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Laguna Hotel

4.0 star property

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Photo gallery for Laguna Hotel

Deluxe Twin Room | Premium bedding, in-room safe, desk, blackout drapes
Interior entrance
Front of property
5 bars/lounges, poolside bar
Exterior

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Breakfast available
  • Bar
  • Room service
  • Free airport shuttle
  • Gym

Explore the area

Map
Section 136 Allotment 8, Waigani Drive, Port Moresby, 0121
  • Hubert Murray Stadium
    ‪18 min walk‬
  • Parliament House
    ‪3 min drive‬
  • Papua New Guinea National Museum and Art Gallery
    ‪3 min drive‬
  • Port Moresby (POM-Jackson Intl.)
    ‪6 min drive‬

Room options

View all photos for Executive Room

Premium bedding, in-room safe, desk, blackout drapes

Executive Room

  • 431 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room | Premium bedding, in-room safe, desk, blackout drapes

Deluxe Twin Room

  • 377 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed

Premium bedding, in-room safe, desk, blackout drapes

Deluxe Room, 1 King Bed

  • 377 sq ft
  • Sleeps 3
  • 1 King Bed

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About this property

Laguna Hotel

4-star Port Moresby hotel with coffee shop/cafe
This hotel features 3 restaurants, 2 outdoor pools, and 5 bars/lounges. Free WiFi in public areas, free self parking, and a free airport shuttle are also provided. Additionally, a fitness center, a poolside bar, and a 24-hour business center are onsite.
Laguna Hotel offers 60 air-conditioned accommodations with safes and coffee/tea makers. Rooms open to balconies or patios. Beds feature premium bedding. 40-inch LCD televisions come with premium satellite channels. Bathrooms include showers, bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

2 outdoor swimming pools are on site along with a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Laguna Hotel features 2 outdoor swimming pools and a fitness center. Dining is available at one of the hotel's 3 restaurants and guests can grab coffee at the coffee shop/café. Guests can unwind with a drink at one of the hotel's bars, which include 5 bars/lounges and a poolside bar. A computer station is located on site and wireless Internet access is complimentary.

This 4-star property offers access to a 24-hour business center, meeting rooms, and limo/town car service. Event facilities measuring 538 square feet (50 square meters) include a conference center. This business-friendly hotel also offers a terrace, multilingual staff, and tour/ticket assistance. A roundtrip airport shuttle is complimentary to guests (available 24 hours). Onsite self parking is complimentary. The property offers extended parking privileges to guests.

Laguna Hotel has designated areas for smoking.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10 AM.
La Cafe - This restaurant specializes in local and international cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available.
24-hour room service is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle
  • Area shuttle (surcharge) up to 2 km
  • Shopping center shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • RV/bus/truck parking on site
  • Extended parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 10:00 AM for a fee: PGK 50 to 150 for adults and PGK 40 to 150 for children
  • 3 restaurants
  • 5 bars/lounges
  • A coffee shop/cafe
  • A poolside bar

Restaurants on site

  • La Cafe

Things to do

  • 2 outdoor pools
  • Gym
  • Playground

Family friendly

  • 2 outdoor pools
  • Crib (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Playground
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Computer station
  • Conference center (538 square feet of space)
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 2 floors
  • Built in 2014
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Crib (surcharge)
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 40-inch LCD TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for PGK 150 per night
Cribs (infant beds) are available for PGK 100 per night

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately PGK 50 to 150 for adults, and PGK 40 to 150 for children
  • Crib (infant bed) fee: PGK 100 per night
  • Rollaway bed fee: PGK 150 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The extra bed available in all rooms is only suitable for a child.

We should mention

This property does not have elevators

Property is also known as

Laguna Hotel Port Moresby
Laguna Port Moresby
Laguna Hotel Hotel
Laguna Hotel Port Moresby
Laguna Hotel Hotel Port Moresby

Laguna Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 8 out of 42 reviews
Rating 8 - Good. 20 out of 42 reviews
Rating 6 - Okay. 9 out of 42 reviews
Rating 4 - Poor. 3 out of 42 reviews
Rating 2 - Terrible. 2 out of 42 reviews

7.8/10

Cleanliness

7.8/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

6/10 Okay

Grant

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Nov 2021

4/10 Poor

James

Stayed 3 nights in Sep 2021

6/10 Okay

Edward, Port Moresby

Liked: Amenities, property conditions & facilities
Disliked: Staff & service
Went to check in prepared with confirmation number and booking email but front office staff were clueless, said there was no booking, had no idea about Wotif. Took 20 minutes for them to find a senior manager and be directed to get a room prepared. Once in the room, the facilities were fine and the room was quite reasonable but front office staff need a lot of training, especially given the competitive market for accommodation in Moresby these days.
Stayed 1 night in Dec 2020

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were brilliant
Stayed 2 nights in Jun 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2020

