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Helnan Hotel Port Fouad

4.0 star property

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Photo gallery for Helnan Hotel Port Fouad

Terrace/patio
Seasonal outdoor pool
Reception
Seasonal outdoor pool
Standard Double or Twin Room | Minibar, in-room safe, desk, laptop workspace

Reviews

7.2 out of 10
Good

Popular amenities

  • Bar
  • Spa
  • Pool
  • Breakfast included
  • Gym
  • Parking included

Explore the area

Map
23 July St, Port Fuad, Port Said Governorate, 42534
  • Waterfront Quarter
    ‪8 min drive‬
  • El Nasr Museum For Modern Art
    ‪11 min drive‬
  • Military Museum
    ‪11 min drive‬
  • Port Said Airport (PSD)
    ‪33 min drive‬

Room options

View all photos for Standard Double or Twin Room

Standard Double or Twin Room | Minibar, in-room safe, desk, laptop workspace

Standard Double or Twin Room

  • 344 sq ft
  • Sea view
  • Sleeps 3
  • 2 Large Twin Beds OR 1 Queen Bed

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View from property

Marom Port Said Resort & Beach

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
3.7 out of 5, Good, (10)
The price is $42
per night
$54 total
includes taxes & fees
Mar 9 - Mar 10
Marom Port Said Resort & Beach

About this property

Helnan Hotel Port Fouad

4-star Port Fuad hotel with 3 restaurants
3 restaurants, a 24-hour health club, and a bar/lounge are available at this hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a steam room, a coffee shop/cafe, and spa services. Change of towels is available on request.
Helnan Hotel Port Fouad offers 78 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and safes. 43-inch Smart televisions come with satellite channels. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, slippers, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

A children's pool and a seasonal outdoor pool are on site. Other recreational amenities include a 24-hour health club and a steam room.
Guests can pamper themselves by indulging in the onsite spa services. Services include facials, body wraps, body scrubs, and body treatments.
In addition to a seasonal outdoor pool and a children's pool, Helnan Hotel Port Fouad provides a 24-hour health club and a steam room. Dining is available at one of the hotel's 3 restaurants and guests can grab coffee at the coffee shop/café. The property also has a grocery/convenience store. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access.

This 4-star property offers access to a business center. This business-friendly hotel also offers spa services, a vending machine, and a garden. Onsite uncovered self parking is complimentary.

Helnan Hotel Port Fouad has designated areas for smoking.

A complimentary continental breakfast is served each morning between 7:00 AM and 10:00 AM.
Helnan Hotel Port Fouad has 3 restaurants on site.

Languages

Arabic, English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, uncovered self parking on site
  • Wheelchair-accessible van parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Things to do

  • 24-hour health club
  • Children's pool
  • Seasonal outdoor pool
  • Steam room
  • TV in common areas

Family friendly

  • Children's pool
  • Grocery/convenience store
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • Business center

Outdoors

  • Garden

Spa

  • Body scrubs
  • Body wraps
  • Facials
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • No elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch smart TV with satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning
  • Computer monitor
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

This property does not have elevators
The seasonal pool will be open from May to October
Pool access available from 10:00 AM to 5:00 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Helnan Hotel Port Fouad Hotel
Helnan Hotel Port Fouad Port Fuad
Helnan Hotel Port Fouad Hotel Port Fuad

Helnan Hotel Port Fouad Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 3 out of 9 reviews
Rating 8 - Good. 2 out of 9 reviews
Rating 6 - Okay. 2 out of 9 reviews
Rating 4 - Poor. 1 out of 9 reviews
Rating 2 - Terrible. 1 out of 9 reviews

8.6/10

Cleanliness

7.6/10

Staff & service

9.4/10

Amenities

7.6/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
M.
Stayed 2 nights in Oct 2024

2/10 Terrible

Iman

Traveled with family
Disliked: Staff & service, property conditions & facilities
The property in a bad shape nothing working properly . Ac out of order most the time . I won’t even stay there again for free
Stayed 5 nights in Sep 2024

10/10 Excellent

Mohamed

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 1 night in Aug 2024

8/10 Good

marianne

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

4/10 Poor

Mohamed

Disliked: Staff & service, room comfort
Not a positive experience
There are several areas where employee professionalism and service could be improved at the hotel. The check-in process for hotel rooms took over 30 minutes, which could be streamlined for a smoother experience. Additionally, room service needs to be more attentive to the "do not disturb" signs on guests' doors to avoid unnecessary interruptions. It's also important for employees to maintain a professional demeanor and avoid openly discussing work conditions while guests are present. Lastly, during the check-in process, guests should be provided with clear information about breakfast timings, pool timings, and gym facilities.
Stayed 1 night in Jul 2023

8/10 Good

Mohamed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel in port said yet
Private beach in excellent area in port said
Stayed 1 night in Jun 2023

10/10 Excellent

Badee

Stayed 1 night in Mar 2024

6/10 Okay

Ahmed

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Allt var bra och fräsch, personalen var trevliga! Men tyvärr har blivit skadat i min fot i badrummet pga den där dörrstopp bakom dörren i toaletten som var väldigt vass och osynlig på golvet, jag bad personalen att ta reda på detta för det är farligt!

6/10 Okay

Mohamed

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2023