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Four Points By Sheraton Portland East

3.0 star property

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Photo gallery for Four Points By Sheraton Portland East

Exterior
Lobby
Room, 1 King Bed with Sofa bed | Premium bedding, down comforters, pillowtop beds, in-room safe
Executive Suite, 1 Bedroom | Living room | 43-inch LCD TV with digital channels, TV
Combined shower/tub, free toiletries, hair dryer, towels

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Breakfast available
  • Housekeeping
  • Parking included
  • Gym
  • Air conditioning

Explore the area

Map
1919 NE 181st Ave, Portland, OR, 97230
  • Edgefield Winery
    ‪6 min drive‬
  • Blue Lake Regional Park
    ‪8 min drive‬
  • Mt Hood Community College - Gresham Campus
    ‪8 min drive‬
  • Troutdale, OR (TTD-Portland - Troutdale)
    ‪7 min drive‬

Room options

View all photos for Deluxe Room, 2 Queen Beds (Mobility Accessible, Tub)

Premium bedding, down comforters, pillowtop beds, in-room safe

Deluxe Room, 2 Queen Beds (Mobility Accessible, Tub)

  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed

Room, 1 King Bed with Sofa bed | Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed | Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds

Premium bedding, down comforters, pillowtop beds, in-room safe

Deluxe Room, 2 Queen Beds

  • Sleeps 5
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed

Premium bedding, down comforters, pillowtop beds, in-room safe

Deluxe Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Premium bedding, down comforters, pillowtop beds, in-room safe

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom

Executive Suite, 1 Bedroom | Living room | 43-inch LCD TV with digital channels, TV

Executive Suite, 1 Bedroom

  • Sleeps 5
  • 1 Double Bed

View all photos for Standard Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Premium bedding, down comforters, pillowtop beds, in-room safe

Standard Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

  • 310 sq ft
  • Sleeps 3
  • 1 King Bed

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About this property

Four Points By Sheraton Portland East

3-star hotel in Wilkes East
A restaurant, a 24-hour fitness center, and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a snack bar/deli, a 24-hour business center, and a conference center are onsite.
Four Points By Sheraton Portland East offers 74 accommodations with laptop-compatible safes and complimentary bottled water. Pillowtop beds feature down comforters and premium bedding. 43-inch LCD televisions come with premium digital channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Business amenities at this 3-star property consist of a 24-hour business center, meeting rooms, and limo/town car service.

A computer station is located on site and wireless Internet access is complimentary. Event facilities measuring 2034 square feet (189 square meters) include a conference center. This business-friendly hotel also offers a 24-hour fitness center, a library, and multilingual staff. Onsite self parking is complimentary.

Four Points By Sheraton Portland East is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 6:30 AM and 1:00 PM.
Elmer's - This restaurant specializes in American cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Free extended parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 1:00 PM for a fee: USD 5 to 30 for adults and USD 5 to 20 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Elmer's

Things to do

  • 24-hour gym
  • Library
  • TV in common areas

Family friendly

  • Free crib
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center (2,034 square feet of space)
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Grab bar in shower (25 inches high)
  • Grab bar near toilet (25 inches high)
  • Handrails in stairways (34 inches high)
  • Lever door handles
  • Phone accessibility kit
  • Stair-free path to entrance
  • Vibrating pillow alarm
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways
  • Wheelchairs on site

More

  • 3 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 1999
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • Locally-owned and organized tours and activities
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch LCD TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Meal delivery service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 4 AM
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 5 to 30 for adults, and USD 5 to 20 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Four Points Portland East
Four Points Sheraton Hotel Portland East
Four Points Sheraton Portland East
Sheraton Portland East
Four Points Sheraton Portland East Hotel
Portland Sheraton
4 Points By Sheraton Portland East
Four Points By Sheraton Portland East Hotel
Portland Four Points
Four Points By Sheraton Portland East Hotel
Four Points By Sheraton Portland East Portland
Four Points By Sheraton Portland East Hotel Portland

Four Points By Sheraton Portland East Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 301 out of 717 reviews
Rating 8 - Good. 230 out of 717 reviews
Rating 6 - Okay. 95 out of 717 reviews
Rating 4 - Poor. 46 out of 717 reviews
Rating 2 - Terrible. 45 out of 717 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Costin

