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Bannisters Port Stephens

4.0 star property

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December 2024
January 2025

Photo gallery for Bannisters Port Stephens

Classic Double Room, Ocean View | Balcony
Classic Penthouse, Bathtub, Bay View | In-room safe, desk, laptop workspace, iron/ironing board
View from property
Classic Double Room, Ocean View | Balcony view
View from property

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
  • Room service
  • Spa
  • Breakfast available

Explore the area

Map
147 Soldiers Point Road, Soldiers Point, NSW, 2317
  • Salamander Bay
    6 min walk
  • Soldiers Point Beach
    15 min walk
  • Soldiers Point Marina
    2 min drive
  • Newcastle, NSW (NTL-Williamtown)
    29 min drive

Room options

View all photos for Classic Double Room, Partial Ocean View

Classic Double Room, Partial Ocean View | In-room safe, desk, laptop workspace, iron/ironing board

Classic Double Room, Partial Ocean View

  • 322 sq ft
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Studio, Partial Ocean View

Classic Studio, Partial Ocean View | In-room safe, desk, laptop workspace, iron/ironing board

Classic Studio, Partial Ocean View

  • 484 sq ft
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Penthouse, Bathtub, Bay View

Classic Penthouse, Bathtub, Bay View | Balcony view

Classic Penthouse, Bathtub, Bay View

  • 603.0 sq ft
  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Suite, Bathtub, Ocean View

Luxury Suite, Bathtub, Ocean View | In-room safe, desk, laptop workspace, iron/ironing board

Luxury Suite, Bathtub, Ocean View

  • 538 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Triple Room, Garden View

Classic Triple Room, Garden View | In-room safe, desk, laptop workspace, iron/ironing board

Classic Triple Room, Garden View

  • 344.0 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Classic Double Room, Ocean View

Classic Double Room, Ocean View | In-room safe, desk, laptop workspace, iron/ironing board

Classic Double Room, Ocean View

  • 322 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Double Room, Garden View

Classic Double Room, Garden View | In-room safe, desk, laptop workspace, iron/ironing board

Classic Double Room, Garden View

  • 344 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite, 2 Bedrooms, Garden View

Family Suite, 2 Bedrooms, Garden View | Living room | Smart TV

Family Suite, 2 Bedrooms, Garden View

  • 753 sq ft
  • Sleeps 4
  • 2 King Beds

View all photos for Luxury Suite

In-room safe, desk, laptop workspace, iron/ironing board

Luxury Suite

  • Sleeps 2
  • 1 King Bed

Queen Room-Pet Friendly

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Ocean Deck King Room Lower Level

  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Room

In-room safe, desk, laptop workspace, iron/ironing board

Studio Room

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Paperbark Two Bedroom Room

In-room safe, desk, laptop workspace, iron/ironing board

Paperbark Two Bedroom Room

  • Sleeps 4
  • 2 King Beds

View all photos for Ocean Deck Room Upper Level

In-room safe, desk, laptop workspace, iron/ironing board

Ocean Deck Room Upper Level

  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Paperbark Room

In-room safe, desk, laptop workspace, iron/ironing board

Paperbark Room

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Paperbark Family Room

In-room safe, desk, laptop workspace, iron/ironing board

Paperbark Family Room

  • Sleeps 3
  • 1 Twin Bed and 1 King Bed

The Penthouse

  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Suite Chalkys

In-room safe, desk, laptop workspace, iron/ironing board

Luxury Suite Chalkys

  • Sleeps 2
  • 1 King Bed

View all photos for Ocean Deck Room Lower Level

In-room safe, desk, laptop workspace, iron/ironing board

Ocean Deck Room Lower Level

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

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About this property

Bannisters Port Stephens

4-star Soldiers Point hotel with private balconies
This smoke-free hotel features 3 restaurants, a full-service spa, and an outdoor pool. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a snack bar/deli, and massage/treatment rooms.
Bannisters Port Stephens offers 78 accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Rooms open to balconies. Smart televisions are featured in guestrooms. Bathrooms include showers, bathrobes, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is offered daily and microwaves can be requested.

Recreational amenities at the hotel include an outdoor pool.
Spa Bannisters has 5 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments.

The spa is open select days. Guests under 18 years old are not allowed in the spa.

Bannisters Port Stephens features a full-service spa and an outdoor pool. Dining is available at one of the hotel's 3 restaurants. The property also offers a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

This Soldiers Point hotel also offers spa services, a terrace, and a garden. Limited complimentary onsite parking is offered on a first-come, first-served basis, and a car charging station is available.

Bannisters Port Stephens is a smoke-free property.

Continental breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:30 AM.
Rick Stein at Bannisters - This seafood restaurant serves lunch and dinner.
Bannisters Terrace Bar - This tapas bar serves lunch and dinner. Open select days.
The Tavern - This family restaurant serves lunch and dinner. Open select days.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily continental breakfast available 7:00 AM to 10:30 AM for a fee: AUD 35 for adults and AUD 35 for children
  • 3 restaurants
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • Bannisters Terrace Bar
  • Rick Stein at Bannisters
  • The Tavern

Things to do

  • Full-service spa
  • Outdoor pool

Family friendly

  • Fenced pool
  • In-room refrigerator
  • Microwave on request
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • ATM
  • Free newspapers in lobby
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • Smart TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Microwave on request
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

The property charges 2 percent for credit card payments
The front desk is open daily from 7 AM - 9 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 125.0 per night

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately AUD 35 for adults and AUD 35 for children
  • Rollaway bed fee: AUD 125.0 per night
  • Credit card charges are subject to a surcharge of 2 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Property Registration Number 68667991109

