Sails Port Macquarie - By Rydges

4.0 star property

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Outdoor pool, sun loungers
Indoor wedding
Outdoor pool, sun loungers
Executive Suite | Premium bedding, minibar, in-room safe, desk
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking available
  • Hot Tub
  • 24/7 front desk
  • Bar
  • Breakfast available

Explore the area

Map
20 Park Street, Port Macquarie, NSW, 2444
  • Glasshouse Cultural Centre
    ‪19 min walk‬
  • Town Beach
    ‪8 min drive‬
  • Flynns Beach
    ‪9 min drive‬
  • Port Macquarie, NSW (PQQ)
    ‪10 min drive‬

Room options

Garden View King Room

  • 248 sq ft
  • Sleeps 2
  • 1 King Bed

Superior Standard King Room

  • 248 sq ft
  • Sleeps 2
  • 1 King Bed

Superior Standard Suite

  • 355 sq ft
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

Water View King Room

  • 247 sq ft
  • Water view
  • Sleeps 2
  • 1 King Bed

Executive Suite

  • 871 sq ft
  • River view
  • Sleeps 2
  • 1 King Bed

Water View Suite

  • 355 sq ft
  • Water view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

Garden View Suite

  • 355 sq ft
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

Standard King Room, No Balcony or View

  • 248 sq ft
  • Sleeps 2
  • 1 King Bed

Water View King Room

  • Sleeps 2
  • 1 King Bed

Garden View King Room

  • Sleeps 2
  • 1 King Bed

Executive Suite

  • Sleeps 2
  • 1 King Bed

Water View Suite

  • Sleeps 4
  • 2 Twin Beds and 1 King Bed

Standard King Room

  • Sleeps 2
  • 1 King Bed

Superior Standard Suite

  • Sleeps 4
  • 2 Twin Beds and 1 King Bed

Superior King Room

  • Sleeps 2
  • 1 King Bed

Garden View Suite

  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

Similar properties

About this property

Sails Port Macquarie - By Rydges

4-star Port Macquarie hotel with restaurant
Along with an outdoor pool, this smoke-free hotel has a restaurant and a bar/lounge. WiFi in public areas is free. Additionally, a conference center, a hot tub, and an outdoor tennis court are onsite.
Sails Port Macquarie - By Rydges offers 92 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. LCD televisions come with cable channels. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include an outdoor tennis court.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an outdoor pool, Sails Port Macquarie - By Rydges provides an outdoor tennis court and a hot tub. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

5 meeting rooms are available. This Port Macquarie hotel also offers a terrace, multilingual staff, and tour/ticket assistance. Limited onsite parking is offered on a first-come, first-served basis (surcharge), and a car charging station is available.

Sails Port Macquarie - By Rydges is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:30 AM and on weekends between 7:00 AM and 10:30 AM.
The Boathouse - Overlooking the ocean, this restaurant specializes in Fusion cuisine and serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.
Room service (during limited hours) is available.

Languages

English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free offsite parking
  • Street parking available
  • Uncovered self parking on site (AUD 15 per night)
  • RV/bus/truck parking (surcharge) on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends; AUD 28 to 32 for adults and AUD 17 to 17 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Boathouse

Things to do

  • Fishing
  • Hot tub
  • Kayaking
  • Outdoor pool
  • Outdoor tennis court
  • Rowing/canoeing
  • TV in common areas

Family friendly

  • Children's games
  • In-room crib
  • Outdoor pool
  • Pool gate

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 5 meeting rooms
  • Conference center

Outdoors

  • Garden
  • On a river
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Elevator (35 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (47 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 2 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 1.50 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately AUD 28 to 32 for adults, and AUD 17 to 17 for children
  • Uncovered self parking fee: AUD 15 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 1.50 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and window guards

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Port Macquarie Resort
Rydges Port Macquarie Sails
Rydges Sails Port Macquarie
Rydges Sails Resort Port Macquarie
Sails Port Macquarie By Rydges
Sails Resort Port Macquarie
Sails Resort Port Macquarie Rydges
Sails Resort Rydges
Sails Port Macquarie - By Rydges Hotel
Sails Rydges Port Macquarie
Quality Resort Sails Hotel Port Macquarie
Sails Port Macquarie - By Rydges Port Macquarie
Sails Port Macquarie - By Rydges Hotel Port Macquarie

Sails Port Macquarie - By Rydges Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 504 out of 1002 reviews
Rating 8 - Good. 318 out of 1002 reviews
Rating 6 - Okay. 108 out of 1002 reviews
Rating 4 - Poor. 45 out of 1002 reviews
Rating 2 - Terrible. 27 out of 1002 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Scott

Stayed 1 night in Dec 2024

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities
A great location for a relaxing few days away. Fabulous swimming pool and spa with a great view. Lots of places for a relaxing afternoon drink.
Stayed 4 nights in Jan 2025

