, and a restaurant are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite.
Oaks Port Douglas Resort offers 136 accommodations with iPod docking stations and safes. Rooms open to balconies. LCD televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Port Douglas hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has couples treatment room(s). Services include deep-tissue massages, facials, body scrubs, and manicures and pedicures. The spa is open daily.
Oaks Port Douglas Resort features a full-service spa and an outdoor pool. The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

This 4.5-star property offers access to a 24-hour business center and meeting rooms. This luxury hotel also offers a terrace, gift shops/newsstands, and tour/ticket assistance. For a surcharge, the property provides an airport shuttle (available 24 hours) and an area shuttle. Complimentary self parking is available on site, along with a car charging station.

Oaks Port Douglas Resort has designated areas for smoking.

Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Oak & Vine - This restaurant specializes in international cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.
The Bar - This bar serves dinner only. Guests can enjoy alfresco dining (weather permitting). Open daily.

Languages

English, German, Portuguese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: AUD 28 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Oak & Vine
  • The Bar

Things to do

  • 18-hole adjacent golf course
  • Bicycle rentals
  • Billiards/pool table
  • Full-service spa
  • Outdoor pool

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Conference space
  • Meeting rooms

Outdoors

  • Picnic area
  • Terrace

Full-service spa

  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Manicures/pedicures
  • Prenatal massages
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 2 floors
  • 7 buildings
  • At least 80% lighting from LEDs
  • Ballroom
  • Designated smoking areas
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • Reception hall
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • iPod dock
  • LCD TV with cable channels

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The property charges 1.5 percent for credit card payments
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AUD 59.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 1 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately AUD 28 per person
  • Airport shuttle fee: AUD 41 per person (one-way)
  • Rollaway bed fee: AUD 59.0 per night
  • Credit card charges are subject to a surcharge of 1.5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property uses eco-friendly cleaning products
This property is professionally cleaned

We should mention

This property does not have elevators
Pool access available from 6:00 AM to 8:00 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

Port Douglas QT
QT Hotel Port Douglas
Oaks Resort Port Douglas
Oaks Resort
QT Port Douglas Hotel
Oaks Port Douglas
Oaks Resort Port Douglas
Oaks Port Douglas Resort Hotel
Oaks Port Douglas Resort Port Douglas
Oaks Port Douglas Resort Hotel Port Douglas

Oaks Port Douglas Resort Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 463 out of 1028 reviews" "
Rating 8 - Good. 343 out of 1028 reviews" "
Rating 6 - Okay. 153 out of 1028 reviews" "
Rating 4 - Poor. 49 out of 1028 reviews" "
Rating 2 - Terrible. 20 out of 1028 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

2/10 Terrible

Joe

Disliked: Staff & service, amenities, property conditions & facilities
After arriving about 2pm had to wait until4-45 for our room eventually contacted manager who put blame on wotif worst service we have ever encountered and we were not the only one only replying to this now as manager said she would be following this problem and emailing us back which has never happened Joe 0431676972
Stayed 1 night in Aug 2024

10/10 Excellent

MICHAEL

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, well maintained, good housekeeping and the security is great
Stayed 2 nights in Aug 2024

4/10 Poor

JULIE

Traveled with partner
Disliked: Amenities
Check in was very quick, with polite staff
Stayed 1 night in Aug 2024

8/10 Good

Warwick Leslie

Traveled with partner
Liked: Cleanliness
Clean comfortable good value for money
Stayed 9 nights in Aug 2024

6/10 Okay

James

Liked: Staff & service
Disliked: Cleanliness, amenities
I called before staying at this property to make sure they had working wifi in room. When I got there and was told it was not working they said I could have a conference room to do some work but I also could not use the smart tv in my room so what is the point.
Stayed 3 nights in Aug 2024

6/10 Okay

L G

Very limited dining and very expensive, the walkways to your rooms are dirty and dead leaves have been left, you can order room service from your room but must pick it up yourself,the pool bar has very limited hours for a holiday resort, The staff are Amazingly helpfull, No wifi in our block off rooms,they really need to pull there socks up
Stayed 4 nights in Aug 2024

6/10 Okay

Scott

Traveled with group
Liked: Cleanliness, room comfort
Management needs to read the reviews.
Arrived for check in with 2 friends, lady checking us in wasn’t the friendliest, we all have those days, but check in was a disaster, she gave us very brief instructions on how to find our rooms, no mention of any of the hotel facilities, no mention of “happy hour”, breakfast information, how the bus works or told anything about booking tours etc. thankfully we have Google. Finding the room was a challenge due to the poor instructions, get to the room and find out I’m missing some towels, I spoke to reception and was advised of an issue with towels coming up from Cairns, ok things happen but why wasn’t this mentioned at check in, reading the reviews on Google this towel situation has been going on for a number of weeks along with a number of other problems. Overall the room was clean, the pool was great and the staff were friendly.
Stayed 5 nights in Aug 2024

4/10 Poor

Lesley

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Didn't like patio area for room 5003, requested a move 4 times and nothing done, no wifi for a week and no iron and board in the room. Property is vety tired, our 3rd stay here and now we won't be back
Stayed 7 nights in Aug 2024

