Canopy by Hilton Portland Waterfront

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Canopy by Hilton Portland Waterfront

Bar (on property)
Bar (on property)
Premium bedding, in-room safe, desk, laptop workspace
Lobby
2 restaurants, breakfast, lunch, dinner served; American cuisine

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Laundry
  • Room service
  • Pet friendly

Explore the area

Map
9 Center Street, Portland, ME, 04101
  • Cross Insurance Arena
    ‪3 min walk‬
  • Fore Street Gallery
    ‪7 min walk‬
  • Victoria Mansion
    ‪7 min walk‬
  • Portland, ME (PWM-Portland Intl. Jetport)
    ‪18 min drive‬

Room options

Deluxe Room, 1 King Bed

  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed

  • 550 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed (Fitness)

  • 359 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom

  • 635 sq ft
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed, View (Waterfront View)

  • 550 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, View (Waterfront View)

  • 330 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Fitness, Mobility & Hearing)

  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

Premium Room, 2 Queen Beds

  • 475 sq ft
  • Sleeps 6
  • 2 Queen Beds

Presidential Suite, 1 Bedroom

  • 760 sq ft
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Accessible (Mobility & Hearing, 3X3 Shower)

  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom, View (Waterfront View)

  • 635 sq ft
  • Sleeps 2
  • 1 King Bed

Presidential Suite, 1 Bedroom, View (Waterfront View)

  • 760 sq ft
  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds, Accessible (Mobility & Hearing, 3x3 Shower)

  • 420 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, City View

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible, View (Mobiltiy & Hearing, 3x3 Shower)

  • 420 sq ft
  • Water view
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds

  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, View (Waterfront View)

  • 390 sq ft
  • Sleeps 4
  • 2 Queen Beds

Premium Room, 2 Queen Beds (Waterfront View)

  • 475 sq ft
  • Water view
  • Sleeps 6
  • 2 Queen Beds

Similar properties

About this property

Canopy by Hilton Portland Waterfront

4-star hotel in Downtown Portland
Along with 2 restaurants, this smoke-free hotel has a 24-hour fitness center and valet parking. Free WiFi in public areas and a free manager's reception are also provided. Additionally, free use of bicycles, concierge services, and dry cleaning are onsite. Housekeeping is available on request.
Canopy by Hilton Portland Waterfront offers 135 air-conditioned accommodations with laptop-compatible safes and espresso makers. Beds feature premium bedding. 50-inch flat-screen televisions come with premium digital channels and Netflix. Bathrooms include bathrobes and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

Canopy by Hilton Portland Waterfront features a 24-hour fitness center and complimentary bicycles. Dining is available at one of the hotel's 2 restaurants. A complimentary manager's reception is offered on select days. Wireless Internet access is complimentary.

4 meeting rooms are available. This Portland hotel also offers gift shops/newsstands, concierge services, and a fireplace in the lobby. Onsite parking is available (surcharge).

Canopy by Hilton Portland Waterfront is a smoke-free property.

A complimentary manager's reception is offered on select days.
Luna - Overlooking the ocean, this restaurant serves dinner and light fare.
Salt Yard - This restaurant specializes in American cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 40 per night)

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:00 AM for a fee: USD 5 to 50 for adults and USD 5 to 50 for children
  • 2 restaurants
  • Free manager's reception (select days)

Restaurants on site

  • Luna
  • Salt Yard

Things to do

  • 24-hour gym
  • Free bicycle rentals

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Porter/bellhop
  • Wedding services

Business services

  • 4 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Phone accessibility kit
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Communal living room
  • Fireplace in lobby
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium digital channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per pet, per night, plus a deposit of USD 50 per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 5 to 50 for adults, and USD 5 to 50 for children
  • Valet parking fee: USD 40 per night
  • Pet deposit: USD 50 per night
  • Pet fee: USD 50 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Canopy by Hilton Portland Waterfront Hotel
Canopy by Hilton Portland Waterfront Portland
Canopy by Hilton Portland Waterfront Hotel Portland

Canopy by Hilton Portland Waterfront Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 694 out of 899 reviews" "
Rating 8 - Good. 130 out of 899 reviews" "
Rating 6 - Okay. 43 out of 899 reviews" "
Rating 4 - Poor. 13 out of 899 reviews" "
Rating 2 - Terrible. 19 out of 899 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Utpal

