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Best Western Plus Portland Airport Hotel & Suites

2.5 star property

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Photo gallery for Best Western Plus Portland Airport Hotel & Suites

Exterior
Lobby
Desk, blackout drapes, soundproofing, iron/ironing board
Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave | Room amenity
Lobby sitting area

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free airport shuttle
  • Breakfast included
  • Parking included
  • Laundry
  • Gym
  • Air conditioning

Explore the area

Map
11938 NE Airport Way, Portland, OR, 97220
  • Leatherman Factory
    ‪6 min walk‬
  • Mt Hood Community College - Maywood Park Campus
    ‪4 min drive‬
  • Cascade Station
    ‪5 min drive‬
  • Portland, OR (PDX-Portland Intl.)
    ‪5 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | Desk, blackout drapes, soundproofing, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave | Room amenity

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Desk, blackout drapes, soundproofing, iron/ironing board

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave

Desk, blackout drapes, soundproofing, iron/ironing board

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave | Desk, blackout drapes, soundproofing, iron/ironing board

Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Desk, blackout drapes, soundproofing, iron/ironing board

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

Desk, blackout drapes, soundproofing, iron/ironing board

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, blackout drapes, soundproofing, iron/ironing board

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Desk, blackout drapes, soundproofing, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

Comfort Suites Portland Airport

  • Hot Tub
  • Breakfast included
  • Free airport shuttle
  • Parking included
4.4 out of 5, Excellent, (1001)
The price is $92
per night
$107 total
includes taxes & fees
Mar 9 - Mar 10
Comfort Suites Portland Airport

About this property

Best Western Plus Portland Airport Hotel & Suites

Hotel in Northeast Portland
This smoke-free hotel features a 24-hour fitness center, a 24-hour business center, and coffee/tea in a common area. Free continental breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Other amenities include a business center, concierge services, and laundry facilities. Housekeeping is available on request.
Best Western Plus Portland Airport Hotel & Suites offers 78 air-conditioned accommodations with coffee/tea makers and hair dryers. Premium cable television is provided. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers.

This Portland hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks and desk chairs, as well as phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and fans. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center.

Guests under 16 years old are not allowed in the swimming pool or fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

A computer station is located on site and wireless Internet access is complimentary. Business-related amenities consist of a 24-hour business center and meeting rooms. Guests can enjoy a complimentary breakfast each morning. A roundtrip airport shuttle is complimentary to guests (available on request). This business-friendly hotel also offers a 24-hour fitness center, a vending machine, and multilingual staff. Limited complimentary onsite parking is offered on a first-come, first-served basis, and a car charging station is available.

Best Western Plus Portland Airport Hotel & Suites is a smoke-free property.

A complimentary continental breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 6:00 AM and 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free roundtrip airport shuttle from 4:00 AM to 11:00 PM on request
  • Free self parking on site
  • Limited onsite parking (max 1 space per unit)
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available 6:00 AM to 9:00 AM on weekdays and 6:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Free crib
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Living room
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business center
  • Computer station
  • Meeting rooms

Outdoors

  • In a nature reserve

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 1995
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Fan
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board
  • Living room
  • Phone
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 1:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 16 years old are not allowed in the swimming pool or fitness facility

Property is also known as

Holiday Inn Express Hotel Portland Airport
Holiday Inn Express Portland Airport
Portland Airport Holiday Inn Express
Holiday Inn Express Portland Airport Hotel
Best Western Plus Portland Airport Hotel
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Best Western Plus Portland Airport Hotel & Suites Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 660 out of 1002 reviews
Rating 8 - Good. 240 out of 1002 reviews
Rating 6 - Okay. 51 out of 1002 reviews
Rating 4 - Poor. 22 out of 1002 reviews
Rating 2 - Terrible. 29 out of 1002 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jose

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly Staff willing to help
Stayed 1 night in Nov 2024

10/10 Excellent

Jose

Liked: Cleanliness
Stayed 1 night in Nov 2024

10/10 Excellent

Bethany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Another great stay
Everything was amazing at the hotel, I always enjoy staying here for a little time away from home. The breakfast was enjoyable, comfort foods and cereal. They did have a waffle maker or two but I went for the biscuits and gravy with sausage on the side. I love to say here.
Stayed 2 nights in Nov 2024

8/10 Good

Jeffrey R.

Stayed 5 nights in Nov 2024

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
Pretty quiet for being close to airport. Room was great - comfy bed, cool with a great shower
Stayed 1 night in Nov 2024

4/10 Poor

Sylvie

Business traveler, Traveled with partner
Liked: Amenities
Disliked: Staff & service
One mattress was still dirty but, we just kept covering it with no complaint about it. However, we were told to leave because they said they were " fully booked". After we clearly stated from day one, that we were going to do long term stays and "extentions when we need to". We were told this would be ok. Our stay has been over a week, we were happy with the service, comfortable, and the food/ snack bar was conveniently located and well stocked. We are very disappointed about how unethical Vance was when he did not own up to his miscommunicated mistake. He should have apologized to the bew group coming in instead of us paying customers who did nothing wrong and told to vacate our room due to the hitel being " fully booked". This should have been told to the new group coming in and not to us. He should have apologized to THEM for his " mistake".
Stayed 4 nights in Nov 2024

8/10 Good

James

Liked: Property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Teresa

Stayed 1 night in Oct 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable, worn but clean, convenient.
Stayed 1 night in Nov 2024

10/10 Excellent

Renee

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff went above and beyond.
Stayed 1 night in Oct 2024

10/10 Excellent

Cathlyn

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Stacie, Astoria

Stayed 1 night in Oct 2024

6/10 Okay

Johnathan

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
Couple things was wrong with room. But employees were quick to help and try and make it right. Amazing staff. Very friendly
Stayed 1 night in Oct 2024

10/10 Excellent

jeff

Stayed 1 night in Sep 2024

6/10 Okay

Mary

Stayed 1 night in Sep 2024

10/10 Excellent

Lonnie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful & friendly staff.
Stayed 1 night in Oct 2024

10/10 Excellent

Lon

Traveled with partner
Liked: Amenities
It’s a great property for the price. The room was clean and bed comfy.
Stayed 1 night in Aug 2024

10/10 Excellent

Emma Ruth

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location to the airport
Stayed 1 night in Oct 2024

10/10 Excellent

Cassandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Aug 2024

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Adequate stay, good quality for the money. Nothing fancy but certainly clean and reasonably quiet considering location. The staff make it shine -- of the three people I spoke to, all were very helpful.
Stayed 1 night in Oct 2024

10/10 Excellent

JEAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Jacob

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024