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The Boardwalk Hotel

4.0 star property
VIP Access

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Photo gallery for The Boardwalk Hotel

Indoor pool, outdoor pool
Terrace/patio
Dining
Hiking
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Gym
  • Bar
  • 24/7 front desk
  • Spa
  • Pool
  • Room service
$159
includes taxes & fees
Sep 7 - Sep 8

Explore the area

View in a map
Beach Road, Summerstrand, Gqeberha (Port Elizabeth), Eastern Cape, 6001
  • Hobie Beach
    ‪5 min walk‬
  • King's Beach
    ‪13 min walk‬
  • Market Square
    ‪5 min drive‬
  • Port Elizabeth (PLZ)
    ‪7 min drive‬

Room options

View all photos for Luxury Twin Room

Luxury Twin Room | Minibar, in-room safe, desk, blackout drapes

Luxury Twin Room

  • 377 sq ft
  • Sea view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Luxury Room, 1 King Bed

Minibar, in-room safe, desk, blackout drapes

Luxury Room, 1 King Bed

8.8 out of 10
Excellent
(6 reviews)
  • 377 sq ft
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite

Junior Suite | Living area | 40-inch LED TV with satellite channels, TV, pay movies

Junior Suite

  • 667 sq ft
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room

Family Room | Minibar, in-room safe, desk, blackout drapes

Family Room

  • Sea view
  • Sleeps 4
  • 1 King Bed OR 1 Double Sofa Bed

View all photos for Luxury Suite

Luxury Suite | Minibar, in-room safe, desk, blackout drapes

Luxury Suite

  • 947 sq ft
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Paraplegic Room

Coffee and/or coffee maker

Paraplegic Room

  • 377 sq ft
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Luxury Room

Superior Luxury Room | Minibar, in-room safe, desk, blackout drapes

Superior Luxury Room

  • 764 sq ft
  • Sea view
  • Sleeps 4
  • 1 King Bed OR 1 Double Sofa Bed

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About this property

The Boardwalk Hotel

4-star hotel in Summerstrand
Guests of this beach hotel will appreciate convenient onsite amenities such as a fitness center and a sauna.
The Boardwalk Hotel offers 140 air-conditioned accommodations with minibars and safes. 40-inch LED televisions come with premium satellite channels and pay movies. Bathrooms include separate bathtubs and showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. A nightly turndown service is provided and housekeeping is offered daily.

An indoor pool and an outdoor pool are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has couples treatment room(s). Services include deep-tissue massages, hot stone massages, facials, and body wraps.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

In addition to a full-service spa, The Boardwalk Hotel features an indoor pool and an outdoor pool. Dining is available at one of the hotel's 13 restaurants. The property also offers a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities at this 4-star property consist of a business center and meeting rooms. Event facilities measuring 32281 square feet (2999 square meters) include a conference center. This beach hotel also offers a casino, a fitness center, and a sauna. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Onsite self parking and valet parking are complimentary.

The Boardwalk Hotel has designated areas for smoking.

The Boardwalk Hotel has 13 restaurants on site.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 13 restaurants
  • A bar/lounge
  • A poolside bar
  • Snack bar/deli

Things to do

  • 10 gaming tables
  • 100 slot machines
  • Arcade/game room
  • Bowling alley
  • Casino
  • Full-service spa
  • Gym
  • Indoor pool
  • Outdoor pool
  • Playground
  • Sauna
  • Shopping

Family friendly

  • Arcade/game room
  • Bowling alley
  • In-room babysitting (surcharge)
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business center
  • Conference center (32,281 square feet of space)
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 4 floors
  • Banquet hall
  • Built in 2012
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • 40-inch LED TV with premium cable/satellite channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 16

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: ZAR 100 per person (one way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Property Registration Number 1996/003925/07

We should mention

Children under 16 years old are not allowed in the spa without adult supervision

Property is also known as

Boardwalk Hotel Port Elizabeth
Boardwalk Port Elizabeth
Boardwalk Hotel
The Boardwalk Hotel Port Elizabeth/Summerstrand
The Boardwalk Hotel Hotel
The Boardwalk Hotel Gqeberha
The Boardwalk Hotel Hotel Gqeberha

The Boardwalk Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 149 out of 263 reviews
Rating 8 - Good. 83 out of 263 reviews
Rating 6 - Okay. 14 out of 263 reviews
Rating 4 - Poor. 13 out of 263 reviews
Rating 2 - Terrible. 4 out of 263 reviews

9.4/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Charles

Stayed 2 nights in May 2025

8/10 Good

Margaret

Liked: Cleanliness
Disliked: Amenities
Stayed 9 nights in May 2025

8/10 Good

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a beautiful location and the stay was comfortable. The hotel was clean and well kept. The breakfast buffet was delicious and a lot of variety.
Stayed 1 night in Apr 2025