8/10 Good

Teejay, KUT

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, room kept well and overall the stay was good. Kids enjoyed the pool
Stayed 1 night in Mar 2020

10/10 Excellent

Goini Lydia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was amazing, especially the food, the kitchen
Stayed 1 night in Oct 2019

8/10 Good

Arlene

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
People are helpful and nice. Facilities are good. Hood food
Stayed 2 nights in Oct 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in May 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I hadn't stayed here before but decided to give it a try. It's generally a nice facility but has more potential. The balcony seeemd a bit pointless with no furniture and a view only out onto a schoolyard. The gym is part of the country club that shares the compound and looked to be a good one. I was happy to see a ramp to reach the lobby, but rooms on the upper floor require hauling luggage up and down stairs. The staff were very friendly and generally helpful, The biggest annoyance was the need to order breakfast from a (limited) menu during the week, which slowed things down a good bit. That said, the Mee Goreng was really good and filling. The restaurant feels like an afterthought -- other than the tables and chairs, there's not really anything that sets it apart from the rest of the lobby. The free shuttle to Vision City was handy and punctual.
Stayed 5 nights in Feb 2019

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Little known Gem in Port Moresby.
The Laguna Hotel is a good value hotel conveniently located to the Commercial district of Gordons and Vision City shopping centre. Airport transfers are offered in a near new and well maintained van. The restaurant is OK, the rooms are very clean and comfortable, and the Gym (part of the associated "Country Club") is the best I have seen in any hotel. Security is excellent, and the staff are very friendly and capable. WiFi is free, but in some rooms the signal is poor. Luckily, the public areas, especially around the main pool, usually has a good signal. I have stayed here a few times now, and have always the same good quality experience.
Stayed 2 nights in Feb 2019

8/10 Good

Daran

Liked: Cleanliness, staff & service, room comfort
Reasonable place, excellent staff
Airport transfers worked really well but check in a bit clunky as couldn’t find my reservation. Staff were excellent though - they moved me to another room when I complained about the WiFi. Concierge service also went the extra mile. Food in restaurant was excellent, plenty of choice and good quality. Rooms were huge and bed comfortable- slept 10 hours straight through
Stayed 1 night in Dec 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2018

4/10 Poor

Verified traveler

Liked: Cleanliness
Disliked: Property conditions & facilities
Too far from City meaning lots of Taxis which puts the cost of staying at the hotel at a higher rate than it's worth. They could arrange a free drop-off and pick-up point in the city at regular stated times, say every 2 or 3 hours. It doesn't need to be every hour.
Stayed 3 nights in Nov 2018

6/10 Okay

George

Liked: Cleanliness, staff & service, room comfort
It was a nice room and nice place to stay in. The food was good but the WiFi did not work in my room and the pool does not look clean to swim in. Almost green and a film sitting on the surface of the water.
Stayed 2 nights in Oct 2018

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
Good hotel, close to airport with great pool, comfortable room, nice cafe and helpful staff.

2/10 Terrible

EdwardLucy, New Zealand

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disappointing Stay
The issues started the moment we arrived. They had the wrong room type and they tried to put us in a room which was different from the one we had paid for. When we arrived to our room they had put in a spare bed that we did not request. This spare mattress smelt like a mixture of damp and mould, it then stunk up the whole room and we had to get the lady to remove it. There were no toiletries apart from a bottle of shampoo. We booked the room for 2 people, yet there was only one packet of coffee and 4 sugars and no milk. The glasses in the bathroom were dusty and had rings on the plate it was placed on. You could tell it had not been cleaned for a while. We wanted to go out for a swim and the pool was not clean, there were no ashtrays around or a nice relaxing place to just sit and have a smoke, apart from standing around the rubbish bins. The food could have been better also. For such an expensive price you would think that the food would be great, yet it was a huge let down. Some were uncooked, overcooked and just no flavor. The place looked amazing, but that was just it. Sounded nice, looked nice, BUT WAS FAR FROM NICE.
Stayed 1 night in Apr 2018

8/10 Good

clint , sunshine coast, australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Central location and great service
Great service, a large comfortable room all the staff are very pleasant and helpful and the restaurant food is world class. A great place to stay.
Stayed 2 nights in Jan 2018

6/10 Okay

Verified traveler

So so .ok
Stayed 2 nights in Oct 2017

8/10 Good

N.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2017

6/10 Okay

Verified traveler

Liked: Property conditions & facilities
t
Very pleasant hotel with all facilities but has faults - staff badly need training, chefs need to know how to serve hot dishes hot - did not have a hot breakfast once, the food warmers were never turned on - room staff continued to forget either towels or soap or coffee and tea replacements
Stayed 10 nights in Jul 2017

8/10 Good

chin wei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good to stay and place are nice too
very comfortable to stay .. and near shopping mall
Stayed 1 night in Jul 2017

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Satisfactory for my stay
Stayed 3 nights in Jun 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in May 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2017