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Pool Port Douglas

4.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Pool Port Douglas

Outdoor pool, open 7:00 AM to 9:00 PM, pool umbrellas, sun loungers
1 bedroom, individually decorated, individually furnished
Full-size fridge, microwave, oven, stovetop
View from room
3 Bedroom Sunset Pool View | Balcony

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Washer
  • Kitchen
  • Air conditioning
  • Free WiFi
  • Outdoor Space

Explore the area

Map
19-37 St Crispins Avenue, Port Douglas, QLD, 4877
  • Four Mile Beach Park
    11 min walk
  • Four Mile Beach
    12 min walk
  • Wildlife Habitat
    17 min walk
  • Port Douglas, QLD (PTI-Port Douglas Heliport)
    7 min drive

Room options

View all photos for 2 Bedroom Swim-up Pool View

Terrace/patio

2 Bedroom Swim-up Pool View

  • 861 sq ft
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 4
  • 1 Queen Bed and 2 Large Twin Beds

View all photos for 3 Bedroom Plunge Pool

3 Bedroom Plunge Pool | In-room dining

3 Bedroom Plunge Pool

  • 1873 sq ft
  • 3 bedrooms
  • 2 bathrooms
  • Mountain view
  • Sleeps 7
  • 2 Queen Beds and 2 Large Twin Beds

View all photos for 3 Bedroom Swim-up Pool View

3 Bedroom Swim-up Pool View | Terrace/patio

3 Bedroom Swim-up Pool View

  • 1076 sq ft
  • 3 bedrooms
  • 2 bathrooms
  • Sleeps 6
  • 2 Queen Beds and 2 Large Twin Beds

View all photos for 3 Bedroom Sunset Pool View

3 Bedroom Sunset Pool View | Balcony

3 Bedroom Sunset Pool View

  • 1076 sq ft
  • 3 bedrooms
  • 2 bathrooms
  • Mountain view
  • Sleeps 6
  • 2 Queen Beds and 2 Large Twin Beds

View all photos for 2 Bedroom Sunset Pool View

View from room

2 Bedroom Sunset Pool View

  • 807 sq ft
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 4
  • 1 Queen Bed and 2 Large Twin Beds

Similar properties

Property amenity

Sheraton Grand Mirage Resort, Port Douglas

Pool
Spa
Parking included
Free WiFi
4.4 out of 5, Excellent, (903)
The price is $241
per night
$265 total
includes taxes & fees
Dec 11 - Dec 12
Sheraton Grand Mirage Resort, Port Douglas

About this property

Pool Port Douglas

4.5-star Port Douglas aparthotel close to Four Mile Beach
Along with an outdoor pool, this smoke-free aparthotel has laundry facilities and tour/ticket assistance. Free WiFi in public areas and free self parking are also provided. Additionally, a garden, a picnic area, and a front-desk safe are onsite. Each apartment provides a kitchen with a refrigerator, an oven, a stovetop, and a microwave. Guests will appreciate conveniences like a washing machine and a sitting area, while a Smart TV with digital channels and Netflix provide a bit of entertainment. Weekly housekeeping is available.
Pool Port Douglas offers 54 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Rooms open to balconies or patios. These individually decorated and furnished accommodations have separate sitting areas. Accommodations at this 4.5-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include separate bathtubs and showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. 50-inch Smart televisions come with digital channels and Netflix. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided weekly.

Recreational amenities at the aparthotel include an outdoor pool.

Children under 12 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Pool Port Douglas features an outdoor pool, a terrace, and tour/ticket assistance. Wireless Internet access is complimentary. For a surcharge, the property provides an area shuttle within 5 km and an airport shuttle (available on request). This luxury aparthotel also offers a garden, a picnic area, and laundry facilities. Complimentary uncovered self parking is available on site, along with a car charging station.

Pool Port Douglas is a smoke-free property.

Languages

English

Property amenities

Beach

  • Sandy beach nearby

Pool/Spa

  • Outdoor pool
  • Pool loungers
  • Pool toys
  • Pool umbrellas

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Roundtrip airport shuttle (surcharge) from 7:00 AM to 6:00 PM on request
  • Area shuttle (surcharge) up to 5 km
  • Shopping center shuttle (surcharge)
  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Family friendly

  • Children stay free (see details)
  • Crib: AUD 10 per night
  • Pool toys

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Freezer
  • Full-sized refrigerator/freezer
  • Microwave
  • Oven
  • Stovetop
  • Toaster

Bedrooms

  • Bedroom
  • Bedsheets provided
  • Rollaway/extra bed: AUD 35 per night

Bathroom

  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Living room
  • Separate sitting area

