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DoubleTree by Hilton Hotel Portland

4.0 star property

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Photo gallery for DoubleTree by Hilton Hotel Portland

Outdoor pool
Exterior
Reception
Hypo-allergenic bedding, in-room safe, blackout drapes
Breakfast, lunch and dinner served

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking included
  • Free WiFi
$73
includes taxes & fees
Jan 13 - Jan 14

Explore the area

View in a map
363 Maine Mall Rd, South Portland, ME, 04106
  • Place, Maine Mall
    ‪2 min walk‬
  • Place, Thompson's Point
    ‪5 min drive‬
  • Place, State Theatre
    ‪8 min drive‬
  • Airport, Portland, ME (PWM-Portland Intl. Jetport)
    ‪5 min drive‬

Room options

View all photos for Room, 2 Double Beds

Room, 2 Double Beds | Hypo-allergenic bedding, in-room safe, blackout drapes

Room, 2 Double Beds

8.6 out of 10
Excellent
(151 reviews)
  • 312 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, blackout drapes

Room, 1 King Bed

8.6 out of 10
Excellent
(84 reviews)
  • 312 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

Executive Room, 1 King Bed | Hypo-allergenic bedding, in-room safe, blackout drapes

Executive Room, 1 King Bed

8.0 out of 10
Very good
(22 reviews)
  • 312 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Double Bed, Accessible, Non Smoking

Hypo-allergenic bedding, in-room safe, blackout drapes

Room, 1 Double Bed, Accessible, Non Smoking

7.6 out of 10
Good
(13 reviews)
  • 320 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 Double Bed, Accessible, Non Smoking

Hypo-allergenic bedding, in-room safe, blackout drapes

Room, 1 Double Bed, Accessible, Non Smoking

8.6 out of 10
Excellent
(22 reviews)
  • 320 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite, 1 King Bed, Non Smoking

Hypo-allergenic bedding, in-room safe, blackout drapes

Suite, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)
  • 320 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed, Non Smoking

Hypo-allergenic bedding, in-room safe, blackout drapes

Executive Suite, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 320 sq ft
  • Sleeps 4
  • 1 King Bed

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About this property

DoubleTree by Hilton Hotel Portland

South Portland hotel steps from Maine Mall
This smoke-free hotel features an outdoor pool, a restaurant, and a fitness center. Free WiFi in public areas, free self parking, and a free airport shuttle are also provided. Additionally, a bar/lounge, a snack bar/deli, and a coffee shop/cafe are onsite.
DoubleTree by Hilton Hotel Portland offers 220 air-conditioned accommodations with safes and complimentary weekday newspapers. Flat-screen televisions are featured in guestrooms.

Bathrooms include shower/tub combinations, bathrobes, and hair dryers. This South Portland hotel provides complimentary wireless Internet access. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

DoubleTree by Hilton Hotel Portland features an outdoor pool and a fitness center. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

Business-related amenities consist of a business center and meeting rooms. This South Portland hotel also offers multilingual staff, tour/ticket assistance, and concierge services. A roundtrip airport shuttle is complimentary to guests (available 24 hours). Complimentary uncovered self parking is available on site.

DoubleTree by Hilton Hotel Portland is a smoke-free property.

Buffet breakfasts are available for a surcharge between 7:00 AM and 11:00 AM on weekends.
Blue Wave Grille - This restaurant serves breakfast, lunch, dinner, and light fare.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle
  • Free uncovered self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Weekend buffet breakfast available 7:00 AM to 11:00 AM for a fee: USD 12.95 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Blue Wave Grille

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Grocery/convenience store
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Elevator (36 inch wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 9 floors
  • Ballroom
  • Banquet hall
  • Built in 1973
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium channels

Food and drink

  • Limited room service
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Free weekday newspapers
  • Heating (climate-controlled)
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from December 12 2025 to May 29 2026 (dates subject to change):
  • One of the swimming pools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)
Pets cannot be left unattended
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.00 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 12.95 per person
  • Pet fee: USD 75 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests with pets must sign a waiver upon arrival. The pet's weight must be included in guests' reservation information.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

DoubleTree Hilton Hotel Portland
DoubleTree Hilton Portland
DoubleTree By Hilton Hotel Portland, ME South Portland, Maine
Doubletree By Hilton Portland
DoubleTree by Hilton Hotel Portland Hotel
DoubleTree by Hilton Hotel Portland South Portland
DoubleTree by Hilton Hotel Portland Hotel South Portland

DoubleTree by Hilton Hotel Portland Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 644 out of 1331 reviews
Rating 8 - Good. 295 out of 1331 reviews
Rating 6 - Okay. 175 out of 1331 reviews
Rating 4 - Poor. 109 out of 1331 reviews
Rating 2 - Terrible. 108 out of 1331 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Gary