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 3 nights in Oct 2024

2/10 Terrible

Harold Owen

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
We checked in late on October 15th and no one was present at the front desk. The parking valet even looked for the front desk agent with no luck. We waited in the lobby for at least 30 minutes before the desk agent returned to the front desk. I requested a room upgrade due to our long wait and was denied. Customer service was horrible. The rest of our stay was very nice but checkin ruined our stay.
Stayed 3 nights in Oct 2024

10/10 Excellent

kathy

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was wonderful. Location of great. Rooftop bar fun.
Stayed 2 nights in Oct 2024

8/10 Good

Bill

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
The hotel is beautiful and the location was great. The room was very comfortable and clean. I was bit disappointed with the staff at the rooftop bar. We saw an open spot on the outside corner and asked to be seated there. The hostess told us that they only sit large parties there. So that sat our party of four inside. Ten minutes later they sat three young girls the spot we requested. We had multiple drinks and appetizers, while the girls ordered two drinks between three of them. No other guests joined them. Not happy with this service
Stayed 1 night in Oct 2024

10/10 Excellent

Larisa

Liked: Cleanliness, staff & service, property conditions & facilities
Property is in very good condition. Roof top bar is not to be missed, creative cocktails and small plates, fantastic place for before or after dinner.
Stayed 2 nights in Oct 2024

10/10 Excellent

Tuan

Liked: Cleanliness, property conditions & facilities
Staff were friendly and very accommodating. We would stay again on our next visit.
Stayed 3 nights in Oct 2024

10/10 Excellent

Adam

Stayed 1 night in Oct 2024

8/10 Good

Myra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Cheryl

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are superior! Wonderful location for every need
Stayed 4 nights in Oct 2024

10/10 Excellent

Holly

Liked: Cleanliness
Stayed 2 nights in Oct 2024

10/10 Excellent

Allyssa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the location, amenities were great, staff was so incredibly friendly!
Stayed 3 nights in Oct 2024

2/10 Terrible

Chris

Stayed 1 night in Sep 2024

8/10 Good

MATTHEW

Liked: Cleanliness, staff & service, property conditions & facilities
No
Stayed 3 nights in Aug 2024

10/10 Excellent

Dillon

Stayed 3 nights in Oct 2024

10/10 Excellent

Pam

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, exceptionally clean property. Amazing rooftop bar/restaurant with friendly, accommodating staff. Perfect central location in Olde Port - walkable to all bars, restaurants, Ferry service and shopping! Highly recommend!
Stayed 2 nights in Oct 2024

10/10 Excellent

Krzysztof

Liked: Cleanliness, staff & service, property conditions & facilities
Great experience
Stayed 3 nights in Oct 2024

10/10 Excellent

Robin

Traveled with family
Liked: Cleanliness, amenities
Front desk
Stayed 1 night in Oct 2024

10/10 Excellent

Denise

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Clean, comfortable hotel. Very nice rooms and comfortable beds. Close to many attractions on the Harbour. Had lunch at restaurant. The burger and bacon, egg and cheese were delicious. Would recommend.
Stayed 1 night in Oct 2024

6/10 Okay

Meredith

Traveled with partner
Liked: Cleanliness, staff & service
You cannot beat the location however parking was really expensive and breakfast isn’t included so for the price you are paying it a bit steep for just simply location.
Stayed 3 nights in Oct 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Expensive option, look for deals!
Hotel was fine, but very expensive for a room that was nothing exceptional. The bed was way too soft. Bar in main level was great, rooftop bar was cool but was closed one night and the other night it was overcrowded by non-guests so the guests couldn’t even get a table, disappointing!
Stayed 2 nights in Oct 2024

6/10 Okay

Mary

Liked: Staff & service, amenities
May have had bed bugs
Stayed 5 nights in Sep 2024

8/10 Good

Millicent

Stayed 2 nights in May 2024

8/10 Good

Elizabeth

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 4 nights in Sep 2024

10/10 Excellent

Toni

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very convenient & walkable to the waterfront cruises, shopping & restaurants.
Stayed 1 night in Sep 2024