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Grand Hotel and Casino

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Grand Hotel and Casino

Terrace/patio
Exterior
Deluxe Room, Harbor View | Terrace/patio
Panoramic Suite | Premium bedding, in-room safe, desk, blackout drapes
Reception

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
  • Pool
  • Breakfast available
  • 24/7 front desk
  • Room service
  • Laundry

Explore the area

Map
Lini Highway, P.O Box 3061, Port Vila, Efate
  • Iririki Island
    1 min walk
  • Port Vila Market
    3 min walk
  • Island Chicken
    2 min walk
  • Port Vila (VLI-Bauerfield)
    19 min drive

Room options

View all photos for Panoramic Suite

Panoramic Suite | Premium bedding, in-room safe, desk, blackout drapes

Panoramic Suite

  • 462 sq ft
  • Harbor view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Standard Room, Harbor View

Standard Room, Harbor View | Premium bedding, in-room safe, desk, blackout drapes

Standard Room, Harbor View

  • 248 sq ft
  • Harbor view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Room, Harbor View

Deluxe Room, Harbor View | Premium bedding, in-room safe, desk, blackout drapes

Deluxe Room, Harbor View

  • 248 sq ft
  • Harbor view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

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The price is $157
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$180 total
includes taxes & fees
Jan 22 - Jan 23
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About this property

Grand Hotel and Casino

4-star Port Vila hotel with 2 bars/lounges
Along with an outdoor pool, this hotel has a restaurant and 2 bars/lounges. WiFi in public areas is free. Other amenities include a poolside bar, coffee/tea in a common area, and 24-hour room service.
Grand Hotel and Casino offers 74 accommodations with safes and coffee/tea makers. Rooms open to furnished balconies. Accommodations offer separate sitting areas. Beds feature premium bedding. 32-inch LCD televisions come with satellite channels and pay movies. Bathrooms include separate bathtubs and showers, bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant. Guests can unwind with a drink at one of the hotel's bars, which include 2 bars/lounges and a poolside bar. This 4-star property offers access to a business center and meeting rooms.

A computer station is located on site and wireless Internet access is complimentary. Event facilities measuring 2153 square feet (200 square meters) include conference space. This family-friendly hotel also offers an outdoor pool, a terrace, and multilingual staff. For a surcharge, an airport shuttle (available 24 hours) is offered to guests.

Grand Hotel and Casino has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Crystals Restaurant - Overlooking the ocean and pool, this restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Hemisphere Lounge Bar - Overlooking the ocean, this cocktail bar serves dinner only.
24-hour room service is available.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: VUV 2,600 for adults and VUV 1,300 for children
  • 2 bars/lounges
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Crystals Restaurant
  • Hemisphere Lounge Bar

Things to do

  • Outdoor pool

Family friendly

  • In-room babysitting (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 2,153 square feet of conference space
  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • On the bay
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: VUV 2000

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The property charges 3 percent for credit card payments
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for VUV 3500 per night

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately VUV 2600 for adults and VUV 1300 for children
  • Airport shuttle fee: VUV 1600 per person (one-way)
  • Airport shuttle fee per child: VUV 1600 (one-way), (up to 18 years old)
  • Late check-out fee: VUV 2000 (subject to availability)
  • Rollaway bed fee: VUV 3500 per night
  • Credit card charges are subject to a surcharge of 3 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Grand Casino Port Vila
Grand Hotel & Casino Port Vila
Grand Hotel Casino Port Vila
Grand Hotel and Casino Hotel
Grand Hotel and Casino Port Vila
Grand Hotel and Casino Hotel Port Vila

Grand Hotel and Casino Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 196 out of 593 reviews" "
Rating 8 - Good. 275 out of 593 reviews" "
Rating 6 - Okay. 92 out of 593 reviews" "
Rating 4 - Poor. 22 out of 593 reviews" "
Rating 2 - Terrible. 8 out of 593 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Jonathan

