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Best Western Cascade Inn & Suites

2.5 star property

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Photo gallery for Best Western Cascade Inn & Suites

Exterior
Lobby
Indoor pool
Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Single Sofabed) | Pillowtop beds, blackout drapes, iron/ironing board, Internet
Pillowtop beds, blackout drapes, iron/ironing board, Internet

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Gym
  • Housekeeping
  • Laundry

Explore the area

Map
23525 NE Halsey Street, Wood Village, OR, 97060
  • Edgefield Winery
    ‪15 min walk‬
  • Columbia Gorge Premium Outlets
    ‪3 min drive‬
  • Legacy Mount Hood Medical Center
    ‪3 min drive‬
  • Troutdale, OR (TTD-Portland - Troutdale)
    ‪4 min drive‬

Room options

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Single Sofabed)

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Single Sofabed) | Pillowtop beds, blackout drapes, iron/ironing board, Internet

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Single Sofabed)

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Pillowtop beds, blackout drapes, iron/ironing board, Internet

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Pillowtop beds, blackout drapes, iron/ironing board, Internet

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave | Pillowtop beds, blackout drapes, iron/ironing board, Internet

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Single Sofabed)

Pillowtop beds, blackout drapes, iron/ironing board, Internet

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Single Sofabed)

  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Pillowtop beds, blackout drapes, iron/ironing board, Internet

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Pillowtop beds, blackout drapes, iron/ironing board, Internet

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

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About this property

Best Western Cascade Inn & Suites

Wood Village hotel with indoor pool
This smoke-free hotel features an indoor pool, a fitness center, and a sauna. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a hot tub, a business center, and a meeting room.
Best Western Cascade Inn & Suites offers 60 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature pillowtop mattresses. Refrigerators and microwaves are provided.

LCD televisions come with cable channels. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

Children under 14 years old are not allowed in the swimming pool or hot tub without adult supervision. Guests under 18 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an indoor pool, Best Western Cascade Inn & Suites provides a hot tub, a sauna, and a fitness center. A computer station is located on site and wireless Internet access is complimentary. This hotel offers access to a business center and a meeting room. A complimentary breakfast is offered each morning. This Wood Village hotel also offers a vending machine, complimentary newspapers in the lobby, and laundry facilities. Onsite self parking is complimentary.

Best Western Cascade Inn & Suites is a smoke-free property.

A complimentary continental breakfast is served each morning between 6:00 AM and 9:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: High-speed internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • Gym
  • Indoor pool
  • Sauna
  • Spa tub
  • Steam room
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)

Business services

  • Business center
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: noon
Early check-in subject to availability
Early check-in fee: USD 35.00
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 250 per stay

We have included all charges provided to us by the property.

Optional extras

  • Early check-in fee: USD 35.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a debit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts only chip-and-PIN credit cards for onsite payments
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Alcohol is not served at this property
Guests under 18 years old are not allowed in the fitness facility, and guests under 14 years old are only allowed in the swimming pool and hot tub with adult supervision

Property is also known as

Best Western Cascade Inn
Best Western Plus Cascade Inn Wood Village
Best Western Plus Cascade Wood Village
Best Western Plus Cascade Inn
Best Western Plus Cascade
Cascade & Suites Wood Village
Best Western Cascade Inn Suites
Best Western Plus Cascade Inn Suites
Best Western Cascade Inn & Suites Hotel
Best Western Cascade Inn & Suites Wood Village
Best Western Cascade Inn & Suites Hotel Wood Village

Best Western Cascade Inn & Suites Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 480 out of 913 reviews
Rating 8 - Good. 301 out of 913 reviews
Rating 6 - Okay. 82 out of 913 reviews
Rating 4 - Poor. 30 out of 913 reviews
Rating 2 - Terrible. 20 out of 913 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Nikki, burbank

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Joanna

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is easy to get on highways. The refrigerator is noisy.
Stayed 3 nights in Oct 2024

4/10 Poor

Christina, Lakeside,

Business traveler, Traveled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Very thin wallls, noisy property, pool was super cold. And the $250 hold for a 100 room is a bit much.
Stayed 2 nights in Nov 2024

