The Docent's Collection

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Docent's Collection

Exclusive Apartment, 2 Bedrooms | Dining room
Luxury Loft, 1 Bedroom | Private kitchen | Full-size fridge, microwave, oven, stovetop
2 Bedroom Queen Beds | Blackout drapes, soundproofing, iron/ironing board, free WiFi
Boating
Exclusive Apartment, 2 Bedrooms | Living area | 52-inch LED TV with satellite channels, TV, streaming services

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • 24/7 front desk
  • Laundry
  • Parking available
  • Kitchen
  • Air conditioning
  • Free WiFi

Explore the area

Map
121 Middle St., Portland, ME, 04101
  • Casco Bay Lines Ferry Terminal
    4 min walk
  • Cabana
    1 min walk
  • Portland Transportation Center
    4 min drive
  • Portland, ME (PWM-Portland Intl. Jetport)
    16 min drive

Room options

Luxury Loft, 2 Bedrooms

  • Sleeps 5
  • 2 Queen Beds and 1 Queen Sofa Bed

Luxury Loft, 3 Bedrooms

  • Sleeps 7
  • 3 King Beds

Luxury Loft, 1 Bedroom, Accessible

  • Sleeps 3
  • 1 Queen Bed and 1 Queen Sofa Bed

Luxury Loft, 1 Bedroom

  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Standard Studio, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

Similar properties

About this property

The Docent's Collection

3.5-star hotel in Downtown Portland
This smoke-free hotel features self parking, dry cleaning, and a 24-hour front desk. WiFi in public areas is free. Other amenities include express check-out. Housekeeping is available on request.
The Docent's Collection offers 17 accommodations with coffee/tea makers and irons/ironing boards. 52-inch LED televisions come with premium satellite channels. Accommodations at this 3.5-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils.

This Portland hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

The recreational activities listed below are available either on site or nearby; fees may apply.
The Docent's Collection features dry cleaning/laundry services and express check-out. Public areas are equipped with complimentary wireless Internet access. Onsite parking is available (surcharge).

The Docent's Collection is a smoke-free property.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (USD 60 per night; includes in/out privileges)

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)

Outdoors

  • In a national park

Accessibility

  • No elevator

More

  • 1 building
  • 3 floors
  • Built in 1867
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Entertainment

  • 52-inch LED TV with premium satellite channels
  • Streaming services

Food and drink

  • Blender
  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Full-sized refrigerator/freezer
  • Ice maker
  • Kitchen
  • Microwave
  • Mixer
  • Oven
  • Paper towels
  • Restaurant dining guides
  • Stovetop
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Electrical adapters
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 5:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions and smart lock details; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
A virtual front desk provides assistance to guests
Guests are required to download the property's FLEXIPASS mobile app before check-in

Access methods

Staffed front desk, smart lock

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Uncovered self parking fee: USD 60 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

121 MIDDLE an urban inn
The Docents Collections
The Docent's Collection Hotel
The Docent's Collection Portland
The Docent's Collection Hotel Portland

The Docent's Collection Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 155 out of 185 reviews" "
Rating 8 - Good. 20 out of 185 reviews" "
Rating 6 - Okay. 6 out of 185 reviews" "
Rating 4 - Poor. 4 out of 185 reviews" "
Rating 2 - Terrible. 0 out of 185 reviews" "

9.8/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

6/10 Okay

Kristin

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Beautiful location. Worst customer service.
You have to download an app in order to enter the property, I did not know this and when I called to get assistance from the person at the front desk. Which by the way, I have no idea where that is because I never saw one person. He was rather abrupt and condescending and kept telling you what I needed to do and telling me to calm down. I wasn't not calm. I just had to really go to the restroom. I wish they would put something like that on their website when you're trying to book. If it was there I did not say it. The room itself was very nice and very clean, but as far as the customer service it lacked and left a lot to be desired. Teach your people at the front desk to be a little bit more. Customer friendly.. instead of telling people to calm down and when they ask where the front desk is to continuously ignore them. Instead of explaining how the location works. I will never stay here again.
Stayed 1 night in Sep 2024

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities
Great spot for downtown Portland
Stayed 1 night in Sep 2024

6/10 Okay

Kathryn

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The apartment is fine, though dark for my tastes, but everything is clean and well decorated. The problem for us is how insanely complicated everything is. The check in involved downloading an app and complicated directions that had significant gaps in information. I am fairly tech savvy, but I still had problems. The staff I spoke to on the phone and with whom I exchanged texts couldn’t have been more lovely and accommodating. But the check in system really needs to be rethought. And in addition to the complexity it relies too heavily on one’s iPhone. But things can go wrong with iPhones. My husband I both wondered what would have happened if my phone wasn’t properly charged, for instance. The temperature controls were also needlessly complex. In stead of enjoying our first hour here, we were wrestling with technology. The whole experience has been much too stressful. Right now I am trying to find check out instructions among the large number of texts and e-mails I’ve received.
Stayed 1 night in Sep 2024

