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Silkari The Pavilions Port Douglas

4.0 star property

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Photo gallery for Silkari The Pavilions Port Douglas

Outdoor pool, pool umbrellas, sun loungers
Reception
Aerial view
Aerial view
Studio, 1 Queen Bed | Living area | Flat-screen TV

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot Tub
  • Housekeeping
  • Pool
  • Barbecue grill
  • Laundry
  • Air conditioning

Explore the area

Map
35 Macrossan Street, Port Douglas, QLD, 4871
  • Macrossan Street
    ‪1 min walk‬
  • Four Mile Beach
    ‪6 min walk‬
  • Sugar Wharf
    ‪7 min walk‬

Room options

View all photos for Standard Apartment, 2 Bedrooms

Standard Apartment, 2 Bedrooms | In-room safe, iron/ironing board, free WiFi, bed sheets

Standard Apartment, 2 Bedrooms

  • 1313 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds OR 1 King Bed and 1 Queen Bed

View all photos for Standard Apartment, 1 Bedroom

Standard Apartment, 1 Bedroom | In-room safe, iron/ironing board, free WiFi, bed sheets

Standard Apartment, 1 Bedroom

  • 775 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Studio, 1 Queen Bed

Studio, 1 Queen Bed | In-room safe, iron/ironing board, free WiFi, bed sheets

Studio, 1 Queen Bed

  • 538 sq ft
  • Studio
  • Sleeps 2
  • 1 Queen Bed

View all photos for 1 Bedroom Apartment - Lower Ground Floor

1 Bedroom Apartment - Lower Ground Floor | In-room safe, iron/ironing board, free WiFi, bed sheets

1 Bedroom Apartment - Lower Ground Floor

  • 775 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

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About this property

Silkari The Pavilions Port Douglas

4-star Port Douglas aparthotel steps from Macrossan Street
This smoke-free aparthotel features an outdoor pool, a hot tub, and laundry facilities. Free WiFi in public areas and free self parking are also provided. Additionally, limo/town car service, tour/ticket assistance, and barbecue grills are onsite. Each apartment boasts a jetted tub and offers free WiFi and a balcony. Conveniences include a sitting area and a refrigerator, and guests will appreciate thoughtful touches like bathrobes and slippers.
Silkari The Pavilions Port Douglas offers 20 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Rooms open to balconies. Accommodations offer separate sitting areas. Flat-screen televisions come with digital channels.

Bathrooms include shower/tub combinations with jetted bathtubs, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

An outdoor pool and a hot tub are on site.

Children under 13 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Silkari The Pavilions Port Douglas features an outdoor pool and a hot tub. Public areas are equipped with complimentary wireless Internet access. For a surcharge, the property provides an area shuttle within 8 km and an airport shuttle (available on request). This Art Deco aparthotel also offers a terrace, barbecue grills, and tour/ticket assistance. Complimentary self parking is available on site.

Silkari The Pavilions Port Douglas is a smoke-free property.

Languages

English

Property amenities

Beach

  • Beach nearby

Pool/Spa

  • Hot tub
  • Outdoor pool
  • Pool loungers
  • Pool umbrellas

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Roundtrip airport shuttle (surcharge) from 6:00 AM to midnight on request
  • Area shuttle (surcharge) up to 8 km
  • Limo/town car service
  • Free self parking on site

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Refrigerator

Bedrooms

  • Bedsheets provided

Bathroom

  • 1 private bathroom
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Living spaces

  • Separate sitting area

Entertainment

  • Flat-screen TV with digital channels

Outdoor areas

  • Balcony
  • Barbecue grill
  • Terrace

Laundry

  • Laundry facilities

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Front entrance ramp
  • Upper floors accessible by stairs only
  • Smoke-free property

Services and conveniences

  • Housekeeping (daily)
  • Iron/ironing board
  • Safe (surcharge)
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • In a shopping district
  • In the city center