10/10 Excellent

Heather

Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a pleasure staying here. The staff make it worth it. The breakfast is very good. Rooms are clean and the hotel is walkable to everything; the beach, mall, shops, etc.
Stayed 2 nights in Mar 2025

10/10 Excellent

Heather

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ironman visit

Amazing stay. Great hotel. Wish the breakfast had water and sparkling water included. Awesome how centrally located for all Ironman activities.
Stayed 3 nights in Mar 2025

10/10 Excellent

joseph, Lykens

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 1 night in Mar 2025

8/10 Good

Janice

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location in Summerstrand. Having the mall right beside us for beach and restaurant access was excellent. Enjoyed the pool both days but it really needed to be vacuumed on the second day. Breakfast area was lovely and the food was good but not great.
Stayed 2 nights in Feb 2025

6/10 Okay

Thandile

Traveled with family and small children
Liked: Staff & service
The staff is friendly, clean but they didn’t clean me room. Reception and kitchen has to co-ordinate as my daughter was denied breakfast I had to fight that she’s in the booking. It needs to improve my toilet flush was not functioning it needs an upgrade . Staff helpful and friendly. Safe environment, security is good, spa excellent
Stayed 3 nights in Dec 2024

10/10 Excellent

Darshan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s 5 star That’s it
Stayed 1 night in Dec 2024

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dinner service was very slow.
Stayed 1 night in Oct 2024

10/10 Excellent

Adam

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty Georgian style Hotel that was conveniently close to the airport and the shopping mall and across the road from the beach. We had Large spacious room on the 4th floor overlooking the pool area and sea. I nearly cancelled this Hotel as I read the reviews but to be fair, it actually exceeded my expectations. I don’t have anything negative to say about the hotel. We use the spa The treatments were quite expensive for South African prices but we’re from the UK so it was reasonable for us. I did think it was a little bit cheeky that they charge Extra to use the sauna steam room which would double the price of your massage. However, the massage was exceptional experience. The spa is an outsourced supplier to the hotel sitting. In door pool and out swimming pool there’s also a small gym with a couple of treadmills and a few other machines as useful as also water available. The shopping mall is very close by and a couple of supermarkets. Lots of restaurants you’ve got children is a cinema and an arcade. Breakfast was ok - buffet but included in room rate . Platinum level Expedia members we got a free bottle of fizz waiting for us when we arrived, which was a nice touch. They were secure car parking facility underneath the hotel with direct access into the list and straight into the hotel. The hotel was very quiet at night. We had no loud noises which I do and we felt safe.
Stayed 2 nights in Oct 2024

10/10 Excellent

Cheryl

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Thelma

Stayed 1 night in Oct 2024

10/10 Excellent

Dustin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a really nice and really comfortable hotel. The room was beautiful! I did a massage at the spa too and it was wonderful. It’s not on the water but it has great views of the water. They had a mall attached to it that we walked around and at dinner there. It was very nice.
Stayed 1 night in Sep 2024

8/10 Good

Noluthando

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel in a convenient location. Rooms have awesome sea views. Hotel has the best Spa in the city.
Stayed 3 nights in Jun 2024

10/10 Excellent

Danny

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in May 2024

10/10 Excellent

Maria L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic dream hotel. And we got an upgrade to a,suite room. Incredible breakfast. All great !!! The service, the swiming pool. Awsome
Stayed 1 night in May 2024

10/10 Excellent

Julie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic hotel all round

We had a fantastic stay at the Broadwalk hotel. Amazing service and really big rooms! Staff were all so lovely and helpful. Would highly recommend
Stayed 1 night in Apr 2024

10/10 Excellent

Nelson

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beach Stay

breakfast very good check in went check out very nice but i arranged transport to airport by hotel and wasn't annotated in the system for early morning transport so i had to wait over 20 minutes.
Stayed 4 nights in Apr 2024

8/10 Good

Jo

Stayed 2 nights in Apr 2024

10/10 Excellent

Ruth

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was lovely. Easy free parking. Situated right night to a small mall where we had dinner in a restaurant on the seafront. This was great. Room was large and so was the bathroom. Windows opened fully to show sea and pool view. Only stayed one night. The only thing I didn’t enjoy was breakfast. This looked like it would be lovely but didn’t taste great, particularly the pancakes and coffee.
Stayed 1 night in Mar 2024

6/10 Okay

Louise

Traveled with family and small children
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Nice enough hotel but super outdated. The beach area used to be nice but is really rundown these days. Close proximity to the mall and beach.
Stayed 1 night in Mar 2024

6/10 Okay

David

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
Love the bath in the room.
Stayed 1 night in Feb 2024

10/10 Excellent

Riaan

Stayed 2 nights in Jan 2024