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Aparthotel

Pool Port Douglas

4.5 star property

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Photo gallery for Pool Port Douglas

3 Bedroom Sunset Pool View | Living area | 50-inch Smart TV with digital channels, Netflix, books
View from room
2 Bedroom Swim Out - Lap Pool with Sun Loungers | Private kitchen | Full-size fridge, microwave, oven, stovetop
3 Bedroom Plunge Pool | Terrace/patio
Executive Apartment, 2 Bedrooms, Pool View | Living area | 50-inch Smart TV with digital channels, Netflix, books

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Kitchen
  • Washer
  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
19-37 St Crispins Avenue, Port Douglas, QLD, 4877
  • Place, Four Mile Beach Park
    β€ͺ10 min walk‬
  • Place, Four Mile Beach
    β€ͺ11 min walk‬
  • Place, Wildlife Habitat
    β€ͺ3 min drive‬

Room options

View all photos for 2 Bedroom Swim-up Pool View

Terrace/patio

2 Bedroom Swim-up Pool View

  • 861 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Large Twin Beds

View all photos for 2 Bedroom Pool & Mountain View

View from room

2 Bedroom Pool & Mountain View

  • 807 sq ft
  • Sleeps 4
  • 1 Queen Bed and 2 Large Twin Beds

View all photos for 3 Bedroom Swim-up Pool View

3 Bedroom Swim-up Pool View | Terrace/patio

3 Bedroom Swim-up Pool View

  • 1076 sq ft
  • 3 bedrooms
  • Sleeps 6
  • 2 Queen Beds and 2 Large Twin Beds

View all photos for 3 Bedroom Sunset Pool View

3 Bedroom Sunset Pool View | 1 bedroom, individually decorated, individually furnished

3 Bedroom Sunset Pool View

  • 1076 sq ft
  • 3 bedrooms
  • Mountain view
  • Sleeps 6
  • 2 Queen Beds and 2 Large Twin Beds

View all photos for 3 Bedroom Plunge Pool

3 Bedroom Plunge Pool | In-room dining

3 Bedroom Plunge Pool

  • 1873 sq ft
  • Mountain view
  • Sleeps 6
  • 2 Queen Beds and 2 Large Twin Beds

View all photos for Executive Apartment, 2 Bedrooms, Pool View

Executive Apartment, 2 Bedrooms, Pool View | Living area | 50-inch Smart TV with digital channels, Netflix, books

Executive Apartment, 2 Bedrooms, Pool View

  • 1066 sq ft
  • 2 bedrooms
  • Mountain view
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for 2 Bedroom Golf Course & Mountain View

1 bedroom, individually decorated, individually furnished

2 Bedroom Golf Course & Mountain View

  • 807 sq ft
  • 2 bedrooms
  • Golf view
  • Sleeps 4
  • 1 Queen Bed and 2 Large Twin Beds

View all photos for 2 Bedroom Pool Access - Lap Pool

View from room

2 Bedroom Pool Access - Lap Pool

  • 807 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Large Twin Beds

View all photos for 2 Bedroom Swim Out - Lap Pool with Sun Loungers

2 Bedroom Swim Out - Lap Pool with Sun Loungers | 1 bedroom, individually decorated, individually furnished

2 Bedroom Swim Out - Lap Pool with Sun Loungers

  • 2 bedrooms
  • Golf view
  • Sleeps 4
  • 1 Queen Bed and 2 Large Twin Beds

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About this property

Pool Port Douglas

4.5-star Port Douglas aparthotel close to Four Mile Beach
Along with an outdoor pool, this smoke-free aparthotel has laundry facilities and tour/ticket assistance. Free WiFi in public areas and free self parking are also provided. Additionally, a garden, a picnic area, and a front-desk safe are onsite. Each apartment provides a kitchen with a refrigerator, an oven, a stovetop, and a microwave. Guests will appreciate conveniences like a washing machine and an electric kettle, while a Smart TV with digital channels and Netflix provide a bit of entertainment. Weekly housekeeping is available.
Pool Port Douglas offers 54 air-conditioned accommodations, which are accessible via exterior corridors and feature hair dryers and irons/ironing boards. Rooms open to furnished patios. Each accommodation is individually furnished and decorated. Accommodations at this 4.5-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include separate bathtubs and showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. 50-inch Smart televisions come with digital channels and Netflix. Housekeeping is provided weekly.

Recreational amenities at the aparthotel include an outdoor pool.

