3.5-star Port Macquarie motel with in-room refrigerators
Laundry facilities, express check-out, and a garden are available at this smoke-free motel. Free WiFi in public areas and free self parking are also provided. Other amenities include a picnic area. Housekeeping is not available.
Excelsior Motor Inn offers 26 accommodations with hair dryers and irons/ironing boards. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers.
Excelsior Motor Inn features a terrace, a garden, and a picnic area. Wireless Internet access is complimentary. This Port Macquarie motel also offers laundry facilities and express check-out. Onsite self parking is complimentary.
Excelsior Motor Inn is a smoke-free property.
Languages
Chinese (Cantonese), Chinese (Mandarin), English, Malay
Property amenities
Internet
Available in some public areas: Free WiFi
Parking and transportation
Free self parking on site
Family friendly
In-room refrigerator
Laundry facilities
Conveniences
Laundry facilities
Limited-hour front desk
Guest services
No housekeeping service
Outdoors
Garden
Picnic area
Terrace
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Grab bar near toilet
Upper floors accessible by stairs only
More
1 building
2 floors
Built in 1985
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Bathroom
Hair dryer
Private bathroom
Shower
Towels provided
Entertainment
TV
Food and drink
Coffee/tea maker
Electric kettle
Refrigerator
More
Air conditioning (climate-controlled)
Desk
Iron/ironing board
Policies
Check-in
Check-in start time: 2 PM; Check-in end time: 8:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21
Check-out
Check-out before 9:30 AM
Contactless check-out available
Express check-out available
Special check-in instructions
The front desk is open daily from 11:00 AM - 8:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
If you are planning to arrive after 2:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Access methods
Front desk (limited hours)
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests who may encounter issues with stairs should contact this property in advance. Elevators are not available.
We should mention
This property does not have elevators
Property is also known as
Excelsior Motor Inn
Excelsior Motor Inn Port Macquarie
Excelsior Motor Port Macquarie
Excelsior Motor Inn Motel
Excelsior Motor Inn Port Macquarie
Excelsior Motor Inn Motel Port Macquarie
Excelsior Motor Inn Reviews
Reviews
7.4
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 166 out of 742 reviews
10 - Excellent
166
Rating 8 - Good. 303 out of 742 reviews
8 - Good
303
Rating 6 - Okay. 178 out of 742 reviews
6 - Okay
178
Rating 4 - Poor. 65 out of 742 reviews
4 - Poor
65
Rating 2 - Terrible. 30 out of 742 reviews
2 - Terrible
30
7.8/10
Cleanliness
7.6/10
Staff & service
6.6/10
Amenities
6.6/10
Property conditions & facilities
6.6/10
Eco-friendliness
Reviews
4/10 Poor
Sharnee
Feb 27, 2025
Sharnee
Stayed 1 night in Feb 2025
4/10 Poor
Paul
Feb 17, 2025
Disliked: Staff & service
The property manger refused to refund my in-advance payment when I was unable to use the room because the airline cancelled my afternoon flight to get there at short notice, despite phoning the establishment and informing them as soon as I had been told at the airport - while waiting to board the plane - that there was no flight. So, no flight, no arrival, but communication made with the Excelsior that the room could be rebooked for someone else, still no refund.
The property is close to the town centre that you can walk
Glenda
Stayed 2 nights in Jan 2025
8/10 Good
SUE
Jan 19, 2025
SUE
Stayed 1 night in Jan 2025
6/10 Okay
Michele
Jan 11, 2025
Liked: Staff & service
Not in the best condition. It was much noisier than I thought it would be with people banging doors, and traffic in the street, but it was peak season, so the hotel was full.
It's really rundown and has had little or no maintenance for many years. Reception staff had less personality than Siri.
Chipped tiles, leaky taps, broken lights,ismated plastic outdoor furniture for the room. But it was cheap and the only place 8 could get at short notice.
Very good position, clearly waiting for demolition after the development application is approved.
We wanted to check in about mid-afternoon on a Thursday. Reception was closed and we had to follow instructions to get a key to open the door. Not easy, not welcoming. There was no soap to wash hands, and no tissues.
On the plus side, the room was clean and the beds were comfortable.
The property was old and in need of some repairs and updating.
Was on one of the main roads, only a 5 or so minute walk to centre of town. For the cheap price it was perfect, had a working aircon, nice shower and toilet and comfy queen bed, nothing to complain about