We should mention

Pool access available from 6:30 AM to 9:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not allowed in the spa

Property is also known as

Bannisters Port Stephens Hotel Soldiers Point
Bannisters Port Stephens Hotel
Bannisters Port Stephens Soldiers Point
Bannisters Stephens Solers Po
Bannisters Port Stephens Hotel
Bannisters Port Stephens Soldiers Point
Bannisters Port Stephens Hotel Soldiers Point

Bannisters Port Stephens Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 158 out of 230 reviews" "
Rating 8 - Good. 48 out of 230 reviews" "
Rating 6 - Okay. 15 out of 230 reviews" "
Rating 4 - Poor. 7 out of 230 reviews" "
Rating 2 - Terrible. 2 out of 230 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Michelle

Traveled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Not the upmarket accommodation like I thought it would be. Expensive for what it is. Neighbour balcony can see into our apartment - not private unless blinds closed which then means no view!
Stayed 3 nights in Aug 2024

10/10 Excellent

Norman

Liked: Cleanliness, staff & service, property conditions & facilities
Nice quiet area and really pretty next to the water - great for a early morning walk
Stayed 1 night in Aug 2024

8/10 Good

Sally

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed seeing the king parrots and kookaburras from the adjoining parkland
Stayed 1 night in Aug 2024

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Kea, Carlingford

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Rick Steins is an awesome restaurant. If you are a seafood lover you must visit. Great to have the hotel on the property for a quick stay over whilst enjoying fine wine and dine.
Stayed 1 night in Aug 2024

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
luxury
Stayed 3 nights in Jul 2024

8/10 Good

Madalena

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely property with great dining options
Stayed 2 nights in Aug 2024

6/10 Okay

Anthony, North Narrabeen

Traveled with partner
Liked: Cleanliness, staff & service
Given that this is boutique hotel, it should be judged as such and it does not stand up to that. It is more like a mid-range 3 star hotel or an upmarket motel. While comfortable, it is far from the experience that you would want from the venue and there are better options in Port Stephens and surrounds. The staff are very friendly and helpful but that is where it stops ... after that it is all downhill. The food at Rick Stein is very average and we had way better meals elsewhere for a lot less. The room decor is 1980's and furnishings are broken and there is some dirt. There are no "Do not disturb" signs so good luck if you want to have sleep in. Their excuse is that guests leave the signs out and so impacts on their cleaning service - there are enough good examples out there at other hotels to figure how to solve this problem and anyway it is the hotel's problem ... not the guests. There is no cupboard space (only open hanging), no cutlery or crockery should you want a glass of wine and a cheese board on the balcony, internet was disastrous, bathrobes but no slippers ... the list goes on.
Stayed 3 nights in Jul 2024

8/10 Good

SHAUN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Shane

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was beautiful, clean & comfortable. Dining options are wonderful with Julio's being an amazing taste sensation! More than I can say for Rick Stein! The food at Rick Stein was well below average, it started when we walked in the door and the bar attendant was more interested in talking to friends than service us, after we waited for maybe 10 minutes and he had not even acknowledge us I politely interrupted his conversation and asked if he could get us a drink to which the reply was met with a roll of the eyes and 'Just wait a minute', so we politely waited another 5-8 minutes! The food was disgracefully scallops under cooked and extremely oily, Fish & Shellfish Soup was like dishwater, and the Seafood pie I can't say how bad it was not edible! Our poor waitress was wonderful she was embarrassed and we did our best to assure her it is not her fault, to her credit she was very genuine and adjust our bill accordingly. The Cheeky Dog was full of friendly staff and wonderful bar snacks that were served with a smile. So I guess would I go back .... yes but I would not dine at Rick Stein again!
Stayed 3 nights in Jul 2024

10/10 Excellent

Elena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful place to stay, easy check in. Staff were friendly and efficient. Great cocktails. Julio's restaurant was a little disappointing. Food was nice but not a huge Mexican selection
Stayed 1 night in Jun 2024

10/10 Excellent

Steven

Stayed 2 nights in Jun 2024

8/10 Good

Justin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was just what we expected and the staff were wonderful
Stayed 2 nights in Jun 2024

8/10 Good

Seung Yeon

Stayed 2 nights in Jun 2024

10/10 Excellent

Fiona

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simply lovely! We will definitely return.
Stayed 1 night in Jun 2024

8/10 Good

Donna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Matthew

Stayed 1 night in May 2024

10/10 Excellent

Jeffrey

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Just a wonderful experience
Stayed 1 night in May 2024

10/10 Excellent

Cheryl

Traveled with partner
Liked: Amenities, property conditions & facilities
The domestic staff did an excellent job They were professional friendly and couldn’t do enough for us Wonderful staff
Stayed 4 nights in May 2024

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Complimentary Breakfast Technicality
I paid for a room for 2 adults with two complimentary breakfasts .... great deal .. I am single & was just visiting an elderly parent ,but was asked to pay an extra $35 for them to have a continental breakfast with me, because they were not staying at the property. So don't be honest your check-in registration/declaration .
Stayed 1 night in May 2024

10/10 Excellent

Katrina

Liked: Amenities
The infinity pool and pod coffee machine in room
Stayed 2 nights in Apr 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Apr 2024

10/10 Excellent

Paul

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was better than I could ever hope for, especially the restaurant
Stayed 2 nights in Apr 2024

10/10 Excellent

Florian

Liked: Cleanliness, staff & service, property conditions & facilities
The view and the heated pool are amazing
Stayed 1 night in Apr 2024

10/10 Excellent

Emmanuel

Stayed 2 nights in Apr 2024