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Quality Inn & Suites

2.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Quality Inn & Suites

Suite, 1 King Bed, Non Smoking | Desk, iron/ironing board, rollaway beds, free WiFi
Lobby
Lobby
Exterior
1 Queen Bed, Nonsmoking | Desk, iron/ironing board, rollaway beds, free WiFi

Reviews

6.8 out of 10

Popular amenities

  • Breakfast included
  • Gym
  • Housekeeping
  • Air conditioning
  • Parking included
  • 24/7 front desk

Explore the area

Map
2300 Willowcreek Rd, Portage, IN, 46368
  • East Branch
    17 min walk
  • Mark O's Bar & Grill
    3 min walk
  • Portage - Ogden Dunes Train to Chicago
    8 min drive
  • Gary, IN (GYY-Gary - Chicago Intl.)
    21 min drive

Room options

View all photos for 1 Queen Bed, Nonsmoking

1 Queen Bed, Nonsmoking | Desk, iron/ironing board, rollaway beds, free WiFi

1 Queen Bed, Nonsmoking

  • 250 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Non Smoking (Efficiency, Upgrade)

Room, 1 King Bed, Non Smoking (Efficiency, Upgrade) | Desk, iron/ironing board, rollaway beds, free WiFi

Room, 1 King Bed, Non Smoking (Efficiency, Upgrade)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Desk, iron/ironing board, rollaway beds, free WiFi

Standard Room, 1 King Bed, Non Smoking

  • 250 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room, 2 Queen Beds, Non Smoking

Double Room, 2 Queen Beds, Non Smoking | Desk, iron/ironing board, rollaway beds, free WiFi

Double Room, 2 Queen Beds, Non Smoking

  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for 1 King Bed, Nonsmoking, Accessible

1 King Bed, Nonsmoking, Accessible | Desk, iron/ironing board, rollaway beds, free WiFi

1 King Bed, Nonsmoking, Accessible

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

About this property

Quality Inn & Suites

Portage hotel with free weekday breakfast
This smoke-free hotel features a 24-hour fitness center, coffee/tea in a common area, and a business center. Free self-serve breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a meeting room, a 24-hour front desk, and a picnic area are onsite.
Quality Inn & Suites offers 52 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. Flat-screen televisions come with cable channels and pay movies. Refrigerators and microwaves are provided. Bathrooms include complimentary toiletries and hair dryers.

This Portage hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Wireless Internet access is complimentary. Business-related amenities consist of a business center and a meeting room. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers a 24-hour fitness center, a vending machine, and a picnic area. Complimentary self parking is available on site.

Quality Inn & Suites is a smoke-free property.

A complimentary self-serve breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 6:00 AM and 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free self-serve breakfast available 6:00 AM to 9:00 AM on weekdays and 6:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business center
  • Meeting room

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 5:30 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Comfort Inn Hotel Portage
Quality Inn Portage
Comfort Hotel Portage
Portage Comfort Suites
Comfort Inn Portage Hotel
Portage Comfort Inn
Quality Portage
Quality Inn & Suites Hotel
Quality Inn & Suites Portage
Quality Inn & Suites Hotel Portage

Quality Inn & Suites Reviews

Reviews

6.8
Rating 10 - Excellent. 189 out of 825 reviews" "
Rating 8 - Good. 238 out of 825 reviews" "
Rating 6 - Okay. 186 out of 825 reviews" "
Rating 4 - Poor. 111 out of 825 reviews" "
Rating 2 - Terrible. 101 out of 825 reviews" "

7.0/10

Cleanliness

7.8/10

Staff & service

6.2/10

Amenities

6.6/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

Michelle

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

4/10 Poor

Miranda

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The water was either burning your skin or frost bite. The lady named Judy at the front was so rude. The ac didn’t work in my room. I waited for towels the second day and just had to go buy some.
Stayed 2 nights in Sep 2024

8/10 Good

Pablo

Stayed 1 night in Sep 2024

8/10 Good

Pablo

Stayed 1 night in Sep 2024

8/10 Good

Brandon

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2024

8/10 Good

Edward

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Pablo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Mark

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024

2/10 Terrible

jeanna

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Extremely loud hallway Shower was broken
Stayed 1 night in Aug 2024

8/10 Good

Gary

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Facilities were clean and it looked like the motel had some updates in paint and carpet. The breakfast was not well-maintained. The morning hostess was not overly helpful.
Stayed 1 night in Aug 2024

10/10 Excellent

Pablo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Judy

Liked: Cleanliness, staff & service, property conditions & facilities
Fine for an overnight stay. Convenient to I-80/90, and less expensive than many hotels along the turnpike. I’d stay again.
Stayed 1 night in Aug 2024

10/10 Excellent

Pablo

Stayed 1 night in Jul 2024

8/10 Good

TRACEY

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Sarah

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A basic hotel close to highway was fine for what we needed
Stayed 1 night in Aug 2024

2/10 Terrible

Nikesha

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Do not stay here
During my recent day trip to the Indiana Dunes, I decided to stay at the Quality Inn, believing I had booked a room with Comfort Inn. My disappointment was immediate upon arrival. First, if you book through a third-party site, be prepared for a $50 incidental fee. While this might not be a big issue at a well-equipped hotel, it feels like an insult here. The hotel fails to provide basic amenities you'd expect, like extra towels or a functional AC. The entire place reeked of an unpleasant odor, reminiscent of decay, which made my stay unbearable. Accessibility is another major issue. There is no elevator to the second floor, so if you need a handicap-accessible room with a king bed, avoid this place. The grumpy and intimidating older staff further ruined my experience. Imagine the characters from "Grumpy Old Men" replaced with equally surly women, and you'll get the picture. Overall, my stay at Quality Inn was horrendous. I will never book here again and strongly advise others to look elsewhere for accommodation.
Stayed 1 night in Aug 2024

8/10 Good

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

2/10 Terrible

Eugene

Disliked: Cleanliness, staff & service, property conditions & facilities
Took like 30 bucks extra 4 no reason
Stayed 1 night in Jul 2024

2/10 Terrible

Ami

Stayed 1 night in Jul 2024

6/10 Okay

Bjorn

Stayed 1 night in Jul 2024

10/10 Excellent

Pablo

Stayed 1 night in Jul 2024

2/10 Terrible

Xavier

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
At checkin our room was not ready which was no big deal so they moved us to another room that ended up having glass in the bed that injured my son. Hotel mangers never contacted me in anyway to check on my childs injuries or to discuss my refund being processed. Mirrors were not cleaned, a/c in lobby/dinning area were not working, carpets on stairs and in hallways were dirty with food droppings. Will never stay again.
Stayed 1 night in Jul 2024

4/10 Poor

Vickie

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Close to I-80 Close to railroad track noise Understaffed - 3:30pm rooms were not yet cleaned Disappointed in this Quality Inn compared to others weve been to
Stayed 1 night in Jul 2024

4/10 Poor

Heidi

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay was from July 19-22, 2024, stay was very disappointing. Mattress was so hard I thought that I was laying on a slab of concrete and the house keeping only gave fresh towels on Saturday, left dirty sheets on when the made the bed up had the same green spots on them. Just nasty the chair and bench had nasty stains all over it. Did not get anymore clean towels for the rest of the stay. Nor any clean linen very disgusting and disappointing. I don’t recommend this inn at all. A waist of $356.87 $25.00 deposit, the deposit is supposed to be refunded but I have not seen yet. I don’t recommend, I’ll try Bay across the street.
Stayed 3 nights in Jul 2024

10/10 Excellent

Pablo

Stayed 1 night in Jul 2024