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DoubleTree by Hilton Hotel Portland

4.0 star property

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Photo gallery for DoubleTree by Hilton Hotel Portland

Indoor pool
Lobby
Hypo-allergenic bedding, in-room safe, blackout drapes
Reception
Room, 2 Double Beds | Hypo-allergenic bedding, in-room safe, blackout drapes

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Housekeeping

Explore the area

Map
363 Maine Mall Rd, South Portland, ME, 04106
  • Maine Mall
    ‪2 min walk‬
  • Thompson's Point
    ‪6 min drive‬
  • Maine Medical Center
    ‪7 min drive‬
  • Portland, ME (PWM-Portland Intl. Jetport)
    ‪5 min drive‬

Room options

View all photos for Room, 1 Double Bed, Accessible, Non Smoking

Hypo-allergenic bedding, in-room safe, blackout drapes

Room, 1 Double Bed, Accessible, Non Smoking

  • 320 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 2 Double Beds

Room, 2 Double Beds | Hypo-allergenic bedding, in-room safe, blackout drapes

Room, 2 Double Beds

  • 312 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 Double Bed, Accessible, Non Smoking

Hypo-allergenic bedding, in-room safe, blackout drapes

Room, 1 Double Bed, Accessible, Non Smoking

  • 320 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite, 1 King Bed, Non Smoking

Hypo-allergenic bedding, in-room safe, blackout drapes

Suite, 1 King Bed, Non Smoking

  • 320 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed, Non Smoking

Hypo-allergenic bedding, in-room safe, blackout drapes

Executive Suite, 1 King Bed, Non Smoking

  • 320 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

Executive Room, 1 King Bed | Hypo-allergenic bedding, in-room safe, blackout drapes

Executive Room, 1 King Bed

  • 312 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, blackout drapes

Room, 1 King Bed

  • 312 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

Reception

Tru by Hilton Portland Airport Area

  • Breakfast included
  • Free airport shuttle
  • Pet friendly
  • Parking included
4.5 out of 5, Wonderful, (1419)
$219 nightly
The price is $219 total
includes taxes & fees
Tru by Hilton Portland Airport Area

About this property

DoubleTree by Hilton Hotel Portland

South Portland hotel steps from Maine Mall
This smoke-free hotel features an indoor pool, a restaurant, and a fitness center. Free WiFi in public areas, free self parking, and a free airport shuttle are also provided. Additionally, a bar/lounge, a snack bar/deli, and a coffee shop/cafe are onsite.
DoubleTree by Hilton Hotel Portland offers 220 air-conditioned accommodations with safes and complimentary weekday newspapers. Flat-screen televisions are featured in guestrooms.

Bathrooms include shower/tub combinations, bathrobes, and hair dryers. This South Portland hotel provides complimentary wireless Internet access. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

DoubleTree by Hilton Hotel Portland features an indoor pool and a fitness center. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

Business-related amenities consist of a business center and meeting rooms. This South Portland hotel also offers multilingual staff, tour/ticket assistance, and concierge services. A roundtrip airport shuttle is complimentary to guests (available 24 hours). Complimentary uncovered self parking is available on site.

DoubleTree by Hilton Hotel Portland is a smoke-free property.

Buffet breakfasts are available for a surcharge between 7:00 AM and 11:00 AM on weekends.
Blue Wave Grille - This restaurant serves breakfast, lunch, dinner, and light fare.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle
  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Weekend buffet breakfast available 7:00 AM to 11:00 AM for a fee: USD 12.95 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Blue Wave Grille

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Grocery/convenience store
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Elevator (36 inch wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 9 floors
  • Ballroom
  • Banquet hall
  • Built in 1973
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium channels

Food and drink

  • Limited room service
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Free weekday newspapers
  • Heating (climate-controlled)
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)
Pets cannot be left unattended
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.00 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 12.95 per person
  • Pet fee: USD 75 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests with pets must sign a waiver upon arrival. The pet's weight must be included in guests' reservation information.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

DoubleTree Hilton Hotel Portland
DoubleTree Hilton Portland
DoubleTree By Hilton Hotel Portland, ME South Portland, Maine
Doubletree By Hilton Portland
DoubleTree by Hilton Hotel Portland Hotel
DoubleTree by Hilton Hotel Portland South Portland
DoubleTree by Hilton Hotel Portland Hotel South Portland

DoubleTree by Hilton Hotel Portland Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 576 out of 1202 reviews
Rating 8 - Good. 279 out of 1202 reviews
Rating 6 - Okay. 142 out of 1202 reviews
Rating 4 - Poor. 103 out of 1202 reviews
Rating 2 - Terrible. 102 out of 1202 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Melissa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

We love this place!

