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The room was very clean, Breakfast was not great! There was very little choice, this was the 3rd hotel that I had stayed in during my trip and the worst Breakfast..you had to ask the member if staff for more coffee and it felt like you were imposing on them. The hotel itself is lovely but the area is very rough. Every cafe I went into advised me to put my bag in front of me and look out for pick pockets.

The check-in process was completely lacking. I stood outside for over an hour emailing calling and trying to get lit in the door. It says the front office is open, but you have to know how to get in the door. Apparently you have to use the keypad and click on one of the options that was available. But nowhere was that in the directions and the phone number to call the reception area was not taking phone calls and no one ever responded to my emails so I spent almost 2 hours standing outside until other people came along and let me in. Absolutely ridiculous!

Reasonable location, about 20 minutes walk uphill from Amalfi ferry, but don't do it with luggage as the road is narrow in parts and busy with traffic! Great view from our room and the air conditioning was a life-saver. We didn't know, but they can help you with transfers from the ferry and to/from the aiport. Would have been good to know that before we paid 30EUR for a 4-minute tuk-tuk ride up the hill when we arrived, and we had also booked the bus to the airport before we got there. You can't have your own food and drink here, which we thought was a miss as it meant we had to eat out every night. One night in particular we just wanted to grab a pizza and sit on the terrace to enjoy with the view but we weren't able to do that. Overall, okay place to stay but I think I'd try somewhere else next time.

We stayed at this hotel for six nights. The location and sea view are absolutely stunning and were the highlight of our stay. The housekeeping staff were consistently kind, polite, and helpful, despite what appeared to be a difficult working environment. Unfortunately, our experience with the management and front desk was the exact opposite. They were consistently rude, dismissive, argumentative, and unwelcoming. Not once during our stay did we feel genuinely welcomed. The hotel also seems determined to charge extra for almost everything. Need ice? €10 service charge. We also asked for drinking water and were told they could provide two cans, but they would simply be deducted from our daily housekeeping water allowance. It felt unnecessarily petty. The centrally controlled air conditioning was another major issue. The room never became cool enough, and when we raised the concern, the manager simply said, quite bluntly, “That’s how it is.” We eventually had to request a fan just to sleep comfortably. What bothered us most was witnessing management speak to housekeeping staff in a raised, degrading manner on more than one occasion. In summary: beautiful location and incredible views, but these positives were overshadowed by an arrogant, disrespectful management team and poor customer service. We would not stay here again.

Beautiful hotel inside and out, and on the waterfront. Clean room and comfortable bed. Includes blow dryer, shampoo, conditioner and body wash. Had complimentary champagne and treats at night in the lobby. Front desk was helpful in getting a taxi and with luggage, in addition to describing restaurants and areas to see. Easily walkable to everything. Felt very safe walking around, even at night.

My daughter and I had a lovely experience! The staff were very sweet and accommodating! Would definitely come back!

The room was lovely, the view was magnificent, the staff were wonderful and the location was sublime.

Incredible and picturesque. Consider the stairs.