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Canopy by Hilton Portland Waterfront

4.0 star property

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Photo gallery for Canopy by Hilton Portland Waterfront

Bar (on property)
Lobby
2 restaurants, breakfast, lunch, dinner served; American cuisine
Meeting facility
Premium bedding, in-room safe, desk, laptop workspace

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Laundry
  • Room service
  • Pet friendly

Explore the area

Map
9 Center Street, Portland, ME, 04101
  • Cross Insurance Arena
    ‪3 min walk‬
  • Portland Museum of Art
    ‪8 min walk‬
  • State Theatre
    ‪10 min walk‬
  • Portland, ME (PWM-Portland Intl. Jetport)
    ‪18 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed

  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Premium Room, 1 King Bed

  • 550 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Fitness)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed (Fitness)

  • 359 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom

  • 635 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, View (Waterfront View)

Premium bedding, in-room safe, desk, laptop workspace

Premium Room, 1 King Bed, View (Waterfront View)

  • 550 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, View (Waterfront View)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, View (Waterfront View)

  • 330 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Fitness, Mobility & Hearing)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible (Fitness, Mobility & Hearing)

  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds

50-inch flat-screen TV with digital channels, TV, Netflix

Premium Room, 2 Queen Beds

  • 475 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Presidential Suite, 1 Bedroom

Premium bedding, in-room safe, desk, laptop workspace

Presidential Suite, 1 Bedroom

  • 760 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, 3X3 Shower)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible (Mobility & Hearing, 3X3 Shower)

  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, View (Waterfront View)

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom, View (Waterfront View)

  • 635 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite, 1 Bedroom, View (Waterfront View)

Premium bedding, in-room safe, desk, laptop workspace

Presidential Suite, 1 Bedroom, View (Waterfront View)

  • 760 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Mobility & Hearing, 3x3 Shower)

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Accessible (Mobility & Hearing, 3x3 Shower)

  • 420 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, City View

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, City View

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, View (Mobiltiy & Hearing, 3x3 Shower)

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Accessible, View (Mobiltiy & Hearing, 3x3 Shower)

  • 420 sq ft
  • Water view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds

  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, View (Waterfront View)

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, View (Waterfront View)

  • 390 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 2 Queen Beds (Waterfront View)

50-inch flat-screen TV with digital channels, TV, Netflix

Premium Room, 2 Queen Beds (Waterfront View)

  • 475 sq ft
  • Water view
  • Sleeps 6
  • 2 Queen Beds

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About this property

Canopy by Hilton Portland Waterfront

4-star hotel in Downtown Portland
Along with 2 restaurants, this smoke-free hotel has a 24-hour fitness center and valet parking. Free WiFi in public areas and a free manager's reception are also provided. Additionally, free use of bicycles, concierge services, and dry cleaning are onsite. Housekeeping is available on request.
Canopy by Hilton Portland Waterfront offers 135 air-conditioned accommodations with laptop-compatible safes and espresso makers. Beds feature premium bedding. 50-inch flat-screen televisions come with premium digital channels and Netflix. Bathrooms include bathrobes and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

Canopy by Hilton Portland Waterfront features a 24-hour fitness center and complimentary bicycles. Dining is available at one of the hotel's 2 restaurants. A complimentary manager's reception is offered on select days. Wireless Internet access is complimentary.

4 meeting rooms are available. This Portland hotel also offers gift shops/newsstands, concierge services, and a fireplace in the lobby. Onsite parking is available (surcharge).

Canopy by Hilton Portland Waterfront is a smoke-free property.

A complimentary manager's reception is offered on select days.
Luna - Overlooking the ocean, this restaurant serves dinner and light fare.
Salt Yard - This restaurant specializes in American cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 40 per night)

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:00 AM for a fee: USD 5 to 50 for adults and USD 5 to 50 for children
  • 2 restaurants
  • Free manager's reception (select days)

Restaurants on site

  • Luna
  • Salt Yard

Things to do

  • 24-hour gym
  • Free bicycle rentals

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Porter/bellhop
  • Wedding services

Business services

  • 4 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Phone accessibility kit
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Communal living room
  • Fireplace in lobby
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium digital channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per pet, per night, plus a deposit of USD 50 per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 5 to 50 for adults, and USD 5 to 50 for children
  • Valet parking fee: USD 40 per night
  • Pet deposit: USD 50 per night
  • Pet fee: USD 50 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Canopy by Hilton Portland Waterfront Hotel
Canopy by Hilton Portland Waterfront Portland
Canopy by Hilton Portland Waterfront Hotel Portland

Canopy by Hilton Portland Waterfront Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 745 out of 956 reviews
Rating 8 - Good. 133 out of 956 reviews
Rating 6 - Okay. 45 out of 956 reviews
Rating 4 - Poor. 14 out of 956 reviews
Rating 2 - Terrible. 19 out of 956 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

8/10 Good

larry

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly service and convenient location. Property well maintained.
Stayed 3 nights in Dec 2024

10/10 Excellent

Desirae

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Ross

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel… area is really safe and some lovely restaurants near by.
Stayed 2 nights in Dec 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