This continues to be our family's favorite hotel in Portland. Friendly staff, great accommodations, and always a warm atmosphere. Rooms are always very clean, and beds are so comfy. We will be back soon!
Stayed 1 night in Mar 2025

10/10 Excellent

Brandy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great place to stay after a long travel day. The person at the front desk was very nice.
Stayed 1 night in Mar 2025

6/10 Okay

Erika

Traveled with family
Liked: Amenities
Disliked: Property conditions & facilities
Hotel is older and dated. one of the elevators is sketchy
Stayed 1 night in Mar 2025

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Well relax

My stay was amazing and the staff were great. I would recommend it for anyone.
Stayed 3 nights in Mar 2025

6/10 Okay

Erika

Traveled with family
Disliked: Amenities, property conditions & facilities
Couldn’t be more convenient if you have shopping in mind as it is right across the street from the Maine Mall
Stayed 1 night in Mar 2025

10/10 Excellent

ashley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Stacie Lee

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly and helpful staff. One elevator was broken and the other was very slow--that is my biggest complaint. Other than that it was a great stay.
Stayed 2 nights in Mar 2025

6/10 Okay

Shawna

Liked: Cleanliness, staff & service
Room was directly across from the elevator.
Stayed 1 night in Mar 2025

8/10 Good

Philip

Business traveler
Liked: Amenities
Smooth and easy!!!
Stayed 1 night in Mar 2025

10/10 Excellent

Abbie

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Overall room was very clean. It’s quiet one suggestion I would make is to put the TVs on the wall for easier viewing. Also would highly recommend replacing the toilets as they are extremely low. Byron Grill was clean. Good service. Good food check in also, was good, I was able to make our transportation appointment pick up time and a wake up call.
Stayed 1 night in Mar 2025

10/10 Excellent

Miguel

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

2/10 Terrible

Ashley

Disliked: Cleanliness, staff & service, property conditions & facilities
I had problems getting an adjoined room
Stayed 1 night in Mar 2025

10/10 Excellent

Joseph

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We wanted a hotel near Portland Station and this hotel was convenient for our needs. The staff were friendly and the room was clean. The pool was quite large. It was an added bonus to find a Starbucks in the parking lot.
Stayed 1 night in Mar 2025

8/10 Good

Garrett

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

8/10 Good

Levi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Halsey

Stayed 2 nights in Feb 2025

2/10 Terrible

BREANNE, Presque Isle

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The security of the west tower is none, anyone can walk through the front slidong doors without a key. There were many non paying customers hanging out in the entrance of the West tower when my children and I were trying to get to the room on the 3rd floor. Dofs were barking all.night, the bed wqs dirty you could tell .The West tower definitely needs some renovations. Parking was INSANE, all options were taken, we circled multiple times wastong over a half hour before going into the hotel. We ended up parking in a no parking area as we had no choice.
Stayed 1 night in Mar 2025

2/10 Terrible

Michael

Disliked: Staff & service

Horrible policy

My mother ended up in the ICU and the property wouldn’t cancel my reservation. Never again
Stayed 1 night in Mar 2025

10/10 Excellent

Lynn

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Scrapbook Retreat Spot

Our group loves staying here for a four-day scrapbooking crop. We love the rooms, the space that we have in the crop room, comfort, bar and restaurant and that we can block several rooms at a discount.
Stayed 2 nights in Nov 2024

10/10 Excellent

Debra

Stayed 1 night in Feb 2025

2/10 Terrible

Mitchell

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

10/10 Excellent

Ajay

Stayed 3 nights in Feb 2025

8/10 Good

Jeremy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to a lot of shops.
Stayed 4 nights in Feb 2025

10/10 Excellent

DEBRA

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025