Children under 12 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Pool Port Douglas features an outdoor pool, a terrace, and tour/ticket assistance. Wireless Internet access is complimentary. For a surcharge, the property provides an area shuttle within 5 km and an airport shuttle (available on request). This luxury aparthotel also offers a garden, a picnic area, and laundry facilities. Complimentary uncovered self parking is available on site, along with a car charging station.

Pool Port Douglas is a smoke-free property.

Property amenities

Beach

  • Sandy beach nearby

Pool/Spa

  • Outdoor pool
  • Pool loungers
  • Pool toys
  • Pool umbrellas

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Roundtrip airport shuttle (surcharge) from 7:00 AM to 6:00 PM on request
  • Area shuttle (surcharge) up to 5 km
  • Shopping center shuttle (surcharge)
  • Free uncovered self parking on site
  • Limited onsite self parking

Family friendly

  • Children stay free (see details)
  • Pool toys

Kitchen

  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Freezer
  • Full-sized refrigerator/freezer
  • Microwave
  • Oven
  • Stovetop
  • Tea bags/instant coffee
  • Toaster

Bedrooms

  • Bedroom
  • Bedsheets provided
  • Rollaway/extra bed: AUD 35 per day

Bathroom

  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Living room

Entertainment

  • 50-inch smart TV with digital channels
  • Books
  • Games
  • Netflix
  • Streaming services

Outdoor areas

  • Furnished patio
  • Garden
  • Outdoor furniture
  • Picnic area
  • Terrace

Laundry

  • Laundry detergent
  • Laundry facilities
  • Washing machine

Comfort

  • Air conditioning
  • Ceiling fan
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 17 steps to reach entrance
  • Handrails in stairways (31 inches high)
  • Tile flooring in public areas
  • Tile flooring in room
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Smoking not allowed

Services and conveniences

  • Iron/ironing board
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Tour and ticket assistance
  • Weekly housekeeping

Location highlights

  • Near the marina
  • Next to a golf course

Things to do

  • 18-hole adjacent golf course
  • Bicycle parking
  • Bicycle storage
  • Bicycle tours
  • Golf carts
  • Golf clubhouse
  • Golf clubs/equipment
  • Golf driving range
  • Pro golf lessons
  • Pro golf shop
  • Scooter/moped rentals
  • Basketball nearby
  • Bicycle rentals nearby
  • Boat tours nearby
  • Ecotours nearby
  • Fishing nearby
  • Golf lessons nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Horseback riding nearby
  • Kayaking nearby
  • Rafting nearby
  • Sailing nearby
  • Scuba diving nearby
  • Segway rentals/tours nearby
  • Snorkeling nearby
  • Swimming nearby
  • Water tubing nearby
  • Windsurfing nearby
  • Ziplining nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Outdoor lighting

General

  • 2 floors
  • 5 buildings
  • 54 units
  • Access via exterior corridors
  • Bicycle parking
  • Bicycle storage
  • Built in 2007
  • Electric car charging station
  • Garden
  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 8:30 AM - 5:00 PM
Guests planning to arrive outside of normal check-in hours will receive an email within 24 hours before arrival with check-in instructions and lockbox information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 5 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours), lockbox

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 3 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AUD 35.0 per day
Cribs (infant beds) are available for AUD 10.0 per night

Property payment types

Important information

Optional extras

  • Airport shuttle fee: AUD 50 per person (one-way)
  • Airport shuttle fee per child: AUD 35 (one-way), (from 2 to 11 years old)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: AUD 10.0 per night
  • Rollaway bed fee: AUD 35.0 per day
  • High chair fee: AUD 10 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned

We should mention

This property does not have elevators
Pool access available from 7:00 AM to 9:00 PM
Parking height restrictions apply
Children under 12 years old are not allowed in the swimming pool without adult supervision

Property is also known as

Pool Apartment Port Douglas
Pool Port Douglas
Port Douglas Pool
Pool Hotel Port Douglas
Pool Resort Port Douglas Hotel Port Douglas
Pool Port Douglas Apartment
Pool Port Douglas Aparthotel
Pool Port Douglas Port Douglas
Pool Port Douglas Aparthotel Port Douglas

Pool Port Douglas Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 227 out of 435 reviews
Rating 8 - Good. 156 out of 435 reviews
Rating 6 - Okay. 46 out of 435 reviews
Rating 4 - Poor. 4 out of 435 reviews
Rating 2 - Terrible. 2 out of 435 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