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A beautiful resort in the Tropics!
The Oaks Resort is a beautiful resort. The staff are all friendly, polite, helpful and professional. The rooms are private, clean, spacious, well equipped with clean bathrooms, comfortable beds and comfortable living areas. The pool, bar, outdoor areas, games area were all very well presented and made for a very enjoyable stay. The restaurant presented meals that were of a high level of dining.
Stayed 7 nights in Aug 2024

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I want to go back, it was a beautiful resort!
The Oaks Resort is a beautiful resort. The staff are all friendly, polite, helpful and professional. The rooms are private, clean, spacious, well equipped with clean bathrooms, comfortable beds and comfortable living areas. We stayed in a hotel room and a one bedroom apartment on our stay. The pool, bar, outdoor areas, games area were all very well presented and made for a very enjoyable stay. The restaurant had a delicious assortment on their menu and we enjoyed dining there. I we would highly recommend this resort and would love to stay there again in the future. Thanks for a memorable holiday!
Sitting y the pool on a warm evening after a delicious meal at the Oaks & Vine
Daily setup 👌🏽
Stayed 7 nights in Aug 2024

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast!
Stayed 1 night in Jul 2024

6/10 Okay

Peter, Katherine East

Traveled with family
Liked: Cleanliness, staff & service
The room was just to simple for the price. I got just one hand towel, 2 bath towels, none bath mat. I had to send my husband to collect at the reception area.
Stayed 1 night in Aug 2024

6/10 Okay

Christopher

Liked: Cleanliness, property conditions & facilities, room comfort
Not an option for the oldies
The room was fine but the wifi didn’t work. The dinner option was very limited and in any case, we had to drive somewhere to get it. There are no lifts and given the lack of suitable meal options, this is a place for young families in particular. The pool area is particularly good.
Stayed 1 night in Aug 2024

4/10 Poor

Arlene

Disliked: Cleanliness, staff & service, property conditions & facilities
The rooms were below average cleanliness
Stayed 7 nights in Jul 2024

2/10 Terrible

Timmothy

Stayed 1 night in Jul 2024

2/10 Terrible

Michelle

Liked: Cleanliness
Disliked: Staff & service
The customer service was terrible . I rant to combine both night of accomodation and apparently the message did not get to the motel so I had to check out and re- check in ! Had to wait for someone to contact me about my second room being ready but no one ever did and 2 -5 hours went by before I asked at Fest about room and no one even knew about it! The room towels weee dirty and had to be replaced and there weee no pool towels.
Stayed 1 night in Jul 2024

6/10 Okay

Andrew

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Staff were nice, but service was lacking somewhat. Items advertised were not available and there was a towel shortage throughout the stay. Not sure if there was no housekeeping for the room type we booked, but the room was never serviced the whole week we were there. Usually it’s 3-4 days max in most places. Dining options very limited. Felt like they made an effort to discourage people spending time at the property
Stayed 6 nights in Jul 2024

6/10 Okay

Raymond

Liked: Cleanliness, staff & service
The property could be looked after a bit more but the staff were lovely. It’s in a good location not too far from the town centre.
Stayed 5 nights in Jul 2024

8/10 Good

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Jul 2024

8/10 Good

David

Liked: Cleanliness, staff & service, amenities
Clean and comfortable Ordinary breakfast with substandard coffee Very poor internet
Stayed 2 nights in Jul 2024

6/10 Okay

Alisa

Traveled with family
Nice property with lovely gardens. We arrived late afternoon and were hoping to order pizzas from the hotel but when we went to order we were told that it wasn’t open as they were waiting on a food delivery. The next morning we were looking forward to spending the day by the pool but there were no towels at the pool. When I enquired at reception I was told that there were no towels as they were waiting for a delivery from Cairns. I then asked a room service person if we could use some room towels for the day but there were none of those either. The poor woman seemed frustrated like she had been asked the same question 100 times. This place has a serious towel shortage! We paid premium rates in school holidays and I feel that the hotel should have been more prepared for higher numbers of people.
Stayed 5 nights in Jul 2024

8/10 Good

Janna

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
This was a beautiful resort with a gorgeous central pool area and gardens. We stayed in a one bedroom apartment overlooking the pool, it was lovely. We had a third person on a sofa bed in the lounge area and that worked well. The kitchen was stocked with coffee pods and I always like that, there could be more utensils in the actual kitchen and, better provision for a third person staying in the room. Our housekeeping did a great job and I particularly appreciated that they did the dishes a couple of times, that made it feel like a holiday! A small thing, they kept only leaving two towels and at one stage did not replace the tea towel, nothing too major really! The swim up bar was fun, it’s open from 12 to 3 so we were only around for that once. Property needs some TLC here & there but is beautiful. Overall, the staff were very polite but I wouldn’t say that they seemed really excited and happy to be there. Made me wonder why. We had a great time. Thank you Oaks.
Stayed 5 nights in Jul 2024

10/10 Excellent

Peter

Stayed 7 nights in Jul 2024

8/10 Good

William

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

6/10 Okay

Franco

Disliked: Staff & service
July 24
Good facility and location, however regularly understaffed. Limited and restricted food and bar options regularly. No fresh pool towels for 3 days.
Stayed 8 nights in Jun 2024