Entertainment

  • 50-inch smart TV with digital channels
  • Books
  • Games
  • Netflix
  • Streaming services

Outdoor areas

  • Balcony/patio
  • Garden
  • Outdoor furniture
  • Picnic area
  • Terrace

Laundry

  • Laundry detergent
  • Laundry facilities
  • Washing machine

Comfort

  • Air conditioning
  • Ceiling fan
  • Heating

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Tile flooring in public areas
  • Tile flooring in room
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Smoke-free property

Services and conveniences

  • Housekeeping (weekly)
  • Iron/ironing board
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • Near the marina
  • Next to a golf course

Things to do

  • 18-hole adjacent golf course
  • Bicycle parking
  • Bicycle storage
  • Bicycle tours
  • Golf carts
  • Golf clubhouse
  • Golf clubs/equipment
  • Golf driving range
  • Pro golf lessons
  • Pro golf shop
  • Scooter/moped rentals
  • Basketball nearby
  • Bicycle rentals nearby
  • Boat tours nearby
  • Ecotours nearby
  • Fishing nearby
  • Golf lessons nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Horseback riding nearby
  • Kayaking nearby
  • Rafting nearby
  • Sailing nearby
  • Scuba diving nearby
  • Segway rentals/tours nearby
  • Snorkeling nearby
  • Swimming nearby
  • Water tubing nearby
  • Windsurfing nearby
  • Ziplining nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Outdoor lighting

General

  • 2 floors
  • 5 buildings
  • 54 units
  • Access via exterior corridors
  • Bicycle parking
  • Bicycle storage
  • Built in 2007
  • Electric car charging station
  • Garden
  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 8:30 AM - 5:00 PM
Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and lockbox information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 5 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours), lockbox

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 3 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AUD 35.0 per night
Cribs (infant beds) are available for AUD 10.0 per night

Property payment types

Important information

Optional extras

  • Airport shuttle fee: AUD 50 per person (one-way)
  • Airport shuttle fee per child: AUD 35 (one-way), (from 2 to 11 years old)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: AUD 10.0 per night
  • Rollaway bed fee: AUD 35.0 per night
  • High chair fee: AUD 10 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include outdoor lighting
This property is professionally cleaned

We should mention

This property does not have elevators
Pool access available from 7:00 AM to 9:00 PM
Parking height restrictions apply
Children under 12 years old are not allowed in the swimming pool without adult supervision

Property is also known as

Pool Apartment Port Douglas
Pool Port Douglas
Port Douglas Pool
Pool Hotel Port Douglas
Pool Resort Port Douglas Hotel Port Douglas
Pool Port Douglas Apartment
Pool Port Douglas Aparthotel
Pool Port Douglas Port Douglas
Pool Port Douglas Aparthotel Port Douglas

Pool Port Douglas Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 202 out of 402 reviews" "
Rating 8 - Good. 148 out of 402 reviews" "
Rating 6 - Okay. 46 out of 402 reviews" "
Rating 4 - Poor. 4 out of 402 reviews" "
Rating 2 - Terrible. 2 out of 402 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

9.2/10

Amenities

8.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

daphne

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great stay! The pool is amazing, the area is very clean, the front desk staff were very friendly and helpful. Perfect for families!
Stayed 3 nights in Aug 2024

10/10 Excellent

Steve

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, amenities
Our family had the BEST time. We stayed for a week mid Aug and the weather was great. Heather and the team were amazing and so helpful with giving us all the local knowledge. Our kids (6 & 9) had the best time, mainly spent in the pool. For us adults, the pool was a bit fresh to start with but once you got in, we spent the whole day in there. We also found that the later in the day, the pool was nice a refreshing. The pool in the main area is that big, that you can swim, splash around without annoying others or you could make friends. We stayed in one of the rooms with the swim up balcony and it was perfect because the kids would swim around whilst we sat on the sun lounges and watched on. We also hired a car which you would need, as you are about 6mins to the main part of Port Douglas where all the restaurants are. There is a little cafe about 2mins from the resort that does great coffee and breakfast and if you are lucky, you might spot the baby crocodile in the water near the golf course. The beach isn’t too far away and is great for your morning walks and you might even catch the sunrise if you are an early riser. Sunsets are best viewed on a clear day down at Anzac Park which you would need to drive to as it’s in the main part of town. We highly recommend staying here.
Stayed 7 nights in Aug 2024

10/10 Excellent

Evan

Liked: Cleanliness, room comfort
Stayed 5 nights in Jul 2024

10/10 Excellent

John

Stayed 5 nights in Jul 2024

10/10 Excellent

Kelvin

Traveled with family
Liked: Cleanliness, room comfort
Quiet location
Great place, pool temperature wasn’t that warm, so didn’t use the pool as intended. Hot water was an issue, ran out very fast.
Stayed 5 nights in Jul 2024

