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Coconut Palms Resort & Diamond Casino

2.0 star property

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Photo gallery for Coconut Palms Resort & Diamond Casino

Outdoor pool
Panoramic Studio Suite | Desk, laptop workspace, free WiFi, bed sheets
Exterior
Desk, laptop workspace, free WiFi, bed sheets
Exterior

Reviews

2.0 out of 10

Popular amenities

  • Housekeeping
  • Pool
  • Parking included
  • Free WiFi

Explore the area

Map
Rue Cornwall, Port Vila, Shefa Province
  • Parliament House
    ‪8 min walk‬
  • Port Vila Market
    ‪11 min walk‬
  • Iririki Island
    ‪12 min walk‬
  • Port Vila (VLI-Bauerfield)
    ‪16 min drive‬

Room options

View all photos for Senior Double Room, 1 Bedroom

Desk, laptop workspace, free WiFi, bed sheets

Senior Double Room, 1 Bedroom

  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Suite

Family Suite | Desk, laptop workspace, free WiFi, bed sheets

Family Suite

  • Sleeps 3
  • 2 Queen Beds

View all photos for Single Room

Single Room | Desk, laptop workspace, free WiFi, bed sheets

Single Room

  • Sleeps 1
  • 1 Twin Bed

View all photos for Basic Double Room

Basic Double Room | Desk, laptop workspace, free WiFi, bed sheets

Basic Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room

Deluxe Double Room | Desk, laptop workspace, free WiFi, bed sheets

Deluxe Double Room

  • Sleeps 2
  • 1 Double Bed

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The price is $105
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About this property

Coconut Palms Resort & Diamond Casino

Port Vila hotel with outdoor pool
An outdoor pool and free self parking are available at this hotel.
Coconut Palms Resort & Diamond Casino offers 40 accommodations. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Bathrooms include showers. Housekeeping is provided daily.
Recreational amenities at the hotel include an outdoor pool.
Coconut Palms Resort & Diamond Casino features an outdoor pool. Onsite uncovered self parking is complimentary.

Coconut Palms Resort & Diamond Casino has designated areas for smoking.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps

Parking and transportation

  • Free uncovered self parking on site

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Electric kettle

More

  • Desk
  • Laptop workspace

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open Monday - Sunday (6:00 AM - 9:00 PM)
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 3000 per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash

Property is also known as

Coconut Palms & Diamond Casino

Coconut Palms Resort & Diamond Casino Reviews

Reviews

2.0
Rating 10 - Excellent. 0 out of 3 reviews
Rating 8 - Good. 0 out of 3 reviews
Rating 6 - Okay. 0 out of 3 reviews
Rating 4 - Poor. 0 out of 3 reviews
Rating 2 - Terrible. 3 out of 3 reviews

5.4/10

Cleanliness

6.0/10

Staff & service

3.0/10

Amenities

3.4/10

Property conditions & facilities

2.8/10

Eco-friendliness

Reviews

2/10 Terrible

William

Traveled with partner, Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
They had no idea we had reservations for over 2wks and I confirmed it a week before we showed up. Then I showed the staff our reservations and they put us in the room that we reserved. About 30mins later the same staff that checked us in and showed us to our room shows up with a manager (that’s want she called him) he was telling me, that we did not pay enough for the room we paid for and we were been moved to a smaller room. the Staff tried to explain to him that we were in the right room, and he wanted more money to stay in the room we were in. Then I said I was reaching out to Expedia and he walked away upset. then about 20mins later the same lady that checked us in and came with the Manager, came back to apologies for his behavior and to reassure us we were in the right room. Then the TV had 1 Channel and everything was in a language we had to use our phones to translate. No shower curtains, we paid for a room with A/C and is was on for 16hrs on high and never got below 27 degrees. Nothing is as advertised.
Stayed 1 night in Feb 2025

2/10 Terrible

SIN

Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

2/10 Terrible

Thierry

Business traveler
Disliked: Staff & service, amenities, property conditions & facilities
The hotel is not what is advertised. Had to ask for housekeeping which was only once over 6 days and not properly done. Discovered another guest in my room who was able to open my room with his room's key. Single bed room and bathroom not well designed, and poor condition (no fan and aircon).
Stayed 6 nights in Sep 2024