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Long Creek Hotel by IHG

2.5 star property

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Photo gallery for Long Creek Hotel by IHG

Exterior
Property amenity
Business center
In-room safe, desk, laptop workspace, iron/ironing board
Reception

Reviews

7.4 out of 10
Good

Popular amenities

  • Parking included
  • Free WiFi
$82
includes taxes & fees
Dec 27 - Dec 28

Explore the area

View in a map
171 Philbrook Ave, South Portland, ME, 04106
  • Place, Maine Mall
    ‪5 min walk‬
  • Place, Thompson's Point
    ‪4 min drive‬
  • Place, Portland Museum of Art
    ‪7 min drive‬
  • Airport, Portland, ME (PWM-Portland Intl. Jetport)
    ‪6 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible Bathtub (Mobility)

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Accessible Bathtub (Mobility)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible Bathtub (Mobility)

Suite, 1 King Bed, Accessible Bathtub (Mobility) | In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Accessible Bathtub (Mobility)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed

9.6 out of 10
Exceptional
(7 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Twin Bed

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About this property

Long Creek Hotel by IHG

South Portland hotel walkable to Maine Mall
Along with an indoor pool, this smoke-free hotel has a fitness center and a 24-hour business center. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a hot tub, coffee/tea in a common area, and a business center. Housekeeping is available on request.
Long Creek Hotel by IHG offers 110 air-conditioned accommodations with safes and complimentary newspapers. 37-inch flat-screen televisions come with cable channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hair dryers.

This South Portland hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Housekeeping is provided on request.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.
In addition to an indoor pool, Long Creek Hotel by IHG provides a hot tub and a fitness center. Public areas are equipped with complimentary wireless Internet access. This hotel offers access to a 24-hour business center. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers a terrace, a vending machine, and a picnic area. Complimentary self parking is available on site.

Long Creek Hotel by IHG is a smoke-free property.

A complimentary on-the-go breakfast is served each morning between 6:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • Shopping mall

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • 24-hour business center

Outdoors

  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Built in 1986
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Food and water bowls are available

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Pet fee: USD 50.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Pool access available from 8:00 AM to 10:00 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hampton Inn Hotel Portland Airport
Hampton Inn Portland Airport
Portland Airport Hampton Inn
Hampton Inn Portland Airport Hotel
Hampton Inn Portland Airport Hotel South Portland
Hampton Inn Portland Airport South Portland, Maine
Hampton Inn South Portland
South Portland Hampton Inn
Hampton Portland Portland
Hampton Inn Portland Airport Hotel
Hampton Inn Portland Airport South Portland
Hampton Inn Portland Airport Hotel South Portland

Long Creek Hotel by IHG Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 386 out of 1003 reviews
Rating 8 - Good. 245 out of 1003 reviews
Rating 6 - Okay. 148 out of 1003 reviews
Rating 4 - Poor. 121 out of 1003 reviews
Rating 2 - Terrible. 103 out of 1003 reviews

7.2/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Lorraine

Stayed 5 nights in Sep 2025

2/10 Terrible

Leonor

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
the madrasses were very dirty we went to reception and asked for another room but the problemer was the same.at the ny room.:-( the brakefast was very very poor. i aske you to give us some money back as the conditions of the bad were very inconvenient
Stayed 2 nights in Aug 2025

8/10 Good

Mary Kathleen

Business traveler
Disliked: Property conditions & facilities

Good location

The entire hotel needs updating and there was some construction, and I understand a recent acquisition by IHG. The hot tub was accessible at the times advertised. The location is very convenient for shopping, dining and access to highways.
Stayed 3 nights in Sep 2025

10/10 Excellent

Reba

Stayed 1 night in Jul 2025

6/10 Okay

Howard

Liked: Staff & service, property conditions & facilities
Breakfast could be improved. Coffee was so weak Toilet ran constantly and wouldn't flush properly. Gnats/ fruit flies were bothersome in our room when we didnt even have food. It was gross.
Stayed 1 night in Sep 2025

10/10 Excellent

Edward

Traveled with family
Liked: Cleanliness, staff & service, amenities
Definitely in need of renovations but they are in process of making them. It's a good value tho
Stayed 1 night in Sep 2025

8/10 Good

Danielle

Traveled with family
Liked: Cleanliness, property conditions & facilities

Huge room!!!

