Clarion Hotel Portland

2.5 star property

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Photo gallery for Clarion Hotel Portland

Lobby
Bar (on property)
Pillowtop beds, desk, laptop workspace, blackout drapes
Exterior
Indoor pool, open 6:00 AM to 10:00 PM, sun loungers

Reviews

7.8 out of 10
Good

Popular amenities

Explore the area

Map
1230 Congress St, Portland, ME, 04102
  • Thompson's Point
    ‪11 min walk‬
  • Hadlock Field
    ‪14 min walk‬
  • Maine Medical Center
    ‪2 min drive‬
  • Portland, ME (PWM-Portland Intl. Jetport)
    ‪5 min drive‬

Room options

Double Room, 2 Double Beds

  • 269 sq ft
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds, Non Smoking (Pet-Friendly)

  • 269 sq ft
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Non Smoking (Pet-Friendly)

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds, Accessible, Non Smoking

  • 269 sq ft
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds, Accessible, Non Smoking (Roll-In Shower)

  • 269 sq ft
  • Sleeps 4
  • 2 Double Beds

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About this property

Clarion Hotel Portland

Portland hotel close to Thompson's Point
This smoke-free hotel features an indoor pool, a fitness center, and a hot tub. Free WiFi in public areas is provided, as well as free self parking, a free airport shuttle, and a free cruise terminal shuttle. Additionally, a business center, conference space, and concierge services are onsite. Housekeeping is available on request.
Clarion Hotel Portland offers 149 accommodations with coffee/tea makers and hair dryers. Beds feature pillowtop mattresses. Televisions come with premium cable channels. Refrigerators and microwaves are provided.

This Portland hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided on request.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

Children under 17 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision.

In addition to an indoor pool, Clarion Hotel Portland provides a hot tub and a fitness center. A computer station is located on site and wireless Internet access is complimentary. Business-related amenities consist of a business center and meeting rooms. Event facilities measuring 5543 square feet (515 square meters) include conference space. A roundtrip airport shuttle (available on request), a cruise ship terminal shuttle, and a train station pick-up service are complimentary for guests. This business-friendly hotel also offers a vending machine, multilingual staff, and concierge services. Complimentary uncovered self parking is available on site.

Clarion Hotel Portland is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free roundtrip airport shuttle from 4:30 AM to 11:00 PM at scheduled times and on request
  • Free train station pick-up and drop-off shuttle from 4:30 AM to 11:00 PM
  • Train station shuttle at scheduled times, on request
  • Free bus station shuttle
  • Free cruise terminal shuttle
  • Free ferry terminal shuttle
  • Free uncovered self parking on site
  • Uncovered extended parking on site (USD 10 per day)

Food and drink

  • Daily full breakfast available 6:00 AM to 10:00 AM for a fee: USD 5 to 25 per person

Things to do

  • Gym
  • Hot tub
  • Indoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 5,543 square feet of conference space
  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 6 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2 AM
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per accommodation, per night
Service animals are welcome, and are exempt from fees
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 5.00 to 25 per person
  • Uncovered extended parking fee: USD 10 per day
  • Pet fee: USD 25 per accommodation, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
Children under 17 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision

Property is also known as

Clarion Hotel Portland
Clarion Portland
Portland Clarion Hotel
Clarion Hotel Portland, Maine
Portland Clarion
Clarion Hotel Portland Hotel
Clarion Hotel Portland Portland
Clarion Hotel Portland Hotel Portland

Clarion Hotel Portland Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 389 out of 1000 reviews
Rating 8 - Good. 287 out of 1000 reviews
Rating 6 - Okay. 164 out of 1000 reviews
Rating 4 - Poor. 99 out of 1000 reviews
Rating 2 - Terrible. 61 out of 1000 reviews

7.8/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Stephen M

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome stay!
Fast, friendly and efficient check in. We’ve stayed here many times and always have friendly employees. Room was clean, hotel was quiet…couldn’t ask for anything more than that.
Stayed 1 night in Dec 2024

