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DoubleTree by Hilton Hotel Portland

4.0 star property

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Photo gallery for DoubleTree by Hilton Hotel Portland

Indoor pool
Room, 2 Double Beds | Hypo-allergenic bedding, in-room safe, blackout drapes
Lobby
Coffee shop
Reception

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Free airport shuttle
  • Bar
  • Housekeeping
  • Laundry
  • Breakfast available

Explore the area

Map
363 Maine Mall Rd, South Portland, ME, 04106
  • Maine Mall
    ‪1 min walk‬
  • Sable Oaks Golf Course
    ‪18 min walk‬
  • Thompson's Point
    ‪8 min drive‬
  • Portland, ME (PWM-Portland Intl. Jetport)
    ‪5 min drive‬

Room options

View all photos for Room, 1 Double Bed, Accessible, Non Smoking

Hypo-allergenic bedding, in-room safe, blackout drapes

Room, 1 Double Bed, Accessible, Non Smoking

  • 320 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 2 Double Beds

Room, 2 Double Beds | Hypo-allergenic bedding, in-room safe, blackout drapes

Room, 2 Double Beds

  • 312 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 Double Bed, Accessible, Non Smoking

Hypo-allergenic bedding, in-room safe, blackout drapes

Room, 1 Double Bed, Accessible, Non Smoking

  • 320 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite, 1 King Bed, Non Smoking

Hypo-allergenic bedding, in-room safe, blackout drapes

Suite, 1 King Bed, Non Smoking

  • 320 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed, Non Smoking

Hypo-allergenic bedding, in-room safe, blackout drapes

Executive Suite, 1 King Bed, Non Smoking

  • 320 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, blackout drapes

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

Executive Room, 1 King Bed | Hypo-allergenic bedding, in-room safe, blackout drapes

Executive Room, 1 King Bed

  • 312 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, blackout drapes

Room, 1 King Bed

  • 312 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Tru by Hilton Portland Airport Area

  • Breakfast included
  • Free airport shuttle
  • Pet friendly
  • Parking included
4.5 out of 5, Wonderful, (1328)
The price is $93
per night
$101 total
includes taxes & fees
Mar 8 - Mar 9
Tru by Hilton Portland Airport Area

About this property

DoubleTree by Hilton Hotel Portland

South Portland hotel steps from Maine Mall
This smoke-free hotel features an indoor pool, a restaurant, and a fitness center. Free WiFi in public areas, free self parking, and a free airport shuttle are also provided. Additionally, a bar/lounge, a snack bar/deli, and a coffee shop/cafe are onsite.
DoubleTree by Hilton Hotel Portland offers 220 air-conditioned accommodations with safes and complimentary weekday newspapers. Flat-screen televisions are featured in guestrooms.

Bathrooms include shower/tub combinations, bathrobes, and hair dryers. This South Portland hotel provides complimentary wireless Internet access. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool and a fitness center.
DoubleTree by Hilton Hotel Portland features an indoor pool and a fitness center. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

Business-related amenities consist of a business center and meeting rooms. This South Portland hotel also offers multilingual staff, tour/ticket assistance, and concierge services. A roundtrip airport shuttle is complimentary to guests (available 24 hours). Complimentary uncovered self parking is available on site.

DoubleTree by Hilton Hotel Portland is a smoke-free property.

Buffet breakfasts are available for a surcharge between 7:00 AM and 11:00 AM on weekends.
Blue Wave Grille - This restaurant serves breakfast, lunch, dinner, and light fare.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle
  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Weekend buffet breakfast available 7:00 AM to 11:00 AM for a fee: USD 12.95 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Blue Wave Grille

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Free crib
  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Elevator (36 inch wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 9 floors
  • Ballroom
  • Banquet hall
  • Built in 1973
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium channels

Food and drink

  • Limited room service
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Free weekday newspapers
  • Heating (climate-controlled)
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)
Pets cannot be left unattended
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.00 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 12.95 per person
  • Pet fee: USD 75 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests with pets must sign a waiver upon arrival. The pet's weight must be included in guests' reservation information.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

