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Quality Inn & Suites

2.5 star property

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Photo gallery for Quality Inn & Suites

Suite, 1 King Bed, Non Smoking | Desk, iron/ironing board, rollaway beds, free WiFi
Free daily self-serve breakfast
Property amenity
Meeting facility
Lobby

Reviews

6.8 out of 10

Popular amenities

  • Gym
  • Housekeeping
  • Parking included
  • 24/7 front desk
  • Free WiFi
$83
includes taxes & fees
Dec 10 - Dec 11

Explore the area

View in a map
2300 Willowcreek Rd, Portage, IN, 46368
  • Place, East Branch
    ‪17 min walk‬
  • Place, Founders' Square Park
    ‪2 min drive‬
  • Place, Indiana Dunes National Park
    ‪5 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Desk, iron/ironing board, rollaway beds, free WiFi

Standard Room, 1 King Bed, Non Smoking

  • 250 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room, 2 Queen Beds, Non Smoking

Double Room, 2 Queen Beds, Non Smoking | Desk, iron/ironing board, rollaway beds, free WiFi

Double Room, 2 Queen Beds, Non Smoking

  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for 1 Queen Bed, Nonsmoking

1 Queen Bed, Nonsmoking | Desk, iron/ironing board, rollaway beds, free WiFi

1 Queen Bed, Nonsmoking

  • 250 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for 1 King Bed, Nonsmoking, Accessible

1 King Bed, Nonsmoking, Accessible | Desk, iron/ironing board, rollaway beds, free WiFi

1 King Bed, Nonsmoking, Accessible

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking (Efficiency, Upgrade)

Room, 1 King Bed, Non Smoking (Efficiency, Upgrade) | Desk, iron/ironing board, rollaway beds, free WiFi

Room, 1 King Bed, Non Smoking (Efficiency, Upgrade)

  • Sleeps 3
  • 1 King Bed

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About this property

Quality Inn & Suites

Portage hotel with free weekday breakfast
A 24-hour fitness center, coffee/tea in a common area, and a business center are available at this hotel. Free self-serve breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a meeting room, a 24-hour front desk, and a picnic area are onsite.
Quality Inn & Suites offers 52 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. Flat-screen televisions come with cable channels and pay movies. Refrigerators and microwaves are provided. Bathrooms include complimentary toiletries and hair dryers.

This Portage hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Wireless Internet access is complimentary. This hotel offers access to a business center and a meeting room. A complimentary breakfast is offered each morning. This business-friendly hotel also offers a 24-hour fitness center, a vending machine, and a picnic area. Onsite self parking is complimentary.
A complimentary self-serve breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 6:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free self-serve breakfast available 6:00 AM to 9:00 AM on weekdays and 6:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business center
  • Meeting room

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 5:30 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Comfort Inn Hotel Portage
Quality Inn Portage
Comfort Hotel Portage
Portage Comfort Suites
Comfort Inn Portage Hotel
Portage Comfort Inn
Quality Portage
Quality Inn & Suites Hotel
Quality Inn & Suites Portage
Quality Inn & Suites Hotel Portage

Reviews

Quality Inn & Suites Reviews

6.8

7.0/10

Cleanliness

7.8/10

Staff & service

6.2/10

Amenities

6.6/10

Property conditions & facilities

6.8/10

Eco-friendliness
Rating 10 - Excellent. 200 out of 882 reviews
Rating 8 - Good. 261 out of 882 reviews
Rating 6 - Okay. 198 out of 882 reviews
Rating 4 - Poor. 116 out of 882 reviews
Rating 2 - Terrible. 107 out of 882 reviews

Reviews

6/10 Okay

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort

Gets the job done for the night.

Hotel was okay overall. A little outdated, and it seems like they tried to update by spraying painting on the walls and doors. Potential mold spots above the shower, and stains all over the bench in the room.
Stayed 1 night in Aug 2025

4/10 Poor

Julia

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

4/10 Poor

Alyssa

Stayed 1 night in Aug 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room and bathroom, quiet. Nice helpful staff
Stayed 1 night in Jul 2025

2/10 Terrible

Dennis

Very old and smells of mildew. The smell was terrible!
Stayed 1 night in Jul 2025

10/10 Excellent

Jerry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

2/10 Terrible

mark

Disliked: Staff & service, property conditions & facilities
Probably the worst hotel stay in my life. Miserable miserable MISERABLE front desk personnel. Rude and massively incompetent. Whoever is running this place ought to be ashamed of themselves for not training anybody on anything. They were rude and clearly hated having to lift a finger to do anything. Simply awful. Great job by the GM. Totally has no pride whatsoever in operating this enterprise. I mean that was like straight out of sitcom. It was actually hard to believe.
Stayed 3 nights in Jul 2025

8/10 Good

Nancy

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
What we liked, it was easy access to the highway. The room presentation was clean & had full amenities. The breakfast was acceptable, the coffee was lousy. The water pressure was good in the shower. What we didn't like. We were standing in ankle deep soapy water in the shower. We left our recommendations in the room and at the desk. Room 106
Stayed 1 night in Jul 2025

6/10 Okay

Yesenia

Could be cleaner.
Stayed 1 night in Jul 2025

8/10 Good

Mona

Stayed 1 night in Jul 2025

10/10 Excellent

William

Stayed 1 night in Jun 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Still needs updating
Stayed 1 night in Apr 2025

6/10 Okay

Ted

A/C did not work. Staff was very accommodating to get me a new room.
Stayed 1 night in Jun 2025

6/10 Okay

Jannine

Traveled with partner
Disliked: Amenities
No Thank you ! Please work on customer service & cleanness of bathrooms
Stayed 1 night in Jun 2025

10/10 Excellent

Kris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

6/10 Okay

Janet

Traveled with family
Friendly staff. The bathroom floor felt sticky. Made us wonder what the spots on the carpet might be. Cleanliness a bit sketchy but comfortable sleep.
Stayed 1 night in Jun 2025

6/10 Okay

Guilherme

Disliked: Cleanliness
Stayed 2 nights in Jun 2025

8/10 Good

mark

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in May 2025

6/10 Okay

Diane

Liked: Cleanliness
Did not care for the abruptness of the night clerk who told me there were no public bathrooms. But the room was clean.
Stayed 1 night in May 2025

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

It's getting better.

They have been Remodeling and improving the facility, but need to continue. Looks nice, but there are obvious flaws still. The breakfast left something to be desired though.
Stayed 1 night in Apr 2025

8/10 Good

Arturo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

stephanie

Stayed 1 night in Apr 2025

8/10 Good

Arturo

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

4/10 Poor

Sara

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Wouldn't go back
Stayed 1 night in Mar 2025

10/10 Excellent

CHARLES

Stayed 2 nights in Mar 2025