Things to do

  • Bicycle rentals nearby
  • Boat tours nearby
  • Ecotours nearby
  • Golf lessons nearby
  • Golfing nearby
  • Kayaking nearby
  • Parasailing nearby
  • Rafting nearby
  • Scooter/moped rentals nearby
  • Scuba diving nearby
  • Skydiving nearby
  • Snorkeling nearby
  • Windsurfing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 1 building
  • 20 units
  • 3 floors
  • Access via exterior corridors
  • Art Deco architecture
  • Built in 2000
  • Connecting units available

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 5 PM
Early check-in subject to availability
Early check-in fee: AUD 50.00
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: AUD 50.00

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 5 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children younger than 15 are not allowed at this adults-only property; all guests 15 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: AUD 51.60 per person (one-way)
  • Early check-in fee: AUD 50.00 (subject to availability)
  • Late check-out fee: AUD 50.00 (subject to availability)
  • An in-room safe is available for an additional fee
  • Credit card charges are subject to a surcharge

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property is professionally cleaned

We should mention

This property does not have elevators
Guests under 15 years old are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Children under 13 years old are not allowed in the swimming pool without adult supervision

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Pavilions Apartment Port Douglas
Pavilions Port Douglas
The Pavilions
Silkari The Pavilions Douglas
Silkari The Pavilions Port Douglas Aparthotel
Silkari The Pavilions Port Douglas Port Douglas
Silkari The Pavilions Port Douglas Aparthotel Port Douglas

Silkari The Pavilions Port Douglas Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 130 out of 308 reviews
Rating 8 - Good. 125 out of 308 reviews
Rating 6 - Okay. 33 out of 308 reviews
Rating 4 - Poor. 14 out of 308 reviews
Rating 2 - Terrible. 6 out of 308 reviews

8.6/10

Cleanliness

7.8/10

Staff & service

8.6/10

Amenities

8.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Anne

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Large room with kitchenette and separate bedroom. Excellent location. In the centre of the 'tourist area', steps to numerous bars and restaurants. Grocery store / bottle store 3 minute walk. Covered secure parking. Our balcony faced the rear of the property, where construction is underway on a new building. Not a problem for us (they advised us before our arrival of the construction to allow us to change) but, it may block the view when completed. Great place to stay in Port Douglas.
Stayed 4 nights in Sep 2024

10/10 Excellent

Alexandre

Liked: Cleanliness, amenities, room comfort
I can only describe my stay here as perfect. I had an incredibly busy schedule, with 2 full-day activities booked in my 2-night stay, arriving after midnight on the first day. This timetable does not fit well with the reception times for check-in and check-out, but after communicating my situation to the staff they easily offered me options to make it work, even keeping my luggage after the check-out. Here, let me specifically cite the manager Shannon, whose attention I can only qualify as delightful. The rooms were large and comfortable offering all the expected amenities and prepared to keep you safe in such a tropical and wildlife-vibrant environment. Regarding the location, for me it is also perfect, right in the middle of Port Douglas, with many restaurants and grocery stores just some steps away, and the marina where you board the boats to explore the Great Barrier Reef is just 10-15 minutes by walking. This property will be first on my list for my next stay at Port Douglas.
Stayed 2 nights in Sep 2024

8/10 Good

Rachel

Liked: Cleanliness, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

Joan

Traveled with partner
Location good for being in middle of town & convienent to all retail, food etc. Surprisingly quiet considering location. Property is rather dated & confined. Staff most friendly & helpful - couldn't fault them.
Stayed 7 nights in Aug 2024

8/10 Good

Margaret

Liked: Property conditions & facilities
Stayed 5 nights in Aug 2024

10/10 Excellent

Wayne

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I would recommend this property to anyone, from the time of our arrival to the departure it was fantastic, the receptionist that greeted us was also fantastic she went out of her way to accommodate us. Close to everything you need. Well done.
Stayed 2 nights in Aug 2024