10/10 Excellent

Laura

Stayed 1 night in Dec 2024

10/10 Excellent

Michelle, Ft Worth

Stayed 1 night in Sep 2024

10/10 Excellent

edwin

Stayed 1 night in Dec 2024

10/10 Excellent

edwin

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2024

10/10 Excellent

Lily

Stayed 1 night in Nov 2024

2/10 Terrible

Mary

Stayed 1 night in Dec 2024

2/10 Terrible

Mary

Traveled with family
Disliked: Staff & service, amenities
I am a disabled person with an ADA dog. Rude staff at check in put me in a terrible dog room #210 which is unlawful.There was a sticky film on the carpet that coats the bottom of your feet. Had to wear shoes the entire time. This room has no windows other than at the very top of a cement wall. Located next to & with an adjoining door to the maintenance workers tool storage room. The men came to this room early in the AM's banging and moving things and loudly communicating. I eventually had to change rooms once a different human was at the front desk. I was thankfully moved to a room on the 3rd floor that was actually clean, adequate and seemed quiet. Next morning, a flood in the room across from me had these same men directly in front of my door now loudly communicating over the sound of the wet vac that was sucking up the water. I asked them to not yell to one another in front of my door that had a "do not disturb" I was told they were not yelling.I complained to the front desk and even the manager. I was repeatedly told that the hotel could not help me or compensate me in any way because I booked "through a 3rd party" being Expedia. All time worst stay I have ever had at The Clarion Hotel Portland. Not even coffee at the front. Will most likely never return. Sad because it was once my favorite hotel in the past. Few positives. One lady was very professional at the front desk. The pool & hot tub were nice, and the bed was comfy.
Stayed 3 nights in Dec 2024

10/10 Excellent

Christy

Liked: Staff & service, property conditions & facilities
Very convenient to Bus Terminal
Stayed 1 night in Dec 2024

10/10 Excellent

Dina

Stayed 1 night in Nov 2024

8/10 Good

Cassandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just what I was looking for
We stayed for just one night to be close to my work's holiday party location. It was easy to check in, friendly staff. The lobby and restaurant look really nice. Bed was comfortable and the room was quiet. Everyrhing we wanted!
Stayed 1 night in Dec 2024

10/10 Excellent

Charity

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
We stayed for one night. The front desk staff was super friendly, and parking was easy. We got to choose a floor and we were all checked in within five minutes. The rooms were clean and well stocked. It’s a little dated but it was well kept. The beds were super comfy and the pillows were soft and plenty of them. The pool was a little chilly but the hot tub helped and it was fun to go between the temps. The floor of the pool space had great flooring for little feet. The only negative truly for us was that you could hear people tapping through the vents when you were in the bathroom. Otherwise it’s a cute little hotel that impressed us.
Stayed 1 night in Dec 2024

4/10 Poor

Paul

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Very dirty. Towel rack in shower was very rusty. Unclean and full of eyesores. Room was very outdated. Sheets and pillows were nice. Lobby is nice. Service was mediocre.
Stayed 2 nights in Dec 2024

10/10 Excellent

Patricia

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Seems more than adequate!
Stayed 1 night in Dec 2024

10/10 Excellent

Joanna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay and always affordable and clean.
Stayed 2 nights in Oct 2024

6/10 Okay

Jason

Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2024

10/10 Excellent

Erik

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Matthew

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a nice place to stay close to the Maine Medical Center.
Stayed 2 nights in Dec 2024

4/10 Poor

Chad

Traveled with group
Liked: Staff & service
Disliked: Property conditions & facilities
Very misleading appearance. The lobby is updated and beautiful, the room we had, not so much. When we entered the room it was freezing cold, the AC was on, in December! We had the heat on 90 degrees for 3 hours and it only made the room tolerable. There were hardly any outlets in our room. Though we didnt use it, the indoor pool and hot tub looked updated and very inviting. The bearded gentleman at the front desk, i wish i had got his name, was very courteous and helpful. He noticed that i walk with a cane and booked us in an ADA room which was very much appreciated. The room was clean, just extremely out of date and the heater wasnt very good. Probably wouldnt stay again unles the rooms were updated like the lobby. No continental breakfast either.
Stayed 1 night in Dec 2024

10/10 Excellent

Heritier

Stayed 1 night in Nov 2024

8/10 Good

Cheryl

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed was a little uncomfortable but my husband seemed like it enough. The morning waitress in the restaurant was a little snippy at some of the older part of hearing customers.
Stayed 1 night in Dec 2024

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient
Stayed 1 night in Dec 2024

10/10 Excellent

de

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are a bit dated as is pool Area but love the hot tub. Amtrak and concert venue is close. Front desk is a wealth of knowledge especially Hathan (sp?) we stay frequently when going to and from Boston on the train or flying.
Stayed 1 night in Nov 2024

10/10 Excellent

de

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy walk to Amtrak, 3 minutes, 8 minutes to Bissell bros brewing and concert venue. Front desk is always kind, especially Hanthan. Breakfast is good. For other food options you need to drive to Congress st area. Close to 95.
Stayed 1 night in Nov 2024