Theresa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent stay - a few shortcomings
In general, this was a nice, well-located facility. Most staff were friendly and helpful. However, water bottles available in room for refilling had dirt spots. And the hotel is not very well sound-proofed, which was obvious the first night of our stay. Also, we would have appreciated a little more info in room about the hotel and room amenities.
Stayed 2 nights in Dec 2024

6/10 Okay

Lisa

Traveled with partner
Liked: Staff & service
Disliked: Amenities
Hotel was very clean. Decor was nice. Valet was easy, though pricey. The only real amenity is the rooftop bar, which was closed for an event when I stayed. Unfortunately, that fact was not advertised, and we were told upon check in. I booked this hotel for that specifically, so it was annoying to not be told that it was closed. Also, I only booked this room two days before staying, so there was definitely time for the hotel to accurately disclose this. The room itself is spacious and bed is comfortable. But the functional aspects of the room are a little cheap. Limited furniture, so looks pretty bare. The "fridge drawer" is light duty and doesn't even keep water cold. Nowhere to hang a long dress or even pants without folding them. The shower size is ok, but the bathroom is tiny and oddly laid out. Overall the stay was fine, but nothing special. There are lots of hotel options in this area, all for similar cost, and most have better amenities, so although I wouldn't avoid this hotel, I probably will book elsewhere next time.
Stayed 1 night in Dec 2024

2/10 Terrible

Antonio

Liked: Cleanliness, property conditions & facilities
Profiled
Stayed 3 nights in Dec 2024

10/10 Excellent

Kevin, Worcester

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was in a very convenient location to explore the Old Port area of Portland. All the amenities were excellent and the staff was very welcoming and helpful. Check in and check out were a breeze too.
Stayed 1 night in Dec 2024

10/10 Excellent

Barrie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property. Very helpful and attentive staff. I will definitely return.
Stayed 2 nights in Dec 2024

10/10 Excellent

Melissa Ann, omaha

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful rooms and view. Great valets, make sure you know before you go to use it, it costs but so worth it.
Stayed 3 nights in Nov 2024

10/10 Excellent

Donna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I lived the bar doors separating the sleeping and bathroom
Stayed 2 nights in Dec 2024

8/10 Good

Valetta

Stayed 2 nights in Nov 2024

10/10 Excellent

Therese

Traveled with partner
Liked: Property conditions & facilities
Super clean, modern, free purified water and customer service was excellent
Stayed 4 nights in Dec 2024

10/10 Excellent

Rebecca, Pleasanton

Liked: Cleanliness, staff & service, property conditions & facilities
It’s a lovely hotel with great amenities. I love the refill station for water and ice on our floor. So many walkable restaurants and stores. Enjoyed my stay very much.
Stayed 3 nights in Dec 2024

10/10 Excellent

Emily

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a really nice time and relaxing experience at Canopy. Staff was friendly and helpful and the room was nicely prepared for us. Will definitely be back!
Stayed 1 night in Dec 2024

10/10 Excellent

kevin

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff was outstanding. Every interaction we had with them was first class. The room was clean and updated and the hotel and roof top bar/restaurant was top notch. Me and my guests were very pleased with Canopy.
Stayed 1 night in Dec 2024

10/10 Excellent

Duncan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super clean and fairly updated. Rooms quiet and comfortable. Basic king room was plenty spacious for two.
Stayed 2 nights in Dec 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Andrew, Somerville

Stayed 1 night in Nov 2024

10/10 Excellent

Robert John, Johnson City

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently stayed at the Canopy Hotel in Portland, Maine, and I must say it was an extraordinary experience from start to finish! From the moment we arrived, the staff greeted us with warmth and professionalism, ensuring we felt welcomed and at home. The hotel’s location is perfect for exploring Portland. Nestled in the heart of the city, it offers easy access to the Old Port's shops, restaurants, and waterfront attractions. Despite its central location, our room was a peaceful retreat, impeccably clean, and stylishly decorated with modern furnishings that echoed the charm of Maine’s coastal vibe. One of the highlights was the on-site restaurant, which offered a delightful array of locally sourced dishes. Breakfast was a particular treat, with fresh pastries and gourmet coffee kick-starting our day on a high note. Moreover, the staff went above and beyond to accommodate any request we had. Whether it was directions to local attractions or recommendations for dining options, they were always ready to assist with a smile. The hotel amenities did not disappoint either. The fitness center was well-equipped, and the communal spaces were inviting, providing a cozy spot to unwind after a day of sightseeing. In summary, the Canopy Hotel in Portland, Maine, exceeded my expectations in every way. I wholeheartedly recommend it to anyone looking for top-notch hospitality in a beautiful setting. I look forwar
Stayed 2 nights in Nov 2024

10/10 Excellent

Sharon, Mendham

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel front desk staffs are excellent and they were able to moved us to a different room the same morning. We appreciated it. Thanks to Sarah and Andrew. We will ne back!
Stayed 4 nights in Nov 2024

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is very nice. The property is clean and convenient to everything downtown has to offer.
Stayed 2 nights in Nov 2024

8/10 Good

Tomoko

Stayed 4 nights in Nov 2024

8/10 Good

Boris

Stayed 1 night in Nov 2024