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Clarion Hotel Portland

2.5 star property

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Photo gallery for Clarion Hotel Portland

Relax in our traditional lobby with a comfortable seating area, flat-screen TV, and lush greenery.
Relax in the spacious hot tub or lounge on a chair and table in this indoor pool area.
Welcome to our lobby, featuring a reception desk, comfortable seating area, and a coffee table.
Experience the sleek, modern design of the Clarion Hotel, featuring a flat roof and a mix of glass and solid facade elements.
Enjoy a sumptuous spread at our buffet, featuring a variety of fresh fruits and a selection of dishes.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Breakfast available

Explore the area

Map
1230 Congress St, Portland, ME, 04102
  • Thompson's Point
    ‪10 min walk‬
  • Hadlock Field
    ‪11 min walk‬
  • Maine Medical Center
    ‪16 min walk‬
  • Portland, ME (PWM-Portland Intl. Jetport)
    ‪5 min drive‬

Room options

View all photos for Double Room, 2 Double Beds

Pillowtop beds, desk, laptop workspace, blackout drapes

Double Room, 2 Double Beds

7.8 out of 10
Good
(31 reviews)
  • 269 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Non Smoking (Pet-Friendly)

Pillowtop beds, desk, laptop workspace, blackout drapes

Room, 2 Double Beds, Non Smoking (Pet-Friendly)

7.4 out of 10
Good
(26 reviews)
  • 269 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed

Pillowtop beds, desk, laptop workspace, blackout drapes

Room, 1 King Bed

8.6 out of 10
Excellent
(60 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking (Pet-Friendly)

Pillowtop beds, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Non Smoking (Pet-Friendly)

8.4 out of 10
Very good
(37 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible, Non Smoking

Pillowtop beds, desk, laptop workspace, blackout drapes

Room, 2 Double Beds, Accessible, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 269 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Accessible, Non Smoking (Roll-In Shower)

Pillowtop beds, desk, laptop workspace, blackout drapes

Room, 2 Double Beds, Accessible, Non Smoking (Roll-In Shower)

7.0 out of 10
Good
(2 reviews)
  • 269 sq ft
  • Sleeps 4
  • 2 Double Beds

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About this property

Clarion Hotel Portland

Portland hotel close to Thompson's Point
This smoke-free hotel features an indoor pool, a fitness center, and a hot tub. Free WiFi in public areas is provided, as well as free self parking, a free airport shuttle, and a free cruise terminal shuttle. Additionally, a business center, conference space, and concierge services are onsite. Housekeeping is available on request.
Clarion Hotel Portland offers 149 accommodations with coffee/tea makers and hair dryers. Beds feature pillowtop mattresses. Televisions come with premium cable channels. Refrigerators and microwaves are provided.

This Portland hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided on request.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

Children under 17 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision.

In addition to an indoor pool, Clarion Hotel Portland provides a hot tub and a fitness center. A computer station is located on site and wireless Internet access is complimentary. Business-related amenities consist of a business center and meeting rooms. Event facilities measuring 5543 square feet (515 square meters) include conference space. A roundtrip airport shuttle (available on request), a cruise ship terminal shuttle, and a train station pick-up service are complimentary for guests. This business-friendly hotel also offers a vending machine, multilingual staff, and concierge services. Complimentary uncovered self parking is available on site.

Clarion Hotel Portland is a smoke-free property.

Full breakfasts are available for a surcharge on weekdays between 6:00 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free roundtrip airport shuttle from 4:30 AM to 8:00 PM at scheduled times and on request
  • Free train station pick-up and drop-off shuttle from 4:30 AM to 11:00 PM
  • Train station shuttle at scheduled times, on request
  • Free bus station shuttle
  • Free cruise terminal shuttle
  • Free ferry terminal shuttle
  • Free uncovered self parking on site
  • Uncovered extended parking on site (USD 10 per day)

Food and drink

  • Full breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 5 to 25 per person

Things to do

  • Gym
  • Hot tub
  • Indoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 5,543 square feet of conference space
  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 6 floors
  • Ballroom
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2 AM
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per accommodation, per night
Service animals are welcome, and are exempt from fees
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 5.00 to 25 per person
  • Uncovered extended parking fee: USD 10 per day
  • Pet fee: USD 25 per accommodation, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:00 AM to 8:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
Children under 17 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision

