2/10 Terrible
Amy
Traveled with family and small children
Apr 15, 2025
Disliked: Staff & service, amenities
Check in was so difficult. Arrived late at night and purposefully call and confirmed that our rooms would be ready and there would be a pack n play. We checked in around 11pm which is 3am home time. Not only did check in take and unusually long time but once we got into our rooms there was no crib. There was 1 person working in the entire building and eventually brought up a “crib”. By the time it arrived everyone was already asleep which was a good thing because the crib was dirty and probably not legal for infants.
One of our rooms smelled like strong perfume as if instead of cleaning it was just sprayed with something.
Just expected better service and our rooms ready for us when we arrived so late in the evening especially since we called and confirmed 2 times prior to arrival.
Amy
Stayed 1 night in Apr 2025