8/10 Good

Brennan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable beds. We were given a room which was right in the foyer (121) which felt weird and was quite noisy at all hours but did have a small water view and and pool view. There were lizards and spiders around which seemed like a normal occurrence to the staff. Lovely grounds but I would probably not stay there again as it’s out of town a bit.
Stayed 4 nights in Jan 2025

6/10 Okay

Linda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was excellent, very close to everything and you can walk everywhere. The parking was so expensive at $25 per day which we thought should be included. The room was nice and clean and the buildin is in great shape with a lovely pool.
Stayed 2 nights in Dec 2024

8/10 Good

Steve

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel lives up to its “upmarket” billing and is very well maintained. Room allocated wasn’t the best…above the restaurant, below a function room so a bit noisy. Decent view but could only been seen while standing not while seated. Charging guests $15/day for parking is not really playing fair when paying $500/night for the room !
Stayed 5 nights in Dec 2024

10/10 Excellent

Shajib

Stayed 2 nights in Jan 2025

10/10 Excellent

Cliff

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Teresa

Stayed 2 nights in Dec 2024

8/10 Good

Rick

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
All good Staff very polite and happy to help in general Did not like $15 a day parking
Stayed 5 nights in Dec 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2024

10/10 Excellent

Corey

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location and room. We had a beautiful water view and could access and see the pool from our room. Very quiet location. Restaurant was also great with delicious food. Would definitely stay here again.
Stayed 5 nights in Dec 2024

8/10 Good

Tim

Traveled with family
Liked: Cleanliness, staff & service, amenities
It's a great spot to stay, lots of onsite activities, Tennis, SUP, kayaking outdoor pool with a spa, all included in the cost of you room. Our room unfortunately had the squeakest door, and one of the loudest and ineffective air conditioners. A 10 min walk along the river gets you to the centre of town, and directly over the road is a large shopping centre.
Stayed 4 nights in Dec 2024

10/10 Excellent

Hoi Minh

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean & quiet. Staff are very accommodating.
Stayed 2 nights in Dec 2024

10/10 Excellent

Ayman, Hurstville

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super nice for the kids
Stayed 1 night in Dec 2024

6/10 Okay

Pippa

Traveled with partner
We were very much looking forward to our stay here and treated ourselves to a waterfront room thinking it would be really special. I have to say we were left with very mixed feelings about this hotel and I will provide I hope an unbiased fair review. The staff were without exception very friendly and welcoming. Our room on first impression was a lovely room recently refurbished and spacious. Unfortunately it smelt very badly of damp and upon inspection we noticed the carpet by the bed was soaking wet and the aircon was dripping. We reported it and someone came to fix it but they didn’t fix it! We reported it again and were told we could be moved but not until we returned from a night out for dinner. The hassle of moving everything late at night just for 2 nights didn’t seem worth it so we stayed where we were. Nobody returned to fix it and we were offered no compensation whatsoever. The hot tub by the pool was broken and didn’t work. Neither did the card machine whilst trying to pay for a coffee. The hotel itself is in a great location and on first impression it looks lovely - but it’s the attention to detail in maintenance that will leave customers disappointed with their experience of staying here.
Stayed 2 nights in Dec 2024

10/10 Excellent

Leonie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Simon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

2/10 Terrible

Marc

Traveled with partner
Disliked: Staff & service, amenities
Very bad service for the price. Very disappointed
Stayed 2 nights in Dec 2024

4/10 Poor

Jay

Liked: Staff & service
Disliked: Property conditions & facilities
The upgrade superior room was old, the air conditioner didn’t work, the bathroom was less than a three star bathroom, the parking is boom gated, no advance warning you’d pay for parking, visitors immediately $25, quests $15. Many years ago it was great, value for money, today will be my last there!
Stayed 1 night in Dec 2024

10/10 Excellent

Nicholas

Stayed 1 night in Nov 2024

8/10 Good

Michael

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Check-in was easy and smooth. Both bar service and restaurant service was sadly lacking. Thought it was mercenary to charge guests for parking in the open.
Stayed 1 night in Nov 2024

10/10 Excellent

Paul

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent staff
Lovely hotel with excellent staff. We had a health issue while staying and the staff could not have been better - organised a doctors appointment and were extremely attentive.
Stayed 3 nights in Oct 2024

8/10 Good

laura

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The pool area at this property was nice. The king bed was two twins pushed together which is fine however this either didn’t have a mattress topper or needs a new one as all bumps were felt in the middle of the bed making it uncomfortable
Stayed 1 night in Nov 2024

10/10 Excellent

Gregory

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Didnt like th $15 for parking and having to use a QR code to pay separately.
Stayed 1 night in Nov 2024