6/10 Okay

Patrick

Liked: Cleanliness
Disliked: Staff & service
The hotel was very clean but still under construction with no hotel staff on site. It had limited parking and there was none available upon arrival.
Stayed 1 night in Aug 2024

10/10 Excellent

jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jun 2024

10/10 Excellent

Margaret

Traveled with family
Liked: Amenities
If anyone wants to stay in a beautiful well kept apartment in the perfect location in Portland Maine this is your place!!! It perfect
Stayed 1 night in Apr 2024

10/10 Excellent

Michael

Stayed 1 night in Apr 2024

10/10 Excellent

Meredith

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay for a girls night. Clean, beautiful space. Comfortable. Good amenities. Walkable go downtown Portland.
Stayed 1 night in Mar 2024

10/10 Excellent

Michael

Stayed 1 night in Mar 2024

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Snuggly Stay
We had a very nice stay. The ease of the parking and the security was reassuring. I loved snuggling up on the couch when the weather wasn't at its best.
Stayed 2 nights in Oct 2023

10/10 Excellent

Anne Leslie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It did feel like a home away from home.
It was awesome! Amazing bed and blackout blinds — I slept like s baby. Located right in the heart of the Old Port, I walked everywhere once I parked. Parking was right beside the building and very safe right next to the Police parking lot. Building was clean and quaint. It had a lot of historical character, but the studio was modern, clean, and efficient. I was nervous because I am used to staying in hotels with staff, but Grace and team were reassuring — keyless key and all went seamlessly. Also, 121 Middle Street is only a 5 minute drive from Wholefoods and F45, Orange Theory, and Cycle gyms, so I got healthy groceries and an awesome workout too. I wanted to move in and will definitely stay there again. Thank you.
Stayed 1 night in Oct 2023

10/10 Excellent

alice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

Jeffrey

Traveled with family
Very clean. Beautiful room and in the heart of downtown. Really enjoyed our overnight stay on a Tuesday. 10 minute Uber to airport as well.
Stayed 1 night in Oct 2023

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very happy campers!
Our unit was exceptionally quiet. It was very nicely furnished. The bathroom was especially nice with an excellent shower. The location was very good and was only a short walk to many fine restaurants and shops. We paid for the private parking which was well worth the extra money. The assigned “docent” was very helpful and responsive. I can recommend the Docent’s Collection without reservation!
Stayed 3 nights in Oct 2023

10/10 Excellent

steven

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very modern apartment in a nice location. Took care of a special request prior to arrival.
Stayed 1 night in Sep 2023

4/10 Poor

Adam

Liked: Property conditions & facilities
Disliked: Cleanliness
Stayed 2 nights in Oct 2023

4/10 Poor

Trent

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Disappointing
The checkin process is needlessly laborious, requiring you to download an app. However, my largest complaint was with the tiny bed and extremely loud water noise. I am usually a really deep sleeper, but I have never encountered a room that became so loud any time someone in the property used water.
Stayed 1 night in Sep 2023

10/10 Excellent

Jessica

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We had a great time! It’s a little too pricey for a long stay, but comparable to other hotels in the area. The room was very nice and was more of an apartment than a room. Very well laid out, comfortable and clean! The person who met us was very nice and helpful. The room was a bit dry and windows cannot be opened. I’m sure for temp control this is the case, but I would recommend bringing a humidifier or a bunch of water! Overall it was a great experience and we loved our stay.
Stayed 1 night in Sep 2023

10/10 Excellent

Jeff

Stayed 2 nights in Sep 2023

10/10 Excellent

Eugene

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It is our first time staying at an “urban home”, and it exceeded our expectation. The staff was very kind, helped us sorting out a technical glitch quickly. Highly recommended.
Stayed 1 night in Sep 2023

8/10 Good

Louis

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
local treasure
A unique stay in the heart of Portland. Quiet, comfortable, with an eye for detail. This is something special.
Stayed 2 nights in Sep 2023

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

8/10 Good

Anthony

Great location, very clean, loved that we had a kitchen for our stay. The air conditioning was very loud though and parking isn’t guaranteed.
Stayed 3 nights in Sep 2023

4/10 Poor

Eleyn

Stayed 1 night in Sep 2023

10/10 Excellent

Karen

Stayed 1 night in Sep 2023