Stayed 5 nights in Sep 2024

8/10 Good

joshua, FPO

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with a historic feel. Rooms appear to be recently renovated and clean. The staff are amazing. Every single one had the biggest and most welcoming smile. Really enjoyed my stay.
Stayed 1 night in Sep 2024

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As always the best hotel in town!
Stayed 2 nights in Sep 2024

8/10 Good

Veniana

Traveled with family
Liked: Staff & service, property conditions & facilities
Lift was smelly snd lights not working on one Cleaning not thorough - bed not touched Concierge not helpful with bags
Stayed 3 nights in Sep 2024

10/10 Excellent

CAROLINE

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a perfect spot to stay in the heart of Vila. Close to the markets and an easy walk to all that Vila has to offer. The pool and pool area are a great place to relax with a cold tusker. Like all places in Vanuatu, the staff is what makes the stay special. Everyone goes above and beyond to ensure your stay is enjoyable. The food at the restaurant was also fantastic. Overall I would recommend if you want to stay in the heart of Vila.
Stayed 3 nights in Aug 2024

8/10 Good

david samuel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff Exchange rates are better in town
Stayed 8 nights in Aug 2024

8/10 Good

WARREN

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Central
lovely helpful staff. Internet so-so. - A few problems with the shower but came right,
Stayed 4 nights in Aug 2024

4/10 Poor

Adrianus

Business traveler
Needs a lot of help, currently it’s just a place to stay and, to be honest, not worth it.
Stayed 7 nights in Aug 2024

6/10 Okay

Alan

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
We have stayed at the grand on several occasions.Imagine our surprise when we walked into our room to find we had nothing to put our clothes in. On previous visits they had storage space ie a dresser with the tv on top ,This time tv on the wall no storage.In the managements wisdom they supply one luggage rack we had two suitcases and had to request another rack.We spent our week living out of a suitcase I can only hope the hotel is awaiting delivery of suitable storage furniture.Some additional irritants a casino filled with noxious cigarette smoke and a problem with water supply. Outlook disappointed has been much better in the past.
Stayed 7 nights in Aug 2024

10/10 Excellent

Peter

Liked: Property conditions & facilities
Stayed 7 nights in Jul 2024

8/10 Good

Raoul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

6/10 Okay

Trevor

Liked: Cleanliness, staff & service
Staff we lovely but construction work was bery noisy
Stayed 3 nights in Jun 2024

10/10 Excellent

Costa

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything inside the property was excellent. Although parts of the the facility are currently under renovation, there was no inconvenience to guests. The staff were very friendly and professional and even helped us with a taxi driver who over charged our group. Sadly the area outside the facility has the same problem with the rest of Port Vila roads....in need of major overhaul & repairs.
Stayed 1 night in Jun 2024

10/10 Excellent

Greg

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was undergoing some upgrading painting outside, but very nice
Stayed 7 nights in May 2024

8/10 Good

Telesia

Stayed 2 nights in May 2024

10/10 Excellent

Susie

Liked: Cleanliness, property conditions & facilities
We had a wonderful stay. The staff were amazing!
Stayed 1 night in Mar 2024

8/10 Good

Marcus

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Feb 2024

8/10 Good

Makereta

Stayed 7 nights in Feb 2024

10/10 Excellent

Lanieta

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Feb 2024

10/10 Excellent

Elleena

Stayed 5 nights in Jan 2024

10/10 Excellent

Mustafa

Stayed 1 night in Jan 2024

8/10 Good

Madison

Stayed 4 nights in Jan 2024

8/10 Good

Mustafa

Business traveler
Liked: Amenities
Stayed 1 night in Jan 2024

10/10 Excellent

J Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really Nice!
Really enjoyed staying at the Grand. Wonderful views from the balcony. Good food in the restaurant. A super friendly staff.
Stayed 2 nights in Jan 2024

10/10 Excellent

Arnaud

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024