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

2/10 Terrible

aaron

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was terrible. When we showed up to a reserved handicap accessible room, we walked in and the room hadn't even been cleaned. The beds had dirty aheets, the bathroom had dirty towels on the floor, and they wpuldnt even refund our money, because we had used Expedia.
Stayed 1 night in Nov 2024

8/10 Good

RICK

Liked: Cleanliness, staff & service
Close to venue I had to attend
Stayed 1 night in Nov 2024

10/10 Excellent

Derek

Stayed 2 nights in Oct 2024

2/10 Terrible

Monica

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

4/10 Poor

Tanya

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Overpriced hotel. We didn’t feel safe at the hotel
Stayed 1 night in Oct 2024

10/10 Excellent

Parker

Stayed 1 night in Sep 2024

10/10 Excellent

leoncio

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and friendly
Stayed 2 nights in Oct 2024

10/10 Excellent

MONY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Jim

Stayed 1 night in Aug 2024

6/10 Okay

Rose

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Check-in was bizarre as the front desk worker assumed that my male fiance and I wouldn't want to sleep in the same bed and was extremely unfriendly. She was very concerned that we didn't want two beds or a couch bed. Also didn't greet us and seemed upset to be doing her job.
Stayed 1 night in Sep 2024

10/10 Excellent

John

Traveled with partner
Liked: Amenities
Super clean, nicely updated, spacious room!
Stayed 1 night in Sep 2024

2/10 Terrible

William

Disliked: Cleanliness, property conditions & facilities
…
Stayed 1 night in Aug 2024

6/10 Okay

Verified traveler

Traveled with group
Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2024

6/10 Okay

Brian

Traveled with family and small children
Disliked: Property conditions & facilities
It was just okay—nothing special. It's a middle-of-the-road kind of place and not the safest location. My biggest complaint was that upon booking, they asked if I wanted to pay a little extra to get coupons for breakfast at the local dinner. It wasn't until seeing the menu and the prices that it became clear the coupons were more expensive than what the restaurant charged for meals, and there were no refund offers. It's a little scammy. I would not stay again or recommend it to a friend.
Stayed 1 night in Jun 2024

10/10 Excellent

David

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
The bed was great and the room was clean. Also dog friendly.
Stayed 1 night in Aug 2024

8/10 Good

Chuong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were assigned a room facing a major street. Noisy early in the morning. But everything else was great. Would stay again if given a room not facing the street.
Stayed 1 night in Aug 2024

10/10 Excellent

Ed

Liked: Cleanliness, staff & service, property conditions & facilities
Will come again
Stayed 1 night in Aug 2024

2/10 Terrible

April

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
False promises and out almost $600 in one night
Was not mentioned this hotel was not pet friendly when we booked through the app. We arrived and was told at check in that we would not be able to have our puppy with us even if we offered to pay an additional fee. I asked to speak to a manager for a refund and the front desk receptionist called her manager and said I would receive a call back the following day in regards to a refund. My family and I had to drive another hour south to another hotel and pay an additional $300 for a nights stay after driving over 5 hours from Washington. No call was received the following day from the manager nor a refund. We never checked in and paid almost $300 for a nights stay we were unable to use. This poor customer service, communication and lack of follow through has lead my family a negative experience at this hotel and booking through hotel.com.
Stayed 1 night in Aug 2024

10/10 Excellent

Carmen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Relatively new and clean.
Stayed 1 night in Jul 2024

10/10 Excellent

Carrie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Meenakshi

Stayed 1 night in Jul 2024

10/10 Excellent

Sharron

Stayed 1 night in Jul 2024

2/10 Terrible

Cheri

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Someone wet the bed
We turned off the lights and climbed into bed at 10 pm. My husband immediately daid the sheets feel wet. It was a hot day so I thought he was sweating but he said no, I’m feeling wet on the sheets. We turned on lights and there was a giant water stain on the bottom sheet - clearly the mattress had been peed on and a lazy housekeeper put new sheets on anyway. We were able to get a room change but should have e gotten a refund. Worn chairs had duct tape on the arms, carpets were dirty. I spent the rest of the night wondering if there were bedbugs! I was so creeped out. Disgusting.
Stayed 1 night in Aug 2024

10/10 Excellent

Carrie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024