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All Good
Stayed 1 night in Sep 2025

2/10 Terrible

Stephanie Anna

Stayed 2 nights in Sep 2025

4/10 Poor

Michael

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
We were not impressed with this hotel as it is a Hilton. The conditions were run down. Our room was not the cleanest and not supplied with soap and they were cheap with coffee. Our comforter was stained and gross. We will not be returning. It was certainly not worth the money we spend.
Stain comforter
Stayed 2 nights in Oct 2025

2/10 Terrible

Eliu

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Bathroom was left dirty
Stayed 1 night in Oct 2025

8/10 Good

Julie

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and clean hotel to go t near shopping and restaurants.
Stayed 1 night in Sep 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk was so helpful and even got me in earlier so i could get some sleep after a very long flight. I jad donner at the restaurant and although they were exceptionally busy, i had fantastic service. The food was wonderful and so were my drinks. The pool was clean and warm. My room was perfectly clean. The front dest really went above and beyond to make my stay absolutely wonderful.
Stayed 1 night in Oct 2025

8/10 Good

Zach

Liked: Cleanliness, property conditions & facilities, room comfort
Awesome
Stayed 3 nights in Sep 2025

8/10 Good

Danny Christopher, Saint Simons island

Stayed 2 nights in Sep 2025

4/10 Poor

Luca

Disliked: Cleanliness
Location was great. However our room was dirty the bathroom mirror was as if someone brushed their teeth and spit all over it. And no one came to clean the room between the nights.
Stayed 2 nights in Sep 2025

8/10 Good

Joseph

Liked: Cleanliness, staff & service, amenities
Very pleased with my stay. Room was clean and quiet. Bed was comfortable.
Stayed 2 nights in Sep 2025

10/10 Excellent

Abby

No full length mirror ,, clean
Stayed 1 night in Sep 2025

8/10 Good

Christopher

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My girlfriend and I stayed here for a night on our way back home. As soon as we entered the property we were greeted by the nicest nice I have ever met at a hotel, named Matthew. Matthew worked the desk upon check in . We want to give major props to Matthew for his great positive attitude, knowledge of local activities . Thank you Matthew for being so kind and nice. You have such great energy and made us love being in Portland for the night. Thanks for the warm cookies as well . Message to Hilton hotel, give this man a raise , he deserves it !!!!!
Stayed 1 night in Sep 2025

6/10 Okay

Mary

Traveled with group
Liked: Cleanliness, staff & service, room comfort
The pool was nice, but not very warm. Older building. They are doing construction. The bartender was very nice and helpful.
Stayed 3 nights in Sep 2025

6/10 Okay

Mary

Traveled with family
Our bathroom was not cleaned. Not what we needed after a long day of traveling. The breakfast buffet was out of food by 9 am. Check in was fine.
Stayed 1 night in Sep 2025

10/10 Excellent

Steven, Peabody

Traveled with partner
Liked: Cleanliness, amenities
Disliked: Staff & service
One of my top places to stay.
Stayed 1 night in Sep 2025

6/10 Okay

kelley

Stayed 2 nights in Sep 2025

6/10 Okay

Debra

No response
Stayed 2 nights in Sep 2025

4/10 Poor

Dawn

Stayed 1 night in Sep 2025

4/10 Poor

Dawn

Did not meet expectations

Not enough parking Didn’t clean room between nights 1st day 1 elevator worked, 2 nd day NO elevator worked Had to carry luggage down from 5th floot
Stayed 1 night in Sep 2025

4/10 Poor

Thomas

Stayed 3 nights in Sep 2025

10/10 Excellent

Brittany

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, pretty affordable, and well-located—I got to Portland in 10-15 minutes. Front desk staff were lovely and accommodated my access request for my grandma. Room had a fridge and microwave. Coffee right next door. Only slight blip regarding room cleaning—there were a few days when seemingly the trash did not get touched. After a few days this does pile up.
Stayed 4 nights in Sep 2025

10/10 Excellent

Richard

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The evening check-in desk clerk was pleasant, helpful, and efficient. He verified with housekeeping that our room was ready, gave clear instructions to the room, made sure my rewards membership was counted, provided a fresh cookie and provided access to refreshments. Also, a poly pillow because the large room had only fancy down pillows.
Stayed 1 night in Sep 2025

10/10 Excellent

Dori

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ve stayed here a few times, it’s an easy pick. Always clean and comfortable. Convenient location, but parking can be tight.
Stayed 1 night in Sep 2025

10/10 Excellent

Chris

Stayed 4 nights in Sep 2025

10/10 Excellent

Andrea, Brownville Jct

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean. The area was safe and quiet. Easy to get on and off the interstate.
Stayed 1 night in Sep 2025