Property is also known as

Clarion Hotel Portland
Clarion Portland
Portland Clarion Hotel
Clarion Hotel Portland, Maine
Portland Clarion
Clarion Hotel Portland Hotel
Clarion Hotel Portland Portland
Clarion Hotel Portland Hotel Portland

Clarion Hotel Portland Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 433 out of 1009 reviews
Rating 8 - Good. 267 out of 1009 reviews
Rating 6 - Okay. 160 out of 1009 reviews
Rating 4 - Poor. 89 out of 1009 reviews
Rating 2 - Terrible. 60 out of 1009 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Lorraine

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 2 nights in Apr 2025

10/10 Excellent

Daniel

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Superior service and cleanliness

Matt at the front desk is always professional and efficient.
Stayed 1 night in Apr 2025

10/10 Excellent

Shon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was fine for the money
Stayed 1 night in Apr 2025

10/10 Excellent

Carlene

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Customer Service for a late check in!
Stayed 1 night in Apr 2025

10/10 Excellent

Joan

Liked: Cleanliness, property conditions & facilities
The check in person, was not very friendly…..but, he did seem overworked. He could have used help
Stayed 1 night in Apr 2025

8/10 Good

michael

Traveled with group
Stayed 1 night in Apr 2025

10/10 Excellent

Darnell

Stayed 1 night in Apr 2025

8/10 Good

Melanie

Stayed 1 night in Apr 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

2/10 Terrible

Emory

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I had the misfortune of spending three nights at this pathetic hotel. One night would have been more than enough. The staff at the front desk were incredibly rude. The hotel itself was really bland. I would definitely not stay there ever again.
Stayed 2 nights in Feb 2025

2/10 Terrible

Emory

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I dealt with two extremely rude staff people at this one hotel. In fact, I haven't come across anyone in years who was less professional than either of the people who were working at the front desk there.
Stayed 1 night in Feb 2025

6/10 Okay

Jordan

Traveled with family
Liked: Cleanliness, property conditions & facilities

"Not my problem"

At the Clarion Hotel while checking-in the girl behind the desk said it wasn't her problem and was only concerned about her shift ending in 2 hours when the guests including my family and I could not enter our rooms due to the key card system not working. Other than that the other staff we encountered was helpful. The room was clean also had a nice indoor pool and hot tub!
Stayed 1 night in Apr 2025

10/10 Excellent

Joel

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Good stay, nice staff
Stayed 2 nights in Apr 2025

2/10 Terrible

Ryan

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk is so rude and full of personal drama conversations. Housekeepers were INSANELY loud and fighting all two mornings i was there. Swearing and yelling at each other. Ill never go back here and I definitely will not recommend this place to anyone.
Stayed 2 nights in Apr 2025

6/10 Okay

Edward J.

Business traveler, Traveled with partner
Disliked: Amenities
I paid for my room on a credit card before my stay then when I arrived at the hotel I gave them my debit card for the deposit and I got home and checked my bank account and there was a $200 charge on it. Contacted the hotel and still haven't heard back and that was 4 days ago. So I have to dispute it with my bank. This hotel isn't worth $200 a night.
Stayed 2 nights in Apr 2025

8/10 Good

Allan

Traveled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was our third stay there and already have a fourth booked. Great location!
Stayed 2 nights in Mar 2025

10/10 Excellent

william

Stayed 2 nights in Apr 2025

8/10 Good

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Griselda

Liked: Cleanliness, staff & service, property conditions & facilities
Very comfortable bed and pillows.
Stayed 1 night in Apr 2025

10/10 Excellent

tzvi

Stayed 1 night in Apr 2025

6/10 Okay

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Andrea, Pleasant Ridge

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service
Great location next to the bus/train station! Price fine except parking is half the price at the station of your traveling and need to leave your vehicle somewhere. Hotel is fine, nothing fancy but has all the essentials. Was disappointed that limited staffing in the winter season caused shortened pool hours and no breakfast Mon and Tuesday. Bed was below average but I’ve had worse.
Stayed 1 night in Apr 2025

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking was an issue
Stayed 1 night in Apr 2025