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Mercure Centro Port Macquarie

4.5 star property

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Photo gallery for Mercure Centro Port Macquarie

Exterior
Meeting facility
Terrace/patio
Premium bedding, minibar, desk, blackout drapes
View from property

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking available
  • Bar
  • Breakfast available
  • Pool
  • Room service
  • Housekeeping

Explore the area

Map
103 William Street, Port Macquarie, NSW, 2444
  • Glasshouse Cultural Centre
    ‪3 min walk‬
  • Town Beach
    ‪13 min walk‬
  • Flynns Beach
    ‪4 min drive‬
  • Port Macquarie, NSW (PQQ)
    ‪11 min drive‬

Room options

View all photos for Deluxe Room 1 King Bed with Spa and Balcony

Premium bedding, minibar, desk, blackout drapes

Deluxe Room 1 King Bed with Spa and Balcony

  • City view
  • 484 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Twin Room, 1 King Bed, Balcony (Twin available on request)

Premium bedding, minibar, desk, blackout drapes

Twin Room, 1 King Bed, Balcony (Twin available on request)

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 Queen Bed with Sofa bed, Balcony

Premium bedding, minibar, desk, blackout drapes

Superior Room, 1 Queen Bed with Sofa bed, Balcony

  • City view
  • 388 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Standard Room, 1 Queen Bed, Balcony

Premium bedding, minibar, desk, blackout drapes

Standard Room, 1 Queen Bed, Balcony

  • City view
  • 388 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Suite, 1 King Bed (Spa)

Premium bedding, minibar, desk, blackout drapes

Family Suite, 1 King Bed (Spa)

  • Sleeps 6
  • 1 King Bed

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About this property

Mercure Centro Port Macquarie

4.5-star Port Macquarie hotel with private balconies
An outdoor pool, a restaurant, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a rooftop terrace, a coffee shop/cafe, and self parking. Housekeeping is available on request.
Mercure Centro Port Macquarie offers 72 accommodations with minibars and complimentary newspapers. Rooms open to balconies. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Bathrooms include complimentary toiletries and hair dryers.

This Port Macquarie hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.
The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. This 4.5-star property offers access to a business center and meeting rooms.

Wireless Internet access is complimentary. This luxury hotel also offers an outdoor pool, a rooftop terrace, and a garden. Onsite parking is available (surcharge).

Mercure Centro Port Macquarie is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.
Restaurant Synergy - This restaurant specializes in international cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Reservations are required.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured self parking on site (AUD 10 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; AUD 32 for adults and AUD 15 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Restaurant Synergy

Things to do

  • Outdoor pool
  • Shopping

Family friendly

  • Crib (surcharge)
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Shared refrigerator

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Beach towels
  • Garden
  • In a nature reserve
  • Picnic area
  • Rooftop terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 5 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2007
  • Comprehensive recycling policy
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Crib (surcharge)
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Free daily newspapers
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 9:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

The property charges 1.4 percent for credit card payments
The front desk is open daily from 7:00 AM - 9:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Front desk (limited hours), lockbox

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 30.0 per night
Cribs (infant beds) are available for AUD 10.0 per night

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately AUD 32 for adults and AUD 15 for children
  • Secured self parking fee: AUD 10.00 per night
  • Crib (infant bed) fee: AUD 10.0 per night
  • Rollaway bed fee: AUD 30.0 per night
  • Credit card charges are subject to a surcharge of 1.4 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Centro Port Macquarie
Mercure Centro Port Macquarie Hotel
Mercure Centro Hotel
Mercure Centro Hotel Port Macquarie
Mercure Centro Port Macquarie
Mercure Port Macquarie
Port Macquarie Mercure
Mercure Centro Port Macquarie Hotel
Mercure Centro Port Macquarie Port Macquarie
Mercure Centro Port Macquarie Hotel Port Macquarie

Mercure Centro Port Macquarie Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 447 out of 1002 reviews
Rating 8 - Good. 383 out of 1002 reviews
Rating 6 - Okay. 117 out of 1002 reviews
Rating 4 - Poor. 45 out of 1002 reviews
Rating 2 - Terrible. 10 out of 1002 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

TABITHA

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
One my favourite place stay in port
Stayed 2 nights in Jan 2025

10/10 Excellent

Joanne

Stayed 1 night in Jan 2025

10/10 Excellent

Hua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is clean and tidy. Great location and very friendly and helpful staff!
Stayed 1 night in Dec 2024

10/10 Excellent

Daniel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2024

4/10 Poor

Stephen

Traveled with partner
Disliked: Staff & service
Had Breakfast on last morning there $32 each buffet poor quality and not much there . There was mould in the shower silicone
Stayed 3 nights in Dec 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Kiran

Stayed 1 night in Dec 2024

8/10 Good

Prince

Stayed 1 night in Dec 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff and great room
Stayed 1 night in Dec 2024

10/10 Excellent

Amelia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Akemi

Stayed 1 night in Dec 2024

8/10 Good

Ian

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

10/10 Excellent

Stan

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was so helpful and friendly.
Stayed 1 night in Nov 2024

2/10 Terrible

Edward

We arrived at the hotel for check-in, only to be told that no room was available, despite our confirmed reservation. This was incredibly disappointing, as we had made our booking well in advance and expected to have a room upon arrival. Due to this situation, we were unable to stay at the hotel and had to make alternative arrangements. We are extremely unhappy with the lack of service and would like to request a full refund, as we did not stay at the property at all. This experience was a major inconvenience and far below our expectations.
Stayed 1 night in Oct 2024

10/10 Excellent

Roger

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable hotel. Enjoyable short stay
Stayed 1 night in Nov 2024

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Loretta

Stayed 1 night in Oct 2024

8/10 Good

Marie

Stayed 1 night in Oct 2024

8/10 Good

Fiona

Traveled with partner
Liked: Cleanliness, staff & service
Not what I was expecting from Mercure. No view at all. There was what I think were air-con towers outside our room. They gave a constant high-pitched noise with the door closed. No point going onto the balcony. It was just too noisy. And because the door is closed all the time, the room was stuffy. The shower leaked from 3 places so the bathroom floor is wet and rust on the joints. And $10 for parking is rich when they had plenty of parking down there. It's Port Macquarie, not Sydney CBD. Well, sorry the review is long but I hope it helps both the hotel, and prospective travellers to decide..
Stayed 1 night in Oct 2024

10/10 Excellent

Kerry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Wayne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly and helpful, undercover parking and quiet. Buffet hot breakfast in the morning was good.
Stayed 1 night in Oct 2024

10/10 Excellent

Karen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central to the shopping complex and lits of options for eating out in a walkable distance.
Stayed 2 nights in Oct 2024

8/10 Good

Leon

Stayed 2 nights in Sep 2024

10/10 Excellent

Julian

Liked: Cleanliness, staff & service, property conditions & facilities
Top location with friendly staff and great facilities.
Stayed 2 nights in Oct 2024

10/10 Excellent

John

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location lovely staff, very helpful, top place to stay, will stay here regularly when in Port Macquarie. Dining top class.
Stayed 1 night in Oct 2024