10/10 Excellent

natalka

Liked: Cleanliness, amenities
Spacious, modern property that was perfect for our family of five. The 3 bedroom apartment with plunge pool was a great size with plenty of space. The lounge furniture was a little worn and only accommodated 4 people comfortably, not enough space for the 5 of us. A larger couch for a 3 bedroom apartment would be more practical if accommodating up to 6 people.. The property is approx a 40 minute flat walk into the main street of Port Douglas. Alternatively, you can pay a shuttle service to take you there and back if you don't like walking or don't have a car. The staff were very friendly and helpful throughout our stay The large pool area was clean and well maintained. A very enjoyable stay overall!
Stayed 5 nights in Jul 2024

6/10 Okay

Damian

Traveled with family
Liked: Amenities
Disliked: Property conditions & facilities
Bed very soft, exhaust fan very loud in the bedroom from the bathroom and didn’t work that good. Pool was nice.
Stayed 9 nights in Jun 2024

10/10 Excellent

Marnie

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in May 2024

10/10 Excellent

Alex Peter

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Loved our stay!
Stayed 5 nights in Apr 2024

10/10 Excellent

Waleed

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Heather at the reception desk was very helpful, the pool was so nice
Stayed 3 nights in Apr 2024

10/10 Excellent

Louise

Traveled with group
Liked: Cleanliness, room comfort
Amazing hotel, highly recommend staying here. The staff were lovely and very helpful. Room was very clean, modern and spacious. Pool was really clean and had crystal clear water. Big enough to not feel crowded even if there were lots of people in it at the same time. The local shuttle bus would pick you up from the hotel right outside of reception which was really handy. I will definitely be returning.
Stayed 7 nights in Jan 2024

10/10 Excellent

DORIS

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Loved the hotel, the big open spaces of our accommodation the beds were great, the place was so nice and clean had all the best amenities the view was amazing the pool was incredible. LOVED IT ALL
Stayed 5 nights in Oct 2023

10/10 Excellent

John

Liked: Amenities
Staff were friendly rooms incredibly clean and a great area Had a fantastic time
Stayed 7 nights in Oct 2023

8/10 Good

Sheridan

Traveled with family and small children, Traveled with family
Liked: Cleanliness, property conditions & facilities
We had a great stay in a 2 bedroom apartment. It was clean and tidy. Quite small but fine for 2 adults and 2 younger kids. Pool was amazing!!!
Stayed 7 nights in Oct 2023

8/10 Good

Odiel

Traveled with family
It was ok
Beds were not comfortable. Kitchen did not have adequate utensils and plates. Very hard to cook.
Stayed 6 nights in Oct 2023

8/10 Good

Ingo

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The pool is an absolute highlight. Some of the furniture is a bit dated ( the bed was very soft…). But you can’t find friendlier staff.
Stayed 5 nights in Sep 2023

10/10 Excellent

Eric

Liked: Cleanliness, amenities, property conditions & facilities
Enjoyed. Only think that would make it a bit better is to have more shelves and hooks in the bathrooms.
Stayed 5 nights in Sep 2023

10/10 Excellent

Kane

Liked: Cleanliness, property conditions & facilities
Being able to watch over your kids swim from your own room is bliss!
Stayed 9 nights in Aug 2023

10/10 Excellent

Tomoko

Traveled with family and small children, Traveled with group, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great pool resort!
Stayed 8 nights in Jul 2023

8/10 Good

Simona

Liked: Cleanliness, property conditions & facilities
Nice and modern resort with easy access to the pools. Very nice and friendly staff. Spotless clean. Perfect for couples, family with kids, young people.
Stayed 3 nights in Jul 2023

10/10 Excellent

Andrew

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The pool is amazing
Stayed 8 nights in Jul 2023

10/10 Excellent

Brett

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
AAA . Had a fabulous week at Pool Resort. Heather and the team were very helpful with all the right information about local attractions and eateries. No hesitation in recommending Pool Resort for a relaxing break. Decent sized apartment and comfortable bed. Will definitely return..
Stayed 7 nights in Jul 2023

8/10 Good

Emma

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 7 nights in Jun 2023

10/10 Excellent

Catherine

Stayed 4 nights in Jun 2023

10/10 Excellent

Peter

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
This was our second visit staying in a three bed appartment. Love how quiet & relaxing this place is very helpful staff. Private access to pool which was safe for our three year old grandson. Can’t wait to come back
Stayed 6 nights in Jun 2023