10/10 Excellent

William

Liked: Cleanliness
Stayed 7 nights in Jun 2024

8/10 Good

Yvette

Traveled with group
Liked: Cleanliness, property conditions & facilities
The highlight of this property is its great location right in centre of town off the main street. A great variety of cafes and restaurants close by and a close walk to the beach, park and marina. The Pavilions units very generous in size, although older, had been refurbished recently and had everything we needed for our week’s stay. Only thing I would have liked was the opportunity to have some fresh towels during our stay. Pool also older but was warm and a great place to cool off.
Stayed 7 nights in May 2024

10/10 Excellent

Troy

Stayed 2 nights in May 2024

10/10 Excellent

Julie

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The property was prime location right in the centre of the main street, very close to all the restaurants, beach and also Coles, we usually hire a car, this time we didn't and we didn't really need too due to the good location. They have a car park here too. Shannon the manager was very helpful and friendly and we felt very welcomed. The aircon in the room was amazing. We also enjoyed swimming in the pool.
Stayed 5 nights in Jan 2024

8/10 Good

Julie

Liked: Cleanliness, room comfort
Birthday holiday
We stayed for hubby’s 70th birthday. We wanted central and quiet, no kids. This was the perfect location. Unfortunately we didn’t get to enjoy the facilities as Cyclone Jasper arrived. Staff moved us to a higher room and we bunkered down til we could fly out and home. The rooms are well appointed, clean and central. Staff are absolutely amazing.
Stayed 7 nights in Dec 2023

10/10 Excellent

Susanna

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Liked that it is close to everything. Maybe change towel when people stay a week, also the bin could be emptied. The spa was hard to step in when showering ,but I know you are going to change that .
Stayed 6 nights in Aug 2023

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Fantastic location right in the middle of town! Apartment was on the ground level so not much natural light but great space otherwise. Lovely little pool area and bbq to use as well. Walking distance to everything. Would recommend 😁
Stayed 2 nights in Jun 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, amenities, property conditions & facilities
Was on the main st tho tucked away, i was kept updated via text from pavillions regarding payment, keys, directions to my room if i arrived whilst reception was unattended. The staff i had contact with were super friendly professional and helpful. I would definitely book there again. The hotel is also within walking distance of everything
Stayed 2 nights in Jun 2021

8/10 Good

Verified traveler

Traveled with partner, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Central location and as was listed
Stayed 2 nights in Jun 2021

4/10 Poor

Verified traveler

Traveled with partner
Disliked: Cleanliness, amenities
we liked the location and the price was reasonable, people were friendly, however didnt find that the room was very clean. everything we touched needed proper cleaning. this includes the glasses, spoons and the bathroom could be cleaner and renovated. found that the small appartment was far too small (queen studio).
Stayed 3 nights in May 2021

8/10 Good

George

Traveled with group
Liked: Cleanliness, room comfort
Stayed 5 nights in May 2021

8/10 Good

R

Liked: Cleanliness, room comfort
Pavilion apartments worth considering
The room was a typical tropic apartment located in the Main Street of Port Douglas. Angela and Grant are the on-site managers there and were always friendly and helpful. Room was clean and tidy. Ideally located as short walk to beach shops restaurants and the Sunday market
Stayed 6 nights in Apr 2021

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Very friendly and helpful managers
Stayed 4 nights in Apr 2021

10/10 Excellent

durville

Liked: Cleanliness, room comfort
Stayed 5 nights in Jan 2021

8/10 Good

Crystal

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Dec 2020

10/10 Excellent

Cory

Liked: Cleanliness, room comfort
Stayed 2 nights in Aug 2020

6/10 Okay

Chris

Business traveler
Liked: Cleanliness
overpriced
average hotel rooms/ pool area great
Stayed 1 night in Jul 2020

8/10 Good

margaret

Liked: Cleanliness, room comfort
Stayed 2 nights in Jul 2020

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, amenities
Great location great service great value. Highly recommended.
Stayed 1 night in Jun 2020