The size of the room was amazing! I felt like we rented an apartment for the night. We had to call to get sheets etc for the pull out couch and the girl who brought them wasn't very friendly. The king sized bed was NOT comfy, I didn't sleep much at all. The chase lounge was very comfy to sit in. The bathroom was good sized and so was the kitchen. Aside from the 1 cup coffee maker, toilet paper, tissues, towels and shampoo etc. there was nothing else for extra items. Nothing in the cupboards, drawers or closets. There were two closets, but only a few hangers in 1 and mine and our daughter's dresses were dragging on the floor. We even had 2 doors to go in and out of. The room could've used some upgrades. The carpet and upholstery on the furniture was worn and or had stains on them. The man at the front desk that checked us in was very friendly and seemed to like his job. Overall it was a decent stay, it would have been 4 star all around if the bed had been comfy. The rest was an ok trade off for the size of the room.
Stayed 1 night in Sep 2025

8/10 Good

WAYNE, East Rochester

Liked: Staff & service
Stayed 2 nights in Aug 2025

2/10 Terrible

Irina, Framingham

Disliked: Staff & service
I had a terrible experience at this hotel as I woke up at 6:30 AM on Sunday morning due to fire alarm battery decided to die: it was making noise every 40 seconds, and obviously I could not sleep. The issue was not resolved until 9:20 am. So almost for two hours I had to listen that loud beeping noise in my room. The night front desk person was helpless. Manager on duty was willing to refund payment for the stay; however, since I booked my stay through Expedia, they told me to take the matter to Expedia and get a refund from them. Few days ago Expedia informed me that they cannot process the refund because they did not get an approval from manager of the hotel as they were not able to reach them. I spoke to hotel today and they told me that only Expedia has to reach out to them to get an approval for a refund. I am really not happy with the hotel and Expedia as they’re not treating me as a good customer even though I use them for my booking needs for many many years. Extremely dissatisfied with Expedia.
Stayed 1 night in Aug 2025

10/10 Excellent

Scylar

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice location, right by the mall and 20 minutes from the beach. Hottub and pool were very nice!
Stayed 2 nights in Aug 2025

4/10 Poor

Xin, woodside

Traveled with family and small children
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
my room has a strong odor smell, and the window cannot be opened so no way for fresh air in. Ask front desk to change room, it's a little better but still can feel the smell. Like many other says, rooms need renovation which I saw some of them being worked on near the pool. pool and hot tub is great, and breakfast is super
Stayed 1 night in Aug 2025

10/10 Excellent

Farouq Omar

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property and easy to locate and near shopping malls and restaurants. Staffs are good and friendly. I would love to go back and stay again.
Stayed 3 nights in Aug 2025

2/10 Terrible

Sandeep

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Mriana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

6/10 Okay

Rick

Traveled with partner
Disliked: Amenities, property conditions & facilities
Meh. Really needs a refresh. Okay for one night if your own a budget.
Stayed 1 night in Sep 2025

8/10 Good

Donald

Stayed 1 night in Aug 2025

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

Bisrat

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Noelia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everyone were super friendly and helpful.
Stayed 2 nights in Aug 2025

10/10 Excellent

Niles

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Joanne, Brooklyn

Liked: Cleanliness, staff & service, property conditions & facilities
Fine
Stayed 1 night in Aug 2025

10/10 Excellent

Jacob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Cindy

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

It wasAs amazing,very clean,very friendl

It
Stayed 1 night in Aug 2025

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were great, and facility was clean. The only “con” would be pillows, they need new once.
Stayed 1 night in Aug 2025

2/10 Terrible

Aaron

Disliked: Cleanliness, property conditions & facilities
Mold
Stayed 2 nights in Aug 2025