10/10 Excellent

Jade

Stayed 1 night in Oct 2024

2/10 Terrible

Teonie

Disliked: Room comfort
Terrible. Ended up sleeping at a rest stop
Stayed 2 nights in Oct 2024

8/10 Good

Albert

Liked: Cleanliness, staff & service, property conditions & facilities
Nice property well kept.
Stayed 1 night in Nov 2024

10/10 Excellent

Shawn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Rhiannon, Walla Walla

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They advertise a hot tub, but the hot tub barely even swirls. Let alone has any bubbles, when we brought it to the front desk's attention. We were just told that it's a 25-year-old hot tub, so keep that in mind. It's basically just an oversized tub, but everything was clean and the room was clean and the beds were soft. Staff was friendly and breakfast was delicious! I would stay again!
Stayed 1 night in Oct 2024

10/10 Excellent

Donella

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Steven

Traveled with partner
Nice staff, clean room.
Stayed 2 nights in Oct 2024

10/10 Excellent

brad

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We travel a lot and Hotels get difficult to choose. I would definitely stay here again. The place was very clean and the maids came in while we were out and cleaned very well.
Stayed 2 nights in Oct 2024

6/10 Okay

Lisa

Traveled with partner
Liked: Cleanliness, staff & service
Average hotel.
Stayed 1 night in Oct 2024

10/10 Excellent

BRIAN

Liked: Cleanliness, staff & service, property conditions & facilities
The room was clean and quiet and the beds and bedding were very comfortable. We will stay there again if we are in the area.
Stayed 1 night in Oct 2024

10/10 Excellent

Francisco

Business traveler
Liked: Cleanliness, staff & service, amenities
Nice and clean
Stayed 1 night in Oct 2024

6/10 Okay

Loushaunda

Stayed 2 nights in Jun 2024

6/10 Okay

JACKLINE

Ok
Stayed 1 night in Oct 2024

6/10 Okay

Christopher

Traveled with family
Very loud semi truck lot outside window busy all night each night. Black mold on faucet where water comes out and on shower head. Gross!
Stayed 4 nights in Sep 2024

8/10 Good

Shelly

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable beds
Stayed 1 night in Sep 2024

8/10 Good

Lona

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was convenient to our wedding venue and freeway transportation
Stayed 2 nights in Sep 2024

2/10 Terrible

Christina

Traveled with group
Liked: Cleanliness
Disliked: Staff & service
I stayed at this hotel in 2022 with no problem. This time in 2024, when we asked for extra key for the room and were given one, we encountered rude staff Lucero who overcharged us. When I got the bill, I find that they changed my reservation without disclosing this to me in advance, and they charged me more money for an additional person. We did not have an additional person. We only had 2 people. One person was disabled and we needed a key for the driver to help with the bags. When I contacted the hotel for a refund due to their mistake, they refused. I was told by Lucero at the front desk, that I should have read her mind via ESP to know that they had mysteriously changed my reservation to add more people and charge me more money, and I should have somehow found them to "reconfirm" that we only have two people. When I turned in my key after our one night stay, there was no one at the desk. How am I supposed to read her mind? How am I supposed to "reconfirm" when no one is there? I had to dispute the extra charges from my credit card company. Lucero refused to give me a refund and correct their mistake, bc again, I should have somehow read their mind and intuited these extra charges that they never disclosed beforehand. I cannot address an issue I have no idea is happening and the hotel needs to disclose any extra charges in advance instead of hiding them.
Stayed 1 night in Sep 2024

8/10 Good

Ellen

Liked: Cleanliness, staff & service, property conditions & facilities
The room was nice. The road in front of the hotel was busy and you could hear the trucks at night.
Stayed 1 night in Sep 2024

10/10 Excellent

Colleen

Stayed 4 nights in Sep 2024

8/10 Good

mark

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good place to stay for business trip
great couple night stay for business. clean. quiet. close to a few restaurants. good breakfast.
Stayed 1 night in Sep 2024

10/10 Excellent

chris

Stayed 1 night in Aug 2024

10/10 Excellent

john

Stayed 1 night in Sep 2024