DoubleTree Hilton Hotel Portland
DoubleTree Hilton Portland
DoubleTree By Hilton Hotel Portland, ME South Portland, Maine
Doubletree By Hilton Portland
DoubleTree by Hilton Hotel Portland Hotel
DoubleTree by Hilton Hotel Portland South Portland
DoubleTree by Hilton Hotel Portland Hotel South Portland

DoubleTree by Hilton Hotel Portland Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 526 out of 1112 reviews
Rating 8 - Good. 265 out of 1112 reviews
Rating 6 - Okay. 131 out of 1112 reviews
Rating 4 - Poor. 99 out of 1112 reviews
Rating 2 - Terrible. 91 out of 1112 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, friendly, free parking
Stayed 1 night in Nov 2024

10/10 Excellent

Jared

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

crystal

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything was great
Stayed 2 nights in Nov 2024

2/10 Terrible

William

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The looby was gross. The room had not been cleaned and then my wife and I were moved to another room that had been cleaned and it was alao disgusting.
Stayed 1 night in Nov 2024

10/10 Excellent

Dylan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay
Stayed 1 night in Nov 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice, but did not always have room cleaned. Out of 6 nights, was cleaned only 3 times.
Stayed 6 nights in Nov 2024

8/10 Good

Dylan

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Carrie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are basically clean but showing wear, it was very quiet. The area is great, right across the street from the mall.
Stayed 7 nights in Nov 2024

10/10 Excellent

Siutini

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved it for it’s accommodations and location.
Stayed 1 night in Nov 2024

6/10 Okay

Kris

It is an outdated hotel with carpeting in the rooms. Not good for allergies. We stayed 3 night and 2 of the 3 mornings we had no hot water in the shower. We were only on the 3rd floor. Probably would not stay here again.
Stayed 2 nights in Nov 2024

10/10 Excellent

Kathryn

Liked: Cleanliness, property conditions & facilities, room comfort
We had a great stay.
Stayed 1 night in Nov 2024

8/10 Good

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a great stay. Room Was very clean. The pool needed some work and was dimly lit. Very comfortable
Stayed 1 night in Nov 2024

10/10 Excellent

Frank

Stayed 2 nights in Oct 2024

6/10 Okay

Gary

Traveled with family
Liked: Cleanliness, property conditions & facilities
Stayed for 2 days and the house keeping didn’t come to give new towels, replenish hand soap or make the beds. When reporting this to front desk they said sorry and wrote it down. All they offered us for this lack of service which obviously goes with the daily rate was a water and cookie. We had one breakfast buffet costing us $29. They could have at least taken one of the breakfasts off for the room service over site. Very disappointed in that. In my opinion this
Stayed 2 nights in Nov 2024

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, property conditions & facilities
Restaurant
Stayed 3 nights in Nov 2024

10/10 Excellent

Kristine

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed my stay for work conference.
Stayed 3 nights in Nov 2024

4/10 Poor

Regina

Stayed 1 night in Oct 2024

6/10 Okay

David, New Canada

Business traveler
Disliked: Staff & service
Staff were not very helpful with billing issue.
Stayed 2 nights in Nov 2024

10/10 Excellent

STEPHEN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bar tender was great
Stayed 1 night in Nov 2024

10/10 Excellent

Kim

Traveled with group
Liked: Property conditions & facilities
Was great customer service at check in! Very friendly!
Stayed 1 night in Nov 2024

6/10 Okay

Charles

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay
Very nice stay. Have stayed in past and will again. Very comfortable and their team is amazing.
Stayed 1 night in Nov 2024

6/10 Okay

Lauren

Business traveler
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
My room looked clean, but when I turned over a paper coffee cup the first morning I was there, it was used & dirty! Then the same with the second cup! It was disgusting!! The bed & pillows were awesome & comfortable. The hotel common areas were freezing the whole time I was there, a waste of energy & unnecessary.
Stayed 4 nights in Nov 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Very fast elevator
Stayed 5 nights in Oct 2024