9.2/10

Amenities

8.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Cristine

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Sep 2025

10/10 Excellent

Kate

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
What a little slice of paradise Pool Resort is! We thoroughly enjoyed our 7 day stay - leaving was so hard! The pool itself is stunning, the rooms are extremely well appointed and Brigid and Heather are just the most welcoming and lovely hosts. Can’t recommend this place more highly. It’s a little way out of the town centre, but the reliable local shuttles get you anywhere you need to go within the town. Perfect stay!
Stayed 6 nights in Sep 2025

10/10 Excellent

Kate

Liked: Cleanliness, property conditions & facilities
Love the pools and cleaning staff are lovely Did not rate the body corporate guy sneaking around the back of unit taking photos of people if there towels were left hanging Very rude and arrogant man not great for bussiness
Stayed 7 nights in Sep 2025

10/10 Excellent

Plamen

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very clean and spacious rooms. Good location away from the noise. Direct access to the pool. Very well managed. Friendly and helpful staff. Once again credit to the manager and staff for the excellent service. I will highly recommend this facility. Thank you very much.
Stayed 10 nights in Aug 2025

8/10 Good

Lauren

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful pool stretching the length of the property. Some areas of property showing some wear and tear, but overall a pleasant place to stay.
Stayed 4 nights in Aug 2025

10/10 Excellent

Stacey

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We loved our time at Pool. We would stay again in a heartbeat and really didn’t want to leave. Wonderful service, beautiful property. Exactly what we were looking for!
Stayed 3 nights in Aug 2025

10/10 Excellent

Carissa

Traveled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Rebecca

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Absolutely beautiful pool and surrounding gardens. Swim up room sensational for families to relax and direct access ti the pool. Host Heather and her husband were so helpful and very informative with activities in the area also delightful to deal wirh. Definately will return.
Swim up 2 bedroom apartment
Stayed 6 nights in Jul 2025

10/10 Excellent

Heather

Stayed 6 nights in Jul 2025

8/10 Good

zoe

Traveled with family
Liked: Cleanliness, property conditions & facilities
We enjoyed our stay at Pool. The pool was large and clean. Our 2 bedroom apartment was upstairs overlooking the pool. The second bedroom was small with no bedside tables or a lamp. The kitchen was well stocked with appliances and the laundry was useful. It’s a long walk to town so we were happy we had a hire car. The walk to the beach is about 10/15 minutes.
Stayed 7 nights in Jul 2025

10/10 Excellent

Craig

Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay, i will be back.
Stayed 6 nights in Jul 2025

8/10 Good

Rachael

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Jul 2025

10/10 Excellent

Jennifer Louise

Stayed 7 nights in Jul 2025

10/10 Excellent

Tony

Liked: Cleanliness, property conditions & facilities
room design was contemporary and functional. Grounds were well maintained and offered a number of pleasant areas for relaxation. Staff were super helpful with information about local eateries and attractions.
Stayed 7 nights in Jun 2025

8/10 Good

Ankur

Stayed 3 nights in Jun 2025

10/10 Excellent

James

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great facilities for cooking and washing - really appreciated when you’re away from home for a while!
Stayed 3 nights in May 2025

10/10 Excellent

Meagan Elizabeth

Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in Apr 2025

8/10 Good

Evan Ronald

Liked: Cleanliness, property conditions & facilities
Stayed 6 nights in Jan 2025

10/10 Excellent

spiro

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Aweome place to relax and unwind Gorgeous pools Staff so friendly Def coming back next year
Stayed 3 nights in Jan 2025

8/10 Good

Nealasni

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jan 2025

10/10 Excellent

Fares

Liked: Cleanliness, property conditions & facilities
Nice work
Stayed 5 nights in Jan 2025

10/10 Excellent

REEM

Liked: Cleanliness, amenities, property conditions & facilities
Very friendly, helpful and super approachable staff who gave great advise and recommendations. The property was very clean and comfortable and we really enjoyed our stay!! 😊😍😊
Stayed 4 nights in Jan 2025

10/10 Excellent

Nicola C

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Jan 2025

10/10 Excellent

Tahnee

Traveled with family
Liked: Cleanliness, room comfort
Beautiful spot
Stayed 7 nights in Oct 2024

10/10 Excellent

Olivia

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great apartment for family. Reception staff. Ery helpful at recommending activities for us and the pool was fantastic
Stayed 7 nights in Oct 2024