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DoubleTree by Hilton Hotel Portland

4.0 star property

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Photo gallery for DoubleTree by Hilton Hotel Portland

Relax by the pool surrounded by lounge chairs and lush greenery.
Relax in the stylish lobby, featuring a cozy seating area with a unique bench and comfortable armchairs.
Enjoy a drink at the hotel bar, where a selection of beverages is available.
Relax in the stylish lobby, featuring a curved sofa, reception desks, and framed artwork.
DoubleTree by Hilton hotel features a beautiful garden and modern building with large windows.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Housekeeping

Explore the area

Map
363 Maine Mall Rd, South Portland, ME, 04106
  • Maine Mall
    ‪2 min walk‬
  • Thompson's Point
    ‪6 min drive‬
  • Maine Medical Center
    ‪7 min drive‬
  • Portland, ME (PWM-Portland Intl. Jetport)
    ‪5 min drive‬

Room options

View all photos for Room, 1 Double Bed, Accessible, Non Smoking

Hypo-allergenic bedding, in-room safe, blackout drapes

Room, 1 Double Bed, Accessible, Non Smoking

8.8 out of 10
Excellent
(19 reviews)
  • 320 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 2 Double Beds

Room, 2 Double Beds | Hypo-allergenic bedding, in-room safe, blackout drapes

Room, 2 Double Beds

8.8 out of 10
Excellent
(133 reviews)
  • 312 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 Double Bed, Accessible, Non Smoking

Hypo-allergenic bedding, in-room safe, blackout drapes

Room, 1 Double Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(11 reviews)
  • 320 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite, 1 King Bed, Non Smoking

Hypo-allergenic bedding, in-room safe, blackout drapes

Suite, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • 320 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed, Non Smoking

Hypo-allergenic bedding, in-room safe, blackout drapes

Executive Suite, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 320 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

Executive Room, 1 King Bed | Hypo-allergenic bedding, in-room safe, blackout drapes

Executive Room, 1 King Bed

8.0 out of 10
Very good
(19 reviews)
  • 312 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, blackout drapes

Room, 1 King Bed

8.4 out of 10
Very good
(72 reviews)
  • 312 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

Check-in at our reception area, featuring a curved desk with a computer and telephone, comfortable seating, and a large window offering a view of the outside.

Tru by Hilton Portland Airport Area

  • Breakfast included
  • Free airport shuttle
  • Pet friendly
  • Parking included
4.5 out of 5, Wonderful, (1435)
$320 nightly
The price is $320 total
includes taxes & fees
Tru by Hilton Portland Airport Area

About this property

DoubleTree by Hilton Hotel Portland

South Portland hotel steps from Maine Mall
This smoke-free hotel features an indoor pool, a restaurant, and a fitness center. Free WiFi in public areas, free self parking, and a free airport shuttle are also provided. Additionally, a bar/lounge, a snack bar/deli, and a coffee shop/cafe are onsite.
DoubleTree by Hilton Hotel Portland offers 220 air-conditioned accommodations with safes and complimentary weekday newspapers. Flat-screen televisions are featured in guestrooms.

Bathrooms include shower/tub combinations, bathrobes, and hair dryers. This South Portland hotel provides complimentary wireless Internet access. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

DoubleTree by Hilton Hotel Portland features an indoor pool and a fitness center. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

Business-related amenities consist of a business center and meeting rooms. This South Portland hotel also offers multilingual staff, tour/ticket assistance, and concierge services. A roundtrip airport shuttle is complimentary to guests (available 24 hours). Complimentary uncovered self parking is available on site.

DoubleTree by Hilton Hotel Portland is a smoke-free property.

Buffet breakfasts are available for a surcharge between 7:00 AM and 11:00 AM on weekends.
Blue Wave Grille - This restaurant serves breakfast, lunch, dinner, and light fare.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle
  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Weekend buffet breakfast available 7:00 AM to 11:00 AM for a fee: USD 12.95 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Blue Wave Grille

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Grocery/convenience store
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Elevator (36 inch wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 9 floors
  • Ballroom
  • Banquet hall
  • Built in 1973
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium channels

Food and drink

  • Limited room service
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Free weekday newspapers
  • Heating (climate-controlled)
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)
Pets cannot be left unattended
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.00 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 12.95 per person
  • Pet fee: USD 75 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests with pets must sign a waiver upon arrival. The pet's weight must be included in guests' reservation information.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

DoubleTree Hilton Hotel Portland
DoubleTree Hilton Portland
DoubleTree By Hilton Hotel Portland, ME South Portland, Maine
Doubletree By Hilton Portland
DoubleTree by Hilton Hotel Portland Hotel
DoubleTree by Hilton Hotel Portland South Portland
DoubleTree by Hilton Hotel Portland Hotel South Portland

DoubleTree by Hilton Hotel Portland Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 580 out of 1213 reviews
Rating 8 - Good. 279 out of 1213 reviews
Rating 6 - Okay. 142 out of 1213 reviews
Rating 4 - Poor. 109 out of 1213 reviews
Rating 2 - Terrible. 103 out of 1213 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jim

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2025

10/10 Excellent

de

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was a breeze, Matt was so kind to me after i immediately locked myself out. Bathroom floor tile edges and room entry edges could stand a serious cleaning.
Stayed 1 night in Apr 2025

6/10 Okay

Violet

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The elevators seemed quite shaky and the doors squeaked very loudly. Our room also didn't have an actual curtain there was only a sheer one to cover the big window but it's not enough to block out the sunlight in the morning. We also didn't have trash bags in the trash cans.
Stayed 1 night in Apr 2025

10/10 Excellent

Joseph

Stayed 1 night in Apr 2025

10/10 Excellent

Vanessa

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Vanessa

Stayed 3 nights in Apr 2025

8/10 Good

Lisa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
adequate hotel
Stayed 1 night in Apr 2025

10/10 Excellent

Ashley

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Mary

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property. Clean, quiet, friendly staff.
Stayed 1 night in Apr 2025

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly/helpful staff!!! Wasn’t crazy about dark parking lots in the back
Stayed 2 nights in Mar 2025

10/10 Excellent

DIANE

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Donald

Stayed 1 night in Mar 2025

4/10 Poor

Kayla

Liked: Staff & service
Stayed 1 night in Mar 2025

6/10 Okay

Candie

Traveled with partner
Liked: Staff & service, amenities
The room had some issues, the toilet handle was broken, it was replaced very quickly though (within 10 minutes of calling). After I noticed some questionable spots on the toilet seat and outside of the bowl, not sure if it was there before the maintenance guy worked on the handle... I believe it was. The trash can was dirty, empty but dirty (I know it's a trash can but use liners) and cracked. The ottoman had a tear in it. The bed and pillows were very comfortable.The staff was very nice. The buffet breakfast was average.
Stayed 1 night in Mar 2025

10/10 Excellent

Vickie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities
I just had my fingers crossed with my ice pail in my hand. A notch not a major problem, there was no ice in the ice machines floors three and five on the seventh, ice. The staff here has been great! As an Americana traveler from youth a right of passage my first time in Maine. I stayed at The Double Tree outside of Boston last night! The lobster salad and lobster roll were rich healthy and enjoyable. The brownie was delightful! The staff was great front desk shuttle driver and waitress! A fun story to tell Hilton employees is how I and Paris Hilton have twice met!
Stayed 1 night in Mar 2025

8/10 Good

Alexandra

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the pillows and mattress

10/10 Excellent

Signe

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay at the Double Tree! So convenient to park our vehicle while we travelled down south! We even got a great deal on our room in CAD!
Stayed 1 night in Feb 2025

10/10 Excellent

Jessica

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would recommend
Stayed 1 night in Mar 2025

10/10 Excellent

Alexandra

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Warm welcome when we arrived from the airport after midnight.
Stayed 2 nights in Mar 2025

10/10 Excellent

Okito

Stayed 2 nights in Nov 2024

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Melissa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

We love this place!

This continues to be our family's favorite hotel in Portland. Friendly staff, great accommodations, and always a warm atmosphere. Rooms are always very clean, and beds are so comfy. We will be back soon!
Stayed 1 night in Mar 2025