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Excelsior Motor Inn

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Excelsior Motor Inn

Desk, iron/ironing board, bed sheets
Interior
Balcony
Reception
Reception

Reviews

7.6 out of 10

Good

Popular amenities

  • Laundry
  • Free WiFi
  • Air conditioning
  • Parking included

Explore the area

Map
92 William Street, Port Macquarie, NSW, 2444
  • Port Macquarie Courthouse
    3 min walk
  • Port Macquarie Museum
    5 min walk
  • Glasshouse Cultural Centre
    6 min walk
  • Port Macquarie, NSW (PQQ)
    10 min drive

Room options

View all photos for Standard Double Room

Television

Standard Double Room

  • 269 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double Room, Balcony

Television

Deluxe Double Room, Balcony

  • 269 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 2 Queen Beds

Desk, iron/ironing board, bed sheets

Superior Room, 2 Queen Beds

  • 409 sq ft
  • Sleeps 3
  • 2 Queen Beds

View all photos for Standard Twin Room

Television

Standard Twin Room

  • 269 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Family Room, 2 Bedrooms

Balcony view

Family Room, 2 Bedrooms

  • 409 sq ft
  • Sleeps 3
  • 1 Queen Bed and 2 Twin Beds

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The price is $118
per night
$130 total
includes taxes & fees
Dec 14 - Dec 15
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About this property

Excelsior Motor Inn

3.5-star Port Macquarie motel with in-room refrigerators
Laundry facilities, express check-out, and a garden are available at this smoke-free motel. Free WiFi in public areas and free self parking are also provided. Other amenities include a picnic area. Housekeeping is not available.
Excelsior Motor Inn offers 26 accommodations with hair dryers and irons/ironing boards. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers.
Excelsior Motor Inn features a terrace, a garden, and a picnic area. Wireless Internet access is complimentary. This Port Macquarie motel also offers laundry facilities and express check-out. Onsite self parking is complimentary.

Excelsior Motor Inn is a smoke-free property.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, Malay

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk

Guest services

  • No housekeeping service

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Upper floors accessible by stairs only

More

  • 1 building
  • 2 floors
  • Built in 1985
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 8:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 9:30 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The front desk is open daily from 11:00 AM - 8:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
If you are planning to arrive after 2:00 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests who may encounter issues with stairs should contact this property in advance. Elevators are not available.

We should mention

This property does not have elevators

Property is also known as

Excelsior Motor Inn
Excelsior Motor Inn Port Macquarie
Excelsior Motor Port Macquarie
Excelsior Motor Inn Motel
Excelsior Motor Inn Port Macquarie
Excelsior Motor Inn Motel Port Macquarie

Excelsior Motor Inn Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 162 out of 702 reviews" "
Rating 8 - Good. 290 out of 702 reviews" "
Rating 6 - Okay. 165 out of 702 reviews" "
Rating 4 - Poor. 58 out of 702 reviews" "
Rating 2 - Terrible. 27 out of 702 reviews" "

8.0/10

Cleanliness

7.6/10

Staff & service

6.8/10

Amenities

6.8/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

4/10 Poor

Brendan

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Malcolm

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent room with an excellent price.
Stayed 1 night in Aug 2024

8/10 Good

Rowan

Traveled with group
Liked: Cleanliness, property conditions & facilities
For the price it is ok located in a good place
Stayed 1 night in Aug 2024

8/10 Good

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

2/10 Terrible

Joe

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The mattresses appear to be 30 years old and full of springs. They should have been turfed out decades ago. The mattress base was like a see saw. The bathroom was falling apart. Soap dispenser did not work.sliding door off its guide. Blankets were dirty. Freezer door was missing. Noisy guests appeared to reside there and did not appear to be tourists. Staff allowed them to make unacceptable noise and they were running around the motel. Minimal maintenance has been done to the motel. The room had a musty smell about it. Old fashioned tv with no internet connection to You Tube. Better off spending some more money and staying elsewhere.
Stayed 1 night in Jul 2024

2/10 Terrible

Rhonda

Disliked: Staff & service, property conditions & facilities
Nothing.
Stayed 1 night in Jul 2024

10/10 Excellent

Jeanette

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Go to stay for Port Macquarie
Love staying at the excelsior as it is central to the CBD & great value for money.
Stayed 2 nights in Jul 2024

6/10 Okay

Graeme

Traveled with partner
Liked: Cleanliness, staff & service
Convenient. Very clean. Tired property undergoing DIY renovation
Stayed 1 night in Jul 2024

10/10 Excellent

Hyukgeun

Stayed 1 night in Jun 2024

4/10 Poor

Tristan

Business traveler
Liked: Room comfort
3 star
They could not find our confirmed booking, till I showed them the confirmation. Otherwise walk able to town &n restaurants, A basic 3 star as would be expected.
Stayed 1 night in Jun 2024

6/10 Okay

Adam

Disliked: Property conditions & facilities, room comfort
The bed was a very old mattress you could feel the springs in it and the pillows were super thin
Stayed 2 nights in Jun 2024

6/10 Okay

Bronwyn

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Clean and fairly comfortable. Noisy-other were a bit noisy. There were roadworks going on late into the night. Traffic noise started early in the morning.
Stayed 1 night in May 2024

6/10 Okay

Graeme

Liked: Cleanliness
Stayed 1 night in May 2024

4/10 Poor

Brendan

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in May 2024

2/10 Terrible

Scott

Stayed 1 night in May 2024

8/10 Good

Bronwyn

Liked: Cleanliness, staff & service
Could walk into CBD without the traffic and noise.
Stayed 1 night in Apr 2024

8/10 Good

Ambra

Liked: Staff & service, property conditions & facilities
The bed needs to be replaced.
Stayed 1 night in Apr 2024

4/10 Poor

Malcolm

Disliked: Room comfort
Why they failed to deliver.
I gave this a very poor review when they weren't available to check us in and we had to stay elsewhere. Apparently they had a computer failure, rang me and apologised, and promised a full refund. I shall wait and see.
Stayed 1 night in Apr 2024

8/10 Good

Roger

Stayed 1 night in Apr 2024

8/10 Good

Luis

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Road Trip
Overnight trip on the way to Surfers Paradise. Comfortable stay
Stayed 1 night in Mar 2024

8/10 Good

Colin

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good overnight stay. Property needs a little work..
Stayed 1 night in Apr 2024

8/10 Good

Corrie

Stayed 1 night in Mar 2024

6/10 Okay

Ailsa

Traveled with family
Liked: Cleanliness, staff & service
Was woken before 6.30am Sunday morning with unit next door being cleaned. Won't be visiting again.
Stayed 1 night in Jan 2024

6/10 Okay

William

Disliked: Property conditions & facilities
It just seemed a bit dated, but if you just want a place to sleep it's fine.
Stayed 2 nights in Mar 2024

6/10 Okay

Brenton

Traveled with group
Liked: Cleanliness, staff & service
Room clean, but in need of TLC, single bed mattress well past its use by date, bathroom dated, toilet seat cracked. A bit overpriced for its overall condition.